Trusted Agent profile · Chesterfield, Derbyshire

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Redbrik Chesterfield reviews

★★★★★ Excellent

513 reviews across 3 platforms

13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX

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Redbrik's office in Chesterfield, Derbyshire, at 13-15 Glumangate, is rated 4.6 out of 5 across 513 reviews on three platforms, including 457 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

457

Reviews on Google

This office

Facebook logo

4.5 / 5

55

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.

5/5

Google

Thank you Shani and Spencer, prompt communication.

Sara · 10 October 2025

Agent replied · 17 October 2025

Thanks so much for the 5 stars, Sara. We'll pass on your thanks to Shani and Spencer :)

5/5

Google

Great customer service from each and every person with whom we had dealings. Hollie was our first point of contact and Liz later assumed the lead role but no matter who we spoke to on the phone, the quality and efficiency of the customer service was always high.

Phil · 18 March 2024

Agent replied · 30 July 2023

Thank you for the 5* review Phil, we're so pleased to hear you received a great service!

5/5

Google

Laura Molloy is absolutely amazing, from start to finish she kept me updated with the whole process of buying our dream home. No query was too small or too big, she went above and beyond her job role to help us. She is such a delight and the process would of been so much more difficult without her. Would highly recommend using Redbrik for a personal but professional experience. Thank you so much Laura!

Isabelle · 24 September 2021

Agent replied

Thank you for the lovely review Isabelle, we're so glad Laura provided you with a great service

5/5

Google

Having visiting the Chesterfield branch I was so impressed with the politeness and the professionally friendly staff ! Even the staff who were not dealing with me greeted me! I would also like to thank Georgina who as gone above and beyond to help with matters ! A big thank you to all at REDBRIK

Joanne · 24 September 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave such a lovely review Joanne!

5/5

Google

We viewed two properties with Hoppers. Both times we were shown around the property by Sam Carlisle who we found to be exceptionally helpful with just the right balance of friendliness and professionalism. A real asset to the company.

Brian · 11 February 2026

Agent replied · 11 July 2026

Thank you Brian. Sam will be delighted ❤️

5/5

Google

Myself and Wendy would like say a big thank you to all the staff at Redbrik Chesterfield, that’s for been involved in the selling and purchasing of our house and our new bungalow, you have been extremely helpful through the process, we would have really struggled without your help. Mr & Mrs Bramall

Darren · 24 September 2025

Agent replied · 31 July 2025

Thanks for taking the time to leave us this lovely review. We'll pass your kind words onto the Chesterfield team :)

5/5

Google

I have just been through the process of finding a property to rent and found one through Redbrik. I can’t fault the service provided so far, as all employees are genuine and well experienced in their job role. I want to give a special mention to Georgina who has been amazing throughout the whole process... you’ve done such a good job looking after us, which has helped taken away some of the stress and pressure whilst moving! Thank you.

Mollie · 24 September 2019

Agent replied · 30 July 2023

Thanks so much for the lovely review, Mollie! We're glad Georgina has been able to make the process easier for you!

5/5

Google

Redbrick just makes your life so much easier when you are looking to rent or buy a property. Grace has been excellent while we have entered negotiations for a property that we absolutely adore and make the whole process really smooth! Thank you !!!!

Iulius · 18 March 2024

Agent replied · 26 November 2023

Thank you for such a great review!

5/5

Google

The lettings team here are by far the best we've experienced as landlords. We've used quite a few agents in the area over the past decade and the service we receive from the team (especially from Georgina who is always on top of everything!) is outstanding. They will deal with virtually everything for you and always have a solution to offer for anything that pops up. Their communication is clear, concise and spot on and their fees are still in line with competitors that provide a far lower level of service. The sooner we get our entire portfolio moved to them the happier we'll be!

Fitruss · 24 September 2024

Agent replied · 26 November 2023

Thank you for such a great review!

1/5

Google

We had really bad experience with Redbrik Chesterfield and their property manager Georgina. Although they initially agreed to an early tenancy termination, the landlord changed mind, resulting in an additional 2 months' rent and unexpected expenses. The checkout report was clean and I think that was the reason they didn't initially gave us the report. We had to ask them and had to visit the office to get the report. Despite meeting cleaning requirements and having a fair checkout report, the landlord, and the agency, demanded our full £900 deposit and an extra £100 for repairs. Lack of fairness in dealings prompted us to dispute with My Deposit. We submitted all the proofs and thankfully My Deposit gave most of our deposit back. This clearly proves how unfair Redbrik and the landlord treated us. Not only this but the agency required us to hire the professional cleaning team they recommended for their own financial gain. They doubted our own carpet cleaning efforts despite providing invoices and bank statements, causing significant mental and financial distress. The property manager refused to listen to our perspective and forced to hung up, assuming we were being rude.

Zaira · 24 September 2024

Agent replied · 15 February 2024

Hi Zaira, Thank you for taking the time to review. We would love the opportunity to discuss this further with you so we can explain the reasons behind each point raised. Should you wish to discuss this any further, please contact myself on 0114 361 0140. Kind regards, Abigail Wilks Head of Lettings

5/5

Google

From start to finish in selling our home Redbrik have made the process so easy. Emi was brilliant keeping us updated every step of the way on the progress and always communicating. She is a credit to Redbrik, thank you for everything!

Lindsay · 15 March 2024

Agent replied · 31 December 2023

Thank you for a lovely review, Lindsay. We're so pleased to hear you had such a positive experience with Redbrik

1/5

Google

They keep properties up on apps etc such as rightmove, then when you apply for a viewing they respond with 'its undergoing applications' - so take it down then? We've been let down so many times because of this

Paige · 3 January 2026

Agent replied · 8 January 2026

Hi Paige. All of our Lettings properties stay online until the day that the new tenant moves in, as this is when our software changes them to 'Let'. Occasionally, a tenant will also give back word before they move in, therefore keeping them online also allows us to add interested parties to a standby list. We don't do this to let anyone down and also offer to register searching applicants to our mailing list so we can advise of other suitable properties as they become available. Warm regards, Redbrik Lettings.

5/5

Google

After having three different Estate Agents to value my property, I decided to appoint Redbrik to handle the sale. This has turned out to be a great decision, as my property is now sold subject to contract within two weeks of the advert going live. Every aspect so far has been handled in a timely and efficient manner. Jake deserves a special mention for keeping me fully updated at all times, which has been very much appreciated. Highly recommended!

Mark · 24 September 2024

Agent replied · 26 November 2023

Thank you for the 5* review Mark, we're so pleased to hear you're happy with the service you received from the team.

5/5

Google

Georgina has been the one to support us since we got accepted to rent a property. She has been so lovely and friendly from the beginning, we have had a few manintence issues that have never been a problem and she’s always been so quick to sort and organise a fix for us. Georgina is easy to approach and nothing is ever too much, she is brilliant :-)

Jayde · 24 September 2021

Agent replied · 26 May 2024

Thank you so much for your lovely review of Georgina and we are glad you are happy in your new home.

5/5

Google

Janet is a great asset for this business she was brilliant when I wanted to sell a house. She was proactive and really professional. redbrick would be nothing special without her. If I need to sell again I would definitely use Redbrick again BUT only if Janet was still there and dealt with the sale. Redbrick please note what a great asset she is to you!

Tony · 24 September 2021

Agent replied · 6 June 2024

Thank you for your kind review, Tony! We're so pleased Janet was of such a help to you.

5/5

Google

Excellent friendly services. EMI Davies was with me every step of the way and always available to answer questions and provided quick and helpful responses. This and her friendly manner made the whole process so much less stressful. Thanks

Costel · 15 March 2024

Agent replied · 31 December 2023

Thank you for such a great review!

5/5

Google

Right from the start Redbrik made the sale of our property go seamlessly. They dealt with everything for us so swiftly and it felt like a very personal service. From Valuation and photographs right through to sales, every team member was professional and could not have done more for us. A special thanks to Liz for all her help in the later stages. Emma Sainty

Emma · 24 September 2021

Agent replied · 10 June 2024

Thank you for the lovely review Emma.

5/5

Google

I have recently used Redbrik to rent out a property. The whole process was made easier by the Redbrik team who were very professional and provided excellent communication- with a special thank you to Georgina, Charlie and Alex.

Elaine · 15 March 2024

Agent replied · 15 February 2024

Thank you for the 5* review Elaine!

5/5

Google

Me and my partner have had a really positive experience with Redbrik, we are first time buyers and they have helped us with everything. Carmel suggested a mortgage advisor who has been fantastic and Jake helped to ensure our offer was accepted and provided us with 3 different solicitors to choose from. Jake also checked in with us and kept us informed of what was going off, so thank you so much! Would definitely recommend!

Jade · 24 September 2024

Agent replied · 15 February 2024

Thank you Jade!

5/5

Google

I've used Redbrik a couple of times, for both buying and selling a property. They are very professional, understanding of your needs and very helpful. Making any stress alot easier to deal with. Janet was great, with regular updates about where the sale was at, once sold she chased solicitors and the buyers making things go smoothly. I would use again if need be.

Julie · 24 September 2021

Agent replied · 1 June 2024

Thanks for your kind review Julie.

5/5

Google

Thank you for your patience and perseverance throughout a very difficult sale. You never gave up on us. Fantastic service from start to finish from all at the Chesterfield office especially Hannah and Emi. Neil & Netta

Neil · 15 March 2024

Agent replied · 26 November 2023

Thank you for such a lovely review.

5/5

Google

The team at Redbrik are absolutely brilliant. As well as being fantastically efficient they are excellent communicators both with the client and with each other, so whoever you talk to in the team they are all up to date with what is happening with your case. The whole process went like clockwork. But what makes them really special is that they are all utterly delightful people, helpful, polite, friendly and empathetic. Thank you!

Anne · 24 September 2024

Agent replied · 31 December 2023

This is such a kind review, Anne, thank you for taking your time to write this for us. We are so pleased to hear you had such a positive experience with Redbrik

5/5

Google

We've just sold our property and they have been brilliant just waiting on solicitors. But a huge thank you to gary a Morgage advisor who works with redbrick for getting me my Morgage in principle for my next home being under the cis scheme I cant recommend him enough to anyone!

Brad · 15 June 2025

Agent replied · 16 June 2025

Thanks so much for the 5* review Brad!

5/5

Facebook

This review is long overdue. We made an offer on a rather challenging property back in 2020/2021. It took a long time, was stressful and emotional due to various complications but Redbrik especially Natalie were there through the process with regular updates and at times intervention with the council who had no sense of urgency and the fact that I ended up with my forever home is purely down to them and the help and support they gave. Thank you

Carly · 10 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Redbrik Chesterfield

How many reviews does Redbrik Chesterfield have?

Redbrik's Chesterfield office has 513 reviews across three platforms: 457 on Google, 55 on Facebook (across the whole business), 1 on Yell.

What is Redbrik Chesterfield's rating?

Redbrik Chesterfield is rated 4.6 out of 5 across all 513 reviews, and 4.6 out of 5 on Google from 457 reviews.

Has Redbrik won any awards?

Yes. In The Trusted Agent 2026 awards: Redbrik, Chesterfield won Gold.

Where is Redbrik's Chesterfield office?

Redbrik Chesterfield, 13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX.

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