Every review we hold for the Chichester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMax has been really helpful in finding a tenant for our cottage. Max and the Leaders team have been great to deal with throughout the letting process. MJG
Michele · 4 December 2025
Agent replied · 25 December 2025
Thank you Michele for your kind review. Fantastic feedback and we look forward to assisting you on the management of your property Kind regards, Annie Savage, Senior Lettings Manager
★★★★★ 5/5
GoogleAlways pleasant and quick to try and help. Tino has been my point of contact.
Ed · 17 March 2026
Agent replied · 17 April 2026
Dear Ed,
Thank you for your kind review of Tino, appreciate the feedback!
Kind regards,
Max Roger
Lettings Manager
★★★★★ 1/5
GoogleI been renting from leaders for 3 y. On the beginning with Charlotte as our manager was good until they change her for Tino, after the change its been a nightmare no communication no repairs done nothing. Costumer service is a 0.
Today is our last day of renting thru them and thank God. We been told from few weeks that the checkout appointment is gonna be done today at 9am we call couple times and been told that Hanna is running late that she pick up the keys and is on her way. After an 1.5h we get a call that it's been a miss communication and the checkout appointment is tomorrow joke. Loosing our time for nothing. Worst experience ever. Do not recommend.
Alicja · 25 October 2023
Agent replied · 21 June 2024
Dear Alicja Kawiecka,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleAs a first time landlord I can’t recommend this team enough!
From the very first initial phone-call enquiring about their services they were friendly, personable, professional & knowledgeable.
Emily, Annie and the team are the absolute dream team! So efficient & hard working. The entire process was so smooth and not at all stressful.
Thank you so much!
Jack · 22 October 2024
Agent replied · 11 November 2024
Dear Jack Everson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleTess was super friendly and get back to us quickly, she was a pleasure to deal with.
Jasmine · 17 January 2026
Agent replied · 17 April 2026
Hi Jasmine,
Thanks for the great review! Appreciate the kind review. … More
★★★★★ 5/5
GoogleI viewed a property with Tessa & Tom recently and they were both so helpful, friendly and a pleasure to work with. I had recently moved back to the UK from living abroad and they took the time to give me some pointers and recommendations for the area which was really appreciated and added that extra personal touch to the viewing.
Becci · 17 February 2026
Agent replied · 17 April 2026
Hi Becky, thank you for taking the time to provide Tess & Tom a five-star review, particularly the great feedback. We wish you all the best in your new home. Kind regards, Annie Savage, Senior Lettings Manager
★★★★★ 5/5
GoogleHaving managed our own properties for a number of years, we decided it was time to step back and to allow us more time for ourselves. Annie and the team at Leaders are extremely polite and efficient and all our communications have been prompt and concise. It is too early to comment on the maintenance and collection side of things but I have been very impressed so far and I have no reason to doubt that this will also be dealt with in the same efficient and professional way.
Mike · 22 June 2023
Agent replied · 21 June 2024
Dear Mike
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRosie at leaders in Chichester has been amazing! me and my partner have just moved in to our first place together. She was lovely on viewing the property and kept great communication after the viewing. The build up to moving in was smooth and easy. Everything gets sent to you early and theirs no last minute changes. It was very stress free for our first time and we shall be using leaders again if we ever decide to move.
thank you to all the team ! <3
Coral · 22 June 2023
Agent replied · 21 June 2024
Dear Coral
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFrom viewing to moving in in 7 days, Tom who looks like he’s just out of school is a maverick!! Polite, friendly and goes out of his way to help. We spent the lesser of 5 mins during viewing after which we agreed on the property. Keep up the top service Team Leaders, Tom et al. Cheers!!
Jezeem · 17 March 2026
Agent replied · 17 April 2026
Dear Jezeem,
Thank you for your kind review. I'm sure Tom will appreciate being a maverick! Looking forward to continuing helping during your tenancy.
Many thanks,
Max Roger,
Lettings Manager
★★★★★ 5/5
GoogleTessa Dent was helping me find a new home and she was excellent. Very quick to respond and happy to help me find my new home
James · 13 October 2025
Agent replied · 12 November 2025
Thank you, James, for the five-star review. Fantastic news that Tess was able to find you a new home, with a positive experience. We wish you all the best. Kind regards, Annie - Senior Lettings Manager
★★★★★ 5/5
GoogleEllie Neal is a great Tenancy Manager. She is very friendly, polite, helpful and responds quickly to any questions! ⭐️⭐️⭐️⭐️⭐️
Ewelina · 25 November 2025
Agent replied · 25 December 2025
Dear Ewelina,
Thanks for your feedback for your property manager Ellie. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Max Roger,
Assistant Manager
★★★★★ 5/5
GoogleI recently began renting a property through Leaders, Chichester. Rosie and the rest of the team at Leaders, Chichester have been brilliant from the time of my first contact right through to me moving in. I was even given a small hamper as a housewarming welcome gift on my move in date which was so thoughtful and gratefully received. Thank you to Rosie and the team for all your help and kindness.
Anthony · 22 June 2023
Agent replied · 21 June 2024
Dear Anthony
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDarcy and Max were very quick, informative, helpful and responsive in finding my tenant. I definitely recommend the service provided. Many thanks!
Lorenzo · 13 September 2025
Agent replied · 12 November 2025
Dear Lorenzo,
Thank you for your kind review. We wish you a successful tenancy moving forward! We look forward to hearing from you soon.
Kind regards,
Max Roger,
Assistant Manager
★★★★★ 5/5
GoogleThe lettings team at the Chichester branch have looked after our properties for many years now without any issues. Particular mention to Tino, who manages the properties on our behalf and is prompt, friendly and reliable. We've built a great rapport over the years and feel fully confident in her ability and manner to act in the best interests of all parties involved, and in a timely and organised way.
Beth · 13 September 2025
Agent replied · 12 November 2025
Dear Beth,
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us especially with Tino as your property manager.
Best regards,
Max Roger,
Assistant Manager
★★★★★ 5/5
GoogleChloe Ludford has been very resourceful and of great help to us when we were searching for a flat: from being very patient with us while we were viewing, to answering our questions timely, to following up with us to check if we were progressing well until we successfully moved in. She handled the whole process very efficiently and professionally. We gratefully received her welcome gift during our moving-in day!
Benard · 22 June 2023
Agent replied · 21 June 2024
Dear Benard
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleChloe was very helpful in difficult market situation where the properties available were limited to very few and landlords were able to do a casting who they can invite to their rental property. Time was of the essence as after house sale was urging to find suitable accomodation and Chloes contacted us few times with the updates, was very knowledgeable aswell as helpful from start to finish with the whole process. Kind, professional and recommend leaders or individually Chloe is the person you like to meet when trying to rent property. 5*
Sanna · 22 June 2022
Agent replied · 21 June 2024
Dear Sanna
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
We are very happy to have provided you with such a positive experience!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleWe have used Leaders for property management for more than ten years. They find and check out tenants and manage the properties. Sarah Cawley is an ace property manager pro-active, friendly and full of good advice. Her colleague Tina Barnes is another property manager you can rely on to act quickly, effectively and to give good advice in a friendly way. Rosie Pullen is a very helpful colleague on the lettings side finding and dealing with new tenants in an enthusiastic and caring way.
Clive · 22 June 2022
Agent replied · 21 June 2024
Dear Clive,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThis is only the second time I have rented in the UK, having moved from South Africa 3 years ago. It is a very different experience, and having two cats does not make it easier! However, the team at leader have been easy to work with and, most importantly, transparent throughout the process. A shout out to Chloe who has been our point person and has been fab at communicating with us. Also to Annie who not only showed us the property, but also shared information on the new area we will now be calling home, which was much appreciated and very reassuring!
Christie · 22 June 2022
Agent replied · 21 June 2024
Dear Christie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWould like to say how fantastic Laura Court has been sorting out recent issues we have had. She was so helpful with finding someone to replace the boiler the busiest time of year. Laura always got back to me and also kept me updated and informed which helped me and stopped me from stressing out. I feel confident dealing with her with sorting out any issues I might have.
Angela · 22 June 2023
Agent replied · 21 June 2024
Dear Angela
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleA very professional team, super efficient and always available to answer any questions I had. From the viewing to the paperwork and the final signing, all was completed without a hitch. A great Agency and I would recommend for your next rental!
Ophelia · 10 April 2026
Agent replied · 17 April 2026
Hi Ophelia,
Thanks for the amazing review and five star rating for the team, greatly appreciated by us all!
All the best,
Max Roger,
Lettings Manager
★★★★★ 5/5
GoogleI have been with agency over 2.5 years. I have to say nothing was too much trouble. Charlotte, my property manager was always on the top of all my enquiries. Didn't manage to meet lady in person, however always there to help. Every issue was solved right away. I was lucky to have Charlotte as my property manager. Still waiting for report and deposit but I'm sure everything will go smoothly. Thanks Charlotte and Leaders.
Karolina · 22 June 2022
Agent replied · 21 June 2024
Dear Karolina
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleChloe, Annie & the team were absolutely fantastic. Chloe was our main contact and was there from the very beginning of just searching and also throughout to answer any questions we had which she did very clearly and efficiently. As first time renters, we were new to the whole process and Chloe was very friendly and understanding. Comparing this to other estate agent firms in the area, the experience we received from Leaders was exceptional.
Adam · 22 June 2022
Agent replied · 21 June 2024
Dear Adam,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThis is our first time renting with leaders and we were made to feel very welcome from the start by Rosie. She was extremely helpful and efficient throughout the rental process with any queries we had, and made the general experience a pleasant, stress free one especially when moving with a baby! We cannot thank Rosie and the rest of the Leaders team enough.
Natalia · 22 June 2023
Agent replied · 21 June 2024
Dear Natalia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMyself and my partner have been renting with Leaders Chichester for 3 years now, going into our 4th.
Sarah Cawley is our property manager and she has been amazing! Any issue we’ve had with appliances etc have been dealt with so quickly and efficiently. I wouldn’t rent off anyone else after having such a great experience with Sarah and Leaders Chichester.
Sarah is lovely and is great at sorting us out. Really grateful for all you do for us. Here’s to another happy year with leaders ☺️
Niamh · 22 June 2021
Agent replied · 21 June 2024
Hi Niamh, thank you so much for your lovely review. We hope you have another wonderful year in the property. Charley & the Leaders Chichester team.
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