Trusted Agent profile

Alan de Maid reviews

★★★★★ Excellent

181 reviews across 2 platforms

3 High Street, Chislehurst BR7 5AB

Alan de Maid's Chislehurst office at 3 High Street is rated 4.8 out of 5 across 181 reviews on two platforms, including 173 Google reviews rated 4.9. The 8 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Alan de Maid won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

173

Reviews on Google

This office

Trustpilot logo

8

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Alan de Maid. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chislehurst office, from every platform, shown as written. First names only.

5/5

Google

The team at Alan de Maid Chislehurst have been incredible, particularly Maria and Peter who looked after our sale. We were selling in an unusual and changeable time with Brexit and the Covid-19 pandemic but the team didn't let that phase them and kept pushing for viewings until they found us a buyer. Our main contact was Peter and he truly went above and beyond, working outside of hours and no doubt doing more than required of an estate agent to get our sale over the line. Throughout the process it was clear to us that they value the client, not just the commission and they took the time to talk and explain on the phone, which was appreciated. We wouldn't hesitate to recommend them for anyone looking to sell in the area.PositiveProfessionalism

Jenny · 26 August 2021

Agent replied · 16 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently purchased a flat and it was a very smooth process - just over 3 months from viewing to completion. Samanta was our main contact and she was responsive, professional and communicative throughout the process. We would happily engage their services in the future.

Samina · 26 July 2024

Agent replied · 25 August 2024

Many thanks for the great 5* review and your kind words Samina. Best wishes, Lucy, Customer Relations.

5/5

Google

I turned to Peter and team to help sell my house when I was having a poor experience elsewhere. The service received has been excellent. The team were professional, responsive and willing to go the extra mile to help get things over the finish line. They have that valuable local knowledge which I felt was key to marketing and selling our house. This was all during the COVID pandemic. Highly recommended.

Matthew · 17 June 2022

Agent replied · 16 June 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Kerry and the team at Alan de Maid were great with our purchase. Kerry was always proactive and kept us updated regularly. Kerry was also very helpful and accommodating with us viewing the property several times or when arranging for surveyors etc. I would highly recommend Kerry and the team at Alan de Maid in Chislehurst.

Kirsty · 20 September 2023

Agent replied · 16 June 2024

Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Peter and his team were organised, friendly & professional throughout the sale process of my Chislehurst property. What really stood out though was the level of communication that kept all parties of the chain in the loop after offers had been accepted. Due to this sale management service the sale actually was concluded on schedule. After selling 12 properties in the last 3 years through different agents around the country I cannot emphasise the importance of this enough, otherwise all you will end up with is classic house purchase/sale turmoil. Basically, all agents have a Rightmove listings, charge similar commission & will obviously organise viewings etc, but there is only one agency that i have found in recent years that has a Peter Batty ensuring your requirements as a client are actually met. Highly recommended!

Simon · 17 June 2020

Agent replied · 16 June 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy

5/5

Google

Review. Maria and Peter. My mother died in 2018, she was 103, and lived in a small detached house in Chislehurst that would need extensive remodeling. Due to the wonderfully bucolic garden, and the amazing commuter location, the house was a valuable piece of real estate. I live in the USA, I only had mother’s executor in the UK to rely on the make sure that this family asset would realize its potential. We hired Alan de Maid and met Maria. Peter joined to support Maria. They were a brilliant team. The house went on the market in August of 2018. The house sold in October 2019. The selling price was realistic, and we were pleased. We never felt that Maria was trying to sell it quickly in order to end the time invested. I briefly explored the possibility of an investor, and when this did not work out, Maria was most gracious when we desired to return. Maria was very clever at negotiating and very firm in resolving difficult or intimidating situations. A very “seasoned” professional. The house was viewed 67 times, and 8 offers were made. It was a hard road for Maria, but she believed in the property and never gave up! We were updated when appropriate and given the very best advice and encouragement at all times. We will always remember this “happy” experience and I will be eternally grateful. Bridgit Sims

Bridgit · 17 June 2020

Agent replied · 16 June 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the Alan de Maid team were once again able to provide their proven, 5* service! Best wishes, Lucy.

5/5

Google

I cannot recommend Peter Batty and his team highly enough.Although most of my dealings were with Peter who showed excellent interpersonal skills the entire team were very efficient and approachable. Emails and telephone calls were answered promptly. I was kept well informed throughout the entire process and they ensured that the entire experience of purchasing a new home was as stress free for me as possible. Recommended without reservation.

Angela · 17 June 2022

Agent replied · 16 June 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We were very pleased with Alan De Maids service. Carina and her team are extremely professional and responsive. They kept us informed at every step of the sale and I would highly recommend them.

Naomi · 29 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Naomi. Kind regards Lucy, Customer Relations.

5/5

Google

Just want to say a massive thank you to Kerry and Theresa for their support with the sale of our property. The offer was fast and at a great price thanks to putting the property on the market when suggested. They also chased solicitors, going above and beyond to get exchange and completion over the line. Thank you!

Claire · 17 June 2023

Agent replied · 16 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have no hesitation in recommending the Chislehurst branch of Alan de Maid. The manager Peter Batty is well connected and really understands the local market which enabled us to sell our previous home and buy the house we had set our hearts on. It was a complex process with lots of unexpected setbacks, but Peter and his team could not do enough for us and we were kept well informed throughout. Peter, Maria and Deana were all highly professional and a pleasure to work with.

Gwen · 18 June 2019

Agent replied · 16 June 2024

Thank you Gwen for your 5* review and kind comments. I'm pleased to hear that Peter and the team provided you with such good service. All the best, Mike.

5/5

Google

We have just used Alan De Maid to sell my partners property and I cannot recommend the team enough. The service was faultless. Peter Batty is an asset to Alan De Maid, he ensured the process ran extremely smoothly. His communication is great and the team he works with are really supportive. I highly recommend them all and we will definitely be using them again should the time come.PositiveResponsiveness, Quality, Professionalism, Value

Hannah · 26 August 2021

Agent replied · 16 June 2024

Thank you for your 5* review!

5/5

Google

I knew Alan de Maid personally when he established his eponymous Agency over 50 years ago. With dedication to detail and a totally professional approach to all property matters, he would have been so very proud of the way his successors now conduct this Agency. I am particularly grateful to Peter Batty and his team for the speed and efficiency with which they sold my brother's house in Bickley despite many difficulties encountered from all the Charities involved who were the main beneficiaries of the sale. Professionalism and dedication of which Alan de Maid would have been extremely proud.

Colin · 18 June 2018

Agent replied · 16 June 2024

Congratulations on the sale of your brother's property. The Alan de Maid team in Chislehurst aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued professional service. Many thanks, Sarah.

4/5

Google

Excellent service from Peter, Deana and the whole team at ADM in Chislehurst. Whilst both selling and buying property is always stressful, and compromises are inevitable, they were able to secure a purchaser for our property in good time enabling us to move onto our next house, and we were kept regularly updated. Special thanks to Jon Stuart (Capital Private Finance) who made the mortgage application process very easy and was able to secure us the funds needed very promptly, this enabled us to proceed with confidence knowing finance was in place. Thanks again, Jon and Sarah.

Jon · 18 June 2018

Agent replied · 16 June 2024

Hi Jon, thank you for taking the time to leave this wonderful 5* customer experience for Peter, Deana and the team at Alan de Maid in Chislehurst! It is fantastic to read that you experienced both selling and purchasing through our branch and was highly satisfied with the full service. Kind regards, Maryjane.

5/5

Google

Top Team! We met with a number of agents prior to deciding to appoint Alan de Maid. We were particularly impressed with the efficient and clear process that they follow. Peter has a very good understanding of the area and provided valuable advice. We had multiple viewings and offers within a week from going live. Robyne was fantastic in liaising with the buyers, solicitors and ourselves and went out of her way to keep the sale on track. We were always kept well informed throughout the process. We will be recommending to neighbours.

Vin · 18 June 2018

Agent replied · 16 June 2024

Thank you Vin for your amazing 5* review of our hardworking and dedicated team at Alan de Maid, Chislehurst. It was great to read that you found the process of selling, efficient, clear and that you were kept fully informed of the progress being made by all parties. Thank you for your kind recommendation to other. Best wishes, Scott.

5/5

Google

Had a wonderful experience with Alan de Maid on our house buying process. Kerry Dexter was absolutely brilliant. She always kept us informed and was on top of things so that everything goes smoothly. She was very helpful when we needed information or advice. Thank you Kerry and the entire team at Alan de Maid.

Kaushik · 17 June 2023

Agent replied · 16 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Both Mia and Peter were extremely helpful, this was our first home and we had many questions, they made the process comprehensive and seamless giving us frequent updates. We asked to view the property several times to check services/appliances etc before the sale date and they were both more than happy to take time out of their diary to show us. I highly recommend the team at Alan De Maid Chislehurst, thank you guys!PositiveResponsiveness, Professionalism

Emmanuel · 26 August 2020

Agent replied · 16 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.

5/5

Google

I have used Alan De Maid, Chislehurst to manage two sales and a purchase on my behalf. I have always found Peter Batty extremely approachable and calm with a willingness to provide market information and advice when required. I would highly recommend Peter, Eva and the entire team, they went above and beyond and always ensured that I was kept fully up-to-date throughout the process.

Tracey · 17 June 2022

Agent replied · 16 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently completed the sale of our London home after moving abroad. Peter, Deana and the whole team at Alan de Maid Chislehurst were exceptional throughout the entire process and we would not have wanted any other agent representing our interests in our absence. Excellent communication via email and even calls abroad to discuss potential interest and market updates. Exceptional market knowledge and can get a deal done in a professional manner. A seller's dream - highly recommended!!!

Amber · 18 June 2019

Agent replied · 16 June 2024

Dear Amber, Really great to read another 5 star review for our branch team. Thank you so much and congratulations on the sale of your property. Your comments will be passed on and best of luck in your adventure abroad. Kind Regards, Sarah

5/5

Google

I sold my property through ADM this year. Many thanks to Samanta and Carina. The service was great and I recieved an offer within a week of it going online.

Harry · 29 October 2024

Agent replied · 10 November 2024

Thank you for your 5* review Harry. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

I was really impressed with the service we received from the whole team at the Chislehurst branch, with particular thanks to Pete Batty. Our purchase took a little longer than we would have hoped due to Covid-19, but Pete was in contact regularly, updating us and helping keep the momentum going. The team are reliable, responsive and professional. I would highly recommend them. Thank you for helping us purchase our dream home!PositiveResponsiveness, Quality, Professionalism, Value

Ellie · 17 June 2020

Agent replied · 16 June 2024

Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations

5/5

Google

Massive thank you to Peter and the team. If 6 star review was available they’d get it. Peter was outstanding from the first meeting. They’re could of been hiccups along the way, but Peter and the team kept the sale going. If/ when I move again I will certainly be selling through Alan de Maid, and hopefully buying from to. Many thanks George M

George · 17 June 2022

Agent replied · 16 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

We recently purchased a house in Chislehurst through Alan De Maid. Even though the sales agent left half way through the purchase, it was seamlessly taken over. They were easy to speak to, honest and easily contactable. There were a few bumps in the road with our transactions, but it was dealt with well by Peter and the team. When we come to sell our property, we will definitely seek the services of Alan De Maid Chislehurst.

Helen · 18 June 2019

Agent replied · 16 June 2024

Thank you Helen and Niall for your and glowing 5* review of our local Alan de Maid team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott

5/5

Google

Peter was fantastic throughout the process and was extremely proactive in helping us get the purchase over the line. It was a complex chain and Peter led various discussions with other estate agents and kept us up to date on the progress. He was a calming factor during the times of stress and was instrumental in completing our purchase. Highly recommended.PositiveResponsiveness, Professionalism

Kunal · 17 June 2022

Agent replied · 16 June 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations

5/5

Google

Thank you to Peter Batty at Alan de Maid Chislehurst for an exceptional job in selling our home in just 6 weeks from viewing to completion. His strategy was spot-on and his proactive management was first class. Available late during the week and at weekends, he is a top rate estate agent. And all of this as we were coming out of lockdown with all the additional constraints!

Bruce · 17 June 2021

Agent replied · 16 June 2024

Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Alan de Maid's Google reviews

Questions about Alan de Maid

How many reviews does Alan de Maid have?

Alan de Maid's Chislehurst office has 181 reviews across two platforms: 173 on Google, 8 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Alan de Maid's rating?

Alan de Maid is rated 4.8 out of 5 across all 181 reviews, and 4.9 out of 5 on Google from 173 reviews, checked 9 October 2026.

Has Alan de Maid won any awards?

Yes. In The Trusted Agent 2026 awards: Alan de Maid, Chislehurst won Trusted Agent; Alan de Maid, Beckenham won Gold; Alan de Maid, Bromley won Gold; Alan de Maid, Orpington won Trusted Agent.

Where is Alan de Maid's Chislehurst office?

Alan de Maid, 3 High Street, Chislehurst BR7 5AB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.