Leaders Lettings Chichester reviews

★★★★★ 5/5

Google

Really pleased with the quick response by our property manager Tino who sorted out our issues and kept us updated. Thank you Tino !!!

Alex · 22 April 2024

★★★★★ 1/5

Google

Very very poor experience with leaders letting department. They never reply to emails or call back . Still waiting for a rent statement for an elderly tenant I am assisting they just ignore us . Having to go to the deposit dispute service due to deducting a large part of the gentlemen’s deposit . No one returns calls or emails for discussion . They do not seem to be able to use their own depository system . Tenants beware, landlords avoid you will have very unhappy tenants . Julie Pratt you are ignoring all emails !

Martine · 25 October 2023

★★★★★ 5/5

Google

We are really happy to have Julie as our property manager, move to this property about 6 or 7 months ago and we could be more happy with Julie's work. Nothing is too much for her and she's a true caring person, all the issues we reported are being sorted so quickly and smoothly all thanks to her. Is always amazing when we speak on the phone. Can't wait to see her in person and thank her for all the amazing work. With care, Marta do Carmo.

Marta · 25 October 2023

★★★★★ 5/5

Google

First time renting with them and they couldn't do enough for us! Chloe was brilliant throughout. Very easy to talk to and friendly, promptly responded to my emails and queries. THANK YOU ever so much highly recommend leaders. (And the property is great as well)

Karl · 22 June 2022

★★★★★ 5/5

Google

I had an amazing experience using leader to move into my place Rosie was especially helpful when it came to any questions I had about the process I would 100% recommend them

Erin · 26 August 2023

★★★★★ 5/5

Google

Great team, never had any issues, queries and maintenance issues dealt with quickly and efficiently. Property Manager Tino always happy to help!

Andrew · 18 December 2025

★★★★★ 5/5

Google

Wonderful service from Leaders, always helpful and efficient if I have needed to contact them. Special mention to Sarah who always goes above and beyond to help. I would highly recommend Leaders and the team at Chichester based on my experiences with this company.

Ben · 22 June 2022

★★★★★ 5/5

Google

Many thanks to Annie, Rosie and Julie for a smooth changeover of tenants. They have promptly and professionally sorted out all the ongoing maintenance issues. I would recommend Chichester Leaders.

Dawn · 26 August 2023

★★★★★ 1/5

Google

one star is being generous if im honest. can’t express how bad and unprofessional leaders of chichester are. very arrogant and rude staff on the phone and via email. we put in to rent a house through them. we were asked if either of us have any debts. the answer is NO, weren’t asked about previous history at this point. so holding fee was paid, all moved forward. during referencing there was a question asking about ccjs, iva’s current or in the past. i answered yes to a satisfied IVA. this was the first time past debt was every mentioned by leaders. couple days went past, i called to see how things were going. we were told, just waiting on two bits of information for my partner and then all will be complete. 2 hours later i get a call, saying we have lost the house, they are keeping our £300 holding fee and they will not work with us any further. i was absolutely gobsmacked, i asked why to which i was just told they will not work with us. when i said do you want a guarantor or rent paid upfront, it was just dismissed, i then asked can you just put it to the landlord to see what they say, to which i was told, we will not speak to the land lord. we will not work with you. i said fine, can we have our holding deposit back, to which they said no. i said excuse me, they said no, you failed referencing so we keep your money. absolutely disgusting behaviour. and to add insult to injury, we are still to this day, nearly 4 weeks later, getting emails from them saying to sort this and that out before we move into our new property with them. asking us to set up council tax and insurances. we have asked multiple times for them to stop these emails, but yet will still get them. we have spoken to numerous other letting agents and all of them say it’s ridiculous that they are trying to keep our holding deposit. this was never mentioned in any correspondence with leaders, if it was we would of never put the deposit down. an age where everything is expensive and people don’t have spare cash and here are Leaders stealing money with no reason given. i will be popping in to see them at some point soon to discuss this matter in person. but before that i feel everyone needs to know to avoid Leaders at all cost.

Jamie · 22 June 2023

★★★★★ 5/5

Google

Bearing in mind that we were selling two houses and needed to rent for the first time, we found Leaders and in particular Chloe from the Chichester office really helpful throughout the process. I would recommend the service 100% Thank you

David · 22 June 2022

★★★★★ 5/5

Google

My whole family is new to this country and we were looking for a place to stay so desperately. Luckily we found Leaders and their staff are most helpful, especially Emily and Chris. They are really professional and sincere, we really appreciate for their help and kindness.

Jessie · 22 June 2021

★★★★★ 5/5

Google

I have had amazing service from Laura Court at Leaders, she has been the most responsive and helpful contact I have encountered. Thanks Laura, it's really appreciated 😁 GW …

Graham · 22 June 2023

★★★★★ 5/5

Google

wow what more can i say Rosie was particularly helpful dealing with my search for a flat, she then passed me on to Chloe who made all the details very easy, and i felt at ease all the way.

Smarthome · 22 June 2022

★★★★★ 5/5

Google

Great customer service. It was our first time renting through an agency so we didn't really know what we were doing. Rosie was amazing, very patient and helped us the whole way through. We couldn't have asked for more.

Georgina · 22 June 2022

★★★★★ 5/5

Google

Me and my husband just wanted to give credit where credit is due! From the very start we have had nothing but great customer service, Chris was amazing on our viewing to Matt who took out documents to Charlotte who has given advice. Our application has not been the easiest and the team probably all deserve large beverages on us. We haven't finished the process yet but they really do work so very hard to 1) reassure you 2) do everything in their power to help you get the property you want! Would highly recommend to anyone looking to rent.

Rebecca · 22 June 2020

★★★★★ 5/5

Google

Myself and my partner have never rented from an agency before, the first time with Leaders couldn't have been easier. Special shout outs to Max and Aaron. Aaron for showing us the property and Max for making the application process from start to finish nice and easy! I have every confidence our tenancy will be dealt with professionally. Thankyou, we can't wait to move in!!

Khya · 22 February 2024

★★★★★ 5/5

Google

Just recently rented from Leaders my agent as a young girl called Darcy . And just waned to say how Brilliant she was in getting everything sorted out for . Even when I had issues filling out the forms electronically. Thank you so much and good luck in your promising career Darcy 🥇⭐️⭐️⭐️⭐️⭐️

Simon · 25 September 2024

★★★★★ 5/5

Google

When you first meet Julie Pratt of Leaders in Chichester, you quickly realise that you're in very good hands. From the outset she's on top of everything, even the small things, and clearly brings a wealth of experience and expertise to her role as Property Manager. You can rest assured that your property will be under the wing of a true professional. Phil Stenning Landlord for over 35 years

Phil · 25 October 2023

★★★★★ 5/5

Google

Thank you Chloe - I enquired about a property on Monday, and moved in four days later. Professional throughout, speedy and thorough. Thank you.

Andy · 22 June 2023

★★★★★ 5/5

Google

Great service; very efficient

Sarah · 17 February 2026

★★★★★ 5/5

Google

Great agency! Very happy with the service provided. Rosie was exceptionally helpful and was very prompt in responding to my questions and/or requests.

Tarek · 22 June 2023

★★★★★ 5/5

Google

Rosie was very punctual, knew a lot about the property, friendly, professional and approachable, we couldn't have asked for more, many thanks Rosie.

Viv · 22 June 2023

★★★★★ 5/5

Google

Leaders in Chichester were very helpful in securing a suitable Tenant for my property. As a first time Landlord I had lots of questions which the team were always on hand to help with. Highly recommend.PositiveResponsiveness, Quality, Professionalism

Jerry · 25 August 2021

★★★★★ 5/5

Google

Brilliant is an understatement! from the moment we met Chloe who managed to meet all our requests and more with a smile on her face and wonderful etiquette, to Sarah in property management who has a charming wit while also dealing with issue and request at a prompt timing. From the very begin the team in Chichester have been amazing and i look forward to renting with them. Thank you All so much for help me and my partner the house of our dreams.

Chris · 22 June 2022