Leaders Lettings Chichester reviews

★★★★★ 5/5

Google

As a first time renter, Rosie has been very helpful with all the requirements I have to complete, she’s prompt in answering all my inquiries, and was quick to resolve some issues to make sure we will be able to move in on our desired date. Thank you very much Rosie and the entire Leaders Chichester Team! :)

PreciousLove · 22 June 2022

★★★★★ 5/5

Google

I want to say a big thank you to Chloe at Leaders, Chichester branch for all her fantastic work helping us find suitable tenants for our property. Chloe was a pleasure to deal with throughout the process and I think she is a credit to her profession.

Lisa · 22 June 2023

★★★★★ 5/5

Google

Tess is number 1! She is very professional and hard working. We would recommend her over and over. Very deserving of the 5 stars. Thank you Tess!

Slawomir · 21 August 2024

★★★★★ 5/5

Google

I have been a Leaders customer for 16 years with a mixed experience but overall satisfactory service. This years renewal plus a long list of items needing attention have been quickly and efficiently dealt with by Tino Mazanza. Refreshed my trust in Leaders, thank you Tino

Steve · 22 June 2023

★★★★★ 5/5

Google

The team at Leaders in Chichester have been amazing, in particular Chris who helped find me a suitable place to rent. He was so helpful and so responsive via email and telephone with all queries I had. I really would recommend the team at a Chichester, the service so far has been brilliant and very professional!

Hattie · 22 June 2022

★★★★★ 4/5

Google

Chloe and Rosie helped me with finding our new home, they were very helpful and gave us great peace of mind during the whole process. Thank you! Edit: lowering star rating, since I left the house I have been chasing the deposit, was confirmed I'd get the full amount back, but I sent an email asking if they can give me a time frame, even if its just an estimate, no reply, asked again, no reply, called them, said he'd call me back, nothing. It's sad because up until this point they were great, the final steps sucked though.

Jay · 22 April 2024

★★★★★ 5/5

Google

Chloe and team were absolute stars !! 1st time ever renting in the UK and heard it could be a nightmare but they were outstanding throughout and even dealing with my endless phone calls, nothing was too much for them. THANK YOU so much !!

Jenny · 22 June 2023

★★★★★ 5/5

Google

Tino Mazanza has always been of great help to me , in being the property manager of my rental house . Nothing is too much trouble for her, she always gives good advice . Always very professional.

Beryl · 7 November 2025

★★★★★ 5/5

Google

Chloe at Leaders is a true professional, always calm, always polite despite the work pressure. Annie is a delight, so positive and absolutely nothing is too much trouble. Very grateful to you both for all the effort you have put in with my rental.

Sonia · 22 June 2023

★★★★★ 5/5

Google

Greatly appreciate the timely manner in responding to faults & repairs. I'm just a few days a faulty boiler was replaced👌🏼 Thank you Tino, you the best. …

Simbarashe · 31 May 2024

★★★★★ 5/5

Google

This was my husband and I's first time going through the rental process with Leaders and I would highly recommend it. Max did our viewing and kept us informed the whole way through the process up until we have moved into the property. He answered all our questions honestly at the viewing and has been transparent and informative the whole way through the process. We look forward to having them manage the property we are moving into. Thanks again Max and all the team at Leaders Chichester.

Bethany · 22 February 2024

★★★★★ 5/5

Google

Had the amazing pleasure of dealing with Chloe … after many nightmare months Chloe went out of her way to make sure myself and my dog had a home. The process was amazing and very smooth but to top it of was very personal … thank you all but especially Chloe :)

Garry · 22 June 2022

★★★★★ 1/5

Google

I will never use leaders again and if you’re smart you shouldn’t either. When we initially looked at property’s the team at leaders couldn’t be more helpful but when we moved in we knew we made a massive mistake. We would pay rent only to be harassed by automated emails to say we didn’t, we were left with no hot water for weeks despite calling and emailing. When we eventually moved out we were charged £400 for an end of tenancy clean but couldn’t provide any receipts and all offers we put in were declined and when we tried calling the office they would hang up. This is your warning to go with someone else this company is awful.

Courts · 23 January 2024

★★★★★ 1/5

Google

Disgraceful. No consistency with staff. Appalling customer service. Told three different things from three different people resulting in a charge that was completely unjustified - £50 for smoke alarm batteries!? We left a property in August last year and we were told over the phone by an employee that we didn't owe any money on fire alarm battery replacement only to be chased for it months later with threats of it going to an adjudicator if not paid. Tried to phone the office multiple times to ask them to review their supposedly recorded telephone conversations only to be fobbed off continuously. What a joke.

Molly · 23 January 2024

★★★★★ 1/5

Google

Absolutely disgraceful service, avoid at all costs! This establishment has bullied, threatened and outright lied in pursuing a fine of £50 for leaving a poorly managed property without changing the batteries on the fire alarms - yes that’s £50 for 4 AA batteries. To make matters WORSE we were told that the situation had been resolved by a member of staff on the phone and the case was closed weeks ago… Without warning we were told that we would be pursed by debt collectors and taken to the adjudicators if we did not pay the fine which we were told had ALREADY been resolved. Charging £50 for battery replacement is absurd BUT how it has been dealt with by Leaders has been outright disgraceful, causing much unnecessary stress and anguish. Zero care or consideration for tenants. AVOID AT ALL COSTS.

Ryan · 23 January 2024

★★★★★ 5/5

Google

Me and my partner went to look at our first flat viewing a couple of months ago and decided to take it, leaders, especially Emily Perry has been more then helpful! Always there to email when we need a bit with something and is someone to direct us into the right direction, defiantly one of the best!

Megan · 22 June 2021

★★★★★ 5/5

Google

“Tino Mazanza provided a proper and timely response to all my queries. Tino handled everything efficiently and helped sort out my issues without any delay. Highly professional and reliable service!”

Rinu · 25 November 2025

★★★★★ 4/5

Google

Communication was clear, the process was smooth, and they were helpful in answering questions along the way. Would recommend. …

Nana · 17 February 2026

★★★★★ 5/5

Google

I have been renting with Leaders for over 2 years, throughout the pandemic, and have been greatly reassured by my property manager, Charlotte, during this time. Any issues are promptly and professionally dealt with, and any worries I had due to loss of income have been sympathetically dealt with. Thank you Charlotte, and the team!PositiveResponsiveness, Professionalism

Mitch · 22 June 2021

★★★★★ 5/5

Google

Leaders estate agents in Chichester have been very helpful and professional in helping us to find our dream barn! We would like to thank Rosie especially as she was so efficient and friendly and nothing was too much trouble.

Natalie · 22 June 2023

★★★★★ 5/5

Google

Had a problem with an accidental overpayment of rent, dealt with quickly and efficiently by Tino when I reached out to them. Very friendly and communicative.

Alexander · 18 December 2025

★★★★★ 5/5

Google

Charlotte Perry was the Property Manager for the apartment we rented for four year in Chichester. She was extremely helpful, open, transparent, and reliable through the whole period of our tenancy. Very professional and experienced agent. Highly recommend!

Maria · 22 June 2023

★★★★★ 5/5

Google

Really pleased with the quick response by our property manager Tino who sorted out our issues and kept us updated. Thank you Tino !!!

Alexandra · 26 April 2024

★★★★★ 5/5

Google

Friendly and helpful ,the service I wanted ,was the service I got . Would recommend ,no problem .

Michael · 17 February 2026