Trusted Agent profile · Chesterfield, Derbyshire

Reeds Rains, Chesterfield reviews

4.6

★★★★★ Excellent

237 reviews across 3 platforms

42 Glumangate, Chesterfield, Derbyshire, S40 1TX

Part of Reeds, see every office.

Reeds's office in Chesterfield, Derbyshire, at 42 Glumangate, is rated 4.6 out of 5 across 237 reviews on three platforms, including 231 Google reviews rated 4.6.

Google logo

4.6 / 5

231

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.

5/5

Google

Great experience with Reed rains team. I am very thankful for the support they have provided to me in my property search. Huge thanks to Keaton and Liam.

Albert · 20 March 2024

5/5

Google

I highly recommend Zach if you are looking for a mortgage. He knows his stuff. Great service, reliable and quick. What more do you need. The estate agents are also very helpful.

Luke · 27 October 2018

Agent replied

Thank you Luke, we are always happy to help and deliver a 5* service. Kind regards, Sue Furniss - Branch Manager

5/5

Google

My wife and I have been dealing with Sarah in the Chesterfield branch for a number of months now and I simply cannot fault her. Although we have not purchased a property through Reeds Rains and we were looking more in the south Sheffield area, she has listened to our exact requirements and always come back to us when shes said she would, even notifying us of properties in Sheffield before the Sheffield branch! There has never been a time we have called into the office when there hasn't been a smile on her face. Absolutely brilliant young lady and a credit to the company.

M · 27 October 2018

Agent replied

I am so pleased that you were happy with the service and thank you for your very kind words.

5/5

Google

I didn’t decide to do my mortgage with Zach, but his service care and support made me realise I really should have! When it’s up for renewal Zach at reeds rains will be the first person I call, I just wish I had seen him first before I sorted it out. He spoke to me about protecting myself and making sure my mortgage would be covered as well even when I had said I had sorted my mortgage elsewhere it felt like he went over and above. He really listened to what was important to me. My bank couldn't offer anything close to what he could do that’s why I went ahead with his recommendation to Aviva and I’m relieved I did. He made everything clear and easy to understand. I can’t recommend highly enough.

Lauren · 27 October 2018

Agent replied

Thank you for your feedback Lauren, I am so pleased that Zach was there to support you.

5/5

Google

Alistair was excellent at keeping us informed at every step of the process. The Chesterfield branch did a very efficient and professional job again.PositiveProfessionalism

Sandra · 22 June 2021

Agent replied · 21 June 2024

Hi Sandra, thank you for your lovely feedback regarding the team, particularly Alastair!

5/5

Google

Cannot fault Reeds Rains with our experience so far Alastair has been amazing, provided us with a super fast move in date which was very helpful for us, any issue at all that’s been raised has been sorted immediately and overall everyone we’ve spoken to has been very polite and professional.

Natasha · 20 March 2022

5/5

Google

Me and my partner was looking for a place to start off, we then came across reeds rains and thought this was the best way to go through it, we met Deanna and straight away we felt comfortable, she was so easy to get along with and explained everything we needed to know, on our route of getting our new home she made things super easy for us and did her best for us, she was amazing!!

Sophie · 27 October 2019

Agent replied

Hi Sophie, thank you so much for your positive feedback regarding Deanna Sumner. It is always wonderful to hear when a customer is happy with the service that we provide. I do hope that you are settled in to your new home.

5/5

Google

Great experience moving into our first home with help from Keaton, friendly and professional. Keep up the good work

Kyle · 20 March 2025

Agent replied · 20 March 2026

Dear Kyle, thanks so much for taking the time to leave us a review! Delighted to hear you had such a great experience with Keaton! Enjoy your first home!

5/5

Google

Awesome service from Reed Rains when buying our new home. A special mention to Jake who went above and beyond to make it such an enjoyable experience. Would highly recommend.

Bryn · 15 March 2018

Agent replied

Thank you so much for your kind words I am really pleased that we made it a good experience for you. Kind regards, Reeds Rains Chesterfield

5/5

Google

Chloe and the team at Reeds Rains were so helpful when valuing a property for probate. Chloe was friendly, professional and really efficient. Thank you.

Christie · 20 March 2024

5/5

Google

Fabulous service and arrangement for my rental from keeton and Liam I can’t recommend them enough!

Maddi · 4 April 2025

Agent replied · 20 March 2026

Thank you for your kind review, we are always delighted to hear positive feedback about our team in the branch. We wish you the best in your home. Reeds Rains Estate Agents Chesterfield

5/5

Google

Sold for us through probate Excellent service kep me updated right to completion Would definitely use again

Steve · 20 March 2025

Agent replied · 20 March 2026

Dear Steve and Johan, thank you so much for taking the time to leave us such a lovely review! I'm so glad we could help with your sale! Thanks again for choosing Reeds Rains Chesterfield

5/5

Google

Today is moving day for my little family. Kurtis and Lorraine have been amazing throughout the whole experience. Would highly recommended them as agents.

Karina · 27 October 2019

Agent replied

Hi Karina, Thanks for the great feedback - Lorraine and Kurtis take great pride in delivering great service and I'm pleased that you've had such a fantastic experience with them. On behalf of the team, please allow me to wish you every happiness in your new home. Chloe Aram, Branch Manager

5/5

Google

I don't even know how to put into words how amazing Chloe and the Team are at the Chesterfield branch. They went above and beyond to make the process as stress free as possible in an already stressful time. We honestly cannot thank them enough for everything they did for us and we highly, HIGHLY recommend. Thank you so so much everyonePositiveResponsiveness, Quality, Professionalism, Value

Keara · 22 June 2021

Agent replied · 21 June 2024

Hi Keara, Thank you so much for your amazing feedback - it really was a pleasure to work with you and your family and i'm so happy we could get you moved into your new home :)

5/5

Google

Purchased a property through these guys. Very helpful and friendly and incredibly accomodating especially during a very busy and disruptive time. Special mention and thanks to Amy and Chloe who were my main contacts.

Liz · 20 March 2023

5/5

Google

Alison Robinson was a very helpful and professional negotiator . The purchase was quick and as painless as is possible!

Cat · 31 December 2019

Agent replied

Hi Cat, Alison is over the moon with your review and is so happy that you found the whole process straightforward and painless. We pride ourselves on our customer journey and it is just wonderful when we get the feedback confirming this. Good Luck in your new home.

5/5

Google

Really great experience with Reeds Rains in Chesterfield, Sarah there is an absolute diamond with high quality, consistent, customer friendly updates. Chasing Solicitors et al without being asked and giving subsequent updates. Excellent Customer service, slightly more expensive than a web based agent but the service, contact and general approachability and ease to deal with worth paying that little bit extra for. Very proactive - Thanks for a smooth sale.

Tony · 27 October 2018

Agent replied

Thank you Tony, Sarah is excellent and I am glad that you felt that you had this excellent service from her. Kind regards, Sue Furniss, Branch Manager

1/5

Google

Hi I m just writing that review after wait all most 5 month one of my friend was in their property he left in middle of July that rented property than he keep calling for deposit back that said landlord not giving response than he raise dispute for deposit wit deposit protection that ask how u contact agent to ask deposit bt he called every time than landlord response she want to make claim £1200 and than he ask for pic what he break for proof bt she not giving any thing and property guys just only talk one thing we not getting response than she said I want final amount £500 now property guys pressure him to make deal and release deposit with out claim proof cz guys has last pic of house wen he left the property now my advise every one wen they let property very fast now he feeling very well under pressure cz they not helping in good way to make fare decision with damage proof they just talk one said not both way middle cz middle man always talk fare they are not good enough

Ashwani · 20 March 2023

5/5

Google

I called and Amelia answered all my questions and promptly arranged a viewing at my chosen property where Scott showed me around and answered all my questions and then supported us, with the help of his manager, Chloe, right through the application process. Thanks for your help guys.

Jono · 20 March 2023

Agent replied

Thank you Jono for the lovely review! We hope you love your new home and look forward to speaking to you again soon! 😊 - Reeds Rains. …

5/5

Google

I recently had a valuation from Amelia and Liam as I was not sure if to sell or rent my property. I am still undecided but what I do know is that when I am ready to put my home on the market I will be using the services of Reeds Rains Chesterfield. You really made the process sound simple and hassle free.

Mrs · 20 March 2024

5/5

Google

We bought our new apartment through Reed Rains Chesterfield and the service that we recieved was exemplary from Jake and also from Michael who worked tirelessly when we encountered a few problems with solicitors on contract exchange day. They both helped through numerous calls to the all the solicitors involved and helped in bringing a resolution to the problems. A BIG THANKS to both for their help.

David · 27 October 2018

Agent replied

Thank you for your review and I am so pleased that we got you moved in on the day as promised, I personally thank Michael as well for his hard work on the day of exchange and completion. Kind regards, Reeds Rains Chesterfield

1/5

Google

Hi I m just writing that review after wait all most 5 month one of my friend was in their property he left in middle of July that rented property than he keep calling for deposit back that said landlord not giving response than he raise dispute for deposit wit deposit protection that ask how u contact agent to ask deposit bt he called every time than landlord response she want to make claim £1200 and than he ask for pic what he break for proof bt she not giving any thing and property guys just only talk one thing we not getting response than she said I want final amount £500 now property guys pressure him to make deal and release deposit with out claim proof cz guys has last pic of house wen he left the property now my advise every one wen they let property very fast now he feeling very well under pressure cz they not helping in good way to make fare decision with damage proof they just talk one said not both way middle cz middle man always talk fare they are not good enough

Ashwani · 14 December 2022

1/5

Facebook

The tenant got behind by £1,950 and the agent did very little to chase the money from the tenant. After over a year of trying to resolve, the agent is asking me for £780 to leave the company. Even asking for £144 as a check out which I don’t need. Totally unsympathetic to a customer who has paid their fees for several years. Totally unsatisfied with their customer care and treatment. When I asked how to get my money back from the tenant they asked me to place £1,300 with a solicitor to chase it. This could take months and I could end up with £20 per month for years. THE BRANCH just pass you onto head office and you can never speak to anyone without waiting for half an hour in a phone que. If this is how the company have changed then I would not recommend them and warn owners!!

Lee · 22 November 2022

5/5

Google

5 star service. After having the first buyer pull out on the day of exchange I needed my house sold and complete within a 4week period!! After having Sarah Weston put in charge I could not fault her. Excellent work, always happy to help and always kept me up to date with what was happening etc. Would highly recommend her. Will definitely use again!! Thank you.

Simon · 27 October 2018

Agent replied

Thank you Simon, it's all about knowing our buyers and getting a quick result for you. Sarah is amazing. Thank you for taking the time to give her/us a five star review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Reeds Rains, Chesterfield

How many reviews does Reeds Rains, Chesterfield have?

Reeds's Chesterfield office has 237 reviews across three platforms: 231 on Google, 5 on Facebook, 1 on Yell.

What is Reeds Rains, Chesterfield's rating?

Reeds Rains, Chesterfield is rated 4.6 out of 5 across all 237 reviews, and 4.6 out of 5 on Google from 231 reviews.

Where is Reeds's Chesterfield office?

Reeds Rains, Chesterfield, 42 Glumangate, Chesterfield, Derbyshire, S40 1TX.

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