Trusted Agent profile · Chesterfield

Bothams Chesterfield reviews

4.1

★★★★★ Great

143 reviews across 2 platforms

Ravenside House, 46 Park Road, Chesterfield, S40 1XZ

Bothams's office in Chesterfield, at Ravenside House, is rated 4.1 out of 5 across 143 reviews on two platforms, including 134 Google reviews rated 4.1.

Google logo

4.1 / 5

134

Reviews on Google

This office

Trustpilot logo

9

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.

5/5

Google

Always received good prompt service from the Botham's team over the years ..Keep up the good work and many thanks to the lettings team ..

Brian · 22 June 2021

Agent replied · 21 June 2024

Dear Brian, Thank you for taking the time to write a review of our service, and of course for your kind comments, I will pass on your kind words to the lettings team - and likewise it is always a pleasure to work with you.

1/5

Google

Emaied asking about a property and the likelihood of a bid being accepted received no response

Charles · 22 June 2022

Agent replied · 21 June 2024

Dear Mr. Tompkin, Thank you for your review and comments - we always welcome and appreciate all feedback to ensure we provide the best service to our clients and customers. We are therefore sorry and disappointed to receive your negative review. Subsequently we have checked all email correspondence we have received, and we cannot locate any email correspondence received from yourself - unless you have emailed under a different name. If you could kindly confirm to whom you sent the email and which property you are interested we will look into this further. We would of course be happy to discuss this matter further, and would therefore be obliged if you could provide up-to-date contact details via email to enquiries@bothams.co.uk so that we might have the opportunity of addressing any issues of concern, and we will do our best to resolve these with you given the chance.

5/5

Google

Very good service. Always helpful when you email them. Any repairs were carried out swiftly. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Alexander · 22 June 2021

Agent replied · 21 June 2024

Dear Alexander, Thank you so much for taking the time to write a review of our service, and of course for your kind comments, I will be sure to pass this on to the lettings team. We always strive to offer the best service we can, and are pleased that we lived up to your expectations. Please do not hesitate to contact us if we can be of any further assistance, it is always a pleasure to work with you.

2/5

Google

Terrible customer service, obviously the wotk comes far too eadily. If I was a landlord or a tenant I would steer well clear.NegativeProfessionalism, Value

Helen · 22 June 2020

Agent replied · 21 June 2024

Dear Helen, Thank you for your review and comments - we always welcome and appreciate all feedback to ensure we provide the best service to our clients and customers. We are very sorry to hear that you were disappointed with the service you received, however having looked through our database of clients we have not been able to identify you as a tenant, landlord or as and interested party under the name from which your review was posted. We would of course be happy to discuss this matter further, and would therefore be obliged if you could provide up-to-date contact details via email to barbara.wellington@bothams.co.uk so that we might have the opportunity of addressing any issues of concern, and we will do our best to resolve these with you given the chance.

1/5

Google

Put an offer in for a house, was refused & the property was sold of £15000 less than my offer... dont quite understand this one

Stephanie · 23 June 2019

Agent replied · 21 June 2024

Dear Ms Higgins, Thank you for your review and comments - we always welcome and appreciate all feedback to ensure we provide the best service to our clients. We are therefore sorry and disappointed to receive your critical review. However we 'don't quite understand this one' either, as having checked our records we have not been able to identify details of such a formal offer put forward in your name. With regards to offer I can confirm that we pass on all offers received to our clients for their consideration, and whilst we can advise on the offer in terms of the level of offer, the position of the proposed purchaser and on any conditions to the offer, the decision ultimately rests with our client as the owner of the property as to whether they accept or reject an offer. We would of course be happy to discuss this matter further, and would therefore be obliged if you could provide up-to-date contact details via email to barbara.wellington@bothams.co.uk so that we might have the opportunity of addressing any issues of concern, and we will do our best to resolve these with you given the chance.

5/5

Google

Was very pleased with the service can't thank belinda and lorreta enough through a difficult sale but it went to plan in the end

Justin · 23 June 2019

Agent replied · 21 June 2024

Dear Justin, Thank you for taking the time to write a review of our service, and of course for your kind comments, I will be sure to pass this on to Belinda and Loretta. We were only too pleased to help with your sale, and always strive to offer the best service we can. Please do not hesitate to contact us if we can be of any assistance in the future.

1/5

Google

Put offer in on a property and never responded. Poor service. Have spoke with other people and they have been treated the same way

Simon · 23 June 2019

Agent replied · 21 June 2024

Dear Mr Varmentie, Thank you for your review and comments - we always welcome and appreciate all feedback to ensure we provide the best service to our clients. We are therefore sorry and disappointed to receive your critical review. Despite having undertaken an extensive check of our database records, we have not been able to identify details of any formal or informal offer put forward in your name. With regards to offers I can confirm that we pass on all offers received to our clients for their consideration, and whilst we can advise on the offer in terms of the level of offer, the position of the proposed purchaser and on any conditions to the offer, the decision ultimately rests with our client as the owner of the property as to whether they accept or reject an offer. We would of course be happy to discuss this matter further, and would therefore be obliged if you could provide up-to-date contact details via email to barbara.wellington@bothams.co.uk so that we might have the opportunity of addressing any issues of concern, and we will do our best to resolve these with you given the chance.

1/5

Google

Never even rang me back after viewing an office to advise of potential monthly rental income. Chased several times and was fobbed off. Gone with someone else now. Just rude not responding.

Amy · 22 June 2023

1/5

Google

totally unreliable and didnt bother going to value a property after being instructed to by both solicitors in a divorce.would ndver recommend these at all

Chris · 23 June 2018

Agent replied · 21 June 2024

Dear Chris, thank you for your review and comments. We are very sorry to hear you are dissatisfied with the service you have received. If you would kindly provide your contact details via email to barbara.wellington@bothams.co.uk we would like to contact you to discuss this further.

5/5

Google

Bothams where fantastic very helpful polite people who go that extra mile to meet your needs. Would well recommend them to anybody who require there services.

Mark · 23 June 2017

Agent replied · 21 June 2024

Dear Mark, thank you for taking the time to write a review of our service, and of course for your kind comments. We were only too pleased to help with your purchase, and always strive to offer the best service we can. Please do not hesitate to contact us if we can be of any assistance in the future.

4/5

Google

I have been using Bothams to manage my rental property for over 10 years and since the recent rebranding they have increased in the professionalism and efficiency. I would recommend.

Patrick · 27 July 2023

5/5

Google

Very professional and great value. Also as a landlord the contacts they have such as cleaners, painters, plumbers etc are a massive help. Really strongly recommend these

Gareth · 27 July 2023

5/5

Trustpilot

Everything you want in an agent

Very professional and great value. Also as a landlord the contacts they have such as cleaners, painters, plumbers etc are a massive help. Really strongly recommend these

Stephen · 8 July 2023

5/5

Google

Excellent customer service which was very professional throughout! Would highly recommend Bothams!

Laura · 22 June 2021

Agent replied · 21 June 2024

Dear Laura, Thank you so much for taking the time to write a review of our service and of course for your kind comments - it is very much appreciated! Please do not hesitate to contact us if we can be of any further assistance.

1/5

Google

Don't come back to you after putting in an application.

Alex · 22 June 2021

Agent replied · 21 June 2024

Dear Alex, Thank you for your review and comments - we always welcome and appreciate all feedback to ensure we provide the best service to our clients and customers. With any applications we always provide feedback to the applicant as soon as possible. As we do not have your full name we have been unable to investigate this matter further to provide you with more of a response. We would of course be happy to discuss this matter further, and would therefore be obliged if you could provide up-to-date contact details via email to barbara.wellington@bothams.co.uk so that we might have the opportunity of addressing any issues of concern, and we will do our best to resolve these with you given the chance.

5/5

Google

Excellent. Used they guys for the first time, found them a very smooth service and friendly! Cheeers to Jodie for explaining everything to me.

Scott · 22 June 2023

5/5

Google

I have found the service at Bothams has been excellent and really efficient, working in particular with Jodie in the Residential Lettings team. Queries have been responded to quickly and helpfully. Definitely recommend.

Ben · 22 June 2022

5/5

Google

This has been the best service I received, they are fast reliable trust worthy and Good at their Job.. God bless

Olalekan · 22 June 2023

5/5

Google

Helpful and communicative estate agents who promptly deal with any queries or amendments. Very confidence-inspiring customer service!

Eloise · 25 September 2023

3/5

Google

Ok for a estate agent

Alan · 22 June 2021

Agent replied · 21 June 2024

Dear Alan, Thank you for taking the time to write a review of our service, we always welcome feedback and the opportunity to review our service. We always strive to offer the best service we can, and please do not hesitate to contact us if we can be of any assistance in the future.

5/5

Google

Amazing experience, great service from Jodie and sorted our new rented property out quickly and very polite and pleasant

Kanisha · 22 June 2023

4/5

Google

Responsive, quite helpful

Rafael · 22 June 2021

Agent replied · 21 June 2024

Dear Rafael, Thank you for taking the time to review our service, it is very much appreciated. Please do not hesitate to contact us if we can be of any assistance in the future.

5/5

Google

Having enquired about the availability of electrical testing work on Bothams rental properties, Jodie Elliott quickly responded in a very polite manner. Would very much look forward to working with this company in the future.PositiveQuality

Neale · 22 June 2021

4/5

Google

Jodie emailed me back almost straight away with my inquiry about a property for rent. Very polite and helpful and arranged an appointment straight away. Thank you again.

Michelle · 22 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bothams's Google reviews

Questions about Bothams Chesterfield

How many reviews does Bothams Chesterfield have?

Bothams's Chesterfield office has 143 reviews across two platforms: 134 on Google, 9 on Trustpilot.

What is Bothams Chesterfield's rating?

Bothams Chesterfield is rated 4.1 out of 5 across all 143 reviews, and 4.1 out of 5 on Google from 134 reviews.

Where is Bothams's Chesterfield office?

Bothams Chesterfield, Ravenside House, 46 Park Road, Chesterfield, S40 1XZ.

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