Trusted Agent profile · Cheltenham
Verified
★★★★★
918 reviews across 2 platforms
28, Bath Street, Cheltenham, GL50 1YA
Part of The Property Centre, Abbeymead, see every office.
The Property's office in Cheltenham, at 28, is rated 4.8 out of 5 across 918 reviews on two platforms, including 830 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of six awards The Property won in 2026.
Send The Property Centre a message.
The Trusted Agent 2026 results for The Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
GoogleFriendly and helpful! Rechay provided with me with some great insights into the Cheltenham area and potential properties
We're happy to hear Rechay could provide such a great experience. Thank you for taking the time to leave the great review, Benjamin.
5/5
GoogleWhat amazing service we have recieved from The Property Centre. Rechay has showed us a few houses and has been really helpful. Thank you.
Thank you for taking the time to leave us such a kind review Tanya, it's so great to hear you had such a positive viewing experience with Rechay.
5/5
GoogleHighly recommend the property centre! I have just finished the process of buying my first home with them. Simon was amazing from the very beginning with helping us through our process, from showing us around the property, directing us into …
Thanks for writing a review of our service, Demi, we're glad you've been so pleased with everything :) We appreciate that buying your first home is an exciting time and our Cheltenham team do their utmost to make the process as enjoyable … More
5/5
GoogleSimon was fantastic from the first viewing to completion. He was always on hand to answer any questions and kept me up to date of the progress at each step. Would highly recommend Simon and the team at The Property Centre!
Thanks for rating Simon's service so highly, Sarah, and for taking the time to write us a review. We hope you're very happy in your new home.
5/5
GoogleOliver and team were excellent, with great communication throughout our house sale and a great balance between meeting our needs and getting the house sold! They were always at least 5 minutes early for holding viewings which is great from …
Thanks for taking the time to review our Cheltenham team and for recommending our service, Emily, we appreciate it. Oliver and the team strive to make the selling process as easy as possible and it's always nice when their efforts are recognised. Wishing you all the best.
5/5
GoogleStaff at Cheltenham branch kept us updated with the purchase and liased with us regularly on the next stage of the purchase can't fault any members of staff from first viewing to picking up the keys even when we went into the office nothing was to much trouble
Great to hear you felt so informed and updated throughout the process of buying your home Richard, thank you for leaving such a great review and we wish you the best in your new home :)
5/5
TrustpilotClaudette showed us around 4 properties…
Claudette showed us around 4 properties and really put us at ease with her friendly and professional approach. She was able to answer all our questions and I would thoroughly recommend her - don’t hesitate to use her; you won’t be disappointed.
5/5
GoogleThank you Claudette for your professional help during our house hunting process!
Thank you for your review Vivian, we wish you the best for the rest of your property journey!
5/5
GooglePositive viewing today. Roisin showed us around and was informed, helpful and patient while we asked questions and took measurements. She just let us take it all in but was there when we needed some input.
Thank you for taking the time to leave such a great review Rebecca :)
5/5
GoogleA big thankyou to Kim and the team at the Property Centre Cheltenham for supporting us every step of the way with our first house purchase. Kim went the extra mile to reassure and guide us as first time buyers.
Thanks for leaving us a review, Christina. Buying your first home is an exciting time, but Kim appreciates that it can also seem a bit daunting too and does her utmost to make the experience as easy and enjoyable as possible :) We're glad you've been happy with her service and hope you're really happy in your new home.
5/5
GoogleAlthough the process of selling my stepfathers flat had a number of challenges, Simon and the team were always on hand to help and support. They were particularly helpful in chasing the solicitor and getting the necessary documents on time.
Thanks for your review, June. Simon and the rest of our Cheltenham team appreciate the stresses that can be involved in selling a property and do their very best to minimise those. We're glad you've been happy with their service.
5/5
GoogleReally helpful with the sale of my property in Cheltenham
Thank you for leaving the great review, Philip.
5/5
GoogleGreat agent, arrived promptly and answered all questions with no fuss
Thanks for rating our service so highly, Rhys
1/5
TrustpilotWorst company ever
Worst company ever. Do not go near. I am hearing alot of bad stories from multiple people. I have my own business and word does get around.
Hi there, We take all customer feedback seriously so please be assured that we will investigate your concerns thoroughly. To that end, as we operate 10 offices across Gloucestershire and Worcestershire, we need some additional information to look into this. Please contact us at info@thepropertycentres.co.uk with further details, such as office and the property address and we will look into this matter promptly.
5/5
GoogleMs. Rechay Richardson exhibited exceptional proficiency and professionalism in facilitating our property tour. Her expertise was readily apparent, and we found her to be both helpful and confident. Her extensive experience in property sales …
Thank you for leaving such an incredible review of your experience with Rechay and that her skills and knowledge were so apparent during your tour :)
5/5
GoogleThey dedicated time and paid attention during the whole process.
Thank you for the lovely review, Andreea. We wish you the best in your new home.
5/5
GoogleAgent Rechay is very nice person very accomodating
Thank you for your review Marites :)
4/5
GoogleRechay very professional and friendly, understood area and property market. I felt Rechay had a really good understanding of my requirements. Thank you!
Thank you for taking the time to leave such a great review of your experience with Rechay.
5/5
GoogleThe Property Centre appeared informed and professional, so we decided to go with them to sell our house and buy our dream home. We had a few hiccups here and there, but Barney made sure everything was taken …
Thanks for all your kind comments, Kat. We appreciate you taking the time to review Barney's service and we're glad you've been pleased with everything. Wishing you lots of happiness in your new home.
5/5
GoogleOur overall experience was excellent from day one. The communication from all the staff was amazing throughout the entire process. Thank you for helping us purchase our first home.
We're so happy to hear you had such an excellent experience with our team Isha. Thank you for taking the time to leave a review and we wish you the best in your new home.
5/5
GoogleGreat service from Simon and his team - thank you!
We're glad you've been pleased, Becky, thanks for rating our service so highly.
5/5
GoogleI recently sold a property with the property centre and the service received has been brilliant. All staff were very easy to work with and kept me up to date at all stages of the process. External circumstances, meant it wasn't straight forward at any point, but Barney especially did everything in his power to support the sale.
Thank you for leaving such a positive review Jack and you felt supported through your selling journey. We wish you the best :)
5/5
GoogleMy partner and I bought our first home through The Property Centre and we never had an issue with them. Every questioned was answered on the same day, and if anyone was on leave there was always someone else to answer any queries. Nothing was ever too much trouble.
Congratulations on your new home Olivia! Thank you for taking the time to leave such a great review and we wish you the best in your new home!
5/5
GoogleFrom viewing the property initially, to completing, the Property Centre have helped guide us and given us confidence to make the best decisions for us. They have been quick to respond, and always willing to help. We would happily use them again in the future.
Thank you both for taking the time to leave such a great review :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Property, Cheltenham won Platinum; The Property, Taunton won Gold; The Property, Abbeymead won Gold; The Property, Stroud won Trusted Agent; The Property, Quedgeley won Trusted Agent; The Property, Gloucester won Trusted Agent.
Send The Property Centre a message.
