Trusted Agent profile · Chelmsford · Essex
Verified
★★★★★
780 reviews across 4 platforms
2 Watson Heights, Chelmsford, Essex, CM1 1AF
Part of Martin & Co, see every office.
Martin & Co's office in Chelmsford, Essex, at 2 Watson Heights, is rated 4.8 out of 5 across 780 reviews on four platforms, including 745 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
745
Reviews on Google
This office
20
Reviews on The Trusted Agent
This office
9
Reviews on The Trusted Agent
This office
6
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
As a new landlord, Martin & Co Chelmsford fully managed service provided the peace of mind that my property was professionally marketed and cared for. They have ...Read the review from sellers
I recently bought a flat and the service provided by Stephen Frost and his team was excellent. The Sales Progression team provided an excellent professional ...Read the review from buyers
We have had our rental apartment with Martin & Co for many successful years, and never had a complaint. This year has been very difficult for us due to changes ...Read all 9 from landlords
Our front door’s lock jammed so I emailed Tonia first thing in the morning. She replied quickly and got a locksmith organised and sent out to me that day. The ...Read all 17 from tenants
Martin & Co Letting and Estate Agents Chelmsford is arguably Chelmsford's Premier letting, sales and property management company. Martin & Co Chelmsford has steadily built up an enviable reputation in the Chelmsford area. As one of the leading Letting and Estate Agents in Chelmsford, our negotiators work tirelessly to match properties with tenants and buyers and to ensure the Landlord or Seller is kept aware of developments regarding their asset. Landlords and property investors have the comfort of knowing that letting a property with us will bring the double bonus of nationwide business ethos and training, combined with the knowledge that our know the local property market and can tailor your lettings/sales program accordingly and provide an Asset Management Service. For tenants we know that everyone wants a home and it can be stressful! Therefore everyone involved in your rental at Chelmsford appreciates that your requirements are a critical component of the lettings cycle and we try to make the selection of a property as easy as possible. We have what we think is a refreshingly different approach to selling your property and tailor our Estate Agency services and products to your needs. We offer a choice of payment plans so that you can choose to pay as you go, or select a no sale no fee arrangement - or even a mixture of both!
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from start to finish. Helpful and friendly staff. Highly recommended.
Hi Pino Thank you for you 5* review and comments. It’s been a pleasure helping you sell your home. We look forward to helping you again in the future. Stephen Director.
4/5
GoogleFriendly service and also wanted to keep the sales process quick. Thank you.
Thanks Verity. Means a lot to the team
5/5
GoogleA professional and friendly service with good support throughout.
Hi Daniel Thank you for taking the time to write this review. I am pleased to learn about the service you have received from my team. I hope you are very happy in your new home. Regards. Stephen Frost Director.
5/5
GoogleI am very pleased with the services of Martin & Co Chelmsford, they were very prompt and serious and for that I give them 5 stars. I recommend with confidence!
5/5
GoogleI was really pleased with Martin and co, would hugely recommend.
Hi Katy Thank you for your review and good luck to you all in your new home. Steve and the team.
5/5
GoogleI would like to say “big thank you” to Martin & Co Chelmsford and especially to Beth, who was extremely supportive, professional and understanding in my matter. Highly recommend.
1/5
GoogleThey would not issue a receipt after I paid them cash...
Hi Charles, Thank you for taking the time to write a review. Unfortunately I am unable to find your details on our system as transacting with you. We certainly have a procedure in place for the rare event that we take cash, including issuing of receipts. Maybe you will be as kind to contact me personally so we can discuss this matter further - my number is 01245330500 or stephen.frost@martinco.com.
1/5
GoogleThey would not issue a receipt after I paid them cash...
Hi Charles, Thank you for taking the time to write a review. Unfortunately I am unable to find your details on our system as transacting with you. We certainly have a procedure in place for the rare event that we take cash, including issuing of receipts. Maybe you will be as kind to contact me personally so we can discuss this matter further - my number is 01245330500 or stephen.frost@martinco.com.
4/5
GoogleIn the process of selling a property through Martin & Co. Their support has been excellent keeping us well informed of progress and their communication is first class.
4/5
GoogleFriendly and reliable staff. My experience has been mostly positive.
Hi Ade, Thank you for your kind comments about the team. I am pleased to learn that your experience is good so far. Steve
5/5
Googlegreat professional services and advice. friendly staff. fast problem solving.
Hi Ricardo. Thank you for your comments. We wish you all the best in your new property.
5/5
Googlegreat professional services and advice. friendly staff. fast problem solving.
Hi Ricardo. Thank you for your comments. We wish you all the best in your new property.
5/5
GoogleThey are really good agents.
Thank you Xandra for taking the time to write a review. Stephen Frost Director
5/5
GoogleMartin and Co were extremely helpful from start to finish with me and my partner finding a property to rent. Always helpful with any questions we did have and were very accommodating. Would definetely recommend.
5/5
GoogleGreat service, responds well and promptly. Very friendly service
thank you
5/5
GoogleGreat service, responds well and promptly. Very friendly service
thank you
5/5
GoogleRating only, no written review.
We are honoured by your 5-star rating. Your support means a great deal to the team at Martin & Co Chelmsford.
5/5
GoogleRating only, no written review.
Thank you for your 5-star rating, Michael. It means a great deal to the team at Martin & Co Chelmsford. We look forward to assisting you again. John Frost, Director
5/5
GoogleExcellent Service
Thank you for sharing your feedback, Dimithri. We are pleased the service met your expectations and appreciate you taking the time to leave a review. John Frost, Director
5/5
GoogleIt was great dealing with Beth. She was very professional ana kept us up to date every step of the way. Would gladly enlist her help again in the future.PositiveResponsiveness, Professionalism
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a five-star rating, Afia. Your feedback is valued and encourages the team at Martin & Co Chelmsford to maintain high standards.
5/5
GoogleFantastic people to deal with. So helpful and friendly and professional too. Highly recommended for renting from. Thanks again for all your help getting us sorted.
5/5
GoogleGreat people,friendly,helpful,highly recommended
Hi Ionel Thank you for your review. We are pleased you are happy with the service from the team. Stephen Frost Director
5/5
GoogleFriendly and helpful staff
Thank you Momus for your comment. I am pleased we met your expectations. Regards Stephen Frost FARLA MNAEA Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
9 reviews from landlords, rated 5.0 out of 5 on average. For example, Jan wrote: "We have had our rental apartment with Martin & Co for many successful years, and never had a complaint. This year has been very difficult for us due to changes ..."
17 reviews from tenants, rated 5.0 out of 5 on average. For example, Jess wrote: "Our front door’s lock jammed so I emailed Tonia first thing in the morning. She replied quickly and got a locksmith organised and sent out to me that day. The ..."
Yes. In The Trusted Agent 2026 awards: Martin & Co, Chelmsford won Platinum.
