Trusted Agent profile · Cheltenham
Verified
★★★★★
922 reviews across 2 platforms
28, Bath Street, Cheltenham, GL50 1YA
Part of The Property Centre, Abbeymead, see every office.
The Property's office in Cheltenham, at 28, is rated 4.8 out of 5 across 922 reviews on two platforms, including 832 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of six awards The Property won in 2026.
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The Trusted Agent 2026 results for The Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
GoogleI have done a couple of property viewings with Clare, who has been very helpful and friendly. I appreciate the handout with details about the property that is given at the viewing! The team who arrange viewings also make the process simple and easy.
Thank you for your review Richard, we're glad to hear Clare made such a positive impression :)
5/5
GoogleBarney was incredibly helpful - I've heard stories of having to chase estate agents to get them to tell you what's happening, but Barney was so on top of it, calling us and checking to see how we were and updating us on the processes. …
Thanks for your review, Beth, and for recommending Barney and our Cheltenham team. We know that buying your first home can seem a bit stressful and our team strives to make the process as easy as possible, keeping all parties fully informed … More
5/5
GoogleBarney at the property centre in Cheltenham is superb. Very proactive, very responsive and incredibly knowledgeable. The whole service from start to finish was great. The whole team did a great job at managing the lawyers and the buyers to get it completed efficiently and effectively.
Thanks for taking the time to review our service. We're glad you were pleased with everything and will pass on your kind comments to Barney and the rest of our Cheltenham team.
5/5
TrustpilotThe property centre dealt with both our…
The property centre dealt with both our sale and purchase and they made the whole process so easy! They handled everything and were always professional, accommodating and informative. They really took the stress out of the selling process.
Thank you for taking the time to reply to us :)
5/5
GoogleVery friendly team. I appreciated the helpful and positive manner of Thomas within viewings. I also valued Holly’s advice when making an offer.
Thanks for taking the time to review our service, Fiona. We're happy to have helped and wish you all the best in your new home.
5/5
GoogleOutstanding - 6* if I could!! I couldn’t think any higher of Kim Sugar, a real credit to the team and was exceptional to deal with on my transaction. Having worked in the industry and a number of years in Finance it was really appreciated …
Thanks for your review and recommendation, Spencer. Kim does her utmost to make the selling process as stress-free as possible and your kind comments and recognition of her hard work are much appreciated. Wishing you all the best with your move.
5/5
GoogleAll of the staff I have spoken to from this branch have been very helpful, in finding and showing me properties. …
Thank you for leaving such a great review Anthony. We're so happy to hear you felt so positively following your viewing with Rechay, and she helped you feel so informed through out :)
5/5
GoogleMade me feel very comfortable and no question is a silly one!
It's great to hear you felt so comfortable Al, thank you for rating us so highly.
5/5
GoogleThe whole team are very good and Oliver is exceptional. It was not an easy sale process but Oliver was always available for advice and guidance - he was pro-active and extremely helpful. There were some delays in starting the process as I …
Oliver is highly experienced and knows how stressful it can be when trying to organise the sale of property remotely. To that end, he strives to make the process as easy as possible and works hard to provide an exceptional service, so it's … More
5/5
GoogleBarney and his team at Cheltenham were fantastic throughout the process. They understood the type of property we were selling and who it would appeal to, we got a lot of interest and a sale within days. The 360 photos helped.. The actual …
Thanks for your kind words about Barney and our Cheltenham team, Rebecca. They all work exceptionally hard to make the selling process as easy as possible and it's great when their efforts are appreciated. Wishing you all the best in your new home.
5/5
GoogleBarney and the team have recently helped me sell a property and I couldn’t be more complementary of the service they provided. This is the first time I have used the property centres and I wouldn’t hesitate to recommend or use them again …
Thanks for your review, Gregory, and for your kind comments and recommendation of Barney, we're glad you've been pleased with everything
5/5
GoogleReally good experience buying through the property centre. Felt supported and this was much appreciated
Thank you for leaving a kind review of of you time with our team Charlie.
5/5
GoogleSecond time buying a property, and like before, Oliver and the team operated like a well oiled machine. Nothing is ever an issue and always are willing to help where possible. They were constantly working on my transaction and made sure I …
Thanks for your review, Juan, and for recommending Oliver and our Cheltenham team. They're all passionate about providing an exceptional customer experience and work hard to deliver that, so it's great when their efforts are appreciated :) Wishing you all the best in your new home.
5/5
GoogleVery professional,efficient and helpful, I am very pleased with the property center with the purchase of my first house,thanks to Barney Jackson and the team
Thanks for reviewing our service, Felix, and for all your kind comments about Barney and our Cheltenham team. Wishing you every happiness in your new home.
5/5
GoogleEfficient, friendly and reasonably priced. Can't fault their work in selling my house quickly and then getting me through all the problems caused by solicitors and the other parties. I wouldn't choose any other agents!
We were only too happy to help, Graham, and we're glad you've been pleased with our service. Thanks for taking the time to write us a review, we wish you all the best with your move.
5/5
GoogleI have been very impressed with the customer service from The Property Centre and from Oliver in particular. All the way through our process he kept us informed and we never had to chase him once. Indeed, he was the one constantly chasing …
Thanks for all your kind comments and for recommending our Cheltenham team. Oliver and all his team do their utmost to give the best possible service and having their hard work recognised is always appreciated :)
5/5
GoogleWonderfully informative, honest people giving you all the information you need and details you want to know. Rechay Richardson really stood out for us; Her down to earth nature and informative nature helped us along the road to house purchasing. Many Thanks Property Centre!
Rechay strives to help buyers by arranging as many viewings as possible of properties that could fit their criteria, and prides herself on both her knowledge of the properties she's selling as well as the local area so that buyers can make … More
5/5
GoogleWe recently bought a house with the help of Barney, and we couldn’t be happier with the service we received. He was incredibly helpful, always quick to respond to our emails, and kept us informed every step of the way, making the whole …
Thank you for your review Zofia. We're so glad to see you're so happy in your new property! Also, a thank you for mentioning Barney and Simon and your kind words :)
5/5
GoogleI would thoroughly recommend The Property Centre. They dealt with the sale of my mothers house efficiently and professionally from the initial valuation visit to completion day. All the staff we dealt with were extremely helpful, particularly Hannh who kept us fully informed on progress throughout.
Thanks for your positive review of our service, Paul, we're glad you were pleased with everything and will pass on your comments to Hannah and our Cheltenham team. Best wishes for the future.
5/5
GoogleWow!! I cannot thank the staff we communicated with enough from The property centre Cheltenham! …
Thank you so much for taking the time to leave such a detailed and thoughtful review. It's amazing to hear how Barney, Roisin, Claudette and especially Rechay. Your words incredibly encapsulate the service our team strives for, from working … More
5/5
GoogleWe were recently shown around various properties by Ella (& Ellie for one viewing). We found both to be extremely helpful and gave information to any questions we had. If they were unsure they offered to find out. Overall we were impressed by their professionalism and efficiency.
Thank you for leaving such a positive review of your time with us Matthew. We look forward to continuing helping you find your dream home :)
5/5
GoogleGood experience dealing with Jamie during my purchase of a home being looked after by him. Great communication and effort, especially in the final stages. Thanks for all you've done Jamie!
Thanks for taking the time to write us a review, Natalie. We're glad you were pleased with Jamie's service and wish you lots of happiness in your new home.
5/5
GoogleThank you for all the hard work helping me to get the property sold. The Property Centre Cheltenham have been superb right from day one!! The process got a bit tricky but was handled amazingly well. Spot on …
Thank you for your review Ben, we're so glad that you had such a superb time with our Cheltenham Branch. We wish you the best :)
5/5
GoogleEverone I have had contact with in the Property Centre have been very helpful, A Very good service, I would especially like to thank Simon Robinson, one of your agents who took the time and patience with my many questions. Thank you
Thanks for your great review. We'll pass your kind words on to Simon and the team and wish you all the best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Property, Cheltenham won Platinum; The Property, Taunton won Gold; The Property, Abbeymead won Gold; The Property, Stroud won Trusted Agent; The Property, Quedgeley won Trusted Agent; The Property, Gloucester won Trusted Agent.
Send The Property Centre a message.
