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JLL Chelsea reviews

4.8

★★★★★ Excellent

208 reviews across 1 platform

2 Cale Street, Chelsea, SW3 3QU

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JLL's Chelsea office at 2 Cale Street is rated 4.8 out of 5 across 208 reviews on 1 platform, including 208 Google reviews rated 4.8.

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4.8 / 5

208

Reviews on Google

This office

Reviews may appear on more than one platform.

About JLL Chelsea

Newly opened in February 2017, our Chelsea team have already established themselves as one of the leading agencies on Chelsea Green. With a 3 strong Sales team and an equally strong 3 person Lettings team, we have every aspect of residential estate agency covered due to having nearly 20 years of experience within the team. Our expertise covers all areas of this charmingly historic green, making the team experts in the beautiful period properties that make Chelsea Green famous and such a pleasure to reside. We have incredibly close links with our neighboring JLL office in Knightsbridge, with 3 members of the Chelsea team working out of our Brompton Road office for many years.

Reviews

Every review we hold for the Chelsea office, from every platform, shown as written. First names only.

5/5

Google

The team is incredibly efficient. They understand your needs and what you looking for. They only propose you to visit apartments which corresponds to your preferences. You do not loose your time. On top of that they are just really really nice. I highly recommand JLL Chelsea (especially Lydia & David for their kindness).

Antoine · 24 March 2017

5/5

Google

I worked with Alasdair Gordon from the Chelsea branch to find my dream apartment. Alastair was incredibly helpful and showed me a property that I fell in love with and really made it happen for me to move in. Alasdair was always available …

Sarah · 7 May 2021

5/5

Google

We recently bought a Terraced House in Chesham with the help of Frost and Gemma in particular. The quality of the communication, the speed of the procedure and the politeness of all the stuff is certainly a key success point for the Chesham branch of Foster ! Thanks Gemma & Foster

Francesco · 22 May 2017

5/5

Google

Lydia was a real pleasure to work with. She was incredibly respectful with my time and only showed me properties that matched my search criteria. I'm surprised I'm writing a review for an estate agent but she was genuinely that good and a real credit to JLL.

George · 12 July 2019

5/5

Google

Great customer service from Nick, who organised that we quickly and smoothly got into our house before Christmas. Very much appreciated, Thank you!

Susanne · 22 May 2024

Agent replied · 22 May 2026

Many many thanks for posting this 5* Google review for Nick from our Chesham office. We are pleased to hear that you received great customer service and that you got into your house before Christmas. We will pass your comments on to him and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

1/5

Google

UPDATE to my below original review: In reply to Neil’s reply, I have text and called with Megan who he put me in contact with yet she doesn’t reply. Neil, I have also texted and called you …

Natalie · 7 May 2023

Agent replied · 7 May 2026

Hi there, I am sorry to read your comments here! After looking in to our records, I can … More

4/5

Google

This review is written by Semita. Jacqui and Alex have been extremely accommodating and very helpful. Keep up the good work. Thank you from our family.

Ananda · 22 May 2025

5/5

Google

Excellent service from beginning to end. Always helpful and realistic with advice, and lots of support along the way.

Melinda · 22 May 2024

Agent replied · 22 May 2026

Thank you so much for taking the time to write this fantastic 5* review for our Chesham Sales team. We are delighted to hear that you received excellent service and lots of support along the way. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

Purchased my first home with Frost, working with Grace the process was seamless and fast. 5*

Callum · 22 May 2024

Agent replied · 22 May 2026

Hi Callum - Thank you so much for posting this amazing 5 star Google review for Grace and our Chesham Sales team. We are delighted to read that working with Grace the process was seamless and fast. We will pass your comments on to her and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

I had a wonderful experience with Alasdair Gordon. He is an outstanding professional. He originally showed me a different listing that I found online, but once he met me and understood what I was looking for he recommended two flats which ended up being my favorites that I saw, including the one I am currently living in. I would not have found this flat if it were not for Alasdair. During my viewings I was extremely impressed by his honestly and professionalism handling viewings during COVID. After I decided on my apartment, he was always quick to respond to my emails and calls and made the entire journey from submitting an offer, signing the paperwork and moving in easy and seamless. I could not recommend him enough to anyone looking to move to the Chelsea area.

Julia · 9 September 2020

5/5

Google

Excellent service from Gemma and Alex all the way through, from the first viewing to completion. It was quite a complex sale and Gemma never failed to return a call and progress things in a positive and professional manner. Highly recommended

Tanya · 22 May 2021

Agent replied · 22 May 2026

Hi Tanya, Many thanks for taking the time to write this 5* review for our Chesham team. We are delighted to read that Gemma and Alex provided excellent service, from viewing to completion. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

From the begining of the sale process through to the end we found both Jacqui Cuthbert and Gemma Testa helpful, understanding and professional. We felt they went above and beyond what would normally be expected of an estate agent with the result being a smooth and speedy sale.

James · 22 May 2018

Agent replied · 22 May 2026

Hi James, Many thanks for taking to time to post this fantastic 5* review. We're delighted to hear that you were impressed with the service you received from Jacqui and Gemma. We will pass your comments on to the team. Best wishes

5/5

Google

JLL are fabulous estate agents, we highly recommend them ! Finding a flat was easy and JLL are very helpful. Thank you to Lydia and the team xx

Amelia · 24 March 2020

5/5

Google

Lydia and her team where swift and so helpful as they found me a home and helped me settle in smoothly. I couldn't recommend them enough!

LabAroma · 24 March 2020

4/5

Google

Staff friendly, very efficient

Fiona · 22 May 2024

Agent replied · 22 May 2026

Hi Fiona - Many thanks for taking the time to review our Chesham team. We take all our reviews very seriously and strive to achieve 5 stars. Was there anything our team could have done to improve your rating? Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

Gemma and jackie are an amazing team. Who worked above and beyond our expectations .professional, polite and honest. Will definitely be using frosts in Chesham in the future. Would recommend them to anyone thinking of selling

Steve · 22 May 2020

Agent replied · 22 May 2026

Hi Steve Many thanks for taking the time to post your 5* review for our Chesham team. We're delighted to hear that they provided you with an excellent level of service which made them stand out from other estate agents, and surpassed your expectations. We'll pass your feedback on to Gemma and Jacqui, and to The Frost Partnership senior management team. Best wishes to you from all at The Frost Partnership Estate Agents in Chesham

5/5

Google

Excellent service. Always take calls and gave valuable information and support during this stressful time.

Barbara · 22 May 2023

Agent replied · 22 May 2026

Hi Barbara, Many thanks for taking the time to write this 5* review for our Chesham Sales team. We are delighted you received excellent service and that they gave you valuable information and support. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

We used Frost to sell our mother’s home . There service was exceptional and professional. There knowledge of the housing market was totally correct. The sale went very smoothly I would highly recommend them.

Tanya · 22 May 2020

Agent replied · 22 May 2026

Hi Tanya Thank you for taking the time to write this 5* review for our Chesham team. We're delighted to read that they provided a professional and knowledgeable property service, which ensure the smooth sale of your mother's home. We will pass your comments on to all involved. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Great team and very helpful And the gentleman I was dealing with defiantly went The extra mile to get are sale sorted

Steve · 22 May 2022

Agent replied · 22 May 2026

Hi Steve Many thanks for taking the time to write this 5* review for our Chesham Sales team. We are delighted to read that they went the extra mile to get your sale sorted. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Friendly and fun to deal with, positive and helpful ethos, thank you Lydia, Dee and Andrew for the quick turnaround.

Jimmy · 24 March 2018

5/5

Google

We had an excellent service from the whole team, especially Gemma, who did a great job.

D · 22 May 2019

5/5

Google

Great support from Alasdair and the team. Thank you.

Burhan · 4 May 2021

5/5

Google

Incredible services and expertise!! So helpful and kind and will always be my go to estate agents!

Francys · 22 May 2022

Agent replied · 22 May 2026

Thank you so much for taking the time to write this incredible 5* review for our Chesham Sales team. We are delighted to read that they will always be your go to estate agents! We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

We had a very good experience with Frosts (Chesham branch) Particularly from Jackie, Gemma and Alex. They kept us informed throughout the process.

David · 22 May 2021

Agent replied · 22 May 2026

Thank you so much for your 5 star review for our Chesham team. We are so pleased they provided you with a very good experience throughout, especially Jacqui, Gemma and Alex. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

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Questions about JLL Chelsea

How many reviews does JLL Chelsea have?

JLL's Chelsea office has 208 reviews across 1 platform: 208 on Google.

What is JLL Chelsea's rating?

JLL Chelsea is rated 4.8 out of 5 across all 208 reviews, and 4.8 out of 5 on Google from 208 reviews.

Where is JLL's Chelsea office?

JLL Chelsea, 2 Cale Street, Chelsea, SW3 3QU.

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