Fenn Wright Chelmsford reviews

★★★★★ 5/5

Google

Superior levels of service and attention compared to other agents I have previously used. Fenn Wright in Chelmsford secured an offer within weeks of listing our property at a difficult time of year where other agents had failed without dropping the price. Alison always kept us informed and was tenacious with chasing down paperwork and finalising agreements.

Pru · 18 June 2020

★★★★★ 5/5

Google

After searching for a place to rent, Nathaniel came through and helped secure a property. It was a pleasure to deal with a happy and friendly professional in a otherwise stressful property search.

Jarryd · 22 August 2023

★★★★★ 5/5

Google

We had a great experience with Fenn Wrights. They kept us regularly informed and always acted professionally. Special thanks to Emma for giving that personal touch. Love our new house and really glad we used Fenn Wrights to sell our old place.

Chris · 19 June 2019

★★★★★ 1/5

Trustpilot

Fenn Wright Sudbury

After being told that all parties were in line and ready to go we were looking forward to moving to our dream property, as we believed the chain to be in place.Four and a half months later and subsequently finding that, far from being ready to go; solicitors had not been appointed and mortgages had not been approved; the dream had slowly turned into a nightmare.No sale, no purchase, no chain, no move and no faith in Fenn Wright.The tired cliche of “promising a lot, but delivering little” seems fitting for this agency.We, therefore, consider that we were misled from the beginning.If you are considering using Fenn Wright; my advice would be: think very carefully.There are plenty of other agencies in the area.

Mick · 5 December 2021

★★★★★ 5/5

Trustpilot

Fenn Wright, Estate Agents

The help I received was friendly and I always felt that I could ask questions when I was unsure of what was happening, without being a nuisance. The two members of staff that I dealt with were Scott Cracknell at the Chelmsford office, who found a buyer. And Hannah Potter, sales progressor, in Colchester. I cannot speak highly enough of them both.

Rosemary · 22 September 2023

★★★★★ 5/5

Trustpilot

The very professional service from the…

The very professional service from the first meeting to the valuation and onwards with the viewings and onwards to the sale, I could not have had a better service, I was kept informed and up to date along the way from everyone at the office, just brilliant.

BLOOMFIELD · 17 July 2024

★★★★★ 5/5

Google

Excellent negotiating and communication during the advertising and selling of the house. We were really well supported after we moved overseas as the sale process continued. Scott knew exactly what was happening in the chain and with the solicitors, right up to completion.

Jeannette · 18 June 2022

★★★★★ 5/5

Google

I’ve just secured a 1 bed flat in Chelmsford thanks to the help from Nathaniel. He was on the ball throughout the whole process which made the whole transaction seamless.

Xenius · 22 August 2023

★★★★★ 5/5

Trustpilot

Can’t fault the service we have…

Can’t fault the service we have received from Fenn Wright - most notably Kirsty who has communicated brilliantly throughout this whole process. She has been reassuring and has always got back to us with any questions and queries that we had so we are incredibly grateful for how easy she has made this journey for us.Stephen and Aimee

Consumer · 3 November 2023

★★★★★ 5/5

Trustpilot

Excellent service

From the beginning Fenn Wright have been very helpful, had good communication, provided beautiful photos of our property when listing it for sale. James, Kirsty, Naomi & Jenny have been polite, efficient & we felt they looked after us throughout the stressful process of buying & selling houses. Thank you once again to all at Fenn Wright Stanway & Sudbury.

Sophie · 13 September 2023

★★★★★ 5/5

Trustpilot

Perfect from start to finish…

The entire sales team for our new build property purchase at Brantham heights have been fantastic.We have been kept up to date with progress from start to finish. We have now moved in to our property and the transition has been seamless. They could not have done any more for us than they have. Much appreciated first class service.

Stephen · 6 October 2023

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID

Avoid like plague, these crooks are modern days racketeers. Needless to say that while renting with them wasn’t the best experience ever, I requested a few works like a faulty heater and door handles for them to call me back literally months later to say they’re sorry their maintenance man let them down and they forgot about the issue.Later I’ve lost my job and we had no move out, when telling them about it they first tried to make me pay an astonishing amount of money for an early release. We negociated that and agreed I would pay £1000 fine only to be released from the contract and they assured me no further payments will be requested from us. When we moved out we have cleaned the flat throughout and made sure it’s left spotless.Now they are harassing us and keep requesting further payments from us because apparently the have don another cleaning of the flat. THEY ARE THREATENING TO DESTROY OUR CREDIT SCORE IF WE DON’T PAY THEM THE MONEY THEY WANT.Look, It is a perfectly normal thing for a property to need a quick refresh after tenants have moved out but since when that charge was meant to be put on the tenants? Admit the landlord decided to redecorate the flat once we moved out now are we supposed to be liable for that also? What kind of racketeering is that?I feel utterly disgusted by Fenn Wright’s behavior and practices.JUST STAY AWAY FROM THEM.

Victor · 12 May 2021

★★★★★ 5/5

Google

The team have been fantastic from the start, we cannot fault them at all. From dealing with what only can be described as 'nightmare' agencies in the past, it's so refreshing to have friendly, approachable and knowledgable agents to communicate with.

Louise · 18 June 2022

★★★★★ 5/5

Google

Karl has been absolutely superb in what was quite a long purchase process. From start to finish he has been refreshingly honest, informative, and a great communicator and mediator. Very very highly recommended! Thanks Karl!

Jamie · 18 June 2020

★★★★★ 5/5

Trustpilot

Excellent Service

We sold our property through Fenn Wright and have been extremely impressed with the service. Weekly updates from the start of marketing, secured us a buyer and then stayed in constant contact with the solicitors and purchasers right up to completion. A really outstanding service. We are very grateful to Charley in particular

Beth · 20 January 2024

★★★★★ 1/5

Trustpilot

Neil sell of Sudbury is a rude…

Neil sell of Sudbury is a rude obnoxious little man that ignores calls

Swebster · 4 July 2023

★★★★★ 5/5

Trustpilot

Excellent service and support

The property was not an easy one to sell. The marketing material that Fennwright prepared was excellent as was their communication and feedback. Once an offer had been agreed the post sales support in seeing the sale through was absolutely superb.

Paul · 16 August 2024

★★★★★ 5/5

Google

Staff were all very helpful and we were extremely happy with their efforts to sell our property. Would recommend them to anyone wishing to sell in the area..

Diane · 18 June 2023

★★★★★ 5/5

Trustpilot

Very professional excellent service

Very professional service with a personal approach and excellent communication throughout the entire process

Tina · 28 July 2025

★★★★★ 1/5

Trustpilot

Avoid

My review is for Fenn wright and a specific land lord.

Ionel · 20 August 2025

★★★★★ 5/5

Trustpilot

Excellent Service

Excellent service from the initial accurate valuation (as opposed to the competitors) to the ongoing update service with how the process / chain / completion was progressing. We were very pleased. Professional and personable. Thanks

Nigel · 21 October 2024

★★★★★ 5/5

Google

I would recommend Fenn Wright as a letting agent. Danielle was friendly and efficient and dealt with any queries I had quickly. My house was rented out swiftly with the minimum of fuss .

Fiona · 19 June 2019

★★★★★ 5/5

Google

Had a great experience using Fenn Wright Chelmsford. Aston was great and kept us updated throughout the sale of our house and also supported when our solicitor was not communicating with us. Thank you!

A · 19 June 2019

★★★★★ 5/5

Trustpilot

Outstanding customer service and…

Outstanding customer service and communication at all times throughout the sale process.

Dave · 22 July 2025