JLL Chelsea reviews

★★★★★ 5/5

Google

We sold our property through Frosts & everyone in the team was extremely professional. Jacqui had her work cut out with the chain, however she took it in her stride & worked extremely hard to appease all parties for the best possible outcome. Thank you for your patience Jacqui. Would definitely use again if we were sell.

Gemma · 22 January 2026

★★★★★ 5/5

Google

Brilliant from start to finish. Jacqui, Alex and Louis handled every step with professionalism and gave confidence even in a tough market. They were prompt with their responses and helped guide throughout. After bad experiences with other estate agents in the area, it’s no wonder Frosts are the leading estate agents in the area and would happily recommend to anyone

Tom · 22 December 2025

★★★★★ 5/5

Google

A great experience working with Max and the team on the sale of our house and the move. I would thoroughly recommend using Wilkinsons!

George · 28 August 2025

★★★★★ 5/5

Google

We recently purchased a property through Frosts, and found them very easy to deal with. Jacqui at Chesham was able to answer any of the questions we had, and kept the process moving smoothly by communicating with lawyers and vendors as required. I can't speak on the selling side, but certainly Frosts made the purchase process straightforward.

Matt · 22 May 2024

★★★★★ 5/5

Google

Frosts Partnership Chesham. Great bunch of people very helpful and understanding with the sale of my late father’s property, I would like to thank the manager Jacqui Cuthbert for the prompt response when I had to get the house valued, I needed three estimates for probate the two other estate agents I used I had to wait a couple of days but Jacqui came with in 20 minutes of me calling and this sealed the deal of who I was going to use to sell my dads property. Jacqui has a very high knowledge of the aria and knows the market. All the staff at Frosts are very helpful and always keep you in the loop and they are always on the other end of the phone to answer any questions you may have. Fantastic people to deal with, with a friendly and professional manor all the way through the process of selling my father’s house. It’s been emotional and a pleasure, thank you. M.

MATT · 22 May 2025

★★★★★ 5/5

Google

We’ve just purchased a house through Grace at Frost in Chesham and I can’t recommend them enough. The entire team were professional and delivered exactly what and when they said they would. Grace went the extra mile for us to ensure that we got our forever home. All in all, an absolute pleasure to work with.

Amanda · 22 May 2024

★★★★★ 5/5

Google

Can't thank Jacqui from Frosts and Partnership in Chesham enough. We put our family home of 49 years at chartridge Lane on the market as our dear dad had gone into a care home. She sold the house within 10 days and the sale went through stressfree and very smoothly. Highly recommend their service and kindness.

Claire · 22 May 2024

★★★★★ 5/5

Google

The team at Paramount did an amazing job helping me through my recent move. And unlike other agencies their level of support has continued at same high standard and with good will, long after I unpacked my last box. 😊👍🏾 …

Saheed · 2 May 2026

★★★★★ 5/5

Google

Our house purchase wasn’t exactly the smoothest and took a bit longer and was stressful for everyone involved. This was, due to a range of factors, including the market, timing, and also understandably, the person we were buying from needed to find the right property. What we really appreciated, was the support that Alex Grace and every one at Frost Chesham provided to us. Alex always gave us open, transparent and honest advice, for example when we had to decide whether to look into rental options. We also particularly appreciated their regular communications, so we were always kept informed on what was happening, and what we needed to do and when. Alex and the team were also very proactive in chasing and following up actions, for example with the various surveyors, bank valuations, etc, to try and keep the sale/purchase moving forward as much as possible, as well as giving us advice e.g. on potential builders, roofers etc to contact. We were finally able to complete and move in, and that’s in no small part due to Alex's efforts. The Real Estate industry doesn't as a whole always have the greatest of image and reputation, but that is certainly not the case for Alex and the Frost team. I would have no hesitation in recommending Alex and the team at Frost Chesham to anyone looking to move into the area.

Mohi · 22 May 2022

★★★★★ 5/5

Google

I couldn't praise Jacqui and her team at Frost Chesham more highly. My house sale and purchase had a number of challenges, and twists and turns, but Jacqui was there every step of the way and Alex was brilliant too. I felt like they were fully invested in my move and treated me as a person and not just a client. Jacqui always gave sound advice, keeping my best interests at heart, and I felt like I was in such good hands with her and Alex. I can't thank them enough and would recommend Frost Chesham to anyone looking to move. They are all a fantastic team, including Jemima and Lorraine too who I spoke to quite a bit! So thank you to all of the team at Chesham, from me, and my parents too.

Helen · 22 May 2022

★★★★★ 5/5

Google

Tommie helped me find a great flat and truly went above and beyond with excellent communication and help!

Briana · 29 September 2026

★★★★★ 5/5

Google

Jacqui and team are really great at what they do. Excellent estate agents! Thank you so much Jacqui

Chantelle · 22 August 2025

★★★★★ 5/5

Google

We bought and sold with Frosts in Chesham and couldn't have asked for better service. Jacqui, Nick, and Jess were brilliant throughout the sale. The team always kept us up to date with developments, chased hard on our behalf, and were quick to respond to my queries. Don't look anywhere else!

Miles · 22 May 2024

★★★★★ 5/5

Google

I had an great experience working with Tommie Predgen at JLL Chelsea! He was very helpful from the initial conversation and he understood what I was looking for right away. He was also very efficient throughout the offer negotiation process and transparent at every step along the way.

Charlotte · 24 January 2026

★★★★★ 4/5

Google

I found Jacqui's local knowledge of the housing market very reassuring and valuable. It was good to always be able to get hold of someone in the office who knew my property and the current situation. Of all the estate agents I have used, I would definitely recommend Frosts for a decreet, professional, no nonsense service.

Moya · 22 May 2025

★★★★★ 5/5

Google

A well deserved 5 stars for Jacqui, Gemma, Alex and the rest of the team at Frost's! Every dealing with them was warm and professional, and they were willing to take time time to understand our needs and help us through each step of the process, both in buying and selling. A special mention for Jacqui as many of our dealings were with her and she was brilliant. Despite a very busy time coming out of lockdown, every correspondence was prompt and professional, and with a kind human touch. We would 100% recommend Frost's.

Julie · 22 May 2021

★★★★★ 5/5

Google

Frost was the agents for the people I was buying from, and they, especially Gemma Testa, were very good at answering my questions when there was a delay (nothing to do with agents or vendors) and keeping me informed. She was very friendly and upbeat. If I were to sell the house now (heaven forbid, once a decade is more than frequent enough given our archaic system) I would use Frosts as my agent, and would recommend them to others.

Ann · 22 May 2021

★★★★★ 5/5

Google

The team at Frosts in Chesham were fantastic. We were really impressed with the service we received - from a realistic valuation and marketing of our property, their enthusiasm during viewings and support during the sale process. Gemma Testa, in particular, was brilliant. She was reassuring every step of the way, gave thoughtful advice and always had a positive attitude. It wasn’t an easy time to sell. In spite of Brexit, a general election and an international pandemic, Frosts achieved a good, fair value for our home. I would highly recommend choosing Frosts.

Emma · 22 May 2021

★★★★★ 5/5

Google

We worked with the Paramount team to sell our flat. They were professional and friendly throughout, and secured a price that we were very happy with. Incredibly responsive, they also went out of their way to support the process end-to-end. …

K · 28 February 2026

★★★★★ 5/5

Google

Jacqui was so helpful throughout the entire buying process, thank you Jacqui and the Frost team ☺️

Maddy · 22 June 2025

★★★★★ 5/5

Google

Alex Dornin at Frosts Estate Agents Chesham provided an outstanding service throughout the sale of our property in Chesham. He kept us regularly informed of progress with our buyer’s chain, and kept in touch with our solicitors and our vendor’s agent. He was instrumental in moving the chain along, and we were reassured by his role in the process.

Margot · 22 August 2025

★★★★★ 5/5

Google

I want to say a big thank you to everyone at Chesham Frosts estate agents. We purchased our new home through them and they were without doubt the best estate agents I have ever dealt with. Jaqui Gemma and Alex were a pleasure to deal with and nothing was too much trouble. I have to say a special thank you to Gemma who went way beyond what I would have expected. The effort the whole team went to puts the competition to shame! Suffice to say I would highly recommend Frosts in Chesham to anyone selling their home and if like us you buy via them you will be amazed at the help you receive.

Warren · 22 May 2020

★★★★★ 5/5

Google

The team in Winslow were helpful Fiona was very good

Elaine · 28 August 2025

★★★★★ 5/5

Google

Joe and the team were fantastic to work with. Joe's dedication and professionalism truly shone through as he tirelessly pushed our sale forward. Despite facing a few challenging moments along the way, Joe's calm demeanor and expertise …

Minaxee · 28 August 2024