Trusted Agent profile · Cheltenham
Verified
★★★★★
922 reviews across 2 platforms
28, Bath Street, Cheltenham, GL50 1YA
Part of The Property Centre, Abbeymead, see every office.
The Property's office in Cheltenham, at 28, is rated 4.8 out of 5 across 922 reviews on two platforms, including 832 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of six awards The Property won in 2026.
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The Trusted Agent 2026 results for The Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
GoogleWe have had such an excellent experience buying and selling property with The Property Centre. From start to finish the advice and help we have been given has been second to none. Every query was answered efficiently and the team were on …
Thank you for leaving such wonderful feedback Daniel and Lizzie, it's so great to hear how the team were so much help while buying and selling :)
5/5
GoogleMy partner and I were shown a lovely property by Thomas Wride who was great. Very professional and felt honest. Showcased the good features without it feeling like a pushy sales pitch.
Thanks for leaving such a great review Jonathan :)
5/5
GoogleBought my new place through the Property Centre. Thy are a helpful and friendly team always on hand to assist with queries and are proactive. Special mention to Hannah the sales progresser whose positivity and drive was really key to help get my sale and the purchase over the line.
That's great feedback, thanks for taking the time to review our service. We'll be sure to pass on your kind comments to Hannah and wish you all the best in your new home.
5/5
GoogleRechay Richardson has been helping with our house search. She has taken the time to understand our requirements and has been friendly and proactive in finding solutions. We would definitely recommend her.
Thanks for your review and recommendation, Peter, we appreciate it.
5/5
GoogleThe best service I have ever received from any estate agent. Would definitely recommend
Thanks for your review and recommendation, Emma, we appreciate it and were only too happy to help. Wishing you all the best.
5/5
GoogleBarney was amazing and always got back to me before solicitors even had a chance to. I would highly recommend them for being friendly, helpful(we were first time buyers) and efficient.
Thanks for taking the time to write us a review, Michaela. We're glad you've been happy with Barney's service and wish you every happiness in your new home.
5/5
GoogleHighly recommended Estate Agent, hard working and very professional. Really could'nt ask for more.
Thanks so much for taking the time to review us, David, and for rating our service so highly.
5/5
GoogleWe got attended by Rechay. She is indeed a very splendid person who helped us understand everything patiently. …
Thank you for leaving the great review Omar.
5/5
GoogleEach time we have dealt with The Property Centre for viewings, the service has always been excellent by Rechay.
Thanks for leaving such a kind review.
5/5
GoogleThe Property Centre have been truly excellent in selling our home, and more importantly to Oliver for chasing our buyers and seller's agent at every stage of the process beyond the acceptance of the quote onto exchange and completion! We cannot be happier with The Property Centre - thank you!
Thanks for your review, Nicola, and for your kind comments about Oliver's service. He strives to make the selling process as easy as possible and it's always nice when his efforts are appreciated :) Wishing you all the best in your new home.
5/5
GoogleBarney came to do our evaluation and he was lovely and professional. As we were going to be away for a few weeks, he helped but the house in the market promptly so it could be shown while we were away. The house sold within 2 weeks of being …
Thank you for your fantastic review Christina! We're so pleased to hear that Barney, Oliver, Kim, and Simon provided such professional and efficient service throughout your sale. Selling so quickly is a great result, and we’re glad we could support you every step of the way. Wishing you the best :)
5/5
GoogleOliver and his team are incredibly helpful and professional. The friendly, trusting team listen and really take on board individual circumstances and clearly have a customer-focussed approach first which is incredibly refreshing to see in this industry. No pressure, no pushy sales people just great service. 👌🏻 …
Thanks for your review, Charlene, we're pleased you've been happy with our service
5/5
GoogleKim at the property centre cheltenham, was absolutely incredible. It was our first move after 17 years of living in our very first home, so the whole process felt slightly overwhelming. However Kim, was informative and supportive from start …
Thank you for such a lovely review Laura, moving 17 years after your first move can be incredibly overwhelming, so we're happy Kim was able to make the process so smooth for you, and help you feel so supported throughout :)
5/5
GoogleThe photos taken of our house were fantastic. The house was listed quickly and within a week, we had two viewings and an offer on our house. The team were very good at talking to our buyers as we were slow to find a house to purchase. More …
Thank you for your review James, our team pride themselves on providing the best customer service and appreciate honest feedback. We wish you the best :)
5/5
GoogleA brilliant experience, in that it was a difficult and frustrating journey (after a relatively quick sale) to my eventually purchase of another property. Oliver and his lovely team were unfailingly efficient, kind and patient. I was supported throughout it all. I can't recommend The Property Centre too highly.
Thank you for reviewing your time with us Alicia! We're so happy to hear Oliver and our team had such a positive effect on your experience! We wish you the best in your new home :)
5/5
GoogleWhilst looking to buy a house with The Property Centre, they were all very helpful and friendly. Elle, who I had spoken with multiple times, was a lovely girl, had great communication and was very informative.
Thank you for taking the time to leave such a lovely review of your time with Elle and the rest of our team, Lily :)
5/5
TrustpilotRenewal of Tenancy Agreement
The property Centre manage a house we rent, not always had a great experience with them however, the tenancy agreement was due for renewal and Gillian Critchson dealt with this for us, Gillian was lovely, very helpful and professional, answered all our questions and kept us updated.
5/5
GoogleI recently had the pleasure of working with The Property Centre in Cheltenham and cannot praise the team highly enough. From start to finish, the service was exceptional. Special thanks go to Simon and Oliver, who were nothing short of amazing and prompt throughout the entire process. The communication from the team was always on point. I never had to chase them for updates, as they were consistently proactive in keeping me informed. Their dedication and shared sense of urgency to sell my house were truly impressive, making the whole experience smooth and stress-free. If you are considering selling or buying a property, I strongly recommend using The Property Centre in Cheltenham. Their professionalism and commitment to excellent service make them a standout choice in the market.
Thanks for your kind comments and recommendation. Oliver and his team all pride themselves on giving an exceptional service every time and having their efforts recognised is always appreciated.
5/5
GoogleThe team at the property center in Cheltenham were a pleasure to work with while buying and selling our home. We needed an upgrade from our first little flat to a bigger family home and the guys were no more than happy to help. They were …
Thanks for your review, Alicia, we're pleased you've been happy with our service. The whole team works hard to ensure the buying and selling process is as easy and stress-free as possible, and it's always nice when their efforts are appreciated :) Thanks for using The Property Centre, we hope you're very happy in your new home.
1/5
Trustpilotworcester st johns rude
the staff in the worcester st johns agency are extremely rude and unfriendly, was standing looking at adverts in the window and they looked at me a if i should not have been there..how odd!! they need proper training
Hi Taylor, if you would like to expand on your review, or contact us directly to address the issue you faced, please email us at info@thepropertycentres.co.uk .
5/5
GoogleMe and my partner had a viewing with Clare. All questions were very well answered and she was so polite and lovely. Ended up making an offer. Amazing experience overall.
5/5
TrustpilotWe had a bad experience with Connells…
We had a bad experience with Connells then went to the Property Centre, and why didn’t we go there in the first place ? From the start with Daniel , to the listing and photos with Liam and a after sales with Laura we couldn’t fault anything, many thanks all.
5/5
GoogleWorking with Barney and Oliver on our purchase was such a refreshing experience. Prompt replies were given to everything we asked for and they chased a faster completion date consistently without our prodding them to do so. I wouldn’t hesitate to recommend them to anyone selling their home.
Thanks for your review and recommendation of Barney and Oliver's service, Mary. They both do their very best to make the buying process as easy as possible and it's always appreciated when their efforts are recognised :) Wishing you lots of happiness in your new home.
5/5
GoogleI would thoroughly recommend The Property Centre. They dealt with the sale of my mothers house efficiently and professionally from the initial valuation visit to completion day. All the staff we dealt with were extremely helpful, particularly Hannh who kept us fully informed on progress throughout.
Thanks for your positive review of our service, Paul, we're glad you were pleased with everything and will pass on your comments to Hannah and our Cheltenham team. Best wishes for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Property, Cheltenham won Platinum; The Property, Taunton won Gold; The Property, Abbeymead won Gold; The Property, Stroud won Trusted Agent; The Property, Quedgeley won Trusted Agent; The Property, Gloucester won Trusted Agent.
Send The Property Centre a message.
