Trusted Agent profile · Cheltenham
Verified
★★★★★
922 reviews across 2 platforms
28, Bath Street, Cheltenham, GL50 1YA
Part of The Property Centre, see every office.
The Property's office in Cheltenham, at 28, is rated 4.8 out of 5 across 922 reviews on two platforms, including 832 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of six awards The Property won in 2026.
Send The Property Centre a message.
The Trusted Agent 2026 results for The Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Cheltenham is among the ESTAS 2026 winners.
ESTAS winner in three years: 2026, 2025, 2023.
2025 1 Best in Postcode ESTAS 2025 winners
2023 1 Best in Postcode ESTAS 2023 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
GoogleThey provided an excellent service during our property viewing. Roisin arranged the viewing for us and was extremely professional and helpful throughout. She patiently answered all our questions about the property and gave us a thorough …
That's always nice to hear, Frank. We're glad you were pleased with Roisin's service and are happy to be helping you on your buying journey.
5/5
GoogleI had the pleasure of having Rechay as my viewing assistant( The property centre) today, and despite the rainy and challenging weather, she was incredibly kind and helpful throughout the entire viewing. Her friendly and accommodating …
Thanks for taking the time to write us a review and for rating Rechay's service so highly. We're pleased to be helping you on your property buying journey :)
5/5
GoogleI had a viewing with Rechay and she was so lovely! She answered all my questions and gave me lots of information about the property! One of the best viewings I have had so far! Thank you!
We're glad you found the viewing helpful, Lucie. We always strive to give as much information about a property as possible so that buyers can make an informed decision. Thanks for taking the time to write us a review, we're happy to be helping you on your property buying journey.
5/5
GoogleClaudette showed us around 3 properties today and was very professional with all parts of the process. Good communication certainly recommended
Thank you for leaving such a great review Chris :)
5/5
GoogleGreat service by the lovely Rechay Richardson.She explained in detail about the properties,utilities and facilities around the area. Definitely, recommend them.
Thank you for taking the time to leave such a great review Sumaira :)
5/5
GoogleAbsolutely fantastic service throughout till completion. Highly recommend the property centre. Thank you Barney Jackson and team.
Thanks for your recommendation and kind comments, we appreciate it. Wishing you all the best for the future.
1/5
TrustpilotPoor experience
Poor experience. We listed our property for sale. During a visit from a potential buyer we discovered they had damaged our property. We raised this with TPC who were not interested in the feedback, and confirmed they had watched the potential buyer cause the damage. We had to pay ourselves to get a builder to resolve the issue. Gave notice to leave them, and they just offered to stop marketing us, and gave us the keys back immediately, they did not push back, they just let us go. Disappointing.
5/5
GoogleOliver and the team were fantastic from the start. Very friendly and professional. They sold our house in 4 days and helped us to secure our new house which was also sold by them. They stayed involved during the process until the contracts were exchanged, with regular communication. We would definitely recommend the Property Centre.
Thanks for your great review, Siobhan. We wish you all the best in your new home!
5/5
GoogleThe process of selling the property was made so much easier with the support of TPC and our contact there, Barney Jackson. The whole team, when calling in or when returning my calls were fantastic- …
Thank you for your fantastic feedback Joanna! We're so pleased to hear Barney and the rest of the team made the process a positive one :)
5/5
GoogleWe came to market in August '24 and had an awful experience with Yopa. This really put us on the defensive with estate agency's but called 'The Property Centre' in Cheltenham on strength of reviews. …
Thank you for such a great review Paul! We're glad we were able to help you with your sale and you felt so positively about our service :)
5/5
GoogleElla at the property centre was an absolute star. She went above and beyond to find houses for us in the area and get to know what we were looking for and her communication was excellent.
Thank you for leaving such a positive review of your experience with us :)
5/5
GoogleThe Property Centre staff have been both friendy and helpful whilst maintaining professionalism throughout the sale of my house. I would not hesitate to use them in the future, and I recommend them wholeheartedly 👍 …
Thank you for your review Karen :)
5/5
GoogleHad a viewing with Claudette and a meeting with the mortgage advisor. Very informative and helpful in the early process while starting my house search. Cheers
Thank you for the great review Ahmed :)
1/5
TrustpilotSeriously rude people
Seriously, rude people.they are even getting there staff leaving reviews on here to make this one lower. Photos taken in 1st days of my tenancy,mould hid behind food cuboards in kitchen and Landlord apparently won't do any work on a house full of damp behind kitchen cupboards and in all rooms. They painted over it. Now 2 months in soon as I ask for repairs they talk to me like crap landlord won't spend a penny apparently oh and they refused free work to remove the cavity installation that is causing the damp That's an 8k job done for free refused. They called the council to saynod be calling them and to slag me off they also tried to obtain my social workers number to sabatarge my fostering application when I refuse to give them the number then they then told me i can have anyone else in this house even though theybwas fully aware i was going to foster a child before i paid deposit!! Social will tell me if they get a call, and I will be taking legal action. They have already broken gdpr by calling people on my behalf to slag me off and cancel jobs the council were doing for free. I urge you all to make a complaint to the council and the property omnibusman as there are so many people all saying the same as me if you read the reviews. Ian, the boss, is useless and won't take complaints unless you do a formal complaint with a 15-day reply notice on. If you're living in mould like me, log everything. See the doctor often to check on your health as mould is seriously bad for you, and I have 1 lung and all the staff are fully aware of that also.AND MOST IMPORTANTLY SEEK LEGAL ADVICE
5/5
GoogleThe help, patience and guidance from Barney and his team throughout the whole experience of selling our house was invaluable. He went above and beyond to get it across the line. Thank you.
Thanks for taking the time to write a review and for rating Barney's service so highly. Both he and our Cheltenham team put in a lot of effort to make the selling process as easy and straight-forward as possible, so it's always nice when their hard work is appreciated. Wishing you every happiness in your new home.
5/5
GoogleA brilliant viewing with Elle, such a lovely and helpful individual.
Thanks for such a lovely review Lula
5/5
GoogleThanks to Barney and his team for advertising and selling our property. We were kept well informed on a weekly basis of the ongoing sale of the house. I would highly recommend them.
Thanks for your positive comments about Barney and our Cheltenham team, Jane, we appreciate you recommending our service and taking the time to write us a review.
5/5
GoogleWe met Rechay Richardson for a viewing of a property today. She was not only very professional but also friendly. We greatly appreciate how clearly she answered all our questions as first time buyers.
Thank you for your review Meneka, we're glad Rechay made your viewing as helpful as possible :)
5/5
GoogleGreat service from the Property Centre, Cheltenham. The friendly and professional team communicated with us really well throughout the process and made things as smooth as possible. We wouldn't hesitate to recommend them.
Thanks for reviewing our service, Rob. We're glad you've been happy with everything and wish you all the best in your new home.
5/5
GoogleBarney Jackson has been a property consultant to me for a number of years and he is someone that I trust to give me honest and appropriate advice on properties that I am actually interested in. He understands what I am looking for and why and to boot he’s a really nice chap to know.
Many thanks for your review, Susan.
5/5
GoogleOliver was superb in assisting me when I visited the property centre last month. I’ve been to estate agents before who never really took the time for me, to show me everything that they had to offer. Oliver took his time, explained …
Thanks for your review, Samantha. We'll be sure to pass your kind words on to Oliver.
5/5
GoogleI have had a very positive experience with The Property Centre in relation to purchasing a house as a first time buyer. Kim Sugar was especially helpful throughout the whole process. I'm really looking forward to living in my new home, thank you!
Many thanks for your review, Gina. We'll pass your kind words on to Kim and wish you all the best in your new home.
5/5
GoogleVery professional and helpful staff, I would recommend to anyone looking to sell.
Thanks for reviewing our team Jacob :)
5/5
GoogleI had a viewing with Rechay Richardson. she is very professional and well explained about the property.
Thank you for leaving such a great review of your time with Rechay :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. The Property Centre won Platinum in The Trusted Agent 2026 awards, and at the ESTAS 2026 awards won Gold for Sales in Southern (Berks, Buck, Gloc, Ox), RAN Agent of the Year, Best in County (Gloucestershire) and Best in Postcode (GL51), and ESTAS awards in two earlier years.
Send The Property Centre a message.
