Trusted Agent profile

Alan de Maid Chislehurst reviews

★★★★★ Excellent

181 reviews across 2 platforms

3 High Street, Chislehurst, BR7 5AB

Alan de Maid's Chislehurst office at 3 High Street is rated 4.8 out of 5 across 181 reviews on two platforms, including 173 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Alan de Maid won in 2026.

Google logo

4.9 / 5

173

Reviews on Google

This office

Trustpilot logo

8

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chislehurst office, from every platform, shown as written. First names only.

5/5

Google

I would highly recommend Alan de Maid Chislehurst. We have just purchased a house through them and I can not thank Maria enough. Throughout the process Maria was so helpful and kept us fully updated at each stage. I would not hesitate to recommend. Anthony and Maria

Maria · 18 June 2019

Agent replied · 16 June 2024

Anthony and Maria, thank you so much for your kind words. I will ensure Maria is aware of your recommendation. All the very best in your new home, kind regards, Mark

5/5

Google

Very pleasant experience, agents are great and give swift responses. Franck was very helpful throughout the whole process when small hurdles were met.

Kyle · 17 June 2023

Agent replied · 16 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We had several estate agents value our property prior to sale. Maria Francis from Alan De Maid gave a very professional service and offered some very helpful observations and ideas. The company’s agency fees represented excellent value for money. The process of getting the flat on to the market was smooth. Good quality pictures were taken and the flat was marketed online as well as by the Chistlehurst team. The flat went under offer fairly quickly and, although this first sale fell through early on Alan De Maid were successful in swiftly securing a second buyer.. The team was proactive in getting the sale through. Would recommend.

Sarah · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

I have nothing but great things to report about Alan de Maid. They were completely professional and realistic. They were available. I can’t overstate how important it was to me to know that someone who knew my property was on the end of the phone. They were quick to answer, always called back, kept me up to date so I never felt I was chasing them. They dealt with problems and gave me really helpful advice. I felt very strongly that they were on my side and had my best interests in mind. In an industry that has had a terrible reputation they stood out as utterly trustworthy. I would not hesitate to recommend them. And I don’t do that lightly.

Trevor · 17 June 2022

Agent replied · 16 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Dear Paul (and also Peter and Deana), Thank you very much for helping us getting over the final hurdle to exchange contracts. When we had to appoint agents, we received a number of valuations and quotes, but Peter stood out to us at the time - he just came across so much more professional and knowledgeable than some of the other agents. We decided to go with Alan de Maid despite the fact that your fees were slightly higher than some of your competitors. We have not regretted that decision for one second. As a team you have been incredibly helpful and supportive from the very first day. You were flexible when we were unsure whether to put our house on the market at first and even though you were proved right you never said "I told you so"! You managed to book 5 viewings for our house within 24 hours of us confirming that we are happy to go on the market and managed to secure 3 offers within 2 weeks! That was incredible! And might I add, all 3 of those offers were higher than the other valuations we received for our house at the time. All of that was brilliant, but Paul's support during the process of negotiating with our buyers and helping us to get to the point of exchange was even more incredible. Although I've never met Paul in person, it feels like I've known him for ages. He always made time to talk to me, returned phone calls promptly, and most of all, I could tell he was always up to speed with the latest news regarding the sale. We did not have the easiest of buyers, but Paul dealt with all of that and managed to get us over the line. If it wasn't for him, I'm sure we would have still been a long way off exchange today. Whilst I realise you must have many clients, I never felt like one of many, I always felt important and valued. I'm hoping that we will live in our new home for many years to come and as such won't need estate agents again in the near future. However should we ever decide to buy / sell again you will be our first port of call. And of course we will recommend your services to all of our friends.

Marisa · 18 June 2016

5/5

Google

Kerry, has worked tirelessly to get our house sale over the line. Thank you Kerry and all the team at Chislehurst.

J · 17 June 2023

Agent replied · 16 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

We purchased our property with Alan de maid Chislehurst. The team is very responsive and work in the best interests of both seller and the buyer. The team is very efficient and know their clients and their needs very well - they were very good in showing us the houses that matched our needs exactly! Through the process from offer to close, they were always available for every small question we had! Pleasure to have engaged with them!PositiveResponsiveness, Professionalism

Kranti · 17 June 2022

Agent replied · 16 June 2024

Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

M,Francis and the team were helpful from start to finish. Nothing was too much trouble. Professional and a pleasure to work with. If we are ever in the market for an agent our first call will be Alan de Maid Chislehurst without any reservations.

P · 18 June 2019

Agent replied · 16 June 2024

Thank you for taking the time to leave such a wonderful review. Best wishes, Mark

5/5

Google

Good communication. Professional service.

Natalie · 16 January 2026

Agent replied · 16 April 2026

Thank you for your positive review! We take pride in our strong communication and professionalism to ensure our customers have the best experience possible. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Been working for a few months with Peter and Eva at the Chislehurst branch to buy a property and I have to say I’ve been really impressed. Nothing seems too much trouble for any of the staff and at times they have gone out of their way to help. Very professional and knowledgeable to the extent they can recommend other local businesses to help you on your way. Highly recommended, Steve In BromleyPositiveResponsiveness, Quality, Professionalism, Value

Steve · 26 August 2022

Agent replied · 16 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

It took a while in this market but we finally got there, with Sam getting things across the line.

David · 23 August 2025

Agent replied · 27 December 2025

"Thank you for the positive feedback! We are thrilled to hear that Sam was able to help you reach your goals. We value your business and look forward to continuing to provide excellent service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We used Alan de Maid to buy our house. The team Peter, Deana and Maria were absolutely brilliant. Knowledgeable, honest and always on hand to help with a query. On time for every visit and a pleasure to work with. Thanks all

Jacqui · 18 June 2019

Agent replied · 16 June 2024

Thank you Jacqui for your wonderful 5* review! It is great to read that you found Peter, Deana, Maria and whole Alan de Maid team knowledgeable, honest and always willing to help. Kind regards, Scott

5/5

Google

Frist class service from ADM in Chislehurst. Big thanks to Franck who was dealing with our sale.

Kasia · 17 June 2023

Agent replied · 16 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you Kerry and Franck for selling our home. Excellent customer service. The photos were great too!

Sam · 17 June 2023

Agent replied · 16 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Huge thanks to Teresa, Kerry and Frank! Professional and sensitive throughout with excellent communication.

Jane · 21 August 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great review. Kind regards, Lucy, Customer Relations.

5/5

Google

We bought and sold through Alan de Maid Chislehurst and cannot recommend them enough. Peter, Maria and Eva worked seamlessly as a team to ensure we were always up to date on both sides of the transaction. From the initial valuation right through to completion the team were always on hand to help with any queries we had and went above and beyond to get us into our new home before the end of the stamp duty holiday. If we ever move again we won't hesitate to use ADM!PositiveResponsiveness, Quality, Professionalism, Value

Jessica · 26 August 2021

Agent replied · 16 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

After a difficult start with many staff changes, things really improved when Theresa and Franck took over They were both extremely helpful and hands on throughout the whole sale process Franck in particular filled in with communication with both ours and vendors solicitors At a difficult time of the mini budget for sales we received an excellent service to completion of contract. Thank -You

Tricia · 17 June 2023

Agent replied · 16 June 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely seamless process from start to finish. Maria, Peter and the team were outstanding. Thorough, professional and approachable. Thank you for your support and hard work.

Rebecca · 17 June 2022

Agent replied · 16 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

1/5

Trustpilot

A great disaapointment!

We met several estate agents during October / November 2025 with a view to putting our house on the market and taking their guidance on pricing and timing.

Phil · 18 February 2026

5/5

Google

I sold my flat recently with Alan de Maid. It ended up being a protracted sale, but they never wavered with their work ethic, professionalism and friendliness. Highly recommended.

Mark · 13 March 2025

Agent replied · 14 April 2025

Many thanks Mark for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Peter and Deana were very responsive during the sale of our house, keeping us updated at regular intervals on viewings and as the sale went through. An honest team who are motivated to sell your house

Ali · 18 June 2019

Agent replied · 16 June 2024

Congratulation on the sale of your property. I am pleased to read that you were kept informed throughout the process. I will pass on your kind comments to the team at the Chislehurst branch. Best wishes, Sarah

5/5

Google

Pleasure to work with throughout the whole process of buying, Eva and Peter were very helpful through an eventful chain.PositiveProfessionalism

Dan · 26 August 2022

Agent replied · 16 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have recently bought and sold properties with the chislehurst branch of Alan de maid and I have been so impressed. I have bought and sold a few houses over the years, using various estate agents, but Peter, Maria and the rest of the team were exceptional. They were amazingly helpful throughout the process and extremely professional. The sale and purchase of the properties were very challenging due to the nature of the circumstances, but I was reassured and updated regularly by the team and this made the situation so much less stressful. Super service!

Stuart · 17 June 2020

Agent replied · 16 June 2024

Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott

5/5

Google

We were quite specific about the areas that we liked in Chislehurst and Maria from Alan De Maid seemed to understand exactly what we were looking for and showed us the perfect properties. We found our dream home within days of speaking with Maria. The service she and the rest of the team provided was second to none! Absolutely excellent! Thank you so much, for listening and keeping our spirits up!PositiveResponsiveness, Quality, Professionalism, Value

Kay · 17 June 2021

Agent replied · 16 June 2024

Many thanks Kay for your fantastic 5* review and glowing comments. Best wishes Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Alan de Maid's Google reviews

Questions about Alan de Maid Chislehurst

How many reviews does Alan de Maid Chislehurst have?

Alan de Maid's Chislehurst office has 181 reviews across two platforms: 173 on Google, 8 on Trustpilot (across the whole business).

What is Alan de Maid Chislehurst's rating?

Alan de Maid Chislehurst is rated 4.8 out of 5 across all 181 reviews, and 4.9 out of 5 on Google from 173 reviews.

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards: Alan de Maid, Chislehurst won Trusted Agent; Alan de Maid, Beckenham won Gold; Alan de Maid, Bromley won Gold; Alan de Maid, Orpington won Trusted Agent.

Where is Alan de Maid's Chislehurst office?

Alan de Maid Chislehurst, 3 High Street, Chislehurst, BR7 5AB.

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