Trusted Agent profile · Cheltenham

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The Property Centre Cheltenham reviews

★★★★★ Excellent

922 reviews across 2 platforms

28, Bath Street, Cheltenham, GL50 1YA

Part of The Property Centre, see every office.

The Property's office in Cheltenham, at 28, is rated 4.8 out of 5 across 922 reviews on two platforms, including 832 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of six awards The Property won in 2026.

Google logo

5.0 / 5

832

Reviews on Google

This office

Trustpilot logo

90

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for The Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

The Property Cheltenham is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Sales, Southern (Berks, Buck, Gloc, Ox)
  • WinnerESTAS 2026: RAN Agent of the Year
  • Best in CountyESTAS 2026: Gloucestershire, Sales
  • Best in PostcodeESTAS Best in Postcode 2026: GL51, Sales

ESTAS winner in three years: 2026, 2025, 2023.

ESTAS awards by year, 2025 to 2023
  • 2025 1 Best in Postcode ESTAS 2025 winners

    • Best in PostcodeESTAS Best in Postcode 2025: GL50, Sales
  • 2023 1 Best in Postcode ESTAS 2023 winners

    • Best in PostcodeESTAS Best in Postcode 2023: GL50, Sales & Lettings (Landlords)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Google

We have been liaising with Rechay Richardson regarding the purchase of a property for our son. Whilst we are still undecided about the purchase we have been extremely impressed with Rechay. She has stood out amongst others from your rivals …

David · 16 September 2025

Agent replied · 14 May 2026

Thank you for your great feedback David. We’re so pleased Rechay’s professionalism and enthusiasm have stood out :)

5/5

Google

Saw a property in Pitville with Rachel. She was very helpful, knew answers to all my questions and was very friendly and professional. She was clear on potential next steps and offered to keep in touch with this and other properties.

Nick · 16 September 2025

Agent replied · 16 September 2026

Thanks for your kind comments, Nick, we're happy to be helping you on your property buying journey.

5/5

Google

Very friendly always gave good advice and always communicated and kept us informed with how things was going would recommend them and would use again

Wyn · 11 February 2026

Agent replied · 11 May 2026

Thank you for taking the time to leave such a great review :)

5/5

Google

The Property Centre offered an amazing service from start to finish. The marketing material looked great and The Property Centre managed to secure a huge amount of interest from potential buyers. Communication with Oli and his team was …

Patrick · 22 September 2023

Agent replied · 21 June 2024

Thanks for reviewing our service, Patrick, and for your kind comments about Oli and our Cheltenham team. We're glad you've been pleased with everything and wish you all the best in your new home.

5/5

Google

The friendly professionalism from everyone in the Cheltenham branch is astounding. I genuinely do not see how I could’ve sold and bought a property with anyone else. They were informative, attentive and thorough making sure to keep me at …

Jake · 16 September 2025

Agent replied · 16 September 2026

Thanks for taking the time to write us a review, Jake. Both Ollie and Kim strive to give an exceptional service and it's always nice when their efforts are appreciated. Wishing you all the best in your new home.

5/5

Google

Very well presented Excellent customer service

Alan · 30 June 2026

Agent replied · 1 July 2026

Thank you for leaving a great review Alan.

5/5

Google

Very impressed with the excellent service provided by this office. We were phoned weekly and updated. Queries were quickly resolved, issues chased up on our behalf with solicitors, and our son’s house purchase went through within three …

Kelvin · 30 September 2023

Agent replied · 21 June 2024

We're delighted you were so pleased with our service, Kelvin. Barney works very hard to keep his clients informed throughout the buying process and it's always nice when his efforts are appreciated. We'll pass on your comments and wish your son every happiness in his new home.

5/5

Google

Excellent service throughout the whole process. Kept up to date, great communication. Can’t recommend them enough.

Michelle · 14 April 2026

Agent replied · 14 May 2026

Thanks for the great review Michelle :)

5/5

Google

The property that TPC sold for us within lightning timing had been on the market for almost a year with another well respected sales and lettings company in Cheltenham. …

Amanda · 14 December 2025

Agent replied · 11 May 2026

Thanks for taking the time to write us a review, Amanda. We're happy to have helped and really appreciate you recommending our service

5/5

Google

I couldn't have been happier with The Property Center, they were exceptionally proactive, always keeping me in the loop and actively chasing all parties involved. My dealings with other large estate agency companies have been very poor in comparison.

George · 16 September 2025

Agent replied · 8 December 2024

Thanks for reviewing us, George, we're glad you've been so pleased with our service. Wishing you all the best with your move

5/5

Google

I had a great experience viewing a property with Rechay. She was punctual, professional, and knowledgeable, answering all my questions clearly. The viewing was well-organized, and they provided helpful insights about the property and the area. Would highly recommend!

Andy · 16 September 2025

Agent replied · 16 September 2026

Thank you for your review Andy and what incredible feedback on your time with Rechay :)

5/5

Google

I have used The Property Centre to purchase my new home and also previously to sell my late father's property. On both occasions they were 100% professional and crucially patient. I was always kept fully informed and updated. …

GazIlott · 16 September 2025

Agent replied · 16 September 2026

Thanks for taking the time to review our service, Gareth. We've been happy to help and are glad you've been pleased with everything. Wishing you lots of happiness in your new home.

5/5

Google

Rechay was very knowledgeable and professional, making the viewing of the property seemles and enjoyable! Great company thus far!

Ena · 22 September 2024

Agent replied · 24 August 2024

Thanks for your review, Ena, and for your kind comments about Rechay's service. We're happy to be helping with your property search.

5/5

Google

Genuinely we could not have asked for a better service than The Property Centre had given us. We had worked with two Cheltenham/tewkesbury estate agents who we had lots of issues with and sales that fell through. …

Lucy · 22 September 2025

Agent replied · 10 November 2024

Thanks for taking the time to write us a review, Lucy. Oliver and his team work extremely hard for their clients, doing whatever they can to facilitate the process so that sales can complete as quickly as possible and it's aways appreciated when their efforts are recognised.

5/5

Google

I recently purchased a house through The Property Centre, and was impressed by their professionalism, quick response times, and approachability throughout. …

Sam · 16 February 2026

Agent replied · 11 May 2026

Thanks for such a great review Sam, we're so glad to hear Claudette and the rest of the team were able to do such a great job progressing your purchase. We wish you the best in your new home :)

5/5

Google

She paiently waited for us and provided excellent sevice.

Lea · 28 May 2026

Agent replied · 30 May 2026

Thank you for the great review Lea :)

5/5

Google

Oliver Davis, the Branch Manager at the Cheltenham branch of the Property Centre, is a fantastic estate agent who is clearly very passionate and dedicated to his role. Oliver’s communication has been fantastic throughout the process of …

Matt · 16 September 2025

Agent replied · 16 September 2026

Thanks for recommending us, Matt, and for all your kind comments about Oliver and the service you received. Oliver prides himself on giving an exceptional service every time, as does the rest of his team and we were delighted when they won … More

5/5

Google

I recently had the pleasure of viewing a property with Rechay, and I can’t speak highly enough of the exceptional experience they provided. From the moment we connected, their professionalism, warmth, and genuine enthusiasm for the property …

Gibson · 16 September 2025

Agent replied · 16 September 2026

Thank you so much for taking the time to write such a thoughtful review Gibson. We're so happy to hear you had such a positive experience with Rechay and you felt listened to in your property search :)

5/5

Google

Amazing work as Its my first time they’ve made it all so easy up to now We had Elliemay lord help us and she is very helpful

Tom · 30 August 2026

5/5

Google

Oliver and the team were fantastic from the start. Very friendly and professional. They sold our house in 4 days and helped us to secure our new house which was also sold by them. They stayed involved during the process until the contracts were exchanged, with regular communication. We would definitely recommend the Property Centre.

SJ · 30 September 2021

Agent replied · 30 September 2026

Thanks for your great review, Siobhan. We wish you all the best in your new home!

5/5

Google

Can’t recommend Oliver and the property centre enough. Absolutely fantastic estate agents helped with every single stage of the sale and Oliver did way more work than required/ expected to ensure a tricky sale went through. I’m guilty of not spending the time to leave reviews but in this instance I had to. 5 star

Alex · 30 September 2021

Agent replied · 21 June 2024

Thanks for taking the time to review us, Alex. We're delighted you were pleased with our service and wish you all the best in your new home!

5/5

Google

Barney was very good. Communicated frequently and thoroughly. Very pleased with the service we received. Beth and Dave

Dave · 22 September 2024

Agent replied · 21 June 2024

Thanks for your review, Dave, and for your kind comments about Barney regarding the sale of your property. He works hard to keep his clients well informed throughout the selling process and it's always nice when his efforts are recognised :) Wishing you all the best in your new home.

5/5

Google

Acceptional service from all at The Property Centre Cheltenham. Natalie, Kim, Barney, Simon and Oliver were all fantastic. As a first time buyer, I found the viewing experience very helpful and they were very supportive throughout.

Andrea · 22 September 2023

Agent replied · 21 June 2024

We appreciate the feedback, Andrea, and will be sure to pass on your comments to the team. Knowing that buying for the first time can seem a bit daunting, they try to be as helpful as possible and it's always nice when their efforts are recognised. Thanks for reviewing our service.

5/5

Google

We have been searching in Cheltenham for sometime, Barney was in regular contact with new properties. He was proactive, friendly & sent us properties that matched what we were after unlike other local agents. We will certainly use them when we look to sell in the future.

James · 30 September 2022

Agent replied · 21 June 2024

Thank you for your review, your kind words will be passed on to Barney and the team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Property Centre Cheltenham

Has The Property Centre won any awards?

Yes. The Property Centre won Platinum in The Trusted Agent 2026 awards, and at the ESTAS 2026 awards won Gold for Sales in Southern (Berks, Buck, Gloc, Ox), RAN Agent of the Year, Best in County (Gloucestershire) and Best in Postcode (GL51), and ESTAS awards in two earlier years.

Want The Property Centre to help?

Send The Property Centre a message.

What do you need help with?

The Property Centre will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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