Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have utilised the services of…
I have utilised the services of Robinsons in Stockton on numerous occasions and always found them to be helpful, proactive and friendly. The main thing is that even when negotiations are difficult and protracted they always keep me informed along the way and persevere until we get a result.Well done to the team
Terry · 6 August 2021
Agent replied · 16 June 2024
Hi TerryThank you so much for your review and 5 stars. It is much appreciated.All the team at Stockton will be delighted with your positive comments.I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotSuch a caring dedicated staff
The staff made a stressful time so much easier. Their commitment to the public and the fact that nothing was too much trouble for them, made me feel I was never a nuisance ( although I’m sure I was at times) Thank you so much for such a helpful dedicated service I’d recommend them anytime
Flis · 9 March 2021
Agent replied · 16 June 2024
Hi Flis,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
Trustpiloteverything was handled superbly from…
everything was handled superbly from start to finish special thanks to Joy
Mr · 26 July 2019
Agent replied · 16 June 2024
Hi Mr and Mrs MillerThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotThe Sedgefield team exceptional
The Sedgefield team of Ryan, Sharon and Danni are exceptional to deal with. We have used them on many occasions and always highly recommend them. Personal and professional we give them 10 out of 10
Terry · 17 August 2023
Agent replied · 16 June 2024
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 1/5
Googlediscriminatory! I would advise you avoid this estate agents at all costs, unprofessional, unhelpful and patronising.
Sheryl · 18 October 2025
★★★★★ 5/5
TrustpilotFrom the very start when we had our…
From the very start when we had our home valued to the very end on completion day, all the staff at the Hartlepool office were fantastic. Kept us informed regularly. Everyone we talked to were both professional and friendly. We would have no hesitation at all in recommending the Hartlepool branch. Thank you all!!
Mr · 4 May 2021
Agent replied · 16 June 2024
Hi Mr and Mrs Kitching,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
★★★★★ 5/5
Trustpilotvery professional and helpful team
very professional and helpful team, we were kept informed throughout the whole process they advised us of the best solicitors which was a real bonusWe cannot speak highly enough of Richard, Elaine, and the rest of the team they seem to want to go the extra mile to ensure a smooth processWould not hesitate to recommend themPat & Derek Thacker
Derek · 7 June 2019
Agent replied · 16 June 2024
Hi Derek, Charles and Patricia,Thank you very much for your review and 5 stars.It is great to hear the Middlesbrough team have delivered a high level of service.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotProbate property sale
All staff (Ryan, Sharon and Danni at the Sedgefield branch) very approachable and helpful, especially at a vunerable time due to family bereavement.Quick sale achieved.
Andy · 26 March 2024
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
★★★★★ 5/5
TrustpilotRobinsons is an excellent agent and…
Robinsons is an excellent agent and Stacey is an excellent estate agent executive
Mr · 12 September 2018
Agent replied · 16 June 2024
Hi Mr IqbalThank you very much for your review and 5 stars. it is much appreciated.Kind regardsSimon WrightDirector.
★★★★★ 5/5
TrustpilotExcellent rentals service
Given very short notice of my house sale completion Bethany at Robinsons Durham secured me a rental property very quickly. Managing the viewing, credit checks, inventory and actually getting the keys within a week. Excellent service from a top notch agents.
Jeff · 24 January 2023
Agent replied · 16 June 2024
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotBungalow sale at York Crescent, Durham
The team were absolutely wonderful, kept me informed and always happy to help following the death of my father and the subsequent bungalow sale. They were very professional and knowledgeable making the whole process seamless and stress free.
Nigel · 21 April 2023
Agent replied · 16 June 2024
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotPolite customer service
Polite customer service. Sale went through on time. Communication very good
Julie · 11 June 2019
Agent replied · 16 June 2024
Hi JulieThank you so much for your review and 5 stars. It is very much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotWouldn’t go any other
Fantastic from start to finish. Sold my partners house within a weekend and kept us up to date with properties that may of been in our interest. Purchasing the new property was great, couldn’t fault communication and service at all. Would certainly recommend to anyone buying or selling a home.
Clarke · 19 November 2021
Agent replied · 16 June 2024
Thank you so much for your Five star review Clarke, it is very much appreciated. Kind Regards Keith Mason Senior Manager
★★★★★ 5/5
TrustpilotProfessional start to finish
Keith and the team at Durham, thank you. Professional start to finish
John · 3 August 2018
Agent replied · 16 June 2024
Hi JohnThanks for the review and 5 stars. It is much appreciated. I will pass on your comments to Keith and the team at Durham.CheersSimon
★★★★★ 5/5
TrustpilotGreat professional service from start…
Great professional service from start to finish, was kept fully informed of any developments - hopefully I am not moving again in a hurry but certainly would highly recommend this super team. Had dealings with both Chester-le-Street and Durham branches all excellent!!!
Alison · 10 November 2022
Agent replied · 16 June 2024
Thank you very much for your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotPurchased a house with Robinsons Crook…
Purchased a house with Robinsons Crook back in August and would highly recommend them. They were always very helpful and patient, and happy to go back and forth between me and the seller. Always felt much less stressed after talking to Angela! Would definitely buy/sell with them in the future.
Lucy · 14 October 2021
Agent replied · 16 June 2024
Hi LucyThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRobinsons have been fantastic all along…
Robinsons have been fantastic all along my purchase, providing a friendly service that puts you at ease. Joy, in particular has been the greatest of help throughout and always willing to stop and chat through things to ensure the process was understood, perfect for myself as a first time buyer.Thank you so much.
Wayne · 1 March 2021
Agent replied · 16 June 2024
Hi Wayne,This is a great review and very positive!! Thank you so much for sharing your experience. Joy and all the team at Darlington will be delighted with your comments. I shall pass on your good wishes to them all. Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotElaine was so helpful and made…
Elaine was so helpful and made everything easy, would definitely recommend.
Katie · 18 December 2018
Agent replied · 16 June 2024
Hi KatieThank you so much for your review and 5 stars. The team at Middlesbrough will be chuffed, especially Elaine.Thanks again.Regards.Simon Wright.Director
★★★★★ 5/5
Trustpilotefficient effective and supportive communication
Without the efficient and friendly updates from Robinsons we would not have completed on the property when we did. Always kept us up to date liaising with both our solicitors and those of the other side every step of the way despite the difficulties with communication on the otherside. I would highly recommend them.
Sue · 20 November 2020
Agent replied · 16 June 2024
Hi SueThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRobinsons of Sedgefield - fantastic team.
Moving house is stressful, we all know that but the highly professional, brilliantly communicative and caring service by the team at Robinsons in Sedgefield help make it bearable.Ryan, Jade and Sharon are positive, slick and conscientious and do actually care about the service they provide.I couldn't recommend them highly enough!
Lucy · 3 September 2021
Agent replied · 16 June 2024
Hi LucyThank you so much for your review and very positive comments ref Ryan and his team at Sedgefield. They will all be thrilled.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFantastic staff
I have nothing but praise for the Ingleby Barwick branch of Robinsons. Donna especially went above and beyond for me and managed to secure me another house within one day of my previous landlord letting me know that he needed his house back. They were all fantastic and couldn’t be more helpful. I can’t recommend them enough!
Lauren · 23 September 2019
Agent replied · 16 June 2024
Hi LaurenThis is a brilliant review!!Thank you so much for taking time to write your review. I will personally pass on your good wishes to Donna and all the team at Ingleby Barwick.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVery professional service throughout
I didn't originally intend using Robinsons but so glad I gave Ryan the opportunity to present the company to me. He is a very professional young man very polite and knowledgeable. The whole of the Sedgefield Team have been very efficient and Sharon in particular is a gem. THANK YOU.
Steve · 26 August 2021
Agent replied · 16 June 2024
Hi SteveThank you so much for your review and 5 stars. It is much appreciated. Ryan and all the team at Sedgefield will be delighted with your positive comments. I shall pass on your good wishes to them alll.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFantastic team in Sedgefield
Fantastic team in Sedgefield. My wife has previously written a review about the team but I also wanted to express my sincere gratitude to Ryan, Sharon and Jade for everything that they have done to help us. They have gone above and beyond. Many Thanks to you all. L. Redford
Mr · 20 August 2021
Agent replied · 16 June 2024
Hi Mr and Mrs Redford,Thank you so much for your review and 5 stars. It is much appreciated.Ryan and his team at Sedgefield will be delighted. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotPositive experience beginning to end
From the outset we felt very confident with Robinsons Estate agents. The valuer was very professional & pleasant & we were impressed by his local knowledge. The agency office staff were very efficient in getting the documentation £ details prepared. They secured us a buyer within the month close to the asking price.
Julie · 9 December 2020
Agent replied · 16 June 2024
Hi JulieWhat a lovely review! Thank you so much.All the team at Crook will be delighted. I will pass on your good wishes to them.Regards.Simon Wright.Director.
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