Trusted Agent profile · Chelsea, London
Verified
★★★★★
208 reviews across 1 platform
2 Cale Street, Chelsea, London, SW3 3QU
Part of JLL, see every office.
JLL's office in Chelsea, London, at 2 Cale Street, is rated 4.8 out of 5 across 208 reviews on 1 platform, including 208 Google reviews rated 4.8.
Newly opened in February 2017, our Chelsea team have already established themselves as one of the leading agencies on Chelsea Green. With a 3 strong Sales team and an equally strong 3 person Lettings team, we have every aspect of residential estate agency covered due to having nearly 20 years of experience within the team. Our expertise covers all areas of this charmingly historic green, making the team experts in the beautiful period properties that make Chelsea Green famous and such a pleasure to reside. We have incredibly close links with our neighboring JLL office in Knightsbridge, with 3 members of the Chelsea team working out of our Brompton Road office for many years.
Every review we hold for the Chelsea office, from every platform, shown as written. First names only.
5/5
GoogleWe had a really great experience dealing with Holly and also Harry. They answered all our questions, we're friendly and super helpful. More importantly, they made the moving experience a lot less stressful daunting.
Thank you for your lovely feedback, Phillip. It's woderful to hear Holly and Harry were friendly, helpful and able to make the moving process feel much less stressful. We really appreciate you taking the time to share your experience.
5/5
GoogleWonderful service from Jacqui and her team. Professional, friendly and would highly recommend Thanks guys!
Thank you so much for writing this superb 5 star Google review for our Chesham Sales team. It was great to read that you received wonderful service from Jacqui and her team and that you would highly recommend them. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleMy wife and I don't believe the sale would have completed if it wasn't for the help of Grace, Jacqui and the team at Chesham. Lovely people to work with too, thank you all for being so patient.
Thank you so much for taking the time to write this 5* review for our Chesham Sales team. We are delighted to hear that they were lovely to work with and made your sale happen for you. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleWe had Frosts as the agent for both our sale and purchase which spanned from around May - December 2024. The service received was excellent. We were in a long chain which at times looked like it might never align but Jacqui really worked hard to organise everybody else and ultimately secure the exchange and completion. Thank you for everything.
Hi Sarah - Many thanks for writing this fabulous 5 star Google review for Jacqui and our Chesham team. It was great to hear that the service you received was excellent and ultimately secured your exchange and completion. We will pass your comments on to Jacqui and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleFrost have been beyond helpful. They never badger me, which I really appreciate, and have put me at ease throughout the buying and letting process.
Hi Priya - Many thanks for leaving this 5 star Google review for our Chesham team, it is very much appreciated and we are delighted to hear that they put you at ease throughout the buying and letting process. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleVery responsive team to all our questions which made the stress of moving so much easier to manage. 10/10 service
Thank you for leaving us amazing feedback, Graham. We're so pleased to hear that the team's responsiveness helped make your move less stressful. We really appreciate the 10/10 rating!
5/5
GoogleThe service from the agency was excellent from start to finish. They made the whole moving process much smoother and far less stressful. …
Thank you for your review. We're so pleased to hear that the team helped make your move smoother and less stressful. Holly and Harry will reallt appreciate the mention. We wish you all the best in your new home!
5/5
GoogleAfter 7 years in Chesham we decided to move on and used Frosts as our agent. Jacqui won us over with her extensive local knowledge and deep understanding of the market at the time. The whole process took much longer than expected (no fault of Frosts) which meant I dealt with the team at Frosts for well over 6 months. They were all professional, friendly and punctual at every step of the way. Would recommend them without any hesitation.
Hi Alan - Thank you so much for writing this 5 star review for our Chesham Residential Sales team. It was a pleasure to read that they were professional, friendly and punctual at every step of the way and that you would recommend them without hesitation.We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleWorking with Alasdair Gordon has been a wonderful experience. He is an outstanding professional, quickly assessing and understanding what a client wants / needs. Always quick to respond to my emails and calls, he has been a constant support throughout the process. I wouldn’t have discovered this flat if it wasn’t for Alasdair. Many thanks to Alasdair and to all the team involved.
Dear Claudia, We’d just like to thank you for taking the time to write this review. Thanks for your kind words about Alasdair too, we will make sure to pass your feedback on to him. We’re very grateful for clients like you and hope you will enjoy your new home. Thanks again! JLL Chelsea Team
5/5
GoogleBrought my first property from Wilkinson. Before I brought a property from Wilkinson. I was viewing loads of houses and none were meeting my criteria. When I come across the property In Wilkinson and did the viewing with Joe, it was a great …
Riz, we really hope that you enjoy your new home. We were very happy to help you, you were a great buyer to deal with.
5/5
GoogleWe bought our current house through Frost in Chesham. We found our Estate agent, Gemma to be so incredibly helpful at every turn. She really did go above and beyond to help us at every turn. Moving can be so stressful but Gemma was always there to help us and reassure. Thank you so much!
Hi Zoe, Thank you. That's fantastic to read; we're so pleased that Gemma from our Chesham team was incredibly helpful. We will pass your comments on to her and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleAfter 2 frustrating and failed attempts with other local agents, we successfully sold our property in Chesham. No small thanks should go to Gemma and the team in Chesham for getting this done. The difference in service was noticeable and while house buying and selling is stressful Frost's did everything to ensure ours went as smoothly as possible. Would certainly recommend.
Hi Michael, Thank you. That's fantastic to read; we're so pleased the Chesham team did everything to ensure your sale went as smoothly as possible, especially Gemma. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleI was very happy with Wilkinsons, they were professional, helpful and sold my property in record time. They always returned my calls and answered any queries that I had. I would definitely use them again. Thank you to all at the Winslow office.
Thank you your lovely words, they are very much appreciated by us all.
5/5
GoogleAmazing experience with Tommie, very helpful, attentive, and professional.
Thank you so much, Eva. We're delighted that Tommie could provide you with such excellent support. He'll be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
1/5
GoogleThis company has extremely poor customer services and discriminates people based on their place of birth. This was reported to the police as a racist abuse and legal action will be taken. I strongly advise anyone to stay away from these people.
5/5
GoogleThank you to Joshua Greaves from Lettings Consultant, Chelsea & Knightsbridge JLL for being super efficient and responsive on managing the letting contract I just signed for this week . I am very happy in my new lovely apartment . Thank you once once more
5/5
GoogleHolly & Harry have honestly been SUPER helpful and made the whole experience of moving NO STRESS! (some how!!)
Thank you so much, Harvey, for your kind words and 5-star review. We're delighted to hear Harry and Holly made your move completely stress free! Welcome to your new home.
5/5
GoogleExcellent service throughout a difficult and protracted sale/purchase experience. Particular thanks go to Jacqui Cuthbert who went to great lengths to ensure that, in the end all was well.
Thank you so much for this fantastic 5 star Google review for Jacqui and our Chesham Sales team. We are delighted to hear that you received excellent service throughout and that Jacqui went to great lengths to ensure that all was well. We will pass your comments on to her and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleReally positive experience. Super responsive and helpful.
Thank you so much for your lovely review! We’re delighted to hear you had a really positive experience with us. It’s great to know the team’s responsiveness and support made such a difference throughout the process. We always aim to make things as smooth and stress-free as possible, so your feedback truly means a lot. We really appreciate your recommendation and look forward to helping again in the future should you ever need us.
5/5
GoogleA big thanks to Alex and the team at Frost Chesham. They were easy and pleasant to deal with, prompt with responses, and always willing to work with me as the purchaser. I have no problems in recommending this office for its professionalism and good natured service .
Thank you Howard. That's really good to hear; we're so pleased the Chesham team provided you with a professional and good natured service throughout, especially Alex . We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleExcellent communication from start to finish, with responsive, professional and polite staff. A special mention needs to go to Alex for being there every step of the way to make sure timescales were met.
An excellent review! Thank you so much for taking the time and trouble to write this 5* Google review for Alex from our Chesham team. We are delighted to hear that they were responsive, professional and polite and that Alex was there every step of the way to make sure timescales were met. We will pass your comments on to Alex and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleThe whole team at Frost have been brilliant to work with - extremely professional and efficient. Alex in particular has been incredibly helpful, working hard to keep the process moving and providing outstanding customer service. Thank you!
Many many thanks for taking the time to post this fantastic 5 star Google review for Alex and our Chesham team. We are delighted to hear that the whole team were brilliant to work with - extremely professional and efficient. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleI highly recommend Jacqui and her team at Chesham Frosts. They were of great support throughout my selling and buying. They were patient, offered support and honesty, which is so rare in estate agents. I would always try to use them should I buy/sell in future.
Hi Katie - Thank you so much for taking the time to write this 5* review for our Chesham Sales team. We are delighted to read that they were a great support throughout your selling and buying. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleWe used Frosts for the sale and purchase of our house. They were extremely helpful and proactive from start to finish. I would highly recommend Frosts to anyone else, especially working with Gemma Testa and Jacqui Cuthbert. Great service, extremely helpful and friendly staff.
Hi Roy, Thank you for your 5 star review. That's fantastic to read; we're so pleased the Chesham team provided you with a great experience throughout, especially Gemma Testa and Jacqui Cuthbert. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JLL's Chelsea office has 208 reviews across 1 platform: 208 on Google.
JLL Chelsea is rated 4.8 out of 5 across all 208 reviews, and 4.8 out of 5 on Google from 208 reviews.
JLL Chelsea, 2 Cale Street, Chelsea, London, SW3 3QU.
