Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFANTASTIC!! I can't express how great Fenn Wright was through the whole process. We agreed a sale in April and they was professional from day one when i spoke to Alison Spillane. Friendly and polite. Organised our viewings quickly. Nothing was too much.
We met our vendor directly and we had our offer accepted very quickly. They met with us for a second viewing to let us measure the property so we could be ready with our move.
They were so patient with the process of the sale and kept us and the vendor updated regularly. We had a few issues with the mortgage lenders and having to swap solicitors midway which was not ideal but again Alison was great. Did not push us or put any pressure on us. Even when we was on holiday allowed us to enjoy our time away and spoke upon our return.
I would highly recommend them to everyone if you are looking to buy or sell. I know we will be calling them to deal with my sale if and when we come to sell.
Ben · 19 June 2019
★★★★★ 5/5
GoogleWe are delighted with Fenn Wright in how they very successfully managed the very quick sale of our house. We dealt with Karl Manning when he was acting for the party from whom we were purchasing our current home. His ability to act as go between and drive all aspects of the sale and purchase with all parties left us with a great impression of him and Fenn Wright. So it was a no brainier when we came to sell our second home. Karl got the value and sales tactics absolutely spot on and again how he managed both parties and solicitors etc ensured a prompt sale and very happy purchasers and sellers. He is a fantastic communicator, has a very welcome diplomatic approach in times of difficulty and as I say very high drive and determination to get things over the line in double quick time. He has an exceedingly friendly approach and builds a rapport very quickly. Would definitely recommend Fenn Wright as all their staff were equally as professional and capable. The service was great. Big thanks to Emma too. Well done guys
David · 19 June 2019
★★★★★ 5/5
TrustpilotExcellent personal and professional service
I have had to sell two houses in the last year and Fenn Wright have been fantastic on both occasions. Buyers for the properties were found quickly and the sales were managed faultlessly through to exchange. Adam Thorley and Kirsty King were absolutely brilliant and I have no hesitation in recommending them.
Jonathan · 13 October 2023
★★★★★ 5/5
GoogleAll the staff at the Sudbury Branch were superb from start to finish ensuring that my property was presented at its very best. When my first buyer fell through they immediately re-launched and I had another buyer within days. Throughout the conveyancing process they provided weekly updates and kept their fingers on the pulse the whole time. I can highly recommend this superbly professional Agent. I used them several times when I lived in Colchester and found the same level of service and care.
Dusters · 19 June 2018
★★★★★ 5/5
TrustpilotSinead and team.
Sinead was amazing helping us secure a rental. So patient and informative from start to finish. Nothing was too much trouble and every question was answered swiftly and in detail. Communication was fantastic and we couldn’t be more pleased. Thank you so much Sinead. We are extremely grateful.
Kyla · 13 December 2023
★★★★★ 5/5
GoogleScott and Oliver have provided a great service selling our property, we’ve found them both very professional, friendly and helpful.
They have also been brilliant with the help and advice they have provided with our onward purchase, really going above and beyond.
Overall, we’ve received a fantastic service, especially when compared to other agents we’ve used in the past.
I wholeheartedly recommend Fenn Wright Chelmsford.
CS · 20 November 2023
Agent replied · 17 June 2024
Hello, thank you for your fantastic feedback which has been passed on to Scott and Oliver. Hope you are happy in your new home, thanks, Caroline
★★★★★ 5/5
GoogleA massive thank you to Nathaniel who help arrange the flat and other things to sort out and a thank you to Carl who did the viewing and anyone else who I spoke to would recommend if looking for some where to live
Anthony · 18 June 2020
Agent replied · 17 June 2024
Hi Anthony, thank you for your fantastic review which has been passed to Nathaniel, Karl and the team! Thanks, Caroline
★★★★★ 5/5
GoogleFirst Class. My faith in Estate Agents has been restored. They are worth every penny and more of their commission. If I have called them for help or advice, they are more than happy to help, and if I leave a message, they always call me straight back. But more than that, they were calling me with updates and chasing other parties without me having to request. I can't thank the team at Fenn Wright Chelmsford enough for their help and support. I would recommend them to anyone. They are outstanding.
Janie · 19 June 2017
★★★★★ 5/5
GoogleScott and Oliver have provided an excellent service in helping us sell our house, they have offered honest advice and have been great to work with. I would 100% recommend them to anyone.
Nicola · 16 April 2025
Agent replied · 26 August 2024
Hi Nicola, many thanks for your fantastic review which has been passed to Scott, Oliver and the team at Chelmsford, Stella.
★★★★★ 5/5
GoogleRegan S. has been a delight to work with. She deals with challenging issues effectively and carries out her work in a very professional manner. I wouldn’t hesitate to recommend her.
- Kim
Harry · 16 April 2025
Agent replied · 26 August 2024
Hi, many thanks for your review which has been passed to Regan, Stella.
★★★★★ 5/5
GoogleFirst class service from Fenn Wright from the initial valuation right through to completion. Was very impressed with both Scott and Cameron and it made the whole sale process easy. Scott spend almost an hour with me on the valuation going through how everything worked and what we should market the property at and he was spot on. It actually achieved just over his valuation and i was very please with the figure we got. (Another estate agent on the same street valued the property at £20k-£30k lower - which i could not quite believe). They were always available over the phone or through email, with very quick responses and always very helpful.
Overall i highly recommend using Fenn Wright if youre looking to sell your property. For me, they have put abit more faith in my perception of estate agents.
Jake · 18 June 2022
Agent replied · 17 June 2024
Hi Jake, thanks for your amazing review which has been passed to Scott and the team at Chelmsford. Thanks again, Stella
★★★★★ 5/5
GoogleFenn Wright we’re absolutely fantastic. Even though I did not sell with them they were the agents I purchased through. From the moment of speaking to Cameron, right through to the end he has been professional and very good at keeping me updated. Scott did an excellent job and during the whole stressful process he went above and beyond in contacting solicitors etc up and down the chain. He kept me updated at all times and I knew more from him then I did from my own estate agents that I was selling through. Truly a fantastic service from both Cameron and Scott. Would highly Fenn Wright to anyone. The professionalism and efficiency was outstanding. Thank you for everything.
Rajshree · 18 June 2022
Agent replied · 17 June 2024
Hi Rajshree, thank you for your fantastic review which has been passed to Scott, Cameron and the rest of the team at Chelmsford. Thanks again, Stella
★★★★★ 5/5
Googleat the end of a long process having listed our property just before the pandemic with another estate agent - we moved to Fenn Wright because of the positive attitude of Jack Gundry when he moved to this company. Together with Jack the team led by Scott have been excellent and supportive throughout the sales process and unlike previous companies the staff at Fenn Wright have always been there when needed or their back up support has been available to respond. We would highly recommend this company.
Marc · 18 June 2022
Agent replied · 17 June 2024
Hi Marc, many thanks for your fantastic review which has been passed to Jack, Scott and the rest of the team at Chelmsford. Thank you, Stella
★★★★★ 5/5
GoogleI recently purchased a house through Fenn Wright and can only recommend them to anyone looking to buy or sell a house.
I also had the pleasure of having Aston as the agent, who I can honestly say is the best agent I have used. Aston was punctual, polite and very honest.
I look forward to working with Fenn Wright and particularly Aston in the future, and will be using them for all my sales going forward.
Samuel · 19 June 2019
★★★★★ 5/5
TrustpilotExcellent customer relationship management
Despite a protracted and frustrating purchase of our house, due mainly to it being a probate sale, I have only words of praise for the way Kirsty supported us throughout the long process. She kept us informed on the progress of the sale and was quick to respond to our many enquiries and concerns and acted as an excellent conduit between buyer and seller. Kirsty comes highly recommended and is a credit to Fenn Wright.
Gail · 29 November 2024
★★★★★ 5/5
GoogleFantastic experience, great and efficient team! Sinead Roche has been amazing in keeping me in the loop and progressing the property application in an quick and efficient manner. Highly recommend FW.
Myles · 18 June 2022
Agent replied · 17 June 2024
Hi Myles, thanks for your fantastic review which has been passed to Sinead and the team. Thanks again, Stella.
★★★★★ 1/5
TrustpilotRude staff.
All I can say here is if this company have anything to do with a house you're potentially looking to buy go elsewhere. Rudest staff I have ever come across.
John · 15 March 2026
★★★★★ 5/5
TrustpilotSold via Fenn Wright at Felixstowe and…
Sold via Fenn Wright at Felixstowe and the experience was excellent from start to finish from valuation through to completion.Throughout the whole process Charley, Kyle and Rachel kept us informed and were always on hands to help with questions.Overall - would recommend the team at Fenn Wright 100% !
Adam · 13 September 2023
★★★★★ 3/5
TrustpilotAverage
Average. Ok as agent but have spent 18 months trying to get them to recognis new legal owner of property - and they have bungled paperwork all over the place.
Siena · 10 March 2026
★★★★★ 5/5
TrustpilotNathaniel saved the company’s reputation
If it wasn’t for Nathaniel’s help and assistance this would have been a 1 star review from my experience with other employees! Nathaniel stepped in, put himself in my shoes, delivered on call backs, and literally saved the rental! He was an absolute asset to the team who could really learn a thing or two from him! It has been a.pleasure to deal with him and he taken away the bad roster left from my experience prior!!!
Georgina · 4 October 2024
★★★★★ 4/5
TrustpilotThanks Fenn Wright
After encountering various problems selling my Cottage I must say that Fenn Wright kept me updated with proceedings, especially Hannah Potter from Colchester branch, in the later stage.I must also mention the guys in the Chelmsford branch who at the start were very helpful. Thanks.Kind regards Roy Mitchell
Roy · 22 September 2023
★★★★★ 5/5
TrustpilotGreat communication
The team were really responsive and helpful in helping us buy our first home.
Emmanuel · 3 July 2026
★★★★★ 5/5
TrustpilotReally happy with the sale of my house
Really happy with the sale of my house. Very friendly and helpful pleased with my experience
Mr · 16 June 2026
★★★★★ 5/5
TrustpilotI can not thank Kirsty enough for…
I can not thank Kirsty enough for everything she done to help, the most honest and helpful. Fenn wright have been really good when buying one of their properties. Great job
Claire · 18 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.