Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCustomer service has been second to none. Jess and Celia have been a great help and made everything so much easier and smoother every step of the way. I have used other letting agency’s in the past but none as effective and efficient as these guys.
Quality service, clear and consistent communication and professional staff. Would highly recommend.
Wadsworth · 23 June 2019
Agent replied · 21 June 2024
Dear Wadsworth,
Thank you for taking the time to write a review of our service, and of course for your kind comments, I will be sure to pass this on to the lettings team.
Please do not hesitate to contact us if we can be of any further assistance in the future.
★★★★★ 1/5
GoogleAvoid! Well unless you want to spend over a month after a valuation has been carried out trying to obtain the valuation. Endless emails and phone calls being told someone will come back to you and not a thing. Disgusting customer service.
Miss · 26 October 2024
★★★★★ 5/5
GoogleReally great initial correspondence regarding a flat viewing, Jodie is very helpful and very efficient with their replies! Wouldn't hesitate renting a flat with Bothams Chesterfield, thank you.
Bunny · 22 June 2022
★★★★★ 1/5
GoogleDiabolical service - unorganised, their agents are scruffy and unprofessional, they lie to their clients and are the most judgemental estate agents I've ever dealt with.
Kellie · 16 May 2025
★★★★★ 5/5
GoogleJodie is very professional and nothing is to much trouble. Jodie responds to queries quickly and is a credit to the team. Thankyou so much.PositiveResponsiveness, Professionalism
Leanne · 22 June 2022
★★★★★ 4/5
GoogleBothams offers good quality service for the most part, they are professional to an extent and I barely had any issues when it comes to communication. Only reason I don't give 5 stars is because before renting from Bothams I had to send a form with all my details for them and the landlord to review so they can decide if I could be rent a property from them. On those documents I obviously had to include all of my personal information. I was succesful so they sent me the rent agreement and other paperwork and on every single one on which they put my name and not left a blank space for me to fill in, my name was misspelled. I contacted them and asked for that to be corrected. It was, only on one document. Asked again about others, the lady that was taking care of it erased my name everywhere because I guess that was easier than correcting the mistake. The only reason the mistake even happened is because in my email my name is spelled differently. So scratch the official form signed by me stating my full legal name, if my email spells my name differently then I must've made a mistake, right? Pretty sure that one of my official renting documents still has my name misspelled on because I just couldn't be bothered to ask her to change if for the Nth time. As I said, professional to an extend with fairly good communication.
MBG98 · 22 June 2021
★★★★★ 5/5
GoogleBothams has been invaluable with the sale of my property. From start to finish they were very professional and their communication was excellent. Thank you
Claire · 16 April 2025
★★★★★ 5/5
GoogleRecently moved from our rental home after 10 years being with Bothams. I couldn't ask for a better service. Thank you Sarah and the rental department for all your help.
H · 22 June 2021
★★★★★ 5/5
GoogleJodie is very professional and helpfull. She helped me a lot to find a home and whenever ı ring or text her she helped me. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Alan · 22 June 2021
★★★★★ 1/5
TrustpilotAbsolutely disgusting customer service
Absolutely disgusting customer service!
Nathan · 31 October 2025
★★★★★ 5/5
GoogleThank you to Jody & Shani for your friendly professional attitude and efficient responses to our questions. You have made our rental experience a breeze.PositiveResponsiveness, Professionalism
Ian · 25 August 2021
★★★★★ 5/5
GoogleExcellent service from the rental team. Richard and Sarah made the whole process quick and easy. Highly recommend!
Laura · 22 June 2022
★★★★★ 5/5
GoogleWe have rented from Bothams for 9 years. They have always been very supportive and dealt with any issues promptly. The office staff are always on hand to assist us with any queries and was great at passing messages on from and to our landlady.
Highly recommend.
Danielle · 23 June 2019
Agent replied · 21 June 2024
Dear Danielle,
Thank you so much for taking the time to write a review of our service, and of course for your kind comments, I will be sure to pass this on to the lettings team.
We always strive to offer the best service we can, and it was a pleasure to work with you over the years!
Please do not hesitate to contact us if we can be of any assistance to you in the future.
★★★★★ 5/5
GoogleJodie has been great throughout :)
Tia · 22 June 2023
★★★★★ 5/5
GoogleReally good customer service everything they promised has been delivered. Did not present any problems at all only solutions. The whole process has been quick and easy very helpful staff. Quick procedure in getting us checked out and approved only took 1 working day. Quality
Daniel · 23 June 2019
Agent replied · 21 June 2024
Dear Daniel,
Thank you so much for taking the time to write a review of our service, and of course for your kind comments, I will be sure to pass this on to the lettings team.
We were only too pleased to help with your tenancy, and always strive to offer the best service we can.
Please do not hesitate to contact us if we can be of any further assistance in the future.
★★★★★ 5/5
GoogleA highly professional, organised team at Bothams. Very happy with the team!😊 …
A · 16 May 2025
★★★★★ 5/5
GoogleI've been using Bothams for over 15 years now to rent out a house. They have always been very good and helpful, and I don't have to worry about things being sorted or the tenant enquiries. I would recommend if your looking for an agent to manage your property.
Phil · 22 June 2023
★★★★★ 5/5
TrustpilotAbsolutely Mucking Fagic
Absolutely Mucking Fagic,
Mathew · 30 July 2025
★★★★★ 5/5
GoogleRecently completed a purchase through Bothams and couldn't have asked for better service. They were friendly and helpful throughout, answering any questions I had and getting in touch regularly along the way to keep me informed. Very helpful for a first time buyer.
Dave · 23 June 2017
Agent replied · 21 June 2024
Dear Dave, thank you for taking the time to write your review, and for your kind comments.
We were delighted to help you purchase your first home, and hope you have many happy years there!
If we can ever be of any assistance in the future, please do not hesitate to contact us.
★★★★★ 5/5
GoogleI've found Bothams very helpful and thorough in helping us get our property onto the rental market. Being new to it all, Shani talked us through every aspect of the chain and also gave us lots of advice. Look forward to a long and happy relationship with them.
Fi · 22 June 2023
★★★★★ 5/5
GoogleAfter renting my shop from Andrew at Bothams I would highly recommend this agent. He was very helpful and knowledgeable about the premises and the lease. No question was too much to ask.
KarenandPaul · 16 April 2024
★★★★★ 5/5
GoogleShani and rest of team Bothams are really helpfull. Responding time always suprise me, never had any problem we couldnt solve. Wont change this agency.PositiveResponsiveness, Quality, Professionalism, Value
Kamil · 25 August 2021
Agent replied · 21 June 2024
Dear Kamil,
Thank you for taking the time to write a review of our service, and of course for your kind comments, I will be sure to pass this on to the lettings team.
We are always happy to help and strive to offer the best service we can.
Please do not hesitate to contact us if we can be of any assistance.
★★★★★ 5/5
GoogleReally amazing customer service by jodie, she has kept me up to date with all information when needed and has answered any queries I had with the up most professionalism. I would really recommend to anyone who's looking for a house.
Jacob · 22 June 2023
★★★★★ 5/5
GoogleSuper friendly staff! Very efficient too.
Phoebe · 25 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
