Redbrik New Homes Chesterfield reviews

★★★★★ 5/5

Trustpilot

Great communication from Ellice and…

Great communication from Ellice and Lisa, who always kept us updated regarding the sale. Would definitely recommend them.

Denise · 12 May 2026

★★★★★ 5/5

Google

I have been very impressed with the professionalism, dedication and efficiency with which Ben Hall has shown in the sale of my house. He provides regular updates, is proactive, customer centred and recommends timely interventions to respond to the current market. The lines of communication between his team and I is exemplary. The whole team respond immediately to requests, they are friendly and absolutely reliable. I highly recommend Redbrik.

Christina · 1 December 2024

★★★★★ 5/5

Trustpilot

beth and andrew has been really helpful…

beth and andrew has been really helpful in the sales process.

Sunny · 23 June 2026

★★★★★ 5/5

Google

Excellent friendly services. EMI Davies was with me every step of the way and always available to answer questions and provided quick and helpful responses. This and her friendly manner made the whole process so much less stressful. Thanks

Costel · 30 December 2023

★★★★★ 5/5

Google

We've just sold our property and they have been brilliant just waiting on solicitors. But a huge thank you to gary a Morgage advisor who works with redbrick for getting me my Morgage in principle for my next home being under the cis scheme I cant recommend him enough to anyone!

Brad · 25 June 2025

★★★★★ 5/5

Google

I have recently used Redbrik to rent out a property. The whole process was made easier by the Redbrik team who were very professional and provided excellent communication- with a special thank you to Georgina, Charlie and Alex.

Elaine · 30 December 2023

★★★★★ 5/5

Trustpilot

Brilliant Service

We’ve recently sold our home through the Chesterfield branch. Reading the negative reviews, I wanted to write about our experience because I guess the bad reviews are from people using Redbrik for lettings.If you want a professional Estate Agent to sell your home then we cannot praise Redbrik enough for the service we’ve experienced from start to finish. From us putting our house up for sale and throughout the process we’ve had expert advice. This includes Hannah who came out to value our property, our negotiator Clayton who worked so hard making sure we could close a sale and to Lucie who is helping us through the final stages to completion. At every step there is someone at the end of the phone to talk to. Thank you Redbrik for helping us start a new chapter in our lives.

Jayne · 1 May 2024

★★★★★ 1/5

Trustpilot

Shocking customer experience

I have never written a Trustpilot review before but I am so appalled with the service received, I want to share my experience which is similar to other Trustpilot reviews about Redbrik written on 29 August 2023 and 12 December 2023. I moved out of a property that I had been renting in June 2023. The Property Manager emailed me confirming if there were any deductions, he would let me know within ten working days. When I didn't hear anything, I rightly assumed there were no issues. Then, in September 2023, I received an email from My Deposit (a tenancy deposit scheme) confirming that Redbrik had requested to keep all the deposit of £1,396.00. When I read the things that were being claimed for, I was beyond shocked and disappointed and didn't understand why Redbrik hadn't communicated with me or shared the Check Out Report. I initially contacted Redbrik to understand more and they wouldn't share any of the invoices with me for the things claimed for and they stated that I would need to make a dispute via My Deposit scheme. I'm happy to confirm that I have now received the majority of my deposit back following My Deposit's independent adjudication after a very upsetting and stressful time. I write this review to raise awareness and ensure that Redbrik don't fraudulently try to keep your deposit or other monies. Please take your own photos and videos before vacating a property as evidence and make use of the My Deposit dispute service if needed which is an impartial service not linked to Redbrik.I would strongly advise against using the services of Redbrik. The Property Manager who I had to deal with (who I wont embarrass by naming), even states that his strength is 'Drinking' on his Redbrik profile on their webpage. It's clearly not his passion for customers or his professionalism and this extends to the company as a whole from my personal experience. Edit on 23/04/2024 - Redbrik showing themselves to be the snakes they are with a standard response saying they have no record of my tenancy. That's very odd because my name is the same, the tenancy was Ashley Lane from Jan to June 2023 with Jake McLean and I've just had a complaint upheld against you. It's so frustrating I cant upload the Adjudication outcome or I would have shared it. As usual, Redbrik take no responsibility. Please don't trust this company!!

Michelle · 22 April 2024

★★★★★ 5/5

Trustpilot

Highly recommend

We bought from Redbrik in 2021 and then sold with them recently and had great experiences both times. Ross came out to value the property and was really informative and not at all pushy. They had the property on the market very quickly and it sold for asking price after the first viewing. We were in a short chain and kept up to date regularly and completed earlier than we expected to. Would definitely recommend!

Georgina · 18 July 2024

★★★★★ 5/5

Facebook

This review is long overdue. We made an offer on a rather challenging property back in 2020/2021. It took a long time, was stressful and emotional due to various complications but Redbrik especially Natalie were there through the process with regular updates and at times intervention with the council who had no sense of urgency and the fact that I ended up with my forever home is purely down to them and the help and support they gave. Thank you

Carly · 10 March 2023

★★★★★ 5/5

Trustpilot

Excellent Service and Support from Redbrik

We had a great experience working with Lisa Knowles at Redbrik while buying our property in Chesterfield.

Shane · 20 April 2026

★★★★★ 5/5

Trustpilot

Redbrik: Exceptional

We’ve had such an exceptional experience with Redbrik from start to finish and I honestly can’t recommend them highly enough.

Jane · 27 March 2026

★★★★★ 5/5

Google

Georgina has been amazing. She is on top of her work and very timely with her response. We are well pleased with how things have progressed with our tenants as handled by Redbrik.

Dr · 28 February 2024

★★★★★ 5/5

Google

Thank you for your patience and perseverance throughout a very difficult sale. You never gave up on us. Fantastic service from start to finish from all at the Chesterfield office especially Hannah and Emi. Neil & Netta

Neil · 30 November 2023

★★★★★ 5/5

Trustpilot

Maya and Olivia

Throughout our experience, we had maya and Olivia to help us through the process.

Bethany · 25 April 2026

★★★★★ 1/5

Google

We had really bad experience with Redbrik Chesterfield and their property manager Georgina. Although they initially agreed to an early tenancy termination, the landlord changed mind, resulting in an additional 2 months' rent and unexpected expenses. The checkout report was clean and I think that was the reason they didn't initially gave us the report. We had to ask them and had to visit the office to get the report. Despite meeting cleaning requirements and having a fair checkout report, the landlord, and the agency, demanded our full £900 deposit and an extra £100 for repairs. Lack of fairness in dealings prompted us to dispute with My Deposit. We submitted all the proofs and thankfully My Deposit gave most of our deposit back. This clearly proves how unfair Redbrik and the landlord treated us. Not only this but the agency required us to hire the professional cleaning team they recommended for their own financial gain. They doubted our own carpet cleaning efforts despite providing invoices and bank statements, causing significant mental and financial distress. The property manager refused to listen to our perspective and forced to hung up, assuming we were being rude.

Zaira · 29 January 2024

★★★★★ 5/5

Trustpilot

Brilliant!

Abi and Jen have been wonderful. Excellent communication. Honest feedback and have been really friendly and supportive. Thank you!!!

Emma · 11 March 2026

★★★★★ 5/5

Google

Wow, property only been on market for 9 days and sold. It's been a pleasure working with the whole team, particularly Jacqueline and Clayton, a credit to Redbrik Chesterfield.

Carl.warner · 29 March 2024

★★★★★ 5/5

Google

I would recommend Redbrik Estates Agents every time. Nothing too much trouble for them...so helpful and friendly.

Susan · 26 March 2026

★★★★★ 4/5

Trustpilot

Honest Redbrik Review

Compared to other estate agents the pricing seems expensive, however, the advertising and quality of photos were far better than other companies, once we were assigned Emi Davies (Chesterfield Branch )as our sales Manager she was outstanding, communication was great and she was honest about the progress of the chain, we felt she worked very hard on our behalf, other companies in the chain were, i can only describe as useless and without Emi Davies tireless efforts and constant enquiries to move forwards i feel the chain would have fallen down, Redbrik were the only company in the chain that understood communications, timeframes, and that there is a home involved and not just a contract. Redbrik acted as agents for both our Sale and Purchase of our new home.

Martin · 18 January 2024

★★★★★ 5/5

Google

Very pleased with all the people I dealt with working for Redbrick Estate Agents in Chesterfield. My special thanks to Liz and Ross who were my main contacts. Would recommend Redbrick Estate agents to my friends and acquaintances.

Narinder · 27 August 2023

★★★★★ 5/5

Trustpilot

Highly recommend

I needed to go through the process of selling my late father's bungalow in Chesterfield. I don't live local, so was unsure who to use. Redbrik was recommended to me. I am so pleased I used them. They were brilliant from start to finish. I didn't want to do the viewings due to the circumstances and the distance I would have needed to travel. They sorted everything out for me. Kept me informed by emails and phone calls. I trusted everything they did and told me. The main person I used was Holly, but it wasn't a problem if she wasn't available, as everyone I dealt with were helpful and were always there to answer any questions I had. They were all also very compassionate and caring due to the reason for the bungalow being sold.The sale was completed in 9 months, which I think is very good.I would definitely recommend Redbrik. I can't thank them enough for making a very difficult time, so much easier.

Lisa · 20 December 2023

★★★★★ 5/5

Google

I would like to thank Redbrik especially Rory and Georgina for helping us rent our property. The staff have been extremely helpful and friendly. I would highly recommend you to other people. Thank you very much.

Michelle · 27 August 2023

★★★★★ 5/5

Google

The lettings team here are by far the best we've experienced as landlords. We've used quite a few agents in the area over the past decade and the service we receive from the team (especially from Georgina who is always on top of everything!) is outstanding. They will deal with virtually everything for you and always have a solution to offer for anything that pops up. Their communication is clear, concise and spot on and their fees are still in line with competitors that provide a far lower level of service. The sooner we get our entire portfolio moved to them the happier we'll be!

Fitruss · 30 November 2023