Trusted Agent profile · Cheltenham

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The Property Centre reviews in Cheltenham

★★★★★ Excellent

922 reviews across 2 platforms

28, Bath Street, Cheltenham, GL50 1YA

Part of The Property Centre, Abbeymead, see every office.

The Property's office in Cheltenham, at 28, is rated 4.8 out of 5 across 922 reviews on two platforms, including 832 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of six awards The Property won in 2026.

Google logo

5.0 / 5

832

Reviews on Google

This office

Trustpilot logo

90

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for The Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Google

Whenever I rent I look to dealing with people ,not companies.So far Oliver has been amazing,I could not have been more pleased . …

Irimia · 22 September 2024

Agent replied · 24 August 2024

Thanks for your review, Irimia. We're pleased you've been happy with our service :)

5/5

Google

As first-time buyers, we couldn’t have asked for a better experience with The Property Centre. From viewings to communication, the whole process was smooth and stress-free, and we felt fully supported every step of the way. …

Tia · 16 November 2025

Agent replied · 14 May 2026

Thank you for such an incredible review Tia, we're so glad Barney and the rest of the team were able to give you such a positive experience while buying your new home. We wish you the best in your new home :)

5/5

Google

Very pleasant and professional sales and letting negotiator ! Very knowledgeable about the property ! Excellent service

Amanda · 3 May 2026

Agent replied · 7 May 2026

It's great to hear you had such an excellent experience Amanda, thank you for leaving a review.

5/5

Google

Excellent Service. All the staff I dealt with in the office were polite and very helpful, I felt confident that any messages I left would be passed on and any queries were replied to promptly. The property was sold quickly. During the …

Julie · 16 September 2025

Agent replied · 11 January 2025

Thanks for taking the time to write us a review, Julia, and for all your kind comments. We look forward to helping you again in the future.

5/5

Google

Very informative and professional. Prompt service and available to answer any queries we had

Emma · 23 May 2026

Agent replied · 26 May 2026

Thanks for the great review Emma.

5/5

Google

I’ve never left a review before, but the service we received from The Property Centre, especially from Rechay, was fantastic. She supported us throughout both the selling and buying process, which came with its challenges. We’re really glad we had the chance to work with her.

Alexandre · 14 August 2025

Agent replied · 14 May 2026

We're so happy to hear we earnt the pleasure of being your first review! We're so happy that you had such a positive experience with Rechay, Alexandre. We wish you the best in your new home :)

5/5

Google

Oliver and his team were incredibly helpful and super on the ball throughout my transaction. Couldn’t fault the service - thanks so much!

Katy · 22 September 2024

Agent replied · 21 June 2024

That's always nice to hear, Katy. We're glad you've been so pleased with the service you received from our Cheltenham team and hope you're very happy in your new home.

5/5

Google

Just bought our new home through the Property Centre. We ended up in a long complicated chain, but Jamie Dyer got us through it! When things stalled, Jamie contacted everyone involved in the chain and got everything back on course. We truly appreciated the regular updates from Jamie, and should we ever move house again, we will definitely use The Property Centre to sell with!

Lesley · 14 December 2025

5/5

Google

We were first time buyers - Barney, Rachel and Ocoee were all excellent. They were in regular contact and we appreciated their professionalism, friendliness and clear communication. We also appreciated Oliver lending a hand to get things over the line in the final couple of days. We would happily recommend the team.

Sian · 30 September 2022

Agent replied · 21 June 2024

Thanks for taking the time to leave us a review. We appreciate how daunting the buying process can be for first time buyers and try to make the process as stress-free as possible. Good luck in your new home!

5/5

Google

Rechay facilitated an excellent viewing. She was on time, courteous, provided alot of really usual information and well described the potential of property. She made me feel much more confident in trusting the property centre to be a trustworthy and reputable business.

Jaskartar · 16 September 2025

Agent replied · 10 November 2024

Thanks for taking the time to write us a review, Jaskartar. We're happy to be helping you with your property search and we're glad you've been happy with Rechay's service.

5/5

Google

Absolutely outstanding start to finish. Oliver recognised our requirement to move quickly and had our house on the market, with pictures, the same day of the assessment. The other two estate agents said they’d get it done “in the next few …

Doug · 16 September 2025

Agent replied · 16 September 2026

Thanks for taking the time to write us a review, Doug, and for recommending our service, we really appreciate it. We're happy to have helped you on your property journey and wish you lots of happiness in your new home.

5/5

Google

Me and my wife was welcomed by Rache at property. She has explained in such a ways that there was no further doubt to clarify. I highly recommend The Property Center and Rache for some one who is dreaming go buy home.

Dr · 16 September 2025

Agent replied · 16 September 2026

Thank you for your kind comments :)

5/5

Google

Such a great team over in Cheltenham. Always positive and helpful over the phone. Currently helping me look for a shared ownership house. Keep up the good work, especially in these difficult times.

Corynne · 11 December 2025

Agent replied · 21 June 2024

Thank you for your review, Corynne. We wish you all the best with your search.

5/5

Google

From first contact to completion the staff at the property centre have been professional, friendly, contactable and efficient. They have helped progress the sale of our house every step of the way. I would use them again and I have recommended them.

Alistair · 14 September 2025

Agent replied · 14 May 2026

Thank you for your review Alistair, it's great to hear we had such a positive effect on the sale of your house :)

5/5

Google

Well! Where to start...Barney was nothing short of my personal assistant...every move and every action was convered by this guy and the team...he and the team there were very informative and kept me in the loop throughout...I can't thank …

Roger · 30 September 2023

Agent replied · 21 June 2024

Thanks for reviewing our service, Roger. We're glad you were so pleased with everything and will pass on your kind comments to Barney.

5/5

Google

friendly and knowledgeable team. They really know their stuff. With thanks to Barney who was very helpful. Would happily recommend to friends.

Clare · 22 September 2024

Agent replied · 26 July 2024

That's great to hear, Clare. Thanks for reviewing us and recommending our service :)

5/5

Google

Barney has been really helpful from start till finish. I would use him and the company again, as well as recommending him.

Madmanmuni · 22 September 2024

Agent replied · 26 July 2024

Thanks for your review. We're glad you've been pleased with Barney's service and wish you lots of happiness in your new home.

5/5

Google

First class communication and professional service in a difficult set of circumstances can't recommend the property centre Cheltenham highly enough, especially Barney

Jo · 22 September 2024

Agent replied · 24 August 2024

We're glad you've been happy with our service, Jo, we really appreciate the recommendation. Thanks for taking the time to write us a review.

1/5

Trustpilot

After a good start to our experience in…

After a good start to our experience in terms of selling our house it quickly went downhill. Trying to get accurate updates and a proactive approach to contacting relevant parties in our sale was very, very difficult to the point that my wife had to undertake this task on a daily basis. Constantly fobbed off and no real drive to support - we ended up giving them updates, which is surely wrong based on how much they were being paid. On the day of our move we had issues with the banking system, which caused some major stresses. They did not seem that bothered or willing to help. Again, we took it upon ourselves to try and sort, with the Estate Agent of the house we were buying driving things forward. If fact, our lead contacts at the Property Centre disappeared for the afternoon when we needed them most. I would strongly recommend avoiding the marketing and sales tactics they adopt, as you will end up very, very disappointed at the end of your experience.

Liam · 8 July 2025

5/5

Google

I had a truly great experience with the Property Centre Cheltenham. From start to finish their communication was excellent, and they made the whole process stress free. Highly recommended!

Emily · 11 January 2026

Agent replied · 11 May 2026

Thank you for taking the time to leave such a lovely review Emily :)

5/5

Google

Barney was the only agent that actually took time and invested on searching houses that could be of interest to us. Always very pleasant and professional. All the other agencies that we contacted to search for homes, would show us the one we would ask and not ask anything else, didn't seem very interested... But Barney was amazing! Thank you!

Ana · 22 June 2021

Agent replied · 21 June 2024

Hi Ana, thank you for your wonderful review. We wish you all the best with your house hunting.

5/5

Google

I could not have wished for better service - the best I have ever received from an estate agent.

Frederick · 2 April 2026

Agent replied · 16 April 2026

Thank you for such a great review Frederick.

5/5

Google

We had a great experience with the Property Centre. They knew the area well and were therefore able to offer clear guidance and expertise and they worked hard to offer a proactive and supportive service. The process felt transparent and …

Gemma · 16 September 2025

Agent replied · 8 December 2024

Thanks for taking the time to write a review of Barney's service. He strives to make the selling process as easy as possible and it's always nice when his efforts are appreciated :) Wishing you lots of happiness in your new home.

5/5

Google

Amazing experience. Oliver has brilliant from start to finish with my sale. At the start explained the process clearly, took great photos of the property and created a great listing. Then the whole way through was there for every question …

Alice · 16 September 2025

Agent replied · 16 September 2026

Thank you for your lovely review Alice. Oliver works incredibly hard to get the best results possible for his clients and we're happy to hear you felt this way too. We wish you the best :)

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Questions about The Property Centre

Has The Property won any awards?

Yes. In The Trusted Agent 2026 awards: The Property, Cheltenham won Platinum; The Property, Taunton won Gold; The Property, Abbeymead won Gold; The Property, Stroud won Trusted Agent; The Property, Quedgeley won Trusted Agent; The Property, Gloucester won Trusted Agent.

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What do you need help with?

The Property Centre will use your details to contact you about this. See our privacy notice.

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