Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleRang to arrange a viewing for a house, am still waiting very poor service and very poor communication skillsNegativeResponsiveness
Neil · 22 June 2021
Agent replied · 21 June 2024
Hi Neil, I'm sorry to hear that you had a poor experience with the team - if you would like to discuss further, please don't hesitate to contact branch on 01246 236991 - Kind Regards, Chloe Aram, Branch Manager
★★★★★ 5/5
GoogleGreat estate agents - efficient, professional, helpful and friendly. I would definitely recommend them.
Sue · 20 March 2022
Agent replied · 18 January 2024
Hi Sue - Thanks so much for your lovely feedback and the recommendation!
★★★★★ 5/5
GoogleGreat service from start to finish, Zach explained everything through and got me the right mortgage deal and I would highly recommend them.
Steven · 1 December 2019
Agent replied
Thank you for your wonderful feedback regarding your experience with Zach Mitchell. We are very happy that you are pleased with your mortgage deal and that you found the process easy and the service levels great.
★★★★★ 5/5
GoogleGreat estate agents - efficient, professional, helpful and friendly. I would definitely recommend them.
Deacon · 7 October 2021
Agent replied
Hi Sue - Thanks so much for your lovely feedback and the recommendation!
★★★★★ 1/5
GoogleLetting side terrible never follow up on leads never give you updates when said youd be contacted and fail to turn for booked viewings fees expensive terrible service hate having to rent and this type of service just adds to it. Renting just 1 sided coin not in the tenants interest esp with this firm
Forza · 30 July 2018
★★★★★ 5/5
GoogleHad the best customer service from Sue at reeds rains. Very friendly and very helpful thankyou so much for the great experience.
Ndama · 27 October 2018
Agent replied
I would personally like to thank you for your lovely review and making it a nice experience coming into our branch.
Kind regards,
Reeds Rains Chesterfield
★★★★★ 1/5
GoogleLetting side terrible never follow up on leads never give you updates when said youd be contacted and fail to turn for booked viewings fees expensive terrible service hate having to rent and this type of service just adds to it. Renting just 1 sided coin not in the tenants interest esp with this firm
Yama · 27 October 2017
★★★★★ 5/5
GoogleAbsolutely outstanding customer service. Chloe, Amelia and Amy and the rest of the team went above and beyond helping us with our move. Reeds Rains are by far the most professional estate agent. They always responded to our calls. Always …
Jane · 20 March 2022
★★★★★ 1/5
GoogleMaybe 30 days just to try and rent a property, then because they take so long they do a second credit check and cause issues. It takes 7 days just to hear a simple answer, how can you be a good agent when your promptness is way off the scale?!
Oxbys · 27 October 2019
★★★★★ 5/5
GoogleMason in particular went above and beyond to sort out our new rental property for us. Thank you
Emily · 27 October 2019
Agent replied
Thank you Emily, I'm really pleased that Mason was able to help you with your rental property.
Kind regards,
Sue Furniss, Branch Manager
★★★★★ 5/5
Google10 star in every respect. Professional lovely lovely people.PositiveProfessionalism
David · 22 June 2021
Agent replied · 21 June 2024
Thank you, David! It has been an absolute pleasure working with you! All the best for the future :)
★★★★★ 1/5
GoogleAbsolutely scammers!!! They are taking my whole deposit at the end of the tenancy for normal wear and tear after 2 years without any damage to the house. I also had to pay a £120 fee for the checking out. Taking them to court.
Robert · 30 March 2020
★★★★★ 1/5
GoogleWorst estate agent I've ever dealt with. Wasted our time and built up our hopes for nothing. Do not make out that you have accepted our offer, book us in with the mortgage advisor and then tell us the offer hasn't even been accepted. Completely ludicrous.
Ste · 24 May 2018
★★★★★ 1/5
GoogleWorst estate agent I've ever dealt with. Wasted our time and built up our hopes for nothing. Do not make out that you have accepted our offer, book us in with the mortgage advisor and then tell us the offer hasn't even been accepted. Completely ludicrous.
Ste · 19 January 2018
★★★★★ 5/5
GoogleZach provided a fantastic service, professional and friendly. A++++++
David · 1 December 2019
Agent replied
Hello David. Your feedback has been passed on to Zach Mitchell and he is extremely happy with your response.
★★★★★ 1/5
GoogleWould not recommend. Misleading at initial valuation what you were getting for your fees, poor customer service where they didn't inform us about cancelled viewings and accuse you of lying when you try and bring the customer service failures to their attention
Mark · 27 October 2016
★★★★★ 1/5
YellTerrible service
Would not recommend. Misleading at initial valuation what you were getting for your fees, poor customer service where they didn't inform us about cancelled viewings and accuse you of lying when you try and bring the customer service failures to their attention
MarkW-298 · 1 October 2016
★★★★★ 5/5
GoogleHaving recently used ReedsRains for both a sale and purchase I found all the staff to be very helpful and my particular thanks go to Sue Furniss for a swift stress free transaction, many thanks.
Chris · 27 October 2019
★★★★★ 5/5
GoogleAmazing sales team - always polite, friendly and prepared to go the extra mile!
Abby · 20 March 2023
★★★★★ 1/5
GoogleBad experience with reeds and rains..They are conducting viewings but not ready to give the application..Then y u people wasting money and tiime..
Nissi · 20 March 2022
★★★★★ 5/5
GoogleService was excellent from reeds rains chesterfield for purchase of our property.
Johnson · 20 March 2023
★★★★★ 5/5
GoogleUsed them for 4 years to rent out my property, always found me amazing tenants, they maintain my property along with conducting regular checks and this really works X
New · 16 March 2020
★★★★★ 5/5
GoogleHad an amazing experience with Reeds Rains when applying for a mortgage. They dealt with everything for me and I wasn’t even buying a house from them! Would 100% recommend!
Emma · 27 October 2018
★★★★★ 5/5
GoogleI am a landlord who switched my properties to Reeds Rains after problems with another agent. …
Jason · 20 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.