IMS Property Group Cherwell reviews

★★★★★ 5/5

Google

Michelle has been brilliant in advising and assisting me to secure a mortgage for my first home. I have been kept up to date at every step of the process, Michelle was really responsive in answering any questions I had and providing advice. I would highly recommend IMS, fantastic communication, professional and reliable. Thank you so much Michelle and team!

Alice · 27 May 2024

★★★★★ 5/5

Google

Amazing service, Michelle and Jade worked really hard to secure us the best deal for our house purchase. Michelle was really prompt with responding to emails and was great at communicating with us so we felt secure that she had it all under control. IMS also had links to insurance and solicitors so the full package. Will definitely be using them again if we are buying in the future.

Julia · 25 October 2023

★★★★★ 5/5

Google

Being a first time buyer, I was extremely anxious and didn't know where to start. Holly and Abby were super helpful and put me at ease. They kept me up to date the entire time and communication was always quick throughout the process. They definitely got us a better deal than what my wife and I were previously quoted by the bank before deciding to use IMS. Thank you! :) Highly recommended and will not hesitate to use them again when it comes to remortgaging!

Toni-Marie · 25 October 2022

★★★★★ 5/5

Google

Michelle and her team have made, what we thought was impossible, a dream come true. We starting looking at becoming home owners as we needed more space than our rented property could offer us for our growing family. It was a bit of a long shot as our mortgage application was complex due to both myself and my husband being self employed but Michelle was able to search the whole market for the best mortgage that suited us. The time, effort and patience that went into the work to get this through for us was second to none. We can’t thank Michelle & Abbi enough for their friendliness, professionalism & impressive communication which made the process seamless. IMS are truly amazing and we would highly recommend them to anyone looking to take out a mortgage! They are, without doubt, the best company we have ever dealt with and deserve huge recognition for putting their customers at the heart of there business. Thank you again from an incredibly happy customer on completion day :)x

Carla · 25 October 2022

★★★★★ 5/5

Google

We been using Michelle mortgage advice for while. She is very professional and very keying to always get us the right deal on our mortgage.I can definitely agree she is the best mortgage advisor in Oxfordshire. I couldn’t trust in anyone else. Thank you so much Michelle for your time and dedication to always find us the best deals.

Christian · 27 April 2024

★★★★★ 5/5

Google

We have used Michelle and her team for many years and cannot fault the exceptional, professional service we have received on each occasion.! Highly recommend.

Adrian · 3 August 2025

★★★★★ 5/5

Google

I recently had a remortgage and, as i am local to Bicester, used IMS Mortgage Solutions. I couldn't have been happier. They were excellent, and secured my new Mortgage. Michelle, Beth and the IMS team were superb. I highly recommend speaking to them if you are looking for any Mortgage service.

Peter · 17 February 2026

★★★★★ 5/5

Google

Our experience so far with IMS has been nothing short of 5 stars! Holly has been amazing and has responded so quickly to our emails and questions, which has made the extremely stressful process of buying a house that little bit easier. As my partner and I are first time buyers, we are very unsure of the process and necessary steps, but Holly and the team at IMS have been so supportive and understanding! Would highly recommend:)

Megan · 25 October 2022

★★★★★ 5/5

Google

Michelle is an outstanding mortgage advisor! Her expertise, professionalism, and dedication are truly remarkable. She guided my partner and I through the re-mortgage process seamlessly, providing clear explanations and providing us with honest unbiased advice. Michelle's personalised approach and attention to detail made us feel confident and supported throughout. I highly recommend IMS Property Group to anyone seeking mortgage advice, they won't be disappointed!

Jake · 25 October 2023

★★★★★ 5/5

Google

I have been using IMS for the past 7 years to get our first mortgage and then re-mortgaging thereafter and would be hard pressed to go anywhere else. Michelle and her team have always been incredibly helpful and insightful. My emails are always answered in a timely manner and things are always explained in a way that I can fully understand. Thank you for all the hard work you have done for us over the years.

Megan · 25 October 2022

★★★★★ 5/5

Google

I have used IMS since I first purchased my house! As always, Michelle was friendly and incredibly helpful when advising me on a new mortgage deal!

Keshia · 26 May 2025

★★★★★ 5/5

Google

Well deserved of a 5 star review, the service provided by Michelle was very friendly and efficient - Michelle knows her stuff and have us lots of very useful advice on different options for our mortgage and gave us a quick turn around on applications. Being in Bicester IMS are familiar with the local estate agents, which is a definite plus.

Dave · 25 October 2023

★★★★★ 5/5

Google

Very helpful, supportive and efficient team - our experience with them has been great so far, highly recommend!

Daniel · 10 September 2026

★★★★★ 5/5

Google

Me and my partner Jenny were recommended by numerous people about IMS and using them as a mortgage broker was the best decision we made. The team at IMS made everything easy to understand and we’re always contactable to any questions we had, I recommend using IMS services to anyone who is looking to buy a house or remortgage.

Chris · 25 October 2023

★★★★★ 5/5

Google

Amazing service from Michelle. She made the whole process of remortgaging quick and easy. Always goes above and beyond in customer service, extremely approachable and answered any questions we had promptly. We will not hesitate in using IMS for any help with our mortgage and when buying and selling our property in the future. Highly Recommended. Thank you Michelle.

S · 25 October 2023

★★★★★ 5/5

Google

Michelle and team are amazing. As a first time buyer it was all new for us, but they made the process very easy. Definitely recommend it to everyone.

Dorota · 3 April 2025

★★★★★ 5/5

Google

We approached IMS after a quick google search and we are so glad that we did! Holly was fantastic and helped us find the right mortgage product and got it approved super quickly. The process was efficient and took away the need for many applications with many lenders to try and obtain the correct mortgage. Considering our purchase was very different to the usual Holly and Abbie still managed to get us there in the end. Thank youPositiveProfessionalism

Patrick · 25 October 2021

★★★★★ 5/5

Google

To Jasmin and Holly, I can't thank you enough for the assistance and guidance you provided during my recent home purchase. You and the rest of the team were professional, informative, responsive and patient during EVERY step of the process. I always felt comfortable that you had my best interest at heart. You made a potentially difficult process relatively easy. I can Say the team at IMS gained my full trust during this process. Thanks again.. Kudos to you all .. :-)

Craig · 10 December 2020

★★★★★ 5/5

Google

Everyone I have dealt at IMS (Michelle, Abbi and Jade) have all been amazing help to me in securing a mortage for new property. Always approachable, friendly and give informative answers to any questions I have had. Have made the process extremely easy doing all the hard work for me and would defiantly use them again.

Richard · 25 October 2023

★★★★★ 5/5

Google

Holly and team from IMS have been outstanding and the service has been exceptional, always available to answer questions . Clear and transparent communication throughout regarding my mortgage and house purchase. The teams professionalism is second to none. With IMS you can relax and sleep easy at night while they take care of business. Thank you for restoring my faith in estate agents I will 110% recommend IMS.

Nellia · 25 October 2022

★★★★★ 5/5

Google

We have used IMS for many years for mortgage advise and recently sold our first home with them. They were professional and kind throughout the whole process, always there to discuss any concerns and helped us to sell our house to the 2nd viewing during a pandemic. Lynsey was always at the other end of the phone and provided us feedback straight away after viewings. Holly was always available to help with mortgage advise during a difficult time and sorted our insurances out for us quickly and efficiently. They helped make the process of selling as stress-free as possible and we were very thankful we chose to go with them!

Grace · 25 October 2020

★★★★★ 5/5

Google

I would highly recommend IMS mortgage services. Holly has been absolutely fantastic, professional and really helpful during our first home purchase. The IMS team takes care of your needs and makes all the mortgage process easy and effortless. I was told I was going to actually enjoy the purchase of my new home and that is exactly what happened, every step was performed on time and all our doubts were clarified immediately. We are really grateful for their help and dedication.PositiveResponsiveness, Quality, Professionalism, Value

Teresa · 25 October 2020

★★★★★ 5/5

Google

We are new to the UK and recently moved to Bicester our intention was to get back into the property market as soon as we could, we approached Michelle Niziol to assist with our mortgage and she has made a very complicated process streamlined and simple. Michele has been super helpful with everything. Thank you

John · 25 October 2023

★★★★★ 5/5

Google

Myself and my partner came to Michelle for mortgage advice, we didn’t have a clue about mortgages and Michelle was very helpful. She explained things brilliantly and she was in general a lovely lady. I can not recommend Michelle enough to first time buyers like ourselves. Thank you Michelle.

Melissa · 28 January 2024