Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlways received good prompt service from the Botham's team over the years ..Keep up the good work and many thanks to the lettings team ..
Brian · 22 June 2021
Agent replied · 21 June 2024
Dear Brian,
Thank you for taking the time to write a review of our service, and of course for your kind comments, I will pass on your kind words to the lettings team - and likewise it is always a pleasure to work with you.
★★★★★ 1/5
GoogleEmaied asking about a property and the likelihood of a bid being accepted received no response
Charles · 22 June 2022
Agent replied · 21 June 2024
Dear Mr. Tompkin,
Thank you for your review and comments - we always welcome and appreciate all feedback to ensure we provide the best service to our clients and customers.
We are therefore sorry and disappointed to receive your negative review.
Subsequently we have checked all email correspondence we have received, and we cannot locate any email correspondence received from yourself - unless you have emailed under a different name.
If you could kindly confirm to whom you sent the email and which property you are interested we will look into this further.
We would of course be happy to discuss this matter further, and would therefore be obliged if you could provide up-to-date contact details via email to enquiries@bothams.co.uk so that we might have the opportunity of addressing any issues of concern, and we will do our best to resolve these with you given the chance.
★★★★★ 5/5
GoogleVery good service. Always helpful when you email them. Any repairs were carried out swiftly. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism
Alexander · 22 June 2021
Agent replied · 21 June 2024
Dear Alexander,
Thank you so much for taking the time to write a review of our service, and of course for your kind comments, I will be sure to pass this on to the lettings team.
We always strive to offer the best service we can, and are pleased that we lived up to your expectations.
Please do not hesitate to contact us if we can be of any further assistance, it is always a pleasure to work with you.
★★★★★ 2/5
GoogleTerrible customer service, obviously the wotk comes far too eadily. If I was a landlord or a tenant I would steer well clear.NegativeProfessionalism, Value
Helen · 22 June 2020
Agent replied · 21 June 2024
Dear Helen,
Thank you for your review and comments - we always welcome and appreciate all feedback to ensure we provide the best service to our clients and customers.
We are very sorry to hear that you were disappointed with the service you received, however having looked through our database of clients we have not been able to identify you as a tenant, landlord or as and interested party under the name from which your review was posted.
We would of course be happy to discuss this matter further, and would therefore be obliged if you could provide up-to-date contact details via email to barbara.wellington@bothams.co.uk so that we might have the opportunity of addressing any issues of concern, and we will do our best to resolve these with you given the chance.
★★★★★ 1/5
GooglePut an offer in for a house, was refused & the property was sold of £15000 less than my offer... dont quite understand this one
Stephanie · 23 June 2019
Agent replied · 21 June 2024
Dear Ms Higgins,
Thank you for your review and comments - we always welcome and appreciate all feedback to ensure we provide the best service to our clients.
We are therefore sorry and disappointed to receive your critical review. However we 'don't quite understand this one' either, as having checked our records we have not been able to identify details of such a formal offer put forward in your name.
With regards to offer I can confirm that we pass on all offers received to our clients for their consideration, and whilst we can advise on the offer in terms of the level of offer, the position of the proposed purchaser and on any conditions to the offer, the decision ultimately rests with our client as the owner of the property as to whether they accept or reject an offer.
We would of course be happy to discuss this matter further, and would therefore be obliged if you could provide up-to-date contact details via email to barbara.wellington@bothams.co.uk so that we might have the opportunity of addressing any issues of concern, and we will do our best to resolve these with you given the chance.
★★★★★ 5/5
GoogleWas very pleased with the service can't thank belinda and lorreta enough through a difficult sale but it went to plan in the end
Justin · 23 June 2019
Agent replied · 21 June 2024
Dear Justin,
Thank you for taking the time to write a review of our service, and of course for your kind comments, I will be sure to pass this on to Belinda and Loretta.
We were only too pleased to help with your sale, and always strive to offer the best service we can.
Please do not hesitate to contact us if we can be of any assistance in the future.
★★★★★ 1/5
GooglePut offer in on a property and never responded. Poor service. Have spoke with other people and they have been treated the same way
Simon · 23 June 2019
Agent replied · 21 June 2024
Dear Mr Varmentie,
Thank you for your review and comments - we always welcome and appreciate all feedback to ensure we provide the best service to our clients.
We are therefore sorry and disappointed to receive your critical review.
Despite having undertaken an extensive check of our database records, we have not been able to identify details of any formal or informal offer put forward in your name.
With regards to offers I can confirm that we pass on all offers received to our clients for their consideration, and whilst we can advise on the offer in terms of the level of offer, the position of the proposed purchaser and on any conditions to the offer, the decision ultimately rests with our client as the owner of the property as to whether they accept or reject an offer.
We would of course be happy to discuss this matter further, and would therefore be obliged if you could provide up-to-date contact details via email to barbara.wellington@bothams.co.uk so that we might have the opportunity of addressing any issues of concern, and we will do our best to resolve these with you given the chance.
★★★★★ 1/5
GoogleNever even rang me back after viewing an office to advise of potential monthly rental income. Chased several times and was fobbed off. Gone with someone else now. Just rude not responding.
Amy · 22 June 2023
★★★★★ 1/5
Googletotally unreliable and didnt bother going to value a property after being instructed to by both solicitors in a divorce.would ndver recommend these at all
Chris · 23 June 2018
Agent replied · 21 June 2024
Dear Chris, thank you for your review and comments. We are very sorry to hear you are dissatisfied with the service you have received.
If you would kindly provide your contact details via email to barbara.wellington@bothams.co.uk we would like to contact you to discuss this further.
★★★★★ 5/5
GoogleBothams where fantastic very helpful polite people who go that extra mile to meet your needs. Would well recommend them to anybody who require there services.
Mark · 23 June 2017
Agent replied · 21 June 2024
Dear Mark, thank you for taking the time to write a review of our service, and of course for your kind comments.
We were only too pleased to help with your purchase, and always strive to offer the best service we can.
Please do not hesitate to contact us if we can be of any assistance in the future.
★★★★★ 4/5
GoogleI have been using Bothams to manage my rental property for over 10 years and since the recent rebranding they have increased in the professionalism and efficiency. I would recommend.
Patrick · 27 July 2023
★★★★★ 5/5
GoogleVery professional and great value. Also as a landlord the contacts they have such as cleaners, painters, plumbers etc are a massive help. Really strongly recommend these
Gareth · 27 July 2023
★★★★★ 5/5
TrustpilotEverything you want in an agent
Very professional and great value. Also as a landlord the contacts they have such as cleaners, painters, plumbers etc are a massive help. Really strongly recommend these
Stephen · 8 July 2023
★★★★★ 5/5
GoogleExcellent customer service which was very professional throughout! Would highly recommend Bothams!
Laura · 22 June 2021
Agent replied · 21 June 2024
Dear Laura,
Thank you so much for taking the time to write a review of our service and of course for your kind comments - it is very much appreciated!
Please do not hesitate to contact us if we can be of any further assistance.
★★★★★ 1/5
GoogleDon't come back to you after putting in an application.
Alex · 22 June 2021
Agent replied · 21 June 2024
Dear Alex,
Thank you for your review and comments - we always welcome and appreciate all feedback to ensure we provide the best service to our clients and customers.
With any applications we always provide feedback to the applicant as soon as possible.
As we do not have your full name we have been unable to investigate this matter further to provide you with more of a response.
We would of course be happy to discuss this matter further, and would therefore be obliged if you could provide up-to-date contact details via email to barbara.wellington@bothams.co.uk so that we might have the opportunity of addressing any issues of concern, and we will do our best to resolve these with you given the chance.
★★★★★ 5/5
GoogleExcellent. Used they guys for the first time, found them a very smooth service and friendly! Cheeers to Jodie for explaining everything to me.
Scott · 22 June 2023
★★★★★ 5/5
GoogleI have found the service at Bothams has been excellent and really efficient, working in particular with Jodie in the Residential Lettings team. Queries have been responded to quickly and helpfully. Definitely recommend.
Ben · 22 June 2022
★★★★★ 5/5
GoogleThis has been the best service I received, they are fast reliable trust worthy and Good at their Job.. God bless
Olalekan · 22 June 2023
★★★★★ 5/5
GoogleHelpful and communicative estate agents who promptly deal with any queries or amendments. Very confidence-inspiring customer service!
Eloise · 25 September 2023
★★★★★ 3/5
GoogleOk for a estate agent
Alan · 22 June 2021
Agent replied · 21 June 2024
Dear Alan,
Thank you for taking the time to write a review of our service, we always welcome feedback and the opportunity to review our service.
We always strive to offer the best service we can, and please do not hesitate to contact us if we can be of any assistance in the future.
★★★★★ 5/5
GoogleAmazing experience, great service from Jodie and sorted our new rented property out quickly and very polite and pleasant
Kanisha · 22 June 2023
★★★★★ 4/5
GoogleResponsive, quite helpful
Rafael · 22 June 2021
Agent replied · 21 June 2024
Dear Rafael,
Thank you for taking the time to review our service, it is very much appreciated.
Please do not hesitate to contact us if we can be of any assistance in the future.
★★★★★ 5/5
GoogleHaving enquired about the availability of electrical testing work on Bothams rental properties, Jodie Elliott quickly responded in a very polite manner. Would very much look forward to working with this company in the future.PositiveQuality
Neale · 22 June 2021
★★★★★ 4/5
GoogleJodie emailed me back almost straight away with my inquiry about a property for rent. Very polite and helpful and arranged an appointment straight away. Thank you again.
Michelle · 22 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.