Redbrik New Homes reviews in Chesterfield

★★★★★ 5/5

Google

We used Redbrik to sell our home and the experience couldn’t have been better from our valuation meeting with Emma to The photographer who came out to measure up and take photos right through to all the staff in the office. I’m pretty sure at some point everyone there was involved with booking in appointments, yet they all knew when we were available, when other viewings were booked in and when best to fit others in. Within a week of going to market we had a number of offers and a sale was agreed within the first two weeks, again, everyone in the office seemed involved, all knew the right details about the property and handled it in a very friendly yet professional manner. We would definitely use Redbrik again. Thank you to everyone working there, you were brilliant for us.PositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 27 August 2021

★★★★★ 5/5

Google

From the moment I contacted Redbrik to get a valuation on my old property to the completion of the sale and the purchase of my new property I can’t fault them. Everyone I spoke to and dealt with was both professional and friendly and made me feel like a friend not just another client. By the time my sale and purchase was completed I felt that I’d known Janet and Liz Wheelhouse forever, they’re fantastic. Thank you. Sally GreensmithPositiveResponsiveness, Quality, Professionalism, Value

Sally · 27 August 2021

★★★★★ 3/5

Trustpilot

Poor experience as Landlord

As a landlord I didn't receive a good enough service from Redbrik. They failed to provide enough evidence of damage caused by tenants which ended up costing me money. Their laissez-faire approach to urgent repairs meant a water leak did far more damage than it should have. The agent dealing with my property was inexperienced and didn't know about buildings.

Robin · 8 October 2023

★★★★★ 5/5

Facebook

Fantastic experience working with Redbrik buying my first house. Can't thank Jessica at Chesterfield enough for her help and support through it all, start to finish. Great customer service and will not hesitate to use again!!!

Sarah · 6 August 2020

★★★★★ 5/5

Google

I've been renting with Redbrik since 2021 till now September 2023. Georgina helped me through the whole tenancy, always ready to assist with any enquiry. All the staff was very kind and helpful. The property was in excellent condition. The process of ending the tenancy was straightforward. I have no words to express how grateful I am.

Tamiris · 31 October 2023

★★★★★ 5/5

Google

Fantastic experience working with Redbrik buying my first house. Can't thank Jessica enough for her help and support through it all, start to finish. Great customer service and will not hesitate to use again!!!

Sarah · 27 August 2020

★★★★★ 1/5

Trustpilot

AVOID REDBRIK BY ALL MEANS

This is an honest feedback and I would advise that people stay clear of this Company as they are dubious. Especially if you have paid an holding deposit, they won’t let you have it back and will plan with the landlord to take more from you.I rented a property from this company, after paying 6 months ahead (£850 per month) with this current economy and holding deposit of £980. The house has mould issue which I reported severally. This started affecting my children. After months of complaining, I started complaining in July or August, Redbrik sent a staff for visit in November who I showed all the issues and water in the kitchen which we don’t know where it was coming from, although not much. The staff said she will report it all. Now the staff has left the miserable company.In January, the mould company came to check the house and the main mentioned that the house needs full renovation. After like a week, a mail to vacate the property. We had to beg to leave the property in the 11th month. Which Redbrik still collected half of the month rent which we didn’t use.After checkout and I dropped keys. The lady went to the house, sent me mail that she has checked andmy deposit will be released. Fast forward to two months after, they sent a mail I will even still pay them up to £500 more. Redbrik and Landlord already destroyed the kitchen floor saying we left the house that way. AVOID REDBRIK!!! Very terrible people

Olugbenga · 26 April 2024

★★★★★ 5/5

Google

I was a tenant with Redbrick for 2.5 years and always found the service offered very efficient and straightforward. Very easy to contact, any repairs queries dealt with swiftly and to a good standard. Team are friendly and welcoming, very approachable for any issues or information needed. Would definitely rent via Redbrik again in the future.

Lee · 31 October 2023

★★★★★ 5/5

Trustpilot

TOP AGENTS

The first time we met one of the Redbrik team was when viewing a property they had for sale. Since then we have bought and sold with them. Additionally we have recommended them to friends and family who in turn have used their services. The staff are professional, knowledgable, transparent and extremely committed to providing exceptional service whichever side of the transaction we have been on. The technology they use is up to the minute. It’s genuinely a pleasure dealing with them.

Deborah · 14 November 2020

★★★★★ 5/5

Google

Redbrik were so easy to work with on making the application to rent a property, and all the way through the process. Georgina and Sarah in particular were so helpful and made things go smoothly with as minimal stress as possible. Would definitely be happy to work with them again in the future!

Megan · 30 December 2023

★★★★★ 5/5

Google

Redbrik have been a pleasure! Loraine Kitchen and Claire Shipman and a few others (sadly I cant recall their names but the lady who worked the weekend when bids were coming in thick and fast was AMAZING) have been just brilliant in selling our house, above asking price. We also purchased through them and they went above and beyond- every single one of them. Even through lockdown they kept in touch to keep things afloat within our chain. High recommend! Paula&Dale McCann

Callum · 27 August 2020

★★★★★ 1/5

Trustpilot

Very disappointed with Redbrik

Very disappointed with Redbrik. Tried to arrange a viewing of a property and were told they could not show me the property until a week and a half later (due to their lack of availability, not mine) and then an hour before the viewing they rang me to say they'd accepted an offer on the property and were therefore cancelling my viewing. So glad I'd taken the morning off work for the viewing but they couldn't be bothered to call me any sooner than an hour beforehand.

Connor · 30 July 2020

★★★★★ 5/5

Google

We absolutely can not fault Redbrik at all! We have just bought a property with them and every single staff member we've dealt with, seen or spoken to has been amazing, nothing is too much trouble, they are so quick getting back to you or answering questions. Everyone is friendly! It really has been a pleasure. If we ever sell or buy again we will definitely be using redbrik. Thankyou. The Milners xPositiveResponsiveness, Quality, Professionalism

Hayley · 27 August 2021

★★★★★ 5/5

Trustpilot

Sold STC

Redbrik Chesterfield have just handled the sale of my late parent’s home. This could have been quite stressful but the approach of both Ross and Emi showed compassion, professionalism and a desire to achieve the best possible outcome.Any calls or queries were answered without delay and I was updated on a very regular basis.I would thoroughly recommend this Company and will happily use their services again should I need to.

S · 14 April 2022

★★★★★ 5/5

Google

Estate agents get bad press all the time. Redbrik are turning things around in the most positive way. My wife has just sold her Mum's property with Redbrik. From valuation by Emma, to showing the property, to completion by Laura and Kelly I can honestly say we have been very impressed by the professionalism, excellent communication and efficiency of the Redbrik team. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

David · 27 August 2022

★★★★★ 1/5

Trustpilot

Absolutely unreliable

Absolutely unreliable, unprofessional and rude. My viewing was cancelled after I had already spent over £50 in train tickets to go see the property and took the day off. The appointment was booked the week before. I understand the offers received might have been higher than mine, but at least they could have waited for me to view the property and decide whether to increase my offer.

Melany · 23 August 2022

★★★★★ 5/5

Trustpilot

Long search over !!!!

Me and my wife have Just Completed a purchase of a new home through Redbrik at the Chesterfield branchWe have had specific needs and so have been searching for a few years. Within this time I’ve met the viewing team numerous times at various properties and each time have been greeted with the same enthusiasm and support.Finally we have got what we desired and thanks to the Redbrik team they have made the purchase process great and stress free with constant updates . We both appreciate the help of Thea and Janet especially.Thank you

Mr · 7 February 2020

★★★★★ 4/5

Trustpilot

Got the job done on behalf of the seller

Got the job done on behalf of the seller but the secure move process is just a money-making add on for the agent. If this were a deposit then it should be refundable on completion as the searches these come with are only worth a fraction of this.

Mick · 20 June 2025

★★★★★ 5/5

Facebook

I can’t recommend Redbrik enough they really know there stuff when it comes to selling houses, there were many of times I would communicate with Hannah our valuer on email out of hours, Emily the sales manager was a great help too dealing with any requests promptly. We moved our property over to them after having it with a local small independent estate agent for several weeks with no luck. Feeling the property just needed to be marketed better Redbrik came up trumps on that the photos were great, sponsored adverts the works which led to an offer within a couple of weeks. I can’t recommend them enough thanks for all your help ladies

Claire · 11 August 2019

★★★★★ 5/5

Google

My thanks to all at Redbrik for you helpful and efficient service in the sale of my property. In particular, Jacqueline, Liz, Ellice and Jessica who could not have done more to achieve a successful sale. I would not hesitate in recommending Redbrik to anyone. Their service is fantastic and reasonably priced. Redbrick will be my first port of call in future.PositiveResponsiveness, Quality, Professionalism, Value

Brian · 27 August 2022

★★★★★ 5/5

Google

Great service, lovely staff. Natalie was a pleasure to deal with, super efficient nothing too much trouble making it a stress free process. Can not recommend them enough.

Pat · 27 August 2020

★★★★★ 5/5

Google

We would highly recommend Redbrik Estate Agents with a special thankyou to Janet Stevenson who was always very helpful, professional and very polite.She kept us updated every step of the way and nothing was ever too much trouble for her and she was always available to answer any questions that we had.We could n't have done it without her help and support, thankyou so much Janet,a really lovely , friendly lady.

Sue · 27 August 2021

★★★★★ 5/5

Google

Thank-you so much for a 5 Star service ! Friendly. Responsive. Professional. I have been kindly looked after by Georgina Wood for the last 3 years and have found her to be incredibly engaging, caring and supportive, with transparency and professionalism. Thank-You so much Georgina, it's really appreciated. Kind Regards, Jason Cotton.

Men-Talk · 27 August 2023

★★★★★ 1/5

Trustpilot

They Don't Listen

Almost impossible to communicate with them. Told them I can't meet till after 5 next email I get is can you do between 3 and 4. Last I checked that was before 5. Constantly no communication from them. After asking them to email as opposed to call me multiple times they still ring me repeatedly during the day which I can't answer as I'm at work. Avoid at all costs they just do not listen.

Nathan · 23 June 2020