Trusted Agent profile · Chelsea, London

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JLL Chelsea reviews

4.8

★★★★★ Excellent

208 reviews across 1 platform

2 Cale Street, Chelsea, London, SW3 3QU

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JLL's office in Chelsea, London, at 2 Cale Street, is rated 4.8 out of 5 across 208 reviews on 1 platform, including 208 Google reviews rated 4.8.

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4.8 / 5

208

Reviews on Google

This office

Reviews may appear on more than one platform.

About JLL Chelsea

Newly opened in February 2017, our Chelsea team have already established themselves as one of the leading agencies on Chelsea Green. With a 3 strong Sales team and an equally strong 3 person Lettings team, we have every aspect of residential estate agency covered due to having nearly 20 years of experience within the team. Our expertise covers all areas of this charmingly historic green, making the team experts in the beautiful period properties that make Chelsea Green famous and such a pleasure to reside. We have incredibly close links with our neighboring JLL office in Knightsbridge, with 3 members of the Chelsea team working out of our Brompton Road office for many years.

Reviews

Every review we hold for the Chelsea office, from every platform, shown as written. First names only.

5/5

Google

What a team! From sale to completion in less than 6 weeks. Kept informed all the way, nothing was too much trouble. Thoroughly recommend this company.

Lesley · 22 May 2019

Agent replied · 22 May 2026

Hi Lesley, Many thanks for taking the time to write this glowing 5* review for the Chesham team. We're delighted to hear that they achieved such a quick property sale for you. We will pass you comments on to all involved. Best wishes from all at The Frost Partnership Estate Agency

5/5

Google

Amazing service. Lydia and Maddie were stellar!

Eric · 24 March 2020

5/5

Google

Thanks for a good job keeping us informed through the various stages of the sale - great work..!

Andy · 22 May 2021

Agent replied · 22 May 2026

Hi Andy Many thanks for taking the time to write this 5* review for our Chesham team! We're delighted to read that they provided you with a professional and informative property service throughout the sale of your house. Best wishes to you from all at The Frost Partnership

1/5

Google

Never got calls or updates. Failed to even get a single viewing over 4 months.

Dan · 22 May 2021

Agent replied · 22 May 2026

Thank you for your feedback which has prompted further discussion with our office. Privacy clauses prevent us from commenting further on this. Best wishes to you from The Frost Partnership.

5/5

Google

We had a fantastic experience with Frost. Lovely staff and great communication. I couldn't rate them highly enough!

Clare · 22 May 2020

Agent replied · 22 May 2026

Hi Clare Thank you for taking the time to write this lovely 5* review for our Chesham team. We're delighted to read you experienced such a fantastic property service. We will pass your comments on to all involved. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Professional, friendly, understanding and worked hard to get me the price I wanted. 10/10

Tim · 22 May 2020

Agent replied · 22 May 2026

Hi Tim Many thanks for the 5* review it is much appreciated, and we're delighted that you received a friendly and professional property service. Best wishes for all at The Frost Partnership

5/5

Google

Excellent service from Gemma and other staff at Chesham and also Flackwell Heath

John · 22 May 2020

Agent replied · 22 May 2026

Hi John Many thanks for writing this 5* review. We're delighted to read that you've received first class service from Gemma and the teams at Chesham and Flackwell Heath. We'll pass your message through to all involved. Kind regards

2/5

Google

Not a great experience with lags and delays

Sundhari · 22 May 2024

5/5

Google

Very helpful in these difficult times

Anthony · 22 May 2021

Agent replied · 22 May 2026

Hi Anthony, Many thanks for your 5* review. We are delighted that you found the Chesham property team very helpful at this difficult time. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

Tim Des Forges & team did a great job in a tough market. Calm, genuinely knowledgeable, and a pleasure to do business with. And most important - they got us the price we wanted. Couldn't be happier. Thank you.

Lucy · 31 July 2019

5/5

Google

Tim Des Forges & team did a great job in a tough market. Calm, genuinely knowledgeable, and a pleasure to do business with. And most important - they got us the price we wanted. Couldn't be happier. Thank you.

Lucy · 31 March 2019

5/5

Google

Tim Des Forges & team did a great job in a tough market. Calm, genuinely knowledgeable, and a pleasure to do business with. And most important - they got us the price we wanted. Couldn't be happier. Thank you.

Lucy · 24 March 2019

3/5

Google

Purchased property, 6 weeks ago. Told there was WiFi access by agent. Still no confirmation of WiFi as there is no cable connecting the house.

Humza · 22 May 2022

5/5

Google

Rating only, no written review.

The · 28 June 2026

5/5

Google

Super supportive and genuinely interested in getting the best property for you, not just trying to let it as soon as possible. Great after-sale support, too.

D · 24 March 2021

5/5

Google

The team is incredibly efficient. They understand your needs and what you looking for. They only propose you to visit apartments which corresponds to your preferences. You do not loose your time. …

Antoine · 7 May 2017

5/5

Google

I felt very well looked after by the team at the Chelsea office who understood what I was looking for and made the rental process stress free! Would highly recommend

Richard · 12 July 2018

5/5

Google

Okay

Tomasz · 19 April 2026

3/5

Google

A+ in every way.

Оля · 30 March 2026

Agent replied · 30 May 2026

Thank you for your feedback. We’re really pleased to hear you had such a positive experience, and we appreciate you taking the time to share it. If there’s anything we could have done to make it a full 5-star experience, we’d love to hear your thoughts!

5/5

Google

Harry was a star!!

Zac · 30 March 2026

Agent replied · 30 May 2026

Thank you, Zac, for your 5-Star review! It's amazing to hear Harry made such a positive impression, we'll be sure to pass this on to him!

5/5

Google

Rating only, no written review.

Laura · 28 February 2026

Agent replied · 30 May 2026

Thank you, Laura, for your 5-Star review!

5/5

Google

Rating only, no written review.

Edward · 22 September 2025

Agent replied · 22 May 2026

Many thanks for leaving this 5* Google review for our Chesham team, it is very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

Excellent service from the staff at JLL in Chelsea.Thanks go to Andrew and Lydia!

Lj · 12 July 2018

5/5

Google

Excellent service from the staff at JLL in Chelsea.Thanks go to Andrew and Lydia!

LJ · 24 March 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about JLL Chelsea

How many reviews does JLL Chelsea have?

JLL's Chelsea office has 208 reviews across 1 platform: 208 on Google.

What is JLL Chelsea's rating?

JLL Chelsea is rated 4.8 out of 5 across all 208 reviews, and 4.8 out of 5 on Google from 208 reviews.

Where is JLL's Chelsea office?

JLL Chelsea, 2 Cale Street, Chelsea, London, SW3 3QU.

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