Every review we hold for the Cherwell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMichelle's experience and knowledge has really helped us through what is a difficult time in rhe mortgage market. She was very personable and I would highly recommend IMS.
Abbie · 10 January 2024
Agent replied · 9 January 2025
Thank you so much Abbie, it was a pleasure to help you through this difficult time, I am looking forward to working with you again in the future and getting you moved up the ladder 😁 …
★★★★★ 5/5
GoogleCannot speak highly enough of IMS. We've used them twice now to sort our mortgage out, and both times have delivered an excellent service. Would highly recommend!
Stuart · 10 January 2024
Agent replied · 9 January 2025
Thank you so much Stuart, I really appreciate your review and it has been great to work with you on your remortgages, I look forward to speaking with you again, Many Thanks,
★★★★★ 5/5
GoogleWe recently remortgaged and found Michelle to be really helpful and efficient in securing a competitive rate in challenging times. First class service and wouldn't hesitate to use IMS again.
Alistair · 25 October 2023
Agent replied · 24 October 2024
Thank you so much Alistair for your review, such a pleasure to work with you on securing the best deal, Many Thanks 😁 …
★★★★★ 5/5
GoogleGreat local company. Friendly, approachable, knowledgeable. Have always used IMS since moving to Bicester back around 2001. Will continue to use their experience and expertise in the future. Highly recommend.
Candice · 25 October 2023
Agent replied · 24 October 2024
Thank you so much Candice! Wow we have worked together such a long time, thank you for being so loyal to us, we really appreciate it and love working with you 😊 …
★★★★★ 5/5
GoogleWe have used IMS for our first mortgage and subsequent remortgaging. IMS are able to get us the best deals, we always have a smooth and stress free experience.
Emogene · 25 October 2023
Agent replied · 24 October 2024
Thank you so much Emogene, I have loved looking after you both, it’s always a pleasure, thank you for continuing to use IMS for your mortgages, looking forward to working with you again 😁 …
★★★★★ 5/5
GoogleFirst time renting a property, IMS were excellent in helping us to find a place and set everything up. Viewing properties was quick and easy to set up. The office walked us through everything that was required. Staff were very professional and friendly whilst giving fantastic guidance throughout the process. I highly recommend their services.
Jonathan · 26 October 2019
Agent replied · 24 October 2024
Thank you Jonathan, a pleasure working with you! Thank you for the 5 star review : )
★★★★★ 5/5
GoogleGreat experience with IMS, from initial consultation to arrangement of mortgage and insurance. Communication was always strong and the team were always available. I will return!
Iain · 25 October 2023
Agent replied · 24 October 2024
Thank you so much Iain for your wonderful 5 star review! It was lovely to assist you purchasing your new home, looking forward to working with you again 🏡 …
★★★★★ 5/5
GoogleMichelle at IMS is brilliant! She makes getting a mortgage stress free and simple. She’s thorough and very responsive. Definitely going to be a returning customer!
Toni · 25 October 2023
Agent replied · 24 October 2024
Thank you so much Toni for your lovely review, it was a pleasure to arrange your remortgage an I look forward to working with you again 😁 …
★★★★★ 5/5
GoogleThe ladies have been incredible from start to finish. So reliable, responsive and always reassuring us. When things (on the other side) were delayed, everything from IMS ran smoothly over and over and nothing was ever a problem. Thank you for all your help Jasmin and Hayley. Very happy New home owners here!
Elizabeth · 11 December 2019
Agent replied · 9 December 2024
Thank you for the 5 star review, we really appreciate it, it has been a pleasure working with you : )
★★★★★ 5/5
GoogleWe used IMS to sell our house and also sort the mortgage, Lynsey did a great job with the house sale and Michelle pulled out all the stops to sort our mortgage. I would definitely recommend, superb!
Judy · 25 October 2022
Agent replied · 24 October 2024
Thank you so much Judy for your amazing 5 ⭐️ review, it has been such a pleasure to look after you not only on the sale of your house but the mortgage also, we wish you all the best in your new home 🏡 …
★★★★★ 5/5
GoogleIMS have helped us every step of the way in getting the best mortgage that suits us! They have been super friendly and helpful. The service has been exceptional!
A big thank you for you help!
Claire · 25 October 2022
Agent replied · 24 October 2024
Thank you so much Claire for your 5 ⭐️ review! It has been such a pleasure to help you navigate the mortgage process, thank you for always recommending our services!
★★★★★ 5/5
GoogleMichelle really went the extra mile to help out. Enormously responsive, helpful, and got us a great deal on our mortgage! Highly recommended.
Will · 25 October 2023
Agent replied · 24 October 2024
Thank you so much Will! So thrilled that we were able to help you with your mortgage, I look forward to working with you again and thank you so much for the recommendation 😁 …
★★★★★ 5/5
GoogleThe service we received from IMS was excellent. They were professional throughout and made the process of moving and applying for the mortgage seamless. Would highly recommend Michelle, Jasmin and the team. Would definitely use them again!
Ruth · 26 October 2016
★★★★★ 5/5
GoogleJasmin and Holly have been great all throughout our mortgage application, kept us updated all the time with how things were going and always on the end of the phone if we needed to ask any questions.
Myself and my partner would highly recommend using them.
Ian · 25 October 2020
Agent replied · 24 October 2024
Thank you Ian for your lovely review 😊 it has been an absolute pleasure helping you obtain your mortgage! Thank you for using us 😊 …
★★★★★ 5/5
GoogleWe have had a great experience of using IMS for our mortgage and wouldn't hesitate to recommend them. From our initial meeting to work out what was affordable for us through to receiving our final mortgage offer, we can't fault the customer service or attention to detail. Thank you!
Rhiannon · 26 October 2019
Agent replied · 24 October 2024
Thank you for the 5 star review, we really appreciate it, it has been a pleasure working with you : )
★★★★★ 5/5
GoogleI love their reception. The communicated well to us and gave out precise information. They equally help us with informed choices
Francis · 25 October 2023
Agent replied · 24 October 2024
Thank you so much Francis for your lovely review, it has been a pleasure to help you buy your first home! We look forward to working with you again 🏡 …
★★★★★ 5/5
GoogleThroughout the entire process Jasmin was fantastic. All of the details were thoroughly explained and she did a great job at finding me two excellent mortgages. I can highly recommend using IMS Mortgage Solutions.
Chris · 26 October 2017
★★★★★ 5/5
GoogleAmazing service as always helping us to secure a competitive mortgage deal in a difficult climate.
C · 10 January 2024
Agent replied · 9 January 2025
Thank you so much for your lovely review, it has been a pleasure to arrange your remortgage, thank you for being so loyal to us and using us over the years, I look forward to working with you again!
★★★★★ 5/5
GoogleThis is the third time I have used IMS Bicester and their service is second to none, have recommended their services to all our friends and wouldn’t consider going anywhere else as the service provided is faultless.
Lois · 10 January 2022
Agent replied · 9 January 2025
Thank you so much Lois for your wonderful 5 star review, it has always been a pleasure to help you, we really appreciate you referring our services to all of our family and friends, Many Thanks.
★★★★★ 5/5
GoogleIMS have provided us with a fantastic service helping us to secure our first mortgage. Jasmin supported us through the whole process and was happy to meet with us various times to explain each step and detail. Jasmin and Holly both regularly checked in with us to ensure we were happy and that everything was going smoothly. They were able to help with insurances and solicitors too. We couldn't be more grateful for their help and would definitely recommend IMS to others.
Becky · 26 October 2018
★★★★★ 5/5
GoogleIMS were brilliant especially Jasmin. she kept me fully up to date at all times, and guided me through the whole process.
Would definitely use them again in the future.
Thank You :-)
UD7 · 13 November 2017
★★★★★ 5/5
GoogleHolly and Abbi have been amazing!
Always quick to respond and easy to get hold of. They sorted my mortgage as a FTB in just a few days, made the whole process totally stress free :)PositiveResponsiveness, Quality, Professionalism
Sarah · 25 October 2021
Agent replied · 24 October 2024
Thank you Sarah for your fantastic 5 ⭐️ review! We have thoroughly enjoyed working with you! Best wishes in your new home 🏡 …
★★★★★ 5/5
GoogleJasmin at IMS is an absolute star- I had complete faith in her whilst buying our first home. Nothing was too much trouble, and responses to all of our queries were dealt with quickly and effectively. I would truly truly recommend her, and IMS for their service.
Sarah · 26 October 2018
Agent replied · 24 October 2024
Thank you for the 5 star review, we really appreciate it, it has been a pleasure working with you : )
★★★★★ 5/5
GoogleExcellent service, would highly recommend! My partner and I have used IMS' residential mortgage and rental letting services and have been extremely happy with their expertise, professionalism, friendliness and delivery. Jasmin in particular has exceeded our expectations in guiding us through quite a complex house move and not without some big challenges! She has gone above and beyond to get us the best solutions and price deals. We have always felt like valued clients and that's a rarity nowadays! Thank you very much to the IMS team!
Helen · 26 October 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.