Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
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5/5
GoogleFor the past 4 years, I have had Redbrik Lettings fully manage my properties. They have been extremely efficient with all the aspects of letting and in their dealings with the tenants. Georgina Wood has been extremely efficient giving valuable advice and guidance. Although I have highlighted Georgina, I must congratulate the whole Team on their high professional standards.
Savvy Β· 24 September 2023
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5/5
GoogleWhilst relocating can be very stressful, the staff at Redbrik Chesterfield made it feel very easy, and did all that they could to make the process as easy as possible.
King Β· 29 June 2023
Agent replied Β· 28 June 2024
We're so glad you had a great experience with us, thanks Oliver!
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1/5
GoogleI wish I could give one star. I would never recommend Redbrik as a letting agency as they will try and take your deposit over damage that was already present on move in (even when you have proof!) and tell you blatant lies. As a tenant they were a nightmare to contact and will make you feel as if you are a second class citizen for renting. We were also charged a Β£600 fee to move out early as we had a change in situation and then proceeded very slowly to find a new tenant. Not only this, the letting agency who visited for viewings arrived late at the same time as the viewer so they didn't get any time to look round the house first, and I ended up having do their job for them and answer questions. They also proceeded to not turn up on one visit and not inform us they weren't coming so I wasted half my day waiting. Absolute joke of a company and shouldn't call themselves professionals. Money grabbing letting agency.
Bridie Β· 1 May 2023
Agent replied Β· 30 July 2023
Hi Bridie, we're sorry to read your review and would love to discuss further. Please feel free to give us a call on 0114 361 0140
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1/5
FacebookAbsolutely disgusting customer service!
Put and offer in on a commercial property through bothams. Fobbed off for 10 weeks to then receive an apologetic call from Andrew the director promising the following Monday I would get an answer. 7 weeks later after chasing him every week not one returned phone call! Utter waste of time!
Nathan Β· 31 October 2025
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5/5
GoogleThe Redbrik team were excellent start to finish. Very professional all round and each communication was personal and timely. We never had to chase responses or feedback, we were kept well informed throughout the process. Well done!π β¦
Levente Β· 22 May 2025
Agent replied Β· 22 May 2025
Thanks for the fantastic review Levente!
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5/5
GoogleGreat communication. Very friendly staff.
Any questions i needed to ask was answered.
Simon Β· 25 January 2026
Agent replied Β· 1 February 2026
Thanks for your review Simon!
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5/5
GoogleVery helpful, outstanding local knowledge and very attentive. Managed the process well and got the deal over the line. Highly recommended.
Karl Β· 11 November 2025
Agent replied Β· 11 July 2026
Thanks Karl, that's always nice to hear β€οΈ
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5/5
GoogleRedbrick Chesterfield have been outstanding from start to finish. Communication is the key, and they were amazing. A big shout out to Janet who was the person taking care of our business. Was awesome throughout. Would not hesitate to use again.
Richard Β· 18 March 2022
Agent replied Β· 24 May 2024
Thanks Richard, this is a great review. We're so glad to hear Janet looked after you.
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5/5
GoogleWhat an excellent team to work with. All extremely helpful and efficient. Emi was just amazing to deal with, keeping me updated at all times, going the extra mile to ensure the sale of my property went smoothly. I would recommend Redbrick to anyone. Thank you for your help.
J Β· 18 March 2024
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5/5
GoogleExcellent service. Jake kept me fully informed as to how things were going the whole way through
Helen Β· 15 March 2024
Agent replied Β· 31 December 2023
Thank you for the 5* review Helen
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5/5
GoogleBoth Alex and Georgina were brilliant throughout our process, any questions we had they were quick to answer or find out the answer out for us. For our first time as renters we have been so happy with them helping us find our perfect place together.
Jessy Β· 18 March 2021
Agent replied Β· 19 December 2024
Thank you for your lovely review Jessy! We hope you enjoy your new home!
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5/5
FacebookI can confidently say that Redbrick is the best Estate Agency that I have ever dealt with. From their friendly, professional and welcoming customer service, to their incredibly hard working staff, they are just a pleasure to deal with. I had the pleasure of being looked after by Loraine when we were buying our first home. She communicated with is regularly and really made sure we were kept in the know. Loraine and her team are extremely professional and have set the standard for all estate agents. Thank you so much for making buying our first home smooth, exciting and very special! I highly recommend to everyone.
Sarah Β· 16 September 2020
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5/5
GoogleI was a tenant with Redbrick for 2.5 years and always found the service offered very efficient and straightforward. Very easy to contact, any repairs queries dealt with swiftly and to a good standard. Team are friendly and welcoming, very approachable for any issues or information needed. Would definitely rent via Redbrik again in the future.
A Β· 22 August 2024
Agent replied Β· 22 August 2026
Hi Lee, we're so pleased to hear you had a great experience with Redbrik. Thank you for the kind review
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5/5
FacebookOur experience with Redbrik was first-class for both our sale and purchase. We had regular contact with them throughout, and the solicitor that they recommended too. A bonus with Redbrik was that they had a database of people wanting to be on the estate where we were moving from so we had a very busy few days of viewings! And we ended up with plenty of agreeable offers to choose from. We would not hesitate to recommend Rebrik.
Shaun Β· 8 February 2021
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5/5
GoogleWhilst relocating can be very stressful, the staff at Redbrik Chesterfield made it feel very easy, and did all that they could to make the process as easy as possible.
Oliver Β· 1 April 2023
Agent replied Β· 30 July 2023
We're so glad you had a great experience with us, thanks Oliver!
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5/5
GoogleWhilst relocating can be very stressful, the staff at Redbrik Chesterfield made it feel very easy, and did all that they could to make the process as easy as possible.
EP Β· 30 March 2023
Agent replied Β· 27 August 2023
We're so glad you had a great experience with us, thanks Oliver!
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5/5
GoogleRedbrik were professional from start to finish regarding the sale of my house. Special mention to Janet who kept me informed with regular updates and chasing solicitors for me. Would recommend Redbrik to anyone wanting to sell their property.
Susan Β· 18 March 2022
Agent replied Β· 26 May 2024
Thank you Susan, this is a lovely review
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5/5
GoogleWonderful experience with Redbrik, easy and thorough process. Ben Hall who was dealing with our purchase was amazing at giving updates and answering any question big or small. As first time buyers, he explained every step. Thank you!
Sophie Β· 9 April 2025
Agent replied Β· 11 April 2025
Thank you for your fantastic review, Sophie. Congratulations on buying your first home!
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2/5
GooglePoor/abrupt/factually incorrect (directly conflicting with Tennancy Agreement) information when requesting return of rental deposit. Escalated to Director who did resolve the situation promptly hence the score of 2 stars (which would have been 1 star if not resolved so promptly)
Mark Β· 15 March 2025
Agent replied Β· 23 April 2024
Hi Mark,
We apologise for the delay in your deposit return, but we want to assure you that the team have been working behind the scenes and following necessary procedures to release this to you.
If there is anything further you would like to discuss, please feel free to contact us on the below number.
0114 361 0140
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5/5
GoogleLiz at Redbrik has been amazing from start to finish. Always happy on the phone and nothing was never too much to ask. I would highly recommend Redbrik purely on the experience she has given me as a buyer. If her managers read this she deserves a pay rise.
Jordan Β· 7 November 2024
Agent replied Β· 1 November 2024
Thank you for the five star review, Jordan! Thank you for the praise towards Liz, we'll be sure to pass it on. Best of luck with your move!
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5/5
GoogleWe had a very positive experience buying a house through Redbrik. Good communication and always friendly in branch. Weβd be very happy to do business with them at any point again in the future.
Robert Β· 20 May 2025
Agent replied Β· 20 May 2025
Thank you for your 5* review Robert!
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5/5
GoogleBy far the best experience I have ever had with an estate agent from the start Ross the valuer showed a great interest in our house and we knew he and the team would look after us and all the way through the process Liz kept me bang up to date about what was happening.In this day and age of doing it yourself to save a few pounds then my advice is donβt I received a very good selling price and the process was not stressful at all thanks to Ross and Liz and all the Redbrik team. I would definitely use again or recommend to anyone so thankyou to all at Redbrik fantastic service top of the class.
GLEN Β· 24 September 2019
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1/5
GoogleMisold property failing to indicate that it was part exchanged and that the actual seller was the developer.
Made up a story about the current owner probably going to stop with family, and that the House could become imediatley vacant.
Placed an offer on this property through them which was declinned. Fair enough.
But never got back in contact with me to indicate that a 2nd party had placed an offer. Which was accepted!!
First ever experience of dealing with an alleged reputable Estate Agent?
That certainly ain't Science Duck !!
Sniper Β· 24 September 2019
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5/5
GoogleThe whole team helped us throughout the process and Abi was a star.
Blaine Β· 18 March 2024
Agent replied Β· 26 November 2023
Thank you for the 5* review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.