Redbrik New Homes reviews in Chesterfield

★★★★★ 5/5

Google

Thanks to Loraine Kitchen and her team for the excellent service they provided in respect of a recent sale. The experience with Redbrick was a positive one from start to finish, communication was excellent and Loraine was particularly superb in every respect. Would have no hesitation in recommending Redbrick to others. Thank you!!PositiveResponsiveness, Quality, Professionalism, Value

Gil · 27 August 2020

★★★★★ 1/5

Trustpilot

Avoid avoid avoid this agent for…

Avoid avoid avoid this agent for tenancy agreement both tenants and landlords, beware!!!. A constructive loot for tenants and landlords. A very honest review to all the potential tenants and landlords out there, the sheffield team are loots who professional loot your deposit money by false invoices. Unnecessary additional charges when vacating. The landlords are charged for re-advertisement of property while tenant also pays towards it, so Redbrik takes the benefit of the money from both parties. In the name Maintainance, landlords are ripped off with money charged at premium cost to them for any maintenance request from tenant.Reports they created for after tenancy inspections are done within their capacity favouring their profits and drawing maximum share of the deposits that are held. I was charged around 600£ as clean of house while I had professionally arranged cleaning with tenancy clean service providers paying over 200£. My deposit which was held about 880£ I am only receiving 280£!! Complete ripp off this agent is. Reports created are not legitimate. No scale for 'fair wear and tear' and looked behind radiotors and inside pipes for dirt and provided in report. Making a bogus report.I wish I could have uploaded video taken just minutes before handing over keys. Would have been a solid proof to what I have written here as review.I am aware that they charge the owner and the tenants and make their money on both sides for maintenance and others without both parties involving together. So playing the middle man game! I am aware of re-advertisement charge for both parties and charges such as repairs were charged hefty for home owner. Ripped off me 450£ worth for breaking tenancy agreement while and forced me to stay another month additional so they can end the contract. Then after that a ripp off of my deposit held!Absolute not Service quality. Only money making company. Please avoid this! As per deposit held scheme, during dispute, the deposit hold service provider requests to arrange negotiation with agent. Agent refused to take part in any negotiation and asks to take despute method. Clearly them taking the advantage of the system that despute services take months to resolve. This agent has no concern or regard to tenants, nor is landlords.I wish there was any more platform where I can shout out loud that these agents are ripp offs.

Safwan · 29 August 2023

★★★★★ 1/5

Google

I wish I could give one star. I would never recommend Redbrik as a letting agency as they will try and take your deposit over damage that was already present on move in (even when you have proof!) and tell you blatant lies. As a tenant they were a nightmare to contact and will make you feel as if you are a second class citizen for renting. We were also charged a £600 fee to move out early as we had a change in situation and then proceeded very slowly to find a new tenant. Not only this, the letting agency who visited for viewings arrived late at the same time as the viewer so they didn't get any time to look round the house first, and I ended up having do their job for them and answer questions. They also proceeded to not turn up on one visit and not inform us they weren't coming so I wasted half my day waiting. Absolute joke of a company and shouldn't call themselves professionals. Money grabbing letting agency.

Bridie · 27 August 2023

★★★★★ 5/5

Google

We found Redbrik to be excellent in dealing with the sale of our property from the initial contact with Jaqueline the final negotiations on price with I believe was Jess who was in contact with us and purchasers well after hours, then Louise who kept us informed after the sale was agreed. Plus all the others who made appointments etc. The fact we completed the sale details etc before marketing the property meant things went as smoothly as any sale can. We will use them again

Joan · 27 August 2023

★★★★★ 5/5

Google

Redbrik Chesterfield have been a wonderful estate agent for us. They managed our rental property for 3 years and were a pleasure to work with throughout. From our first interaction with them to rent the house, right through to us leaving the property this year, they have been lovely :) Our manager, Georgina, is very friendly, kind and helpful and it's actually good to see her every 6 months for our property inspection haha! Redbrik are prompt to respond to any maintenance issues, and are easy to get in contact with. As a rental agent, I highly recommend them :)

Gemma · 27 August 2023

★★★★★ 5/5

Google

Both Alex and Georgina were brilliant throughout our process, any questions we had they were quick to answer or find out the answer out for us. For our first time as renters we have been so happy with them helping us find our perfect place together.PositiveResponsiveness, Quality, Professionalism

Jessy · 29 December 2021

★★★★★ 5/5

Trustpilot

Excellent Service for both Rental and Sale

Redbrik dealt with the tenancy and subsequent sale of our previously rented property. We were highly satisfied with both the rental and sales processes. The sale was dealt with as a package including conveyancing by Taylor Emmet. The whole process was stress free and only took two months. After hearing horror stories of house sales taking ages to complete, we are extremely pleased with the service we received.

Mrs · 15 May 2024

★★★★★ 5/5

Google

Both Alex and Georgina were brilliant throughout our process, any questions we had they were quick to answer or find out the answer out for us. For our first time as renters we have been so happy with them helping us find our perfect place together.PositiveResponsiveness, Quality, Professionalism

Jazz · 27 August 2021

★★★★★ 5/5

Google

We have been delighted with every aspect of Redbrik's service and help so far. It's been 26 years since we last purchased a house and Redbrik have really supported us with both buying and selling. Every member of the team that we have spoken to has been friendly, courteous and professional (and a special mention for Grace who has been brilliant).

Alasdair · 12 August 2024

★★★★★ 5/5

Google

Great communication. Very friendly staff. Any questions i needed to ask was answered.

Simon · 16 February 2026

★★★★★ 5/5

Trustpilot

Very welcoming from start to finish and…

Very welcoming from start to finish and made it feel really easy. 🥳

Joseph · 13 February 2026

★★★★★ 5/5

Trustpilot

Efficient service

I've received fast, efficient and reliable sevice from Redbrick and Olivia Montabaranom Asset Manager.

Junnior · 3 February 2026

★★★★★ 5/5

Google

The team at Redbrik are absolutely brilliant. As well as being fantastically efficient they are excellent communicators both with the client and with each other, so whoever you talk to in the team they are all up to date with what is happening with your case. The whole process went like clockwork. But what makes them really special is that they are all utterly delightful people, helpful, polite, friendly and empathetic. Thank you!

Anne · 30 November 2023

★★★★★ 5/5

Trustpilot

Redbrick have been supportive…

Redbrick have been supportive throughout, keeping me informed as well as giving good advice. Thank you.

Sue · 16 January 2026

★★★★★ 5/5

Google

For the past 4 years, I have had Redbrik Lettings fully manage my properties. They have been extremely efficient with all the aspects of letting and in their dealings with the tenants. Georgina Wood has been extremely efficient giving valuable advice and guidance. Although I have highlighted Georgina, I must congratulate the whole Team on their high professional standards.

Savvy · 1 October 2023

★★★★★ 4/5

Google

The professional service and advice provided by Tracey was excellent and if it wasn't for her help and support we would have seriously struggled to complete the process after a very difficult set back. We have really appreciated all her hard work and efforts throughout. Outstanding member of staff. It would have been 5 stars based on Tracey alone.

Sylvana · 27 August 2023

★★★★★ 5/5

Google

We sold and bought via Redbrik, Janet and June were great to deal with, we didn't make it easy for them but they remained professional and worked with us to ensure we got our dream home! Thanks guys, we really appreciated your patience!PositiveResponsiveness, Quality, Professionalism

Dean · 27 August 2021

★★★★★ 5/5

Trustpilot

Katie has kept us up-to-date throughout…

Katie has kept us up-to-date throughout the whole sale process and has gone above and beyond to help

Michelle · 12 December 2025

★★★★★ 5/5

Trustpilot

Excellent customer service!

We recently sold our home with Redbrik and bought a property being marketed by them. From start to finish they were excellent! The team were professional and caring throughout the whole process. A special thank you to Louise and David who were superb at offering their expertise and support throughout both our sale and purchase. Redbrik are the sort of estate agents who really care about their customers and really go that extra mile to ensure everything runs smoothly. We wouldn’t want to use anyone else in the future!

EmmaLouise · 7 January 2021

★★★★★ 5/5

Trustpilot

Kept it regular contact

Kept it regular contact. Gave good advice . House now sold subject to contract

Gaynor · 12 January 2026

★★★★★ 5/5

Google

We are very pleased with the service provided by Redbrik .From the valuation we chose to go with them and have received excellent communication from Jake, who has kept us regularly informed about viewings and offers. He offered advice when we asked which we found most useful. We would definitely recommend Redbrik based on our experience of using them to sell our house.

Tricia · 28 April 2024

★★★★★ 5/5

Facebook

Our experience with Redbrik was first-class for both our sale and purchase. We had regular contact with them throughout, and the solicitor that they recommended too. A bonus with Redbrik was that they had a database of people wanting to be on the estate where we were moving from so we had a very busy few days of viewings! And we ended up with plenty of agreeable offers to choose from. We would not hesitate to recommend Rebrik.

Shaun · 8 February 2021

★★★★★ 5/5

Google

Redbrick Chesterfield have been outstanding from start to finish. Communication is the key, and they were amazing. A big shout out to Janet who was the person taking care of our business. Was awesome throughout. Would not hesitate to use again.PositiveResponsiveness

Richard · 9 December 2021

★★★★★ 5/5

Google

Liz at Redbrik has been amazing from start to finish. Always happy on the phone and nothing was never too much to ask. I would highly recommend Redbrik purely on the experience she has given me as a buyer. If her managers read this she deserves a pay rise.

Jordan · 1 November 2024