Leaders Lettings Chichester reviews

★★★★★ 5/5

Google

Very helpful at the start of lockdown, when we needed to get into our rented property fast. Sarah Cawley has been very helpful and efficient when dealing with numerous plumbing issues in our property. Great service.PositiveResponsiveness, Professionalism

Tom · 22 June 2021

★★★★★ 5/5

Google

When renting our recent property through leaders. Chloe Ludford was extremely helpful and understanding with everything when we needed help.

Chloe · 22 June 2023

★★★★★ 5/5

Google

Darcy was very helpful and made the letting process go very smoothly

Rick · 19 May 2025

★★★★★ 5/5

Google

Thank you Chloe from Leaders in Chichester for arranging our beautiful home for us. Great service and no issues.

Dean · 22 June 2023

★★★★★ 5/5

Google

Annie is very efficient. She deals with maintenance problems in a timely manner and is always polite and helpful.

Liz · 22 June 2023

★★★★★ 5/5

Google

Am very pleased with Annie Savage and her staff. They have done a lot of work, very quickly, in order to get my property ready to rent. They are always available to give advice when asked. My general impression of Leaders is that they are very efficient, and I especially like the landlord's portal/dashboard. It makes managing the property much easier, and I can track progress from my phone, without having to phone up or email.

Julian · 22 June 2022

★★★★★ 5/5

Google

Leaders have always offered us excellent service. Sarah Cawley in particular is extremely efficient, knowledgeable and professional. I can thoroughly recommend Sarah and the team in Chichester.

Jude · 22 June 2022

★★★★★ 5/5

Google

Rosie has been exceptionally helpful during our moving in process as she has been very proactive. Leaders Chichester has a friendly and helpful team overall. Would recommend!

Georgina · 22 June 2022

★★★★★ 5/5

Google

Really friendly and organised team. Thanks Rosie for sorting me and my new flat!

Dana · 26 August 2023

★★★★★ 5/5

Google

We have used Rosie to co-ordinate a complicated move from Australia to the UK. Rosie has always been helpful and professional, and we have been very happy with her service. In particular she tried very hard to broker our review with Canopy, who demonstrated limited understanding of international removal, especially with coming-of-pension-age people. However, despite the circumstances, an acceptable arrangement was negotiated without any acrimony on either side. Yours faithfully, Roger and Claire Ordidge

Roger · 22 June 2022

★★★★★ 5/5

Google

Max was super helpful during our move! Thank you so much ☺️☺️

Em · 25 September 2023

★★★★★ 1/5

Google

Make sure everything they say is written down, because they will deny it later. Also, if they say "we´ll take care of it" , don´t trust them! We found out they didn´t transfer anything over to our new place as they said they would. 10 months after we moved out, we foud out that the flat insurance was still on the old flat! So the same flat was getting insurance paid twice and our new one was not insured at all! And even thought we paid utility bills for the new place already, several months later, we got an email from a collection agency that we haven´t paid utility bills for the old place and we are in debt! However, people already lived there!!! We paid 6 months up front and they said that in 6 months we will not have to, that we can pay a month after a month......that didn´t happen!! As they said "We never said that, it´s impossible." Get everything written and signed from them, even a document with a list of things you gave them!

Czech · 22 June 2021

★★★★★ 4/5

Google

We have had a great experience with Leaders so far. Chloe has been so lovely and extremely helpful. Very good customer service and friendly too.

Lara · 22 June 2022

★★★★★ 5/5

Google

I have only been dealing with Andy from the chichester branch for the last few months but he has been extremely helpful and professional after I have been having so many problems. He does what he says he is going to do, which is exactly what I need.

Lynda · 22 April 2024

★★★★★ 5/5

Google

Chloe looked after me during the whole process of finding the correct property to rent and actually be there when i wanted to take measurements until i moved in , a very nice young dedicated professional who in my mind will go a very long way in her career on the property market . Leader Chichester has an excellent team .

Bruno · 22 June 2023

★★★★★ 5/5

Google

We couldn't have been happier with the service that we have received from Leaders with regard to letting a property (thanks Chris). Would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Tracie · 22 June 2021

★★★★★ 5/5

Google

Laura Court at the Chichester office is our new property manager. I have had to contact her about 2 things recently and she has acted quickly, professionally and really shows she cares about her role and customers. She doesn't promise what she cannot deliver on. She shows that she is genuinely interested in sorting out issues as quickly as possible.

Diane · 22 June 2023

★★★★★ 5/5

Google

Charley, Emily and Chris of the Lettings Team have all been friendly, responsive, and efficient. Tenants were found for my flat in super-fast time. Many thanks!PositiveResponsiveness, Professionalism

Jim · 25 August 2021

★★★★★ 1/5

Google

Haven't had hot water for 2 months now. Leaders in Chichester repeatedly promise to help but do nothing. Alexandra especially has been most unhelpful. Seems like they're happy to treat tenants as inhuman while breaking the law. Will be raising our case to the ombudsman and seeking damages from leaders.

Jarryd · 23 January 2024

★★★★★ 5/5

Google

We are working with Leaders on Renting a property and have had nothing but responsive, friendly, professional and thorough service . The staff are highly professional , very friendly and get the job done ! From the first viewing , all actions to be taken to Tenancy have been swift and thorough. Any queries, problems ... are handled promptly and thoroughly. We would recommend and trust any property business through Leaders .PositiveResponsiveness, Professionalism

Deni · 22 June 2021

★★★★★ 5/5

Google

Rosie Pullen and the rest of the team at Leaders were amazing for helping me and my friend secure our very first house that we're are renting. They gave lots of good advice all along the way and made sure everything was sorted for our move in date. I recommend Leaders strongly. Thanks guys :)

JackathyT · 22 June 2023

★★★★★ 1/5

Google

We rented through Leaders and had a pleasant enough experience through sales, however the rental service department were horrific! We received an out of hours call direct from a tradesman demanding access to the property within 12hrs to perform testing, and when we requested authority as to why Leaders had not made the request we were met with aggression and the phone being put down. This led to grave concerns that we were going to have tradesman calling when our teenage children were home alone... and to be frank we spent the evening worrying whether this was some crooks weighing up their potential prey.. especially as they refused to verify their credentials as a registered tradesman. The following day Leaders called and continued to argue that they were right to pass on our details direct, they had no regard for the lack of timelyness, and felt that there was no need for there to be a Leaders representative managing the process... and for the second day we had the phone put down on us as they would not let us even describe our side of the story fully... claiming the long standing service the tradesman had provided to Leaders was good enough against any complaint we may have The attitude and aggression towards us from this single member of staff remained though out the rental period, and whilst the management sent apologies and eventually appointed a different representative, it is clear they have and had no intention of changing their approach (or managing the individual).. I would therefore steer well clear of Leaders in Chichester as either a landlord or renter

James · 23 June 2018

★★★★★ 5/5

Google

Always helpful with a speedy response and super professional. Thank you Leaders, especially Charlotte.PositiveResponsiveness, Quality, Professionalism, Value

Gretchen · 22 June 2022

★★★★★ 5/5

Google

I could not be more satisfied with the service I receive as a landlord from Leaders Office in Chichester. I know also from recent feedback that our tenants are as happy with their service. I contact mostly Sheila and I have always found her extremely professional, efficient, polite and friendly. I currently live abroad and I have full peace of mind leaving the management of my family home in the hands of Leaders. I hope to continue this excellent relationship with Leaders and I highly recommend their services. Well done to the Chichester Team!

Alexandra · 23 June 2017