Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFor the past 4 years, I have had Redbrik Lettings fully manage my properties. They have been extremely efficient with all the aspects of letting and in their dealings with the tenants. Georgina Wood has been extremely efficient giving valuable advice and guidance. Although I have highlighted Georgina, I must congratulate the whole Team on their high professional standards.
Savvy · 1 October 2023
★★★★★ 5/5
TrustpilotKatie has kept us up-to-date throughout…
Katie has kept us up-to-date throughout the whole sale process and has gone above and beyond to help
Michelle · 12 December 2025
Agent replied · 24 December 2025
Thanks for your 5* review, Michelle :)
★★★★★ 4/5
GoogleThe professional service and advice provided by Tracey was excellent and if it wasn't for her help and support we would have seriously struggled to complete the process after a very difficult set back. We have really appreciated all her hard work and efforts throughout. Outstanding member of staff.
It would have been 5 stars based on Tracey alone.
Sylvana · 27 August 2023
★★★★★ 5/5
GoogleWe sold and bought via Redbrik, Janet and June were great to deal with, we didn't make it easy for them but they remained professional and worked with us to ensure we got our dream home! Thanks guys, we really appreciated your patience!PositiveResponsiveness, Quality, Professionalism
Dean · 27 August 2021
Agent replied · 26 August 2024
Thank you for the great review Dean, that's what we're here for!
★★★★★ 5/5
TrustpilotExcellent customer service!
We recently sold our home with Redbrik and bought a property being marketed by them. From start to finish they were excellent! The team were professional and caring throughout the whole process. A special thank you to Louise and David who were superb at offering their expertise and support throughout both our sale and purchase. Redbrik are the sort of estate agents who really care about their customers and really go that extra mile to ensure everything runs smoothly. We wouldn’t want to use anyone else in the future!
EmmaLouise · 7 January 2021
★★★★★ 5/5
TrustpilotKept it regular contact
Kept it regular contact. Gave good advice . House now sold subject to contract
Gaynor · 12 January 2026
Agent replied · 31 May 2026
Thank you for your review, Gaynor :)
★★★★★ 5/5
GoogleWe are very pleased with the service provided by Redbrik .From the valuation we chose to go with them and have received excellent communication from Jake, who has kept us regularly informed about viewings and offers. He offered advice when we asked which we found most useful.
We would definitely recommend Redbrik based on our experience of using them to sell our house.
Tricia · 28 April 2024
Agent replied · 26 August 2024
Thank you so much for the 5* review!
★★★★★ 5/5
FacebookOur experience with Redbrik was first-class for both our sale and purchase. We had regular contact with them throughout, and the solicitor that they recommended too. A bonus with Redbrik was that they had a database of people wanting to be on the estate where we were moving from so we had a very busy few days of viewings! And we ended up with plenty of agreeable offers to choose from. We would not hesitate to recommend Rebrik.
Shaun · 8 February 2021
★★★★★ 5/5
GoogleRedbrick Chesterfield have been outstanding from start to finish. Communication is the key, and they were amazing. A big shout out to Janet who was the person taking care of our business. Was awesome throughout. Would not hesitate to use again.PositiveResponsiveness
Richard · 9 December 2021
Agent replied · 8 December 2024
Thanks Richard, this is a great review. We're so glad to hear Janet looked after you.
★★★★★ 5/5
GoogleLiz at Redbrik has been amazing from start to finish. Always happy on the phone and nothing was never too much to ask. I would highly recommend Redbrik purely on the experience she has given me as a buyer. If her managers read this she deserves a pay rise.
Jordan · 1 November 2024
Agent replied · 8 November 2024
Thank you for the five star review, Jordan! Thank you for the praise towards Liz, we'll be sure to pass it on. Best of luck with your move!
★★★★★ 5/5
GoogleRedbrik were professional from start to finish regarding the sale of my house. Special mention to Janet who kept me informed with regular updates and chasing solicitors for me. Would recommend Redbrik to anyone wanting to sell their property.PositiveResponsiveness, Quality, Professionalism
Susan · 27 August 2021
Agent replied · 26 August 2024
Thank you Susan, this is a lovely review
★★★★★ 5/5
GoogleBy far the best experience I have ever had with an estate agent from the start Ross the valuer showed a great interest in our house and we knew he and the team would look after us and all the way through the process Liz kept me bang up to date about what was happening.In this day and age of doing it yourself to save a few pounds then my advice is don’t I received a very good selling price and the process was not stressful at all thanks to Ross and Liz and all the Redbrik team. I would definitely use again or recommend to anyone so thankyou to all at Redbrik fantastic service top of the class.
GLEN · 28 August 2019
★★★★★ 5/5
TrustpilotGreat experience with Jessica Athorn of Redbrik
May I use this opportunity to thank Jessica Athorn of Rebrik for her professionalism, expertise, courtesy and communication skills. We have just sold our house through Redbrik. Jessica was superb and fantastic from start to finish. We couldn't have asked for better person to handle things for us. Jessica made the whole process relatively easy and stress free. She got back to us regularly with updates and always replied instantly to our queries. We will definitely use Redbrik again in the future and hopefully Jessica will still be available to handle business for us. Many thanks, Jessica Athorn
John · 22 August 2019
★★★★★ 5/5
GoogleExcellent service. Jake kept me fully informed as to how things were going the whole way through
Helen · 30 December 2023
Agent replied · 26 August 2024
Thank you for the 5* review Helen
★★★★★ 1/5
TrustpilotHouse buyers beware - don’t buy through Redbrik
I had a terrible experience with Redbrik after paying a £595 SecureMove reservation fee. No planning permissions on a property with significant alterations which a survey revealed major structural issues with the property, leading us to attempt a renegotiation. The vendor refused to engage and withdrew from the sale, but Redbrik still refused to refund our fee, despite the terms stating it should be refunded if the seller pulls out.Redbrik’s communication was inconsistent, with key information given only over the phone and no formal confirmation in writing about the vendor’s withdrawal. It feels like they’re profiting from multiple buyers paying for the same searches. I’ve escalated my complaint to The Property Ombudsman. Avoid Redbrik if you want fair treatment.
Sarah · 21 October 2024
★★★★★ 1/5
GoogleWe unfortunately didn't have a great experience of Redbrik as buyers. The most telling example was when we had an offer in on a property. The Agent rang me around 9am to let me know someone else had offered on it and would we increase our offer. As my husband was at work I said I would need to discuss with him and get back to her if that was ok. She said of course and that she would be there until 5pm for us to get back to her. At 3pm, on checking Zoopla, the property showed up as sold. When my husband rang to enquire what had happened as we had been given time to respond until the end of the day, he was told that someone would get back to him... and they never did.
Prior to this we had been involved in a Best and Finals on a Redbrik property which wasn't handled nicely at all. It came across that with the crazy housing market during the pandemic, Redbrik didn't feel the need to make any effort with buyers - they were probably great if you were selling though! It got to the point where we tried our best to avoid properties being sold by them, and thankfully the house we eventually purchased was with a different agent. Sorry for the poor review but really not a great experience for us.NegativeProfessionalism
Holly · 27 August 2022
Agent replied · 26 August 2024
Hi Holly, thank you for taking the time to review the experience you had this year. I am the Chesterfield Area Manager for Redbrik and have tried to get in touch with you to discuss the feedback further so I can understand if there can be any changes to our process to better help and advise buyers.
As you stated the market for buyers is incredibly tough and we are dealing with high volumes of offers per property.
When higher offers were received you were given the opportunity to increase but needed time to consider. The emails and call logs show we did try to contact you again before the end of the day and as we did not hear from you, the sale was agreed. Unfortunately, you along with many others were unsuccessful on this occasion with many offers exceeding even our expectations.
In the recent email to you, we said if you are still looking for a property then please do not hesitate to get in touch with me personally to discuss your requirements and I will endeavour to give you honest and friendly support during the process. If you have already purchased a property we wish you all the best in your new home this Christmas and hope to be able to help you in your property journey in the future.
Best wishes
Jessica Risorto
★★★★★ 5/5
GoogleRedbrik have brought me to completion of my house sale with professionalism, diplomacy, excellent communication, tenacity and whilst keeping the personal touch. It wasn’t smooth sailing…I doubt it is for anyone at the moment, with the volatility of the current property market….so you need people with the right skills, good communication and great experience in your corner. The specialist staff responsible for different aspects of the sale are crucial.
Redbrik provide this no question. They are leaders in their field.
I am certain that without them I would not have been as successful.
I personally found it very efficient to choose to have the link through them straight to Banner Jones. This certainly removes some of the issues re communication and speeds the process.PositiveResponsiveness, Quality, Professionalism, Value
L · 27 August 2022
Agent replied · 26 August 2024
Thank you for the great review Lorna, we're so glad you had a great experience with us.
★★★★★ 5/5
GoogleExcellent service from Redbrik, cant praise enough for all there help through this difficult time. Big thank you to Liz,kept me up to date with the sale throughout.
Nothing was to much trouble would highly recommend to use them.
Mandy · 27 August 2021
Agent replied · 26 August 2024
Thanks for the 5 star review Mandy! We're glad Liz was able to be so helpful for you!
★★★★★ 5/5
GoogleWhat an excellent team to work with. All extremely helpful and efficient. Emi was just amazing to deal with, keeping me updated at all times, going the extra mile to ensure the sale of my property went smoothly. I would recommend Redbrick to anyone. Thank you for your help.
J · 26 October 2023
★★★★★ 5/5
FacebookWe are currently looking to buy our first home & we literally pray every home is under Redbrik, nothing short of the best.
Every-time we have viewed a house with yourselves everyone is just super lovely & progressional, from the teams over the phone to the agents we meet to view properties. We literally have nothing but good things to say about Redbrik & we really hope we buy our first home with yourselves.
We have dealt with some rude agents from other estate agencies and they do not compare to Redbrik or would ever even achieve your standard. I just thought you deserve to know that you’re all fab & we would recommend you to anyone!
Thank you for your help so far & we really, really do hope we buy our first home with you guys ♥️
Cara-Michelle · 17 June 2022
Agent replied · 22 February 2025
Thank you so much for the kind review Cara, we’re so glad to hear you’ve had a great experience with Redbrik, it means a lot to us. Have a fab weekend in the sun ☀️ 🏠
★★★★★ 5/5
TrustpilotGreat Experience
So far my experience with Redbrick has been great!
Jenny · 17 July 2025
★★★★★ 5/5
TrustpilotProfessional and approachable
Professional and approachable. Provided advise and practical help making letting so much easier.
Consumer · 14 November 2025
Agent replied · 24 December 2025
Thanks for taking the time to leave us a review :)
★★★★★ 5/5
GoogleA VERY BIG THANK YOU to Georgina and Alex for securing us lovely tenants.
Thank you both for being so responsive, professional and always going the extra mile - much appreciate. :-)
Highly recommend!PositiveResponsiveness, Quality, Professionalism
Sean · 27 August 2021
Agent replied · 26 August 2024
Thank you for your lovely review Sean. I am glad Alex and Georgina have been so helpful. We hope all goes well with the tenancy for you and you know where we are if you need us!
★★★★★ 5/5
GoogleWhat an excellent team to work with. All extremely helpful and efficient. Emi was just amazing to deal with, keeping me updated at all times, going the extra mile to ensure the sale of my property went smoothly. I would recommend Redbrick to anyone. Thank you for your help.
J · 27 August 2023
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