Trusted Agent profile · Chislehurst
★★★★★
181 reviews across 2 platforms
3 High Street, Chislehurst, BR7 5AB
Alan de Maid's office in Chislehurst, at 3 High Street, is rated 4.8 out of 5 across 181 reviews on two platforms, including 173 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Alan de Maid won in 2026.
The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chislehurst office, from every platform, shown as written. First names only.
5/5
GoogleAn Excellent Estate Agent with a long-standing tradition for high quality service. I cannot thank Franck, Teresa and the team enough for helping me to sell my house. They were completely professional at every step and kept me totally up to date explaining every stage of the process. Many many thanks.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Google1st rate from Franck and Kerry. Franck was a delight (was selling my late aunt's house) was very compassionate and never felt rushed.Kerry kept me up to date with everything that was happening, so making it a smooth journey from the beginning to the end.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe would thoroughly recommend Pete, Maria and the rest of the team at ADM Chislehurst, they were a pleasure to deal with in what can be a stressful process! Pete is very proactive and kept us updated throughout. Whenever we did have a query we got a response quickly and felt that things were always moving forward. Great service all round!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleWe would like to thank Maria from Alan de Maid team who was our agent during our house purchase. Maria is a super star, extremely professional, responsive and pleasant to deal with. House buying process can be stressful and full of legal nuances. Our experience of dealing with Maria showed the value of having a great estate agent like her. We would love to work together again. 5 stars.
Many thanks for your great 5* review. I'm delighted that Maria at Alan de Maid has helped navigate the purchase of your new home with such professionalism. Best wishes, Tracey.
5/5
TrustpilotAfter nearly choosing an Estate Agent i…
After nearly choosing an Estate Agent i had some concerns. I had seen 5 of the best Estate Agents,but was told i had missed Alan De Maid. So Mansoor called and answered all of my concerns in a professional and honest manner. This is a Probate sale but handled so well by them. The photographer/ EPC representative was also professional and polite and produced a photo package that surprised me. Only have to sell it now! Lol
5/5
GoogleWe found working with Alan de Maid very easy and professional. We especially noted Deana's approach since it wasn't "real-estate-agent-esque" when compared to others we encountered. That made a big difference. The purchase was made far more complex by the vendor's solicitor which created a lot of work for everyone involved, including AdM. They've done well in supporting the process on that front as well.
Hi Maarten, many thanks for your 5* review. I'm delighted to read that the professionalism of Deana and the team at Alan de Maid helped you through the purchase process. Best wishes in your new home, Tracey.
5/5
GoogleFranck and the team were very professional and helpful during the whole process of buying our new house, despite the case was not easy due to a complex chain and other constraints. We are very very satisfied about the service received.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleAs a first time buyer it is a very daunting experience, but everyone at Alan De Maid made the experience a whole lot easier. From the estate agent to mortgage advisor, everything was explained to me in great detail and throughout the whole …
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleCarina and the team handled every aspect of the sale superbly. Would highly recommend.
Many thanks Tony for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFive years ago I had exceptional service from Alan de Maid so I decided to use them again this year. Yet again faultless service. Peter Batty went over & above to ensure everything was in order & I was kept up to date. I wouldn’t hesitate to use them again or recommend Alan de Maid.
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
5/5
GoogleWe chose Alain de Maid to sell our parents house in Petts Wood. Peter Batty was a pleasure to work with. I never had to chase him, it was always the other way round and it has been the most hassle free experience I've had in selling a house. I highly recomend them!PositiveResponsiveness, Quality, Professionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThrough a challenging sales process, Alan De Maid were excellent. In particular Kerry, who went out of her way to intervene where necessary, find solutions and made sure that everyone was kept up to date. Thank you, Kerry
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleBig thank you to Franck and the team at Chislehurst branch for helping me through with the sale of my flat. Franck is always very helpful, friendly and professional in what he does. Thank you again.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleExcellent service, very professional and we sold our home the first weekend it went on sale. Team are friendly and respond to queries immediately.Completed our sale just recently in these testing times thanks to Pete and his amazing team. I would recommend ADM. Thank you for the excellent the service.PositiveResponsiveness, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleCarina and the team are great. Very professional and speedy with communication at all times.
Thank you for taking the time to share your experience and for your wonderful 5* review Robbany! Kind regards, Lucy, Customer Relations.
5/5
GoogleWe went back to ADM having originally bought our house from them. They are big enough to be able to offer advice and a complete service, balanced with local expertise. Plus there's no 'hard sell' as with some other agencies. Our house …
Many thanks for your outstanding 5* review and your generous comments Helen. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotDon’t be fooled
The agent came in with what sounded like a really good robust approach about how families are moving to our area and they have a database with all their other agencies around the country. In the 16 weeks we were on the market with them we had a sum total of 3 viewings. The photographer refused to show me the photos taken. They were awful, so much so that it looked like the carpeting was raw concrete. The brochure had inaccurate information, was full of spelling mistakes and poor English. I demanded an edit. Between getting the photographer and brochure right it wasted three weeks. We constantly had to chase on information about viewings and feedback. The agent was late for all 3 appointments while the viewers were on time. No apology or calling ahead. Don’t be fooled by the marketing jargon and being told that their agents are proactive and motivated. It’s all lies.
5/5
GoogleA huge thank you to Franck and his team who have been very professional, responsive and efficient throughout our sale + onward purchase process. I strongly recommend Alan de Maid.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleWe are very pleased with the services provided by Peter and Deana. No doubt will use them in future and highly recommend to everybody else. Peter is great with managing stakeholders, our deal was close to falling apart a few times during the process and Peter made everybody stay calm and focused! Thank you!
Thanks for the great review! I've passed your lovely comments about Peter and Deana on to their Regional Manager and I'm really glad to hear that you were able to benefit from their excellent, 5 star service!
5/5
GooglePeter and the team have provided a brilliant 1st class service to my family over the last few years right through from purchase of our house to recent sale. They are always approachable and friendly and are definitely part of the family and community of Chislehurst. Couldn't recommend them enough.
Thank you Jonathan for your and glowing 5* review of our local Alan de Maid team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleWe were extremely happy with the professional and friendly service we received from Peter and the team. Peter kept us informed and up to date at all points of our sale and demonstrated a good knowledge of the market he operates in. We have no hesitation in recommending Alan de Maid.
Thank you so much for the excellent feedback. I will ensure your comments are passed on to Peter and the rest of the team in Chislehurst. It is always great to see that the team were once again able to provide such fantastic service. Kind Regards.
5/5
GoogleThank you Kerry and Franck for selling our home. Excellent customer service. The photos were great too!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKerry Dexter was lovely to work with, really helped with the process and timing of the sale - thank you!
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from the Chislehurst team. Maria, Eva & Peter, thanks for helping us sell our property. You were professional, friendly and energetic in the sale of our property. I would recommend Alan De Maid.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Alan de Maid's Chislehurst office has 181 reviews across two platforms: 173 on Google, 8 on Trustpilot (across the whole business).
Alan de Maid Chislehurst is rated 4.8 out of 5 across all 181 reviews, and 4.9 out of 5 on Google from 173 reviews.
Yes. In The Trusted Agent 2026 awards: Alan de Maid, Chislehurst won Trusted Agent; Alan de Maid, Beckenham won Gold; Alan de Maid, Bromley won Gold; Alan de Maid, Orpington won Trusted Agent.
Alan de Maid Chislehurst, 3 High Street, Chislehurst, BR7 5AB.
