IMS Property Group Cherwell reviews

★★★★★ 5/5

Google

I have used IMS several times for mortgage advice and for identifying suitable products. On each occasion they have understood the requirement, identified a suitable product and kept me informed of progress throughout. Recent changes in staff haven't affected the way they do business and Michelle quickly stepped in and resolved a minor issue. I have recommended them to friends and family and would definately use them again.

David · 25 October 2023

★★★★★ 5/5

Google

The whole team at IMS, especially Jasmin and Holly, have been outstanding at arranging our mortgage and guiding us through the process from beginning to end. We would definitely use them again. They are easy to talk to and have made the whole journey as smooth as possible. They've kept us regularly updated and have been happy to answer any questions we've had at any time. Outstanding customer service at all times. Absolutely brilliant, we simply can't thank them enough.

NannyJ · 26 October 2018

★★★★★ 5/5

Google

Can not Fault IMS. I first used IMS when buying my first property and have come back with the remortgage the same place. The process can be very daunting when doing it on your own but they take the time to explain everything in detail for you to understand. They have made the process seamless and are a great support. Brilliant company and would 100% recommend.

Christina · 25 October 2023

★★★★★ 5/5

Google

We initially went to IMS just to get some advice on whether we could even think about applying for a mortgage. From the initial meeting Jasmin kept in touch, gave use clear advice and was always there to answer any questions we had. We're now in the process of moving into our own home. We couldn't have done it without Jasmin and Holly at IMS who have made what we thought was years off a reality. Nothing was too much trouble, no question was too small, the process was explained every step of the way and we felt reassured and supported throughout. This was really important to us as first time buyers. We would recommend them highly, genuinely lovely people to work with! Thank you IMS!

Ruth · 26 October 2017

★★★★★ 5/5

Google

Fabulous service from Abbi and the team, professional from start to finish and always kept us updated. We would 100% recommend IMS. We cannot thank you enough 😊 …

Tracey · 25 October 2022

★★★★★ 5/5

Google

This is the second time ive worked with IMS and both times have been a pleasure. Michelle and Abby helped to really quickly find the right deal for me and took all the hassle out of the process. The application process was really efficient, no paperwork involved and i was kept informed of what was happening all the way through. I always recommend them if anybody ever asks me and will continue to use them in future.

Dwayne · 25 October 2022

★★★★★ 5/5

Google

My Partner and I have rented accommodation for the last year and decided that we would like to invest instead in a home of our own. We went to IMS because we were told how genuinely good they were. The process of applying and getting what we could was straight forward and clearly explained to us. We are both very happy with the service that was provided by them. Jasmin and Holly were very professional. Highly recommended. Thank you

Simon · 26 October 2017

★★★★★ 5/5

Google

excellent service with sorting out our re-mortgage, very thorough with every step, would recommend their service to everyone.

Rachel · 20 September 2025

★★★★★ 5/5

Google

Simple chat to go through my requirements and then followed up as promised securing us the best deal possible!

James · 3 September 2025

★★★★★ 5/5

Google

After struggling to find an affordable mortgage in the current climate, Michelle worked tirelessly to find us the perfect one! Better than we ever could of imagined. She is incredibly knowledgeable and gave us great advise to secure our first family home. Communication was constant and at all times of the day, nothing felt like too much trouble for her. THANK YOU MICHELLE!

Lindsey · 25 October 2023

★★★★★ 5/5

Google

We had a lot of issues with another company and decided to go elsewhere and we were glad we did, Jade and Michelle put us at ease and helped us with everything. They are all friendly and knowledgeable and answered all of our questions. We would recommend IMS to anyone and when it's time to remortgage we wouldn't go anywhere else now.

Tasha · 25 October 2023

★★★★★ 5/5

Google

The team at IMS, especially Jasmin and Holly, have been absolutely brilliant at arranging our mortgage from beginning to end. I wouldn’t hesitate to use them again. They are easy to talk to and made the whole customer journey as smooth as possible. They keep you updated regularly and are happy to answer any questions you have at any time. They found us a fantastic deal for our mortgage and I can’t thank them enough!

Adam · 26 October 2018

★★★★★ 5/5

Google

IMS have been truly amazing in helping me and my partner purchase our first property. Being first time buyers was all a bit overwhelming. Michelle and Abbi are both extremely professional explaining everything in a easy manner. There dedication to getting back to you promptly is fantastic. Sorting us out with a solicitor and helping us with insurance companies Many thanks

Catherine · 25 October 2023

★★★★★ 5/5

Google

We have received a lot of help and advice from Michelle at IMS with setting a new mortgage rate. She has been very friendly and shown great communication in helping us understand the process. She has gone out of her way to support us with mortgage lenders despite some of the tight timeframes or short notice changes. I would highly recommend!

Sam · 25 October 2023

★★★★★ 5/5

Google

IMS provided a great service and helped me thought process providing updates at all times. Jasmin was my mortgage advisor who was also recommended by many people throughout Facebook she helped me throughout the whole process and was happy to explain each step in detail . Jasmin recommended help with insurances and solicitors too. i grateful for her help and would definitely recommend IMS to others. fast and quick service provided in great detail.

Mei · 26 October 2018

★★★★★ 5/5

Google

This is our second time dealing with IMS for re-mortgaging and wont be our last, Jasmin has been brilliant throughout the whole process. Very prompt responses and always helpful. Thanks again for your hard work. 100% recommend!

Adam · 25 October 2020

★★★★★ 5/5

Google

As a first time buyer finding a mortgage is a very daunting experience. IMS dealt with every aspect of securing us a great mortgage offer and going through every step of the process. Dealing with every question and explaining this in a simple way that we would understand no question was to big or to small. Their customer service is excellent and even offered additional support with our property agents and contacting them on our behalf. We will definitely be recommending IMS to friends and family and will be back for any future mortgage advise.PositiveResponsiveness, Professionalism, Value

Lindsey · 25 October 2021

★★★★★ 5/5

Google

This was the second time we have used IMS for our mortgage and first time selling with them! What can I say apart from THANK YOU! Fantastic service all round from Lynsey’s enthusiasm to Holly being on hand to answer my ridiculous questions. Nothing was too much trouble and made the whole process as painless as it could possibly be, especially whilst in the middle of the pandemic! Thank you. We are now in our lovely new home and are loving every second. Would 100% recommend IMS.PositiveResponsiveness, Professionalism, Value

Hannah · 25 October 2021

★★★★★ 5/5

Google

Very helpful getting us to a good mortgage solution

Peter · 1 November 2025

★★★★★ 5/5

Google

We would recommend IMS mortgages to anyone! By far the best experience we have had. Tom made our experience hassle free and always went a step further to ensure we were getting the best! Will defiantly be using IMS again.

Kyle · 11 January 2019

★★★★★ 5/5

Google

I went to IMS for a second opinion on my buying situation and they kindly agreed to check over my current offer and paper work and consulted with me, with a great amount of insight.

Alistair · 25 November 2024

★★★★★ 5/5

Google

Outstanding service again from the team at IMS, particularly Holly, who made the process of remortgaging several properties simultaneously so simple and efficient. Highly recommended.

Mark · 25 October 2021

★★★★★ 5/5

Google

Absolutly briliant job from all in IMS.Very happy with service what they are provide.Love it👌 …

Martin · 3 June 2025

★★★★★ 5/5

Google

Highly recommend IMS with Michelle she help us get a mortgage for a shared ownership property 6 years ago, we was very impressed so we come back again this time to buy our next house, she made getting a mortgage easy and efficient it was one less thing to worry about!

Jenny · 25 October 2023