Trusted Agent profile · Chelmsford
★★★★★
350 reviews across 3 platforms
20, Duke Street, Chelmsford, CM1 1HL
Fenn Wright's office in Chelmsford, at 20, is rated 4.6 out of 5 across 350 reviews on three platforms, including 134 Google reviews rated 4.8.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleNathaniel at Fenn Wright was really helpful and took the time to answer all my questions. Would highly reccomend if you are looking to rent.
Hi Sophie, many thanks for your review which has been passed to Nathaniel and the lettings team. Thank you, Stella
5/5
TrustpilotFive star estate agents.
Great communication, regularly updating me on where I was in the conveyancing process. Polite, respectful and contacted the seller direct with my queries. The best experience ever from an estate agent.
5/5
GoogleWhat a great team. All staff are really helpful & understanding. Nathaniel especially has been such an amazing person to deal with. We've encountered numerous problems with ID and verification due to issues on our end but he has been so patient and helpful and has gone above and beyond to allow us time to get what we need. Great team and such great service & communication.
5/5
TrustpilotThey are very good and fast agents.
I highly recommend this agency, it helps you with everything you need!
5/5
TrustpilotGreat experience with fenn Wright…
Great experience with fenn Wright selling my property this year. The fee was reasonable in comparison with other estate agents and the whole process was quick and professional. I'd especially like to thank kirsty King for her hardwork, she handled my sale from start to finish and was extremely helpful and efficient throughout.
5/5
GoogleAbsolutely AMAZING service and an excellent experience over a potentially stressful time! I used this agency twice and on both occasions I was very satisfied with their level of communication, professionalism and keeping us updated at every single step. On this occasion I would like to mention David Carter who worked above and beyond to ensure our sale goes through before Christmas. From day one, David came across as a very passionate and committed to his job and us as clients. He always been one step ahead of me when it came to undertake different tasks. David, did everything to make things run as quickly and smoothly as possible. It is well known that selling/buying a house it is one of the most stressful time, but David's updates lessen my anxiety and helped me manage the stress better. Therefore I would highly recommend Fenn Wright as they provide the best service you could get from a local agent. I have been let down by the most estate agents in the area before so, I will not attempt contacting any others in the future but Fenn Wright.
5/5
TrustpilotHappy movers
Fenn Wright were proactive in seeking out the right buyer for our property during a very difficult year for the housing market in 2023. After several months the house was sold with a short chain and Fenn Wright tirelessly pursued the process to Exchange with constant communication with ourselves.
5/5
GoogleWe recently moved into our new house and Karl Manning at FennWright was brilliant. Kept everything on track didn't let it waiver at all. It was all very smooth thanks to Karl.
5/5
GoogleOur sincere thanks and appreciation to Jack and Scott for all their support and prompt communication during purchase of our first home.
Hi Raghavendra, many thanks for your feedback which has been passed Jack and Scott. We are hope you are very happy in your first home. Thank you, Stella
5/5
GoogleSuper efficient and brilliant to deal with. We were looking to rent our property out - and within a week they'd organised six viewings and received confirmation of an offer.PositiveResponsiveness, Quality, Professionalism
Hi Jack, thank you for your fantastic feedback which has been passed on to the team. Thank you, Caroline
4/5
GoogleVery positive experience using Fenn Wright to purchase our first home. Straightforward, professional and fairly quick. Pleasant company to deal with. Would consider using them if/when we decide to move in the future for both selling & purchasing.
Hello, thank you for your great feedback, thanks Caroline
5/5
TrustpilotProperty Purchase
I purchased a property through Fenn Wright and I must say was very impressed with the updates and professionalism of the team and specifically Hannah Potter who was my main contact. Highly recommended!
5/5
TrustpilotWe had outstanding professional and…
We had outstanding professional and personal support from Graham Buxton of Fenn Wright throughout a challenging process. His advice and guidance was invaluable and helped us navigate a number of twists and turns. I would highly recommend him and his firm to anyone planning a house sale.
5/5
TrustpilotI can’t recommend Fenn Wright enough
I can’t recommend Fenn Wright enough! Kirsty, Adam, Paul everyone has been really accommodating and helpful. Their experience and expertise really showed.Kirsty with her regular updates and friendly manner really made the experience so much easier. Thanks for everything!Amy & Rhys Best
5/5
GoogleIn relocating to the UK and in particular the Chelmsford area, we found the advice from David at Fenn Wright spot on. David gave us an honest assessment of Chelmsford and steered us to those parts of the city that best fitted our needs, rather than push endless property specs at us. We did manage to find a property through David and Fenn Wright and were very happy with how he also dealt with the sale process. Thanks
5/5
TrustpilotExcellent customer service
I have bought a property in Woodbridge recently and Fenn Wright was involved in selling the property to me on behalf of the seller. I have been very impressed with how customer oriented and professional everyone in their team has been throughout the entire process. I highly recommend them.
5/5
TrustpilotVery professional company
Very professional company to deal with from start to finish. Kirsty gave us regular updates on a weekly basis, if it wasn’t for her we wouldn’t have known what was going on. Highly recommend them and they would certainly be my first choice in the future.
1/5
GoogleI made a solid offer and although I am happy to be unsuccessful, this lot didn't even think me worthy of any form of response. Avoid at all costs!NegativeProfessionalism
Hi David, I am sorry to read your review and would be happy to discuss this matter further with you if you could please email csw@fennwright.co.uk and I will look into this for you. Regards, Caroline Wilman
5/5
GoogleScott at Fenn Wright has been excellent with helping us sell our house, always going above and beyond our expectations with keeping us informed and helping us chase solicitors.
Hi Imogen, thank you for your fantastic review which has been passed to Scott and the team. Thank you, Stella
5/5
TrustpilotAgents hard work to help
Kept informed of the progress of the chain regularly. Helped and understood what needed to be done. Wasn't even my house agent but done what ever she could to assist and explain. Top rating only because of Kirsty King's hard work! Big assest to this company.
5/5
TrustpilotKirsty at Fenn Wright has been…
Kirsty at Fenn Wright has been incredible. She has kept me up to date on what has happened throughout the chain. Any issues she worked tirelessly to get resolved. The move would not have happened without her. 5 star Kirsty! Will highly recommend
5/5
TrustpilotPrompt and efficient service
I had a query so called and left a message on Saturday afternoon. By 9:10am on the Monday I had received a response, from Jake Richardson at the Colchester branch, and my query was answered fully.
5/5
TrustpilotMel Rowlands handled the annual tenancy…
Mel Rowlands handled the annual tenancy renewal of one of our rental properties in a very efficient and timely way. The turnaround time in her agreeing the terms of the renewal with the tenants was excellent.E and J
5/5
GoogleNathaniel at Fenn wright was amazing in helping me get setup on my new apartment in chelmsford. Really polite & professional & speedy. Great bloke
Many thanks for your review which has been passed to Nathaniel in our property management team. Thank you, Stella
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fenn Wright's Chelmsford office has 350 reviews across three platforms: 134 on Google, 8 on Yell, 208 on Trustpilot (across the whole business).
Fenn Wright Chelmsford is rated 4.6 out of 5 across all 350 reviews, and 4.8 out of 5 on Google from 134 reviews.
Fenn Wright Chelmsford, 20, Duke Street, Chelmsford, CM1 1HL.
