Trusted Agent profile · Chelmsford, Essex

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Martin & Co Chelmsford reviews

★★★★★ Excellent

753 reviews across 4 platforms

2 Watson Heights, Chelmsford, Essex, CM1 1AF

Part of Martin & Co, see every office.

Martin & Co's office in Chelmsford, Essex, at 2 Watson Heights, is rated 4.8 out of 5 across 753 reviews on four platforms, including 718 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

718

Reviews on Google

This office

View Agents logo

5.0 / 5

20

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

9

Reviews on Direct reviews

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Chelmsford

Martin & Co Letting and Estate Agents Chelmsford is arguably Chelmsford's Premier letting, sales and property management company. Martin & Co Chelmsford has steadily built up an enviable reputation in the Chelmsford area. As one of the leading Letting and Estate Agents in Chelmsford, our negotiators work tirelessly to match properties with tenants and buyers and to ensure the Landlord or Seller is kept aware of developments regarding their asset. Landlords and property investors have the comfort of knowing that letting a property with us will bring the double bonus of nationwide business ethos and training, combined with the knowledge that our know the local property market and can tailor your lettings/sales program accordingly and provide an Asset Management Service. For tenants we know that everyone wants a home and it can be stressful! Therefore everyone involved in your rental at Chelmsford appreciates that your requirements are a critical component of the lettings cycle and we try to make the selection of a property as easy as possible. We have what we think is a refreshingly different approach to selling your property and tailor our Estate Agency services and products to your needs. We offer a choice of payment plans so that you can choose to pay as you go, or select a no sale no fee arrangement - or even a mixture of both!

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

Thank you for your 5* Tracie it’s much appreciated.

Tracie · 31 March 2019

5/5

Google

Thank you for your review Mark.

Mark · 30 March 2020

5/5

Google

Rating only, no written review.

Yiga · 25 April 2025

Agent replied · 30 April 2025

Thank you for your 5-star rating! We're thrilled to hear you had a great experience. If you have any feedback or suggestions in the future, feel free to share. We appreciate your support! Stephen Frost, Director.

5/5

View Agents
Tenant

Flat Rent

great professional services friendly staff fast problem solving

Ricardo · 6 May 2015

5/5

Google

Chloe thank you for your 5* review

Chloe · 31 March 2016

5/5

Google

Rating only, no written review.

Otaru · 18 December 2024

Agent replied · 18 December 2024

Thank you for your 5-star rating, Otaru! We're grateful for your support and look forward to serving you again. Stephen Frost, Director.

5/5

Google

Rating only, no written review.

James · 25 October 2024

Agent replied · 25 October 2024

Thank you for your 5-star rating, James! We're glad to know you are satisfied with our services. We appreciate your support! Stephen Frost, Director.

5/5

Google

Very helpful

Tom · 9 October 2024

Agent replied · 6 February 2025

Thank you, Tom! We appreciate your positive feedback and are glad to hear you found our service helpful. Your support means a lot to us! Stephen Frost, Director.

5/5

Google

Rating only, no written review.

Anil · 10 August 2024

Agent replied · 15 August 2024

Thank you so much for your 5-star rating, Anil! We're glad to know you found our services satisfactory. We remain at your disposal for any future assistance. Stephen Frost, Director.

5/5

Google

Rating only, no written review.

Bhavesh · 3 May 2024

Agent replied · 14 May 2024

Dear Bhavesh, We are delighted to know that you had a positive experience with us. We strive to provide the highest quality service for our customers and it's great to see that reflected in this positive review. Thank you for your recommendation! Regards, Stephen Frost Director

5/5

Google

Very good service

Dhanya · 2 May 2024

Agent replied · 14 May 2024

Dear Dhanya, Thank you for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you were satisfied with our service. Regards, Stephen Frost Director

5/5

Google

Rating only, no written review.

Charlie · 19 March 2024

Agent replied · 25 March 2024

Dear Charlie, We are delighted to know that you had a positive experience with us. We strive to provide the highest quality service for our customers and it's great to see that reflected in this positive review. Thank you for your recommendation and we look forward to helping you in the future! Regards, Stephen Frost Director

5/5

Google

Rating only, no written review.

Reza · 15 December 2023

Agent replied · 21 December 2023

Dear Reza, We are delighted to have worked with you and hope to have the opportunity to do so again in the future. We take pride in the work we do and are always happy to receive such positive feedback. Regards, Steve Director

5/5

Google

Rating only, no written review.

Nataliia · 26 September 2023

Agent replied · 28 September 2023

Dear Nataliia, Thank you so much for taking the time to leave us this wonderful 5-star review! We're thrilled to hear that you had such a positive experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Regards, Steve Director

1/5

Google

Rating only, no written review.

Deepa · 23 September 2023

Agent replied · 26 September 2023

Hi Deepa Thank you for taking the time to leave a 1 star review. I am sorry you feel that the service hasn't met your expectation. I would like to learn more and have tried to call you several times. Maybe you can call me on 01245330500 when is convenient to you. Regards Kim Reay PA to the directors.

1/5

Google

Rating only, no written review.

Maria · 15 September 2023

Agent replied · 20 September 2023

Hi Maria Thank you for taking the time to leave a 1 star review. I am sorry you feel that the service hasn't met your expectation. I can see viewed a property To rent with us in August. I would like to learn more and have tried to call you several times. Maybe you can call me on 01245330500 when is convenient to you. Regards Kim Reay PA to the directors.

5/5

Google

Rating only, no written review.

Matteo · 26 August 2023

Agent replied · 28 September 2023

Dear Matteo, Thanks so much for taking the time to leave us such a great rating! We are pleased you had this experience with our team. Regards Steve Director

5/5

Google

Rating only, no written review.

Hannah · 24 August 2023

Agent replied · 28 September 2023

Dear Hannah, Thanks so much for taking the time to leave us such a great rating! We are pleased you had this experience with our team. Regards Steve Director

5/5

Google

Rating only, no written review.

Jerrin · 10 July 2023

Agent replied · 10 July 2023

Dear Jerrin, Thank you for taking the time to leave a review of Martin & Co Chelmsford. We appreciate it and look forward to serving you again in the future. Regards Steve Director

2/5

Google

Rating only, no written review.

Joseph · 27 June 2023

2/5

Google

Rating only, no written review.

JC · 21 June 2023

2/5

Google

Rating only, no written review.

Joseph · 18 June 2023

5/5

Google

Rating only, no written review.

Mégane · 5 May 2023

Agent replied · 11 July 2023

Dear Ms Holl, Thank you for taking the time to leave a review of Martin & Co Chelmsford. We appreciate it and look forward to serving you again in the future. Regards Steve Director

5/5

Google

Rating only, no written review.

Nithin · 5 April 2023

Agent replied · 4 June 2023

Dear Nithin, Thank you for taking the time to rate your experience with Martin & Co in Chelmsford. Regards Steven Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martin & Co Chelmsford

How many reviews does Martin & Co Chelmsford have?

Martin & Co's Chelmsford office has 753 reviews across four platforms: 718 on Google, 20 on View Agents, 9 on Direct reviews, 6 on Trustpilot.

What is Martin & Co Chelmsford's rating?

Martin & Co Chelmsford is rated 4.8 out of 5 across all 753 reviews, and 4.8 out of 5 on Google from 718 reviews.

What do landlords say about Martin & Co Chelmsford?

9 reviews from landlords, rated 5.0 out of 5 on average. For example, Jan wrote: "We have had our rental apartment with Martin & Co for many successful years, and never had a complaint. This year has been very difficult for us due to changes ..."

What do tenants say about Martin & Co Chelmsford?

17 reviews from tenants, rated 5.0 out of 5 on average. For example, Jess wrote: "Our front door’s lock jammed so I emailed Tonia first thing in the morning. She replied quickly and got a locksmith organised and sent out to me that day. The ..."

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Chelmsford won Platinum.

Where is Martin & Co's Chelmsford office?

Martin & Co Chelmsford, 2 Watson Heights, Chelmsford, Essex, CM1 1AF.

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