Every review we hold for the Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team is incredibly efficient. They understand your needs and what you looking for. They only propose you to visit apartments which corresponds to your preferences. You do not loose your time.
On top of that they are just really really nice.
I highly recommand JLL Chelsea (especially Lydia & David for their kindness).
Antoine · 24 March 2017
★★★★★ 5/5
GoogleI worked with Alasdair Gordon from the Chelsea branch to find my dream apartment. Alastair was incredibly helpful and showed me a property that I fell in love with and really made it happen for me to move in. Alasdair was always available …
Sarah · 7 May 2021
★★★★★ 5/5
GoogleWe recently bought a Terraced House in Chesham with the help of Frost and Gemma in particular. The quality of the communication, the speed of the procedure and the politeness of all the stuff is certainly a key success point for the Chesham branch of Foster !
Thanks Gemma & Foster
Francesco · 22 May 2017
★★★★★ 5/5
GoogleLydia was a real pleasure to work with. She was incredibly respectful with my time and only showed me properties that matched my search criteria. I'm surprised I'm writing a review for an estate agent but she was genuinely that good and a real credit to JLL.
George · 12 July 2019
★★★★★ 5/5
GoogleGreat customer service from Nick, who organised that we quickly and smoothly got into our house before Christmas. Very much appreciated, Thank you!
Susanne · 22 May 2024
Agent replied · 22 May 2026
Many many thanks for posting this 5* Google review for Nick from our Chesham office. We are pleased to hear that you received great customer service and that you got into your house before Christmas. We will pass your comments on to him and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 1/5
GoogleUPDATE to my below original review:
In reply to Neil’s reply, I have text and called with Megan who he put me in contact with yet she doesn’t reply. Neil, I have also texted and called you …
Natalie · 7 May 2023
Agent replied · 7 May 2026
Hi there,
I am sorry to read your comments here! After looking in to our records, I can … More
★★★★★ 4/5
GoogleThis review is written by Semita. Jacqui and Alex have been extremely accommodating and very helpful. Keep up the good work. Thank you from our family.
Ananda · 22 May 2025
★★★★★ 5/5
GoogleExcellent service from beginning to end. Always helpful and realistic with advice, and lots of support along the way.
Melinda · 22 May 2024
Agent replied · 22 May 2026
Thank you so much for taking the time to write this fantastic 5* review for our Chesham Sales team. We are delighted to hear that you received excellent service and lots of support along the way. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GooglePurchased my first home with Frost, working with Grace the process was seamless and fast. 5*
Callum · 22 May 2024
Agent replied · 22 May 2026
Hi Callum - Thank you so much for posting this amazing 5 star Google review for Grace and our Chesham Sales team. We are delighted to read that working with Grace the process was seamless and fast. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI had a wonderful experience with Alasdair Gordon. He is an outstanding professional. He originally showed me a different listing that I found online, but once he met me and understood what I was looking for he recommended two flats which ended up being my favorites that I saw, including the one I am currently living in. I would not have found this flat if it were not for Alasdair. During my viewings I was extremely impressed by his honestly and professionalism handling viewings during COVID. After I decided on my apartment, he was always quick to respond to my emails and calls and made the entire journey from submitting an offer, signing the paperwork and moving in easy and seamless. I could not recommend him enough to anyone looking to move to the Chelsea area.
Julia · 9 September 2020
★★★★★ 5/5
GoogleExcellent service from Gemma and Alex all the way through, from the first viewing to completion. It was quite a complex sale and Gemma never failed to return a call and progress things in a positive and professional manner. Highly recommended
Tanya · 22 May 2021
Agent replied · 22 May 2026
Hi Tanya,
Many thanks for taking the time to write this 5* review for our Chesham team. We are delighted to read that Gemma and Alex provided excellent service, from viewing to completion. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFrom the begining of the sale process through to the end we found both Jacqui Cuthbert and Gemma Testa
helpful, understanding and professional. We felt they went above and beyond what would normally be expected of an estate agent with the result being a smooth and speedy sale.
James · 22 May 2018
Agent replied · 22 May 2026
Hi James, Many thanks for taking to time to post this fantastic 5* review. We're delighted to hear that you were impressed with the service you received from Jacqui and Gemma. We will pass your comments on to the team. Best wishes
★★★★★ 5/5
GoogleJLL are fabulous estate agents, we highly recommend them ! Finding a flat was easy and JLL are very helpful. Thank you to Lydia and the team xx
Amelia · 24 March 2020
★★★★★ 5/5
GoogleLydia and her team where swift and so helpful as they found me a home and helped me settle in smoothly. I couldn't recommend them enough!
LabAroma · 24 March 2020
★★★★★ 4/5
GoogleStaff friendly, very efficient
Fiona · 22 May 2024
Agent replied · 22 May 2026
Hi Fiona - Many thanks for taking the time to review our Chesham team. We take all our reviews very seriously and strive to achieve 5 stars. Was there anything our team could have done to improve your rating?
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleGemma and jackie are an amazing team. Who worked above and beyond our expectations .professional, polite and honest. Will definitely be using frosts in Chesham in the future. Would recommend them to anyone thinking of selling
Steve · 22 May 2020
Agent replied · 22 May 2026
Hi Steve
Many thanks for taking the time to post your 5* review for our Chesham team. We're delighted to hear that they provided you with an excellent level of service which made them stand out from other estate agents, and surpassed your expectations.
We'll pass your feedback on to Gemma and Jacqui, and to The Frost Partnership senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents in Chesham
★★★★★ 5/5
GoogleExcellent service. Always take calls and gave valuable information and support during this stressful time.
Barbara · 22 May 2023
Agent replied · 22 May 2026
Hi Barbara, Many thanks for taking the time to write this 5* review for our Chesham Sales team. We are delighted you received excellent service and that they gave you valuable information and support. We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe used Frost to sell our mother’s home . There service was exceptional and professional. There knowledge of the housing market was totally correct. The sale went very smoothly I would highly recommend them.
Tanya · 22 May 2020
Agent replied · 22 May 2026
Hi Tanya
Thank you for taking the time to write this 5* review for our Chesham team. We're delighted to read that they provided a professional and knowledgeable property service, which ensure the smooth sale of your mother's home.
We will pass your comments on to all involved.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleGreat team and very helpful
And the gentleman I was dealing with defiantly went
The extra mile to get are sale sorted
Steve · 22 May 2022
Agent replied · 22 May 2026
Hi Steve
Many thanks for taking the time to write this 5* review for our Chesham Sales team. We are delighted to read that they went the extra mile to get your sale sorted.
We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFriendly and fun to deal with, positive and helpful ethos, thank you Lydia, Dee and Andrew for the quick turnaround.
Jimmy · 24 March 2018
★★★★★ 5/5
GoogleWe had an excellent service from the whole team, especially Gemma, who did a great job.
D · 22 May 2019
★★★★★ 5/5
GoogleGreat support from Alasdair and the team. Thank you.
Burhan · 4 May 2021
★★★★★ 5/5
GoogleIncredible services and expertise!! So helpful and kind and will always be my go to estate agents!
Francys · 22 May 2022
Agent replied · 22 May 2026
Thank you so much for taking the time to write this incredible 5* review for our Chesham Sales team. We are delighted to read that they will always be your go to estate agents! We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe had a very good experience with Frosts (Chesham branch) Particularly from Jackie, Gemma and Alex. They kept us informed throughout the process.
David · 22 May 2021
Agent replied · 22 May 2026
Thank you so much for your 5 star review for our Chesham team. We are so pleased they provided you with a very good experience throughout, especially Jacqui, Gemma and Alex. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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