Every review we hold for the Cherwell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a first time buyer myself i was worried about the whole process, but Michelle, Jasmine and the rest of the team where just amazing. From start to finish gave me and my partner amazing experience and helped us make the scary move hundreds of miles away from what we knew alot more easier. I will always recommend them and will 100% go back and use them again. Always there for any question. A must for anyone needing help with there property or mortgage!
Emily · 11 January 2017
★★★★★ 5/5
GoogleJasmin Huntley at IMS done a fantastic job helping us get our mortgage. As first-time buyers, we had lots of questions and queries however nothing was to much trouble. I felt the whole process was professional and done effortlessly. Highly recommended!
Kirsty · 25 October 2020
Agent replied · 24 October 2024
Thanks Kirsty for your lovely review, we love helping first time buyers onto the ladder, so it was an absolute pleasure! Good luck in your new home.
★★★★★ 5/5
GoogleJasmin and Holly were so helpful and professional. A pleasure to deal with. We have used IMS twice now for our mortgages and would give them 5 stars for their service.
Michele · 26 October 2017
★★★★★ 5/5
GoogleWould highly recommend IMS to anyone, they have been excellent throughout our remortgage process. Jasmin has provided a very professional, fast and reliable service that has made the whole process go very smoothly from start to finish and made us feel very valued as customers. Thank you.
Mark · 26 October 2017
Agent replied · 24 October 2024
Thank you for the 5 star review, we really appreciate it, it has been a pleasure working with you : )
★★★★★ 5/5
GoogleI first met with Michelle about two years ago, as I was in need of general advice about buying my first home. Sadly, I was not at that time in a position to do so, but her help and advice were invaluable.
I am now in the process of purchasing a flat and initially struggled to get a mortgage, but one quick meeting with Jasmin and it was sorted! Quick, efficient and friendly service. Cannot recommend this team enough!
Clare · 26 October 2016
★★★★★ 5/5
GoogleIMS helped us with our mortgage on our first home, and we are now working with them again for our remortgage. We have been very happy with their services. They are professional, efficient and a pleasure to deal with.
Greg · 25 October 2020
Agent replied · 24 October 2024
Thank you Greg, a pleasure working with you! Thank you for the 5 star review : )
★★★★★ 5/5
GoogleIMS is a company with a personal touch, they are truthfully customer centered and looking out for the best solutions available. I would totally recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Elim · 10 January 2022
Agent replied · 9 January 2025
Thank you Dennis for your wonderful review, it has been an absolute pleasure to look after not only your family but work colleagues too, I am thrilled we have been able to help you!
★★★★★ 5/5
GoogleIMS were really good with arranging our mortgage. The whole process was very smooth and quick, and the staff were super helpful and friendly. I would absolutely recommend them to anyone!PositiveResponsiveness, Professionalism
Sylwia · 25 October 2021
Agent replied · 24 October 2024
Thank you Sylwia, it was a joy working with you and we look forward to working with you again 😊 …
★★★★★ 5/5
GoogleTom at IMS went beyond the call of duty to secure me a Mortgage for mine and my daughter Isabelle's first home. It was a roller coaster of emotions for myself but when I lost hope through the process Tom always believed and was positive it would happen. The IMS team were always most warm and friendly and of which I would highly recommend in using them. Thanks again Sarah and Izzy xx
Sarah · 26 October 2018
★★★★★ 5/5
GoogleVery good at finding the best mortgage, and when one mortgage provider was too slow, they organised a mortgage offer with another provider within a few days. Also very polite and friendly.PositiveResponsiveness, Quality, Professionalism
Mark · 10 January 2021
Agent replied · 9 January 2025
Thank you Mark for your lovely review, we are so happy we could help you with your mortgage and look forward to working with you again in the future.
★★★★★ 5/5
GoogleA great service and support. Help selecting the right product for our needs. Handled all the admin and made the process far more pleasurable than we had anticipated!PositiveResponsiveness, Quality, Professionalism
Philip · 25 October 2021
Agent replied · 24 October 2024
Thank you Philip for your wonderful review, such a pleasure working with you 😃 …
★★★★★ 5/5
GoogleClear, friendly and efficient service. Highly recommended. Will use again!
Elizabeth · 25 October 2023
Agent replied · 24 October 2024
Thank you so much Elizabeth for your 5 ⭐️⭐️⭐️⭐️⭐️ review! It was a pleasure to arrange your mortgage and I look forward to working with you again 😁 …
★★★★★ 5/5
GoogleIMS really took the strain out of identifying and processing my new mortgage. My wife and I really appreciated their help and constant communication with us. We felt we were always in the loop.
Also, a demonstration of great service... Even though we had settled on a good rate, once we had our house valued, they took the time to identify an even better rate last minute, based on our house price! Awesome!!
Richard · 26 October 2016
★★★★★ 5/5
GoogleMy wife and I needed professional help and guidance being first time buyers. Michelle and the ladies from IMS made the process an easy and painless experience. We were so pleased with the service and truly were made to feel they had our best interests at heart, that when it came to renewal we did not hesitate in using them again. Thank you for a fantastic service and all your help.
Derek · 11 January 2017
★★★★★ 5/5
GoogleVery friendly and extremely helpful making the mortgage process hassle free and clear. Respond to queries quickly and will make things clear to understand. Would use again and highly recommended!!
Steven · 25 October 2020
Agent replied · 24 October 2024
Thank you Steven for your amazing 5 Star review, it has been a pleasure helping you through the mortgage process 😊 …
★★★★★ 5/5
GoogleBoth Jasmin and Holly have been so helpful so far! As a first time buyer, they have been great and have explained everything really clearly if I haven't understood etc... I would definitely recommend!
It also helps that they are really friendly, and everyone at the office was so warm and welcoming when I came for my first initial meeting.
Thank you! :)
Pascale
Pascale · 26 October 2018
★★★★★ 5/5
GoogleIMS provide a friendly and professional service. Making the mortgage application process simple and stress free. Would definitely recommend!PositiveResponsiveness, Professionalism
Emily · 10 January 2022
Agent replied · 9 January 2025
Thank you Emily for your amazing 5 ⭐️ review, it was a pleasure to help you 😊 …
★★★★★ 5/5
GoogleIMS have been absolutely brilliant in helping me sell my property without any hassle. Everything has gone smoothly and has been much easier than first expected. I have also just rented a property through IMS and this has gone perfectly too. They have done everything they can for us and I would highly recommend them. Friendly, professional and great at what they all do.
Lauren · 26 October 2017
★★★★★ 5/5
GoogleVery friendly and helpful making the mortgage process hassle free and clear. Highly recommend! Thanks very much!
Edward · 10 January 2022
Agent replied · 9 January 2025
Thank you Edward for your fantastic 5 star review! It has been an absolute pleasure to look after you! Good luck in your new home!
★★★★★ 5/5
GoogleSo friendly and helpful, all staff are professional and very responsive to all queries. Went above and beyond as a company for us. Highly recommended.
Charlie · 11 January 2020
Agent replied · 9 January 2025
Thank you for the 5 star review, we really appreciate it, it has been a pleasure working with you : )
★★★★★ 5/5
GoogleCompletely trust the IMS team - they gave me a 5* service and enabled us to buy the house of our dreams. They search the market for the best rate and got us an unbelievably outstanding deal on our mortgage. I will be returning to them soon when I have to remortgage and would recommend them to everyone I know.
Rachel · 26 October 2016
★★★★★ 5/5
GoogleSo helpful and making everything a lot less stressful. Easy to get hold of and great customer service. Would recommend
Amanda · 25 October 2020
Agent replied · 24 October 2024
Thank you Amanda for your kind words, it was an absolute pleasure looking after you 😊 …
★★★★★ 5/5
GoogleI have used IMS on a number of occasions and they are without doubt the most efficient and effective professionals I have ever dealt with. Our latest need was for a non standard mortgage and they completely understood our situation and had a mortgage offer issued within 11 business hours - amazing! Thoroughly recommend their service.
June · 26 October 2018
★★★★★ 5/5
GoogleAs first time buyers we thought that it would be a long and difficult process but IMS have made it really simple and have been very thorough, updating us regularly with the progress. We have had dealings with most of the team and each interaction was pleasant, but Tom and Jasmin have been fab! Thank you!
Kerri · 26 October 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.