Trusted Agent profile
★★★★★
142 reviews across 2 offices and 2 platforms
Bothams has two offices, all in Chesterfield. Together they have 142 reviews on two platforms, rated 4.1 out of 5 overall.
134
Reviews on Google
All 2 offices
8
Reviews on Trustpilot
Business-wide
Bothams's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
TrustpilotAbsolutely disgusting customer service
Absolutely disgusting customer service! Put and offer in on a commercial property through bothams. Fobbed off for 10 weeks to then receive an apologetic call from Andrew the director promising the following Monday I would get an answer. 7 weeks later after chaining him every week not one returned phone call! Utter waste of time!
1/5
GoogleAbsolutely rubbish
5/5
GoogleLovely Shani showed me round a beautiful bungalow today... really impressed that she removed her shoes... lovely to see such respect for others' property....also, it's the first time an estate agent has made me feel like an important client rather than just a nuisance... well done 👍 …
5/5
GoogleI've used Alan and Andrew Terry from Bothams on a number of occasions to provide a valuation on an industrial unit. They have always provided an excellent and very detailed service and I would have no hesitation in recommending them for this type of work.
5/5
GoogleShani was amazing, and helped with everything so I Haven’t been at all stressed. She took care of it all. Thank you so much Shani!
5/5
Googlegot in touch with me quickly regarding a viewing after making an enquiry. viewing booked two days later, and matt sent further recommendations over to us based on our wants and needs which matched wonderfully meaning more viewings got booked! thank you matt, spencer and neil - could not recommend enough for all your help!
5/5
GoogleA highly professional, organised team at Bothams. Very happy with the team!😊 …
1/5
GoogleDiabolical service - unorganised, their agents are scruffy and unprofessional, they lie to their clients and are the most judgemental estate agents I've ever dealt with.
5/5
GoogleBothams got in touch within an hour of the application sent for a property, managed to set me up a viewing on that same day and was really accommodating due to work. Shani, the agent that I met with, down to the agent over the phone..they were helpful and friendly the whole process. Genuine good people. 5* 🤟🏼 …
5/5
GoogleRating only, no written review.
5/5
GoogleSpeaking as a tenant for over 10 years with Bothams, they are super responsive and professional, quick to interact and resolve issues with landlord. Special shout out to Shani, the residential lettings admin, for refunding my double payment without any hassle. Highly recommend!
5/5
GoogleGreat customer service and transparency from Spencer and the team
5/5
GoogleRating only, no written review.
5/5
GoogleI have been renting a property for 2 years with bothams , my dealing with them has been excellent and shanni go's above and beyond lovely people to deal with
5/5
GoogleBothams manage several residential properties for me personally and for a business partner, and they have been exceptional. Shani, our main contact, is always professional, approachable, and efficient, ensuring everything runs seamlessly. …
5/5
GoogleBothams has been invaluable with the sale of my property. From start to finish they were very professional and their communication was excellent. Thank you
5/5
GoogleVery happy with the service I receive from Bothams. Shani is always responsive and helpful. Would recommend.
5/5
GoogleSuper friendly staff! Very efficient too.
2/5
TrustpilotCannot keep a promise
Ordered on the website with plenty of time. Asked if I would like my package delivered on a set date, Yes this is a good idea. Selected date and it hasn't arrived. the date was 12th December. I contacted Bothams and the response was... tough luck. choose DPD next time we cannot be responsible for royal mail.
1/5
GoogleAvoid! Well unless you want to spend over a month after a valuation has been carried out trying to obtain the valuation. Endless emails and phone calls being told someone will come back to you and not a thing. Disgusting customer service.
5/5
GoogleShani has been super helpful and made the process really easy and quick for me!
5/5
GoogleAfter renting my shop from Andrew at Bothams I would highly recommend this agent. He was very helpful and knowledgeable about the premises and the lease. No question was too much to ask.
5/5
GoogleI’ve dealt with Bothams for a couple of years and their level of service is excellent! Shani and her team have always been there for support and guidance. I would definitely recommend this agent to anyone and everyone!
5/5
GoogleDaniel was absolutely brilliant for me and my other half. He has kept us up to date at all times and has made this quite frankly hard time, easier and enjoyable. Excellent customer care!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Chesterfield (Ravenside House) has the most, with 142 reviews rated 4.1 out of 5, followed by Chesterfield (West Bars House) with 8.
The two Bothams offices, by town:
