1/5
TrustpilotPlease avoid
Please avoid. Had bad experience both buying and renting the property. The team lacks skills. Communication is very poor and this caused a lot of issues.
Trusted Agent profile · Chorley
Bridgfords Lettings Chorley reviews
★★★★★
801 reviews across 2 platforms
16 / 18 High Street, Chorley, PR7 1DN
Bridgfords Lettings's office in Chorley, at 16 / 18 High Street, is rated 3.4 out of 5 across 801 reviews on two platforms, including 370 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Bridgfords Lettings won in 2026.
Awards
The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Chorley office, from every platform, shown as written. First names only.
Trustpilot2/5
TrustpilotBridgefords Stafford work for their…
Bridgefords Stafford work for their landlords and do nothing for the tenants. Abysmal service throughout are 18 month tenancy and lengthy delay in receiving our deposit back.
5/5
TrustpilotFantastic Sales team
Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!
5/5
TrustpilotHad a great experience with Bridgefords
Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!
1/5
TrustpilotCommunication is absolutely horrendous
Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !
1/5
TrustpilotVery bad customer service,not…
Very bad customer service,not responding to emails or calls .Very bad communication.
1/5
TrustpilotCommunicating with Bridgfords is more…
Communicating with Bridgfords is more painful than testicular torsion and, I imagine, giving birth.
5/5
GoogleReally efficient and helpful staff. Fast at finding tenants and excellent follow up and advice. Highly recommended.
5/5
GoogleI recently used Kate at Bridgfords Chorley for my mortgage renewal, overall pleasant experience and would highly recommend.
5/5
TrustpilotBridgefords in Stalybridge
Bridgefords in Stalybridge, excellent communication and photographs. Very impressed.
1/5
TrustpilotIncompetent
Agree with all other reviews. This company failed in every possible way.
1/5
TrustpilotTerrible experience
Terrible experience, could not be bothered attitude, awful and unacceptable. Also very expensive commision charges.
1/5
TrustpilotAwful company
Awful company. Over priced, unhelpful staff and ridiculous fees and a lot hassle.
1/5
TrustpilotAwful company
Awful company, apathy seems to be their mantra
1/5
TrustpilotTerrible
Terrible.I would not trust these people with your property.
1/5
TrustpilotNegligent and lazy.
Negligent, unhelpful, lazy, lazy, lazy, profiteering, lazy and horrid.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Stephen thank you for your 5* review.
5/5
GoogleGreat service
Agent replied · 12 June 2024
Hi Taiwo, thank you for your kind words and 5-star rating! We are delighted to hear that you had a great experience with us. If you ever need any assistance in the future, feel free to reach out.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Jake thanks for taking the time to leave us your 5* review.
5/5
GoogleAmazing service
Agent replied · 12 June 2024
Thanks for your great 5* review! - Best wishes, Scott @ Customer Care
1/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for your review, however upon investigation we have found that you are not a customer of this branch on either the letting or the sales side. If you could please email us at review@countrywide.co.uk and I can look into any feedback you would like to provide us with. Kind regards, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery good
Agent replied · 12 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bridgfords Lettings Chorley
How many reviews does Bridgfords Lettings Chorley have?
Bridgfords Lettings's Chorley office has 801 reviews across two platforms: 370 on Google, 431 on Trustpilot (across the whole business).
What is Bridgfords Lettings Chorley's rating?
Bridgfords Lettings Chorley is rated 3.4 out of 5 across all 801 reviews, and 4.8 out of 5 on Google from 370 reviews.
Has Bridgfords Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Chorley won Platinum; Bridgfords Lettings, Altrincham won Trusted Agent.
Where is Bridgfords Lettings's Chorley office?
Bridgfords Lettings Chorley, 16 / 18 High Street, Chorley, PR7 1DN.
