Trusted Agent profile · Chelmsford
★★★★★
356 reviews across 3 platforms
20, Duke Street, Chelmsford, CM1 1HL
Fenn Wright's office in Chelmsford, at 20, is rated 4.6 out of 5 across 356 reviews on three platforms, including 140 Google reviews rated 4.7.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleScott at Fenn Wright has been excellent with helping us sell our house, always going above and beyond our expectations with keeping us informed and helping us chase solicitors.
Hi Imogen, thank you for your fantastic review which has been passed to Scott and the team. Thank you, Stella
5/5
TrustpilotAgents hard work to help
Kept informed of the progress of the chain regularly. Helped and understood what needed to be done. Wasn't even my house agent but done what ever she could to assist and explain. Top rating only because of Kirsty King's hard work! Big assest to this company.
5/5
TrustpilotKirsty at Fenn Wright has been…
Kirsty at Fenn Wright has been incredible. She has kept me up to date on what has happened throughout the chain. Any issues she worked tirelessly to get resolved. The move would not have happened without her. 5 star Kirsty! Will highly recommend
5/5
TrustpilotPrompt and efficient service
I had a query so called and left a message on Saturday afternoon. By 9:10am on the Monday I had received a response, from Jake Richardson at the Colchester branch, and my query was answered fully.
5/5
TrustpilotMel Rowlands handled the annual tenancy…
Mel Rowlands handled the annual tenancy renewal of one of our rental properties in a very efficient and timely way. The turnaround time in her agreeing the terms of the renewal with the tenants was excellent.E and J
5/5
GoogleNathaniel at Fenn wright was amazing in helping me get setup on my new apartment in chelmsford. Really polite & professional & speedy. Great bloke
Many thanks for your review which has been passed to Nathaniel in our property management team. Thank you, Stella
5/5
TrustpilotGreat service
Hannah Potter dealt with our sale and she was extremely professional and polite at all times. It was, at times, a frustrating sale but she never appeared to let this get to her. Unlike me! I wouldn’t hesitate to recommend her.
5/5
GoogleGreat Experience with Scott, Isaac and Angie at Fenn Wright, very helpful and
5/5
GoogleReally thanks for their professional team’s help to help my family to find a new home in Chelmsford. They are efficient and friendly and fast response. Many thanks againPositiveResponsiveness, Professionalism
Hi Moe, thank you for your great feedback which has been passed on to the team - I hope you and your family are very happy in your new home. Thanks, Caroline
5/5
GoogleWe sold our house in September 2016. David Carter and Karl Manning ran the sale for us and I couldn't recommend their team highly enough. As always, the move was a stressful time and it was made much easier than it could have been thanks to the Fenn Wright team. Quite simply, I don't think we would have successfully moved without their help. Thank you very much, guys. Jack and Siobhán
5/5
GoogleScott did a grand job on a protracted sale. Would use again. GG
Hi Geoffrey, many thanks for leaving a review, which has been to Scott and the team at Chelmsford. Thank you, Stella
5/5
TrustpilotExcellent service, professional and proficient
From the very start, Ben the agent met me at the property for sale. Courteous, friendly and helpful. Thereafter, all queries raised were answered efficiently and politely. Would definitely recommend this estate agent. Now moved in to our new home. Thank you
5/5
TrustpilotWe’ve been really impressed by the…
We’ve been really impressed by the professionalism and superior support level from Emily Barrell, who also seems to be completely unflappable. Seriously knows her stuff and just handles absolutely everything at a very high standard.
5/5
TrustpilotFennwright have been a really great…
Fennwright have been a really great estate agent from start to finish but we have just exchanged and Kirsty (after sale) helped right the away through, assisting with any issues with the solicitors.
5/5
TrustpilotKelsey in sales progression has been…
Kelsey in sales progression has been great from the start, with a very complex sale involving probate. she was always on top of everything letting me know every step of the way Thanks again Kelsey you are a star Luke
5/5
GoogleThe team at Fenn Wright Chelmsford are all totally professional, helpful and efficient. I was impressed at their handling of my sale which completed in December, liaising with all parties and dealing with all issues confidently and knowledgeably. No call or query ever went unanswered and potentially stressful situations were resolved by their expert guidance. My son bought his property through them 12 months earlier and was equally impressed.
5/5
GoogleI bought a house in November and Fenn Wright were very professional and friendly. At one stage it looked like the Chain would fall apart but with their guidance and help we managed to renegotiate and the sale went through. I relied on them heavily throughout the process to liaise with the various parties and they were hardworking and attentive at all times. I would not hesitate to recommend.
5/5
TrustpilotExcellent communication
I was the buyer and the seller used Fenn Wright as their estate agent. Every week I received an update call from Kirsty at Fenn Wright with an update and she was able to answer any queries I had.
5/5
TrustpilotHuge help
Cameron and Hannah at the Chelmsford branch were a huge help whilst purchasing our flat through Fenn Wright. They were always available to ask questions and to help speed things up. It was much appreciated. I would highly recommend them.
5/5
TrustpilotVery impressed
I have been dealing with Kelsey and she has made this process painlessShe has always been at the end of the phone or an email and kept me updated all the way Thank you so much
5/5
TrustpilotExcellent experience buying a property with Hannah Potter at Fenn Wright
Hannah Potter at Fenn Wright was extremely efficient and saw through my house purchase. She answered my questions quickly and reassured me. It was great working specifically with her on this.
5/5
YellSo glad I chose Fenn Wright
Fenn Wright provided a highly professional and proactive service from start to finish during our move. Not only did they prove themselves as an experienced and well coordinated team, but also as very honest and caring people. I would 100% recommend them, and after this experience would not consider going anywhere else
5/5
TrustpilotFantastic
Went with Fenn Wright after struggling with another agent and they were fantastic. Sold our house promptly and were by far the most proactive people in our entire chain. Chasing and harrying to get it all done. Thanks.
5/5
TrustpilotProfessional and friendly attitude
Professional and friendly attitude. Regular updates throughout the post-sale period. A particularly long postsale period in this instance. Persistency in pushing for information from the buyer, their solicitor and mortgage lender. Politeness in calls and emails.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
