Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
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5/5
GoogleGreat service at every step sorting our buy to lets. Thanks to Mason Ward, Jake and Zach.
A Β· 27 October 2018
Agent replied
Great service at every step sorting our buy to lets. Thanks to Mason Ward, Jake and Zach.
Thank you for your kind words and you know where we are if you need our 3 guys again.
Sue Furniss
Branch Manager
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5/5
GoogleExcellent and professional service.
Very friendly and informative.
Miranda took her time and gave me advice as to the best course of action around the sale of our home.
I would definitely recommend Reeds Rains to anyone who wants a professional and responsive service in a friendly manner.PositiveResponsiveness, Quality, Professionalism
Dawn Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi Dawn, Thank you so much for the lovely review, your comments about Miranda and the recommendation! I'm so happy to hear that you had such a positive experience with the team! Kind regards, Chloe
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5/5
GoogleAn excellent service, friendly staff especially Michael, he has been very helpful.
Mohamed Β· 20 March 2024
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5/5
GoogleA big thank you to Jake at reedsrains! All the team are very helpful thought out.
Alexander Β· 27 October 2018
Agent replied
Thank you Alexander.
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5/5
GoogleExcellent experience Rhys and Alistair were extremely professional and guided me through the experience. The other offic staff were all polite especially Millie. Would highly recommend.
Andrew Β· 20 March 2023
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5/5
GoogleFive stars as deserved. Brilliant contact with the agency. Special thanks to Rhys for quick progress with our application. Thank you
Tomasz Β· 20 March 2023
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5/5
GoogleAlways a pleasure to deal with the lovely Miranda. They have given me sound advice when it comes to buying property for investment purposes and have managed one of my lettings for several years now - faultless.
Gareth Β· 20 March 2023
Agent replied
Hi Gareth, Thank you for your kind words about Miranda! She really is an asset to our team! Hope she can help you again in the future π β¦
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5/5
GoogleCanβt recommend enough. Keaton in particular made the entire letting process a breeze and ensured we were kept up to date with the application process and how things were moving along
Dylan Β· 20 March 2025
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5/5
GoogleI can not rate the staff highly enough!
They went above and beyond to help me into my new home. I would most definitely recommend to all my friends and family.
Suella Β· 20 March 2025
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5/5
GoogleJust rented a property from this company and the service was fantastic, mason ward was the man who sorted it out for us and he did so with great customer service the whole process was great and would recommend, thanks again mason for a smooth and easy renting experience π from Joe and kirsty. β¦
Kirsty Β· 30 July 2019
Agent replied
Hi Kirsty, I am really pleased that Mason delivered you the 5* service that you deserved and I hope you are happy in your new home.
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5/5
GoogleChloe explained everything clearly. Has given us area to look in and knows what we would like and can afford.
Carl Β· 20 March 2024
Agent replied Β· 29 July 2023
Thank you for feedback Carl - Chloe is happy she could help!
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5/5
GoogleHave found it nearly impossible to find a suitable rented property. Sarah Pinkney has gone above and beyond to help us out. Thank you Sarah you are fantastic. Would highly recommend the service and support you have provided.
Lisa Β· 27 October 2019
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5/5
GoogleAlastair has been brilliant with us from start to finish of our house move π he has kept us fully informed and is so friendly π β¦
Vicky Β· 20 March 2022
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5/5
GoogleVery responsive which I've found to be rare among estate agents. Dealt with a guy called Alastair, friendly, professional, efficient and just really on the case. Was a slick, quick process from the start, very impressive and a refreshing change.PositiveResponsiveness, Professionalism
Russ Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi Russ, thanks for the great feedback - So pleased Alastair could help!
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5/5
GoogleChloe and the team were extremely helpful throughout the whole process and we cannot thank then enough!
Tom Β· 20 March 2023
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1/5
GoogleVery poor service received as a seller of a property
Discussed with the branch who accepted they hadn't lived up to expectations and would keep us informed
Unfortunatly they promised more than they could deliver
Didn't live up to the expectations they set so will be going with another estate agent
Paul Β· 29 April 2020
Agent replied
Hello Paul. With regards to your review can you please make contact with myself at the office to discuss your feedback please Miranda Thompson 01246 236991.
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5/5
GoogleProfessional Service from valuation through to sale of Business/House. Always kept informed of progress and offered excellent advice of options available. Contacted our buyers, Solicitors, other estate agents to ensure the smooth sale of our property. Always polite and helpful no matter how stressed customers are (It is very stressful buying/selling a house).
Martin Β· 27 October 2018
Agent replied
Thank you for your kind comments and I am really pleased that we got there in the end.
Kind regards,
Sue Furniss, Branch Manager
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5/5
GoogleLovely staff and very hard working. Always quick to help, Michael and Abby are real diamonds.
Gillie662 Β· 20 March 2024
Agent replied Β· 29 July 2023
Hi Gillie, thanks for the lovely feedback for our lettings team! Hope you are enjoying your new home!
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5/5
GoogleFantastic service! The team is really helpful and friendly. Michael from the Lettings team did a great job keeping us updated through the whole process. Highly recommended.
Lidia Β· 29 June 2023
Agent replied Β· 29 July 2023
Thank you for your feedback regarding the team and especially Michael!
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3/5
GoogleWish I could give a better review for the Chesterfield branch. Pretty good service given until we signed, and then we were not important anymore. Since this was the 1st time we've rented a house in the UK we had asked about how we go about getting the utilities into our name. We were told everything had been arranged. Confused, but accepting, since they were the experts, we moved in. I still had a niggling feeling that we did actually have to do something about the utilities, but we were told in no uncertain terms that Reeds Rains had done their job and we were not to contact them unless it was about the rent. I contacted the landlady instead, and what do you know?, utilities were our responsibility to set up. Somewhat pee'd off since this could've been done alot earlier. Not impressed....would not rent another property through them again. Unfortunately though, we have to deal with them to pay our rent π€¨
Jenni Β· 22 June 2020
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5/5
GoogleWe were the purchasers of a property being sold through Reeds Rains Chesterfield and we found them very helpful. They helped the transaction move very smoothly and were very willing to help with enquiries which saved loads of time. Completed today after only 8 weeks from having our offer accepted. Fantastic.
Emma Β· 15 March 2019
Agent replied
Hi Emma, I am really pleased that your sale went through really quickly and that Reeds Rains Chesterfield delivered you a very much deserved 5* service. Thank you.
Sue, Branch Manager
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3/5
GoogleWish I could give a better review for the Chesterfield branch. Pretty good service given until we signed, and then we were not important anymore. Since this was the 1st time we've rented a house in the UK we had asked about how we go about getting the utilities into our name. We were told everything had been arranged. Confused, but accepting, since they were the experts, we moved in. I still had a niggling feeling that we did actually have to do something about the utilities, but we were told in no uncertain terms that Reeds Rains had done their job and we were not to contact them unless it was about the rent. I contacted the landlady instead, and what do you know?, utilities were our responsibility to set up. Somewhat pee'd off since this could've been done alot earlier. Not impressed....would not rent another property through them again. Unfortunately though, we have to deal with them to pay our rent π€¨
Jenni Β· 29 February 2020
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5/5
GoogleI was the buyer of a probate property they were selling. It was a difficult process, beyond their control, but they dealt with things in a very professional manner and were supportive, helpful and responsive; especially the manager! Many thankyou'sPositiveResponsiveness, Quality, Professionalism
Kevin Β· 25 August 2021
Agent replied
Hi Kevin - Thank you for the feedback, I'm so glad we got there in the end! Enjoy your new home! All the best, Chloe :)
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3/5
GoogleWish I could give a better review for the Chesterfield branch. Pretty good service given until we signed, and then we were not important anymore. Since this was the 1st time we've rented a house in the UK we had asked about how we go about getting the utilities into our name. We were told everything had been arranged. Confused, but accepting, since they were the experts, we moved in. I still had a niggling feeling that we did actually have to do something about the utilities, but we were told in no uncertain terms that Reeds Rains had done their job and we were not to contact them unless it was about the rent. I contacted the landlady instead, and what do you know?, utilities were our responsibility to set up. Somewhat pee'd off since this could've been done alot earlier. Not impressed....would not rent another property through them again. Unfortunately though, we have to deal with them to pay our rent π€¨
Jennifer Β· 7 February 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.