Fenn Wright Chelmsford reviews

★★★★★ 1/5

Google

If I could give 0 stars, I would. Company told my partner it was fine if he had a CCJ, so we went through the whole process, paid the deposit, then were declined as the CCJ was over the threshold that we were not informed about. If we were told there was a threshold & what it was, WE WOULDNT HAVE APPLIED. Now they are withholding our deposit.

Victoria · 26 January 2025

★★★★★ 5/5

Trustpilot

5 star service

We recently purchased our first home via Fenn Wright, Colchester - we honestly couldn’t recommend Kirsty and her team enough. All aspects of the purchase were dealt with efficiently and communication was excellent throughout all stages of the purchase. Any queries/issues that arose were promptly dealt with by the team which made what seemed a daunting process for us, incredibly straightforward and stress-free on our side. Kirsty was incredibly knowledgeable about all aspects our house purchase, which completely filled us with confidence that everything was being taken care of. Will certainly be using Fenn Wright in the future and would highly recommend!

Sophie · 21 August 2023

★★★★★ 5/5

Trustpilot

Excellent service and help

I am very happy with their service from the time we got the home in Ipswich. I thank jack for their support that time and I thank Emily for clearing all the doubts regarding different things and proper guidance and answering my questions without getting annoyed. Thanks a lot for help Emily. I will consider them only for the next property when I get it through them.

Smit · 29 May 2024

★★★★★ 5/5

Trustpilot

Professional and efficient service from…

Professional and efficient service from start to finish. They quickly found a buyer who had nothing to sell, and who offered the asking price. Their sales progression team, especially Kirsty, were excellent and kept us informed as to progress of the transaction and kept in close touch with our buyers. Overall a very pleasant experience and we would have no hesitation in recommending Fenn Wright to other people. Well done to Graham Buxton and the team, a top job!

Jon · 25 August 2023

★★★★★ 5/5

Trustpilot

Confidence through a protracted transaction

Joshua ensured that I was updated at all times with regards to my property transaction in Ipswich. This as especially important as my solicitors levels of communication was negligible at times. Although the whole process seemed protracted, Joshua remained confident throughout the transaction period and reassured me through the difficult moments. A recommended estate agent.

Shirley · 14 April 2026

★★★★★ 5/5

Trustpilot

Property purchase Colchester Summer 2026

I bought my property through Fenn Wright and had an excellent experience. Staff kept me up to date at every stage of the process and they were helpful and professional at all times. Highly recommended estate agent.

Anne · 19 August 2026

★★★★★ 5/5

Google

We have been assisted by Nathaniel Corrigan in our search for a new home. I must say that Nathaniel has been of great help throughout the whole process: he has been very kind and attentive and, absolutely efficient in dealing with every enquiry that we had. Huge thanks to him and the Fenn wright team. Its been a pleasure!

Natalia · 18 June 2022

★★★★★ 5/5

Yell

Absolutely Fantastic

We couldn't be more pleased with the exceptional service from Fenn Wright Chelmsford, headed by Scott, who has been incredibly helpful and supportive throughout. Fenn Wright's communication is fantastic, keeping us informed at every step. Scott's professional and friendly attitude made it easy to discuss our needs and concerns, and he provided invaluable advice based on his extensive experience in the industry. His approachable and warm demeanour sets him apart, combining professionalism with a friendly, easy-to-talk-to nature, which made us feel comfortable and confident in our decisions. Without a doubt, Fenn Wright, with Scott leading the way, has been the best estate agent experience we've had. I highly recommend Fenn Wright Chelmsford to anyone in need of estate agent services - truly the best in the business!

ChristopherSmith · 21 June 2024

★★★★★ 5/5

Google

Just purchased an apartment in Chelmsford through these guys. The transaction was handled very professionally from first viewing through to completion with great communication across the many parties involved. Both Scott and Cameron were always on hand to help the process along and nothing was too much trouble.

Shawn · 18 June 2023

★★★★★ 5/5

Trustpilot

Professional supportive service

Professional supportive service. All went smoothly from offer accepted to completion. We were kept updated throughout and any questions were quickly answered.

Chris · 14 November 2025

★★★★★ 4/5

Trustpilot

Highly recommend

Fenn wright were the 3rd estate agent we used after 2 unsuccessful ones. I wish we'd gone to them first! Kirsty & her team from the stanway office were the ones to eventually make our move complete. She was constantly keeping us updated on what was a very stressful move. She was friendly & approachable whilst still being professional. She clearly knows her stuff & worked very very hard to make it come together. I will actually miss not talking to her now we are moved! She restored my faith in estate agents & I would highly recommend her & her team.

Sam · 28 July 2025

★★★★★ 5/5

Google

The service that I received from Scott Cracknell and his team was exceptional and compared to other Estate Agents that i have used in the past the Chelmsford team are by far the best. I would highly recommended to anyone.

Graham · 16 April 2025

★★★★★ 1/5

Google

Not to be trusted - After a week they only carried out 3 viewings and produced one offer. Property was completely renovated and should have been inundated with offers. Later found out they were turning leads away not even offering them opportunities to view.

O · 18 June 2023

★★★★★ 5/5

Google

My Fiancé and I recently bought a house through Steve. He was so great throughout the whole process and couldn't have been more helpful

Nina · 16 February 2026

★★★★★ 5/5

Google

It has been a long and painful process, but Fenn Wright, and in particular Hannah have stuck at it and we are finally over the line. Hannah has been tenacious in dealing with our buyers, and in particular their dilatory solicitors. Thanks again.

Graham · 18 June 2023

★★★★★ 5/5

Google

We decided to use Fenn Wright for the sale of our house. Jack and the team did a fantastic job, spot on valuation and excellent communication throughout. Also a special mention to Hannah in the sales progression team. Thank you all great job.

Nick · 18 June 2023

★★★★★ 5/5

Trustpilot

Fantastic service

Fenn Wright were great to deal with during the recent sale of our house. Very transparent and acted very quickly. We mainly dealt with Shannon Lay and she was fantastic from start to finish. Incredibly bubbly and friendly she really took the stress out of what could be a very stressful period. There was good communication between us and the buyers and she was very knowledgeable with all of our many questions! We would definitely use Fenn Wright again in the future

S&C · 9 January 2023

★★★★★ 5/5

Trustpilot

Kelsey Stein at Fenn Wright's Stanway…

Kelsey Stein at Fenn Wright's Stanway Office was a calm and reassuring voice through my recent house purchase and I was very happy with her help and advice. She gave me regular updates by phone and email of every progression stage through the sale, as well as chasing up queries from the seller for me. Many Thanks Kelsey, all round good experience from Fenn Wright.

Mrs · 9 February 2024

★★★★★ 5/5

Trustpilot

We had an excellent experience with…

We had an excellent experience with Fenn Wright from start to finish. What really stood out was their proactive approach, Callum and Charley arranged viewings for our bungalow even before it officially went to market, which immediately gave us confidence in their buyer network and strategy.

Andy · 21 April 2026

★★★★★ 5/5

Google

Scott and his team did a great job of helping us sell our family home in Chelmsford during this trying Covid lockdown period. We would like to say a special thank you to Olly for being friendly and professional as well as being really helpful throughout the entire process. I would definitely recommend Scott and his team.PositiveResponsiveness, Quality, Professionalism

Diana · 18 June 2021

★★★★★ 5/5

Trustpilot

Water Heater Replacement

I have been dealing with Mel at Fennwright Maintenance in Stanway for the last few weeks on the above problem and now have had issue fully resolved. It wasn't easy for her, as it was a complex situation, but at all times Mel communicated with me to let me know what was going on. She is a credit to her company.I would also like to mention Emily who was also very helpful, while Mel was on holiday.

Refi · 27 February 2023

★★★★★ 5/5

Trustpilot

Fenn Wright Ipswich

Having recently lost both my parents, I was faced with the daunting prospect of having to sell the family home. It was a difficult time for me and my brother, but the help, advice and guidance given to us by Fenn Wright was second to none and made everything so much easier for us.We predominantly dealt with Steven Geiss, who spent a lot of time with us answering all kinds of questions and concerns we had about the selling process, and his positivity to us made us feel at ease. The photos and details he put together were fantastic and exceeded all our expectations. Shannon Lay helped with the sales progression and always sounded so happy and vibrant, evening during more stressful times!As a family I would like to thank Steven and Shannon for all they did for us, and we wouldn’t hesitate to recommend them to anyone.

Sara · 22 October 2022

★★★★★ 5/5

Trustpilot

Fantastic team at Fenn Wright Ipswich…

Fantastic team at Fenn Wright Ipswich when selling our house and buying another, particularly from David, who went over and above what we expected. Thank you!!!

James · 24 August 2026

★★★★★ 5/5

Trustpilot

Fantastic team at Fenn Wright

Being a Property Developer I deal with Estate Agents a lot. Fenn Wright are streets ahead of the others. Friendly and totally professional. They chase the selling and buying process until they get the process done. I now use them to sell my properties and when possible buy. Great job guys. Thanks

Zachary · 28 January 2026