Every review we hold for the Cherwell office, from every platform, shown as written. First names only.
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5/5
GoogleWe have relied on IMS ever since we bought our house and can only recommend. Not only they were very competitive and able to find us the best deals out in the market, but also stayed in touch term after term for follow up advice when it's been time to remortgage.
Carlos Β· 25 October 2023
Agent replied Β· 24 October 2024
Thank you so much Carlos for your lovely 5 star review, it has always been such a pleasure to look after you, we really appreciate your kind words.
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5/5
GoogleWe had a really good chat with Michelle who was friendly and took the time to listen to our wants and concerns, and gave us helpful and clear advice. Kyrie has also been great at keeping on top of our case and keeping us in the loop. Would highly recommend IMS.
Matthew Β· 25 October 2023
Agent replied Β· 24 October 2024
Thank you so much Matthew for your lovely review, such a pleasure to work with you both on your remortgage options, looking forward to working with you again!
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5/5
GoogleHave used IMS twice now and rate them very highly indeed.
They are knowledgeable, approachable and very organised and efficient.
They are also very proactive in terms of contacting you to remortgage.
I dealt predominantly with Holly and Abbi and both are an absolute credit to their company.
Would highly recommend using this company if your looking for a mortgage!! Consistently, excellent service!!
Ar Β· 25 October 2022
Agent replied Β· 24 October 2024
Thank you so much for the wonderful review, such a pleasure to look after you on your remortgage! Thank you for continuing to use our services! Many Thanks.
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5/5
GoogleMichelle and the team at IMS helped us to secure a mortgage on our dream home two years ago. It wasn't a straightforward purchase as we had to proceed quickly but IMS pulled out all the stops & made the whole process painless. With such impeccable service it was a no brainier to come back to IMS when it was time to remortgage this year!
Anthony Β· 26 October 2016
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5/5
GoogleVIP Service the whole way!! From the moment they got in touch for the initial viewing to the moment we received a confirmed mortgage approval, they were amazing. Holly was always quick with updates and responses. Jasmine was super helpful and honest with us and everytime we went in for paperwork or reassurance the whole team was lovely and supportive. Great team, great service!
Nella Β· 26 October 2017
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5/5
GoogleWe have been delighted with the superb service Michelle and her team at IMS have given us. The IMS team smoothly managed the entire buy to let property purchasing process for us, from identifying the right houses to buy, through arranging the mortgages, all the way to finding us the right tenants. We are happy to highly recommend Michelle and her amazing team's service.
Martin Β· 26 October 2017
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5/5
GoogleGreat service from Michelle at IMS in helping us re-fix our mortgage. Very simple process - we did it all from home, either online or via telephone. Michelle explained everything at each stage and happily answered all our questions. Would definitely recommend and will use IMS again when required.
Claire Β· 25 October 2023
Agent replied Β· 24 October 2024
Thank you so much Claire for your lovely review, thank you for using our services to remortgage, you are always delightful to work with, thank you for taking the time to review our service, we look forward to working with you again, Many Thanks,
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5/5
GoogleMichelle Niziol, the best mortgage advisor, I recommend her to everyone π β¦
Jovan Β· 1 June 2025
Agent replied Β· 24 October 2024
Thank you so much Jovan for your lovely review, it is always a pleasure looking after both of you for your mortgage needs! Thank you!
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5/5
GoogleThe whole team at IMS have been so hopeful once again in helping us to find the right mortgage and insurance products. Jasmin was fantastic answering all of our questions, and Holly has kept us up to date with the whole process so we always knew what was going on. They've made the process so simple and straightforward - thanks so much!
Beccy Β· 26 October 2018
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5/5
GoogleHolly and Abbi have been amazing at the IMS bicester branch. The level of service that we have been given is impeccable, they have really supported and guided us through obtaining our new mortgage and our Remortgage. Throughout the process we have been kept up to date and offered the best advice on what mortgage was best for us. Thank you for the amazing service!PositiveResponsiveness, Professionalism, Value
Nathan Β· 25 October 2021
Agent replied Β· 24 October 2024
Thank you Nathan for the amazing review, it has been a pleasure to assist you with your mortgage applications!
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5/5
GoogleHayley and Jasmin were both fantastic and made the mortgage application process stress-free. They kept us up-to-date and were quick to respond to messages. Thank you!
Doreen Β· 11 January 2020
Agent replied Β· 9 January 2025
Thank you for the 5 star review, we really appreciate it, it has been a pleasure working with you : )
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5/5
GoogleHolly & Abbi showed care, consideration and unrivalled professionalism whilst guiding us through the mortgage application process through to being accepted. They were both responsive to any questions we had, gave us all the information we needed - allowing us to make informed decisions and offered a friendly and relatable approach to advising which made us feel comfortable and welcome. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Jake Β· 10 January 2022
Agent replied Β· 9 January 2025
Thank you Jake for your wonderful 5βοΈ review, it was a pleasure to help you with your mortgage!
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5/5
GoogleSarah and the team at IMS have been fantastic and I can't recommend them highly enough! Professional and friendly from the offset, with frequent updates they have been fantastic. My sale was not a simple case, but IMS took all the burden and quietly sorted it in the background whilst keeping us adequately informed. A big Thank you from a happy customer!
Ryan Β· 26 October 2016
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5/5
GoogleMyself & my partner made an appointment to speak to someone regarding a small mortgage, we saw Jasmin who was very pleasant & went through all the details with us, by the time we had got home we had all the information emailed to me.
Hayley & Jasmin has made everything move quickly & everything is done, I would recommend IMS, & would use again if needed to.
Liza Derwin & Wayne Wright Bicester
Liza Β· 26 October 2019
Agent replied Β· 24 October 2024
Thank you for the 5 star review, we really appreciate it, it has been a pleasure working with you : )
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5/5
GoogleExcellent and professional service with friendly, clear, and responsive communication. I am incredibly grateful to Michelle and Jade at IMS Bicester for securing me a mortgage, especially as this was in non-standard circumstances. I could not have navigated this process without their help. Thank you!
Kat Β· 25 October 2023
Agent replied Β· 24 October 2024
You are so welcome Kat, it was such a pleasure to help you buy your fist home, you have been really lovely to work with and we wish you all the best with the move!
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5/5
GoogleThis is the 4th time that we have used IMS. Their advice has always meant that we were able to secure the best deal. But, most of all, their personal approach and the effort they make to ensure they understand your circumstances, makes a real difference. We would never trust anyone else with our mortgage and insurances.
Stacey Β· 25 October 2022
Agent replied Β· 24 October 2024
Thank you so much Stacey, you have always been such a loyal client and we really appreciate you using our service for so many years! We were thrilled to be able to secure you a great rate just before the rates went astronomically high! Thank you for taking the time to write a review, we really appreciate it π β¦
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5/5
GoogleFrom the offset, everyone who we have been involved with at IMS have been great. Very professional, prompt communication throughout and information in regards to our mortgage application and insurances made clear and easy to read. With a house purchase being so daunting, the whole process was made a lot less stressful with their great customer service.
Rachel Β· 25 October 2022
Agent replied Β· 24 October 2024
Thank you so much Rachel for your lovely review! You have been so lovely to work with, we are excited for you to be in your new home π‘ β¦
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5/5
GoogleGreat service again from IMS. This is the third time weβve used them to remortgage and it couldnβt be simpler. Love that itβs a fab, female run local homegrown company too - well done Michelle.
Jane Β· 27 April 2024
Agent replied Β· 24 October 2024
Thank you so much Jane for your lovely review, itβs always a pleasure to look after you and thank you for using our services again π β¦
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5/5
GoogleContacted Michelle this morning regarding our mortgage and on her day off and sheβs worked her magic and by end of play same day something is in placed and sorted for us, canβt thank her enough amazing work! Super happy, thank you
Carl Β· 29 November 2023
Agent replied Β· 24 October 2024
Thank you so much Carl for your lovely review, honestly it was no trouble and I am thrilled that you are happy with your new remortgage, thank you for using our services!
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5/5
Google100% recommend, stress free process and found us exactly what we were looking for when remortgaging. Easy and efficient process. Will recommend to friends and family. The whole team have been extremely helpful and even have worked out of hours to answer questions!
Lisa Β· 25 October 2023
Agent replied Β· 24 October 2024
Thank you so much Lisa, thrilled that we could help you remortgage, looking forward to working with you again π β¦
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5/5
GoogleHaving used various brokers in the past years, I had heard great things about IMS so decided to proceed with them. This was one of the best decisions I have made. Michelle, Tom and Jasmin, were fantastic and kept me completely up to date to the point that I had to make very few calls to them. What a team I would recommend them every day of the week.
Phil Β· 26 October 2019
Agent replied Β· 24 October 2024
Thank you for the 5 star review, we really appreciate it, it has been a pleasure working with you : )
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5/5
GoogleWe went with IMS to help us find the best mortgage deal five years ago and we didn't hesitate to use them again for our remortgage this year. Michelles extensive knowledge, professionalism and friendly service is second to none. 100% recommend.
George Β· 25 October 2023
Agent replied Β· 24 October 2024
Thank you so much George for your lovely review! It was such a pleasure to help you remortgage again, I look forward to working with you again π β¦
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5/5
GoogleIMS have been really helpful in getting us our successful mortgage offer. As first time buyers all the jargon and process was explained to us. Hayley who took over our account has been super friendly helpful and always kept us in the loop. We are very grateful for all her help and would highly recommend IMS for anyone looking to have a smooth process. Thank you :)
Kerry Β· 26 October 2019
Agent replied Β· 24 October 2024
Thank you for the 5 star review, we really appreciate it, it has been a pleasure working with you : )
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5/5
GoogleFantastic team! IMS provided us with great service and we will, without a doubt, recommend them to more people looking for a reliable and genuine team! Jasmin was the one that dealt with out remortgage and she's been absolutely brilliant, Rachel kept us updated all through the process. Thank you very much
Andreea Β· 26 October 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.