Trusted Agent profile · Cherwell

IMS Property Group Cherwell reviews

5.0

★★★★★ Excellent

261 reviews across 1 platform

18 Kings End, Bicester, OX26 2AA, Cherwell, OX26 2AA

IMS Property Group's office in Cherwell, at 18 Kings End, is rated 5.0 out of 5 across 261 reviews on 1 platform, including 261 Google reviews rated 5.0.

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5.0 / 5

261

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cherwell office, from every platform, shown as written. First names only.

5/5

Google

IMS have assisted me with two property purchases plus remortgaging in the past 5 years and have always been efficient, friendly and professional

Sarah · 17 December 2025

Agent replied · 18 April 2026

Thank you so much Sarah for your lovely review, it is always lovely to speak with you and thank you for being so loyal!

5/5

Google

We got our mortgage through IMS about five years ago and now they helped us with our remortgage. They were really helpful all the way and made the process seamless and very clear!

Eduardo · 5 September 2025

Agent replied · 8 October 2025

Thank you Eduardo for your lovely review! It has been a pleasure to assist you both! Thank you for using IMS!

5/5

Google

I have used IMS since I first purchased my house! As always, Michelle was friendly and incredibly helpful when advising me on a new mortgage deal!

Keshia · 26 May 2025

5/5

Google

Michelle at IMS made it seamless for us to remortgage. She is very personable and makes the whole process easy to understand and stress free.

Kylie · 15 November 2025

Agent replied · 22 November 2025

Thank you so much Kylie for your lovely review! Always a pleasure to speak with you you and to ensure that you are always on the best possible mortgage deal!

5/5

Google

Michelle was amazing, so professional and helpful, highly recommend Michelle and her team.

Giannis · 25 August 2024

Agent replied · 24 October 2024

Thank you so much for your lovely review, wishing you all the best in your new home 🏡 …

5/5

Google

Jasmin and Danielle were professional and provided all the assistance, guidance and information I needed. They made what seemed to be a daunting exercise seem so easy. I will not hesitate using IMS again in future. Thank you so much, I am very grateful!! So after four years, since I last used IMS, I decided to approach them again to assist with my re-mortgage. I’m so glad that I did ! The service was exceptional !!. Thanks very much to Abbi and Holly for the efficient and fantastic work. Thanks too, to the leader of this company, for ensuring that the great customer service culture has been maintained !

Becky · 25 October 2021

5/5

Google

Michelle has been absolutely fantastic in sorting out my remortgage. She works extremely quickly to secure the best deal for you and always responds quickly to any queries you have. Michelle, thank you very much for all of your help!

Jemma · 25 October 2022

Agent replied · 24 October 2024

Thank you so much Jemma for such a fantastic review, it was such a pleasure to look after you on this and I was thrilled we got such a speedy mortgage offer issued 😊 …

5/5

Google

I cannot thank Jasmin and Holly enough for such a fabulous service. From the original mortgage advice, to even sorting a glitch out following the valuation, I was kept informed throughout the whole process. I can’t thank you ladies enough, it took some of the stress out of house purchasing for sure!

Sharon · 25 October 2020

Agent replied · 24 October 2024

Thank you for the lovely review Sharon, it has been an absolute pleasure making your journey as stress free as possible 😊 …

5/5

Google

IMS, Michelle and Jade was Brilliant service, couldn’t ask more much more, helped with any questions I needed to ask. Made it easy for myself. Highly recommended.

Mark · 25 October 2023

Agent replied · 24 October 2024

Thank you so much Mark for your fantastic review, such a pleasure to work with you on securing you a mortgage, we look forward to working with you again 😊 …

5/5

Google

IMS are always such a pleasure to deal with and have been incredibly helpful throughout my remortgage process to Buy to Let. As a first time landlord, I felt slightly daunted at first but Michelle, Lynsey and the whole team helped make the process seamless and hassle-free whilst ensuring I got the best deal. Their communication, professionalism and advice has been second to none and I wouldn’t hesitate to recommend them. Thank you IMS!

Abbie · 25 October 2023

Agent replied · 24 October 2024

Thank you so much Abbie for your wonderful review! It was such a pleasure to make sure that what could seem like a daunting task, was instead an exciting adventure! We are thrilled that we could not only arrange your mortgage but also let out your property. We look forward to continuing to look after you!

5/5

Google

We have used Michelle and IMS several times for our remortgage and once again they gave us an outstanding service. Michelle understood our concerns with the current market and interest rates but she did everything she could to secure us the best rate and guided us throughout to ensure we got the application done quickly and smoothly. I would recommend IMS to anyone looking to get help with their mortgage, you won't be disappointed.

Emma · 25 October 2023

Agent replied · 24 October 2024

Thank you so much Emma for such a fantastic review, as always you were both an absolute delight to work with and i am thrilled that we opted for a whole of market remortgage and got you the best deal! I really appreciate the review and look forward to working with you again!

4/5

Google

Everything was explained well and I received a follow up email after our conversation.

Crystal · 27 May 2024

Agent replied · 24 October 2024

Thank you so much Crystal for your review, always a pleasure helping you with your mortgage, thank you for choosing IMS.

5/5

Google

I have been using IMS for many years and I have always been given fantastic service. Most recently Holly and the team did my remortgage, they made it so easy and stress-free. I would highly recommend

Alice · 25 October 2022

Agent replied · 24 October 2024

Thank you Alice for such a lovely 5 ⭐️ review, thank you also for referring our services to your family and friends! We really do appreciate it 😁 …

5/5

Google

Great service from Michelle recently about a re-mortgage. Effortless process and know that we’re in safe hands. Would highly recommend.

Hannah · 15 November 2025

Agent replied · 22 November 2025

Thank you so much Hannah for your lovely review! It was a pleasure to assist you with your remortgage and thank you for being a loyal client.

5/5

Google

Thanks so much to Michelle and her team. She was able to get a mortgage offer in place for us in under a week with extremely impressive, especially in these strange times. Other provided were 3 weeks. The service is great, I can’t recommend enough.PositiveResponsiveness, Quality, Professionalism, Value

Joe · 25 October 2020

Agent replied · 24 October 2024

Thank you Joe for your amazing review, it’s challenging times at the moment, lenders are definitely taking much longer through covid19 ! Thrilled that we were able to pull out all the stops and get you an offer in a week! Enjoy your lovely new home 🏠 …

5/5

Google

We cannot thank enough the IMS team, particularly Emily and Michelle who made the whole mortgage process a refreshing experience, with swift response times, and always top notch advice on things to benefit the Client. Many thanks again :) BartPositiveResponsiveness, Quality, Professionalism, Value

Bart · 25 October 2021

Agent replied · 24 October 2024

Thank you Bart for your amazing 5 ⭐️ review, we have really enjoyed working with you both, thanks so much for your kind words!

5/5

Google

Fantastic, highly professional service - they relay information clearly, offer trusted advice & recommendations on the best options available to you and they always go above and beyond in ensuring you get the best deal and service, promptly resolving any issues we had with external parties. They have made navigating our way through the mortgage process a breeze every time, so we wouldn't use anyone else! 😊

Rebekah · 28 January 2024

Agent replied · 24 October 2024

Thank you so much Rebekah for your lovely review, thank you for continuing to use and recommend IMS, it is truly appreciated 😁 …

5/5

Google

Michelle and her team were excellent. Very friendly and knowledgable. Good honest advice greatly appreciated !

Mike · 28 March 2024

Agent replied · 24 October 2024

Thank you so much for your lovely review, a pleasure to work with you both on securing a mortgage for your new home 🏠 …

5/5

Google

Michelle is fantastic, she always explains things clearly and gets back to you when she says she will. Wouldn't use anyone else!

Vikki · 25 October 2023

Agent replied · 24 October 2024

Thank you so much Vikki, it’s always lovely to speak with you and thank you for using us to help you with your mortgage, we look forward to working with you again 😊 …

5/5

Google

Really great experience with the team at IMS. They were able to help me out with a foreign income mortgage and were always on hand to help out. When complications arose, Michelle, the CEO was always available on hand even on weekends, and out of hours to help push our application through. Fantastic speed of service and crystal clear communication throughout the process made the whole mortgage application light work.

Luke · 25 October 2023

Agent replied · 24 October 2024

Thank you so much Luke, it has been such a pleasure to work with you! You have been such an easy client to deal with 😁 thrilled that we were able to execute a complex mortgage in lighting speed in such a difficult market. We wish you all the best in your new home 🏡 …

5/5

Google

Here again to update my review, now the fourth time I've worked with IMS, and once again cannot recommend them enough for anyone looking to mortgage / remortgage their property. … More

Paul · 17 June 2025

Agent replied · 24 October 2024

Thank you so much Paul for your lovely review, it was a pleasure working with you again!

5/5

Google

IMS have been absolutely incredible with helping us to sell our house and to secure our new mortgage especially in the current climate. The service we have received has always been professional, friendly and informative. We were kept informed throughout the process and nothing was too much for them. We wouldn’t hesitate in recommending their service to all of our family and friends and anyone else for that matter.

Gemma · 25 October 2023

Agent replied · 24 October 2024

Thank you so much Gemma, you have been brilliant to work with! We are thrilled we could not only sell your home but arrange your mortgage also! Good luck in your new home 🏡 …

5/5

Google

My wife and i have used IMS twice to arrange our mortgage, they have been very professional in every aspect and we would not hesitate to use them again.

Graham · 17 July 2025

Agent replied · 25 July 2025

Thank you very much Graham for your lovely review! Have enjoyed working with you both.

5/5

Google

Michelle has looked after my mortgages since buying my first house 17 years ago. She has always found the best possible rates, whist smoothly navigating the hurdles along the way. She is extremely helpful, knowledgeable and professional. I have always recommended her to family and friends and anyone else looking to buy or remortgage their home or buy to let.

Richard · 27 April 2024

Agent replied · 24 October 2024

Thank you so much Richard! I cannot believe it has been that long, that makes me feel super old ha ha! It has always been a pleasure to look after yourself, family and friends and I really appreciate your loyalty to IMS, thank you Richard!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read IMS Property Group's Google reviews

Questions about IMS Property Group Cherwell

How many reviews does IMS Property Group Cherwell have?

IMS Property Group's Cherwell office has 261 reviews across 1 platform: 261 on Google.

What is IMS Property Group Cherwell's rating?

IMS Property Group Cherwell is rated 5.0 out of 5 across all 261 reviews, and 5.0 out of 5 on Google from 261 reviews.

Where is IMS Property Group's Cherwell office?

IMS Property Group Cherwell, 18 Kings End, Bicester, OX26 2AA, Cherwell, OX26 2AA.

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