Trusted Agent profile · Chelmsford, Essex

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Bond Residential Chelmsford reviews

4.8

★★★★★ Excellent

72 reviews across 2 platforms

43 New London Road, Chelmsford, Essex, CM2 0ND

Bond Residential's office in Chelmsford, Essex, at 43 New London Road, is rated 4.8 out of 5 across 72 reviews on two platforms.

4.8 / 5

Reviews on Facebook

This office

4.8 / 5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Bond Residential Chelmsford

Founded in 2009, the Directors - Graham Hughes, Steve Wiggins and Lee Mann have nearly 80 years experience between them. Their vision for the company was to ensure that their clients received an exceptional personal service and as stress free an experience as possible when moving home. This vision together with their 8 point customer charter quickly led to Bond Residential becoming established as one of the leading Independent Estate Agents in the City. Their reputation for success and outstanding customer service was further enhanced when in 2012 clients voted them Best Independent Estate Agent in the South East and Runners Up for the Grand Prix award for Best Independent Estate Agent in the UK at the Prestigious ESTA awards which are hosted annually in London by Channel 4's Phil Spencer. Bond Residential are located in the heart of the City Centre and specialise in Residential Sales, Land & New Homes and Lettings & Property Management. Since they opened the doors the company has gone from strength to strength and now employs 13 staff and with combined experience of over 140 years it is safe to say are the most experienced sales team in Chelmsford. Their outstanding reviews and the customers that return to them year after year are testament to the Directors vision and their ability to deliver success and outstanding customer service time and time again. Therefore you can be assured that whether you are buying, selling or letting a home you will be dealing with one of the best Independent Estate Agents in the area.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

View Agents

First class service in all respects. Excellent communication and advice.

I have purchased a property using Bond and sold a property via Bond. On both occasions they were efficient, honest and communicated all progression very well. They say that buying and selling property is extremely stressful - in my experience using Bond made it straight forward and stress free.

Janet · 14 November 2016

Agent replied · 16 November 2016

Hello Janet, Many thanks for your very kind review, we are delighted to hear that on both occasions we made the process stress free and simple. The team and I all hope you will be very happy in your new home.

5/5

View Agents

Seller

Selling my house

Superb service throughout: getting the best possible price for my house, keeping me well informed throughout, helping me to keep my nerve when things seemed to be going wrong and steering everything to an extremely satisfactory conclusion. Street ahead of any other estate agent I have had contact with.

Jill · 22 November 2015

Agent replied · 25 November 2015

Hi Jill, Many thanks for taking the time to review Bond Residential, Our aim has always been to exceed our clients expectations so we are delighted to hear how pleased you were with the service provided. We sincerely hope you will be very happy in your new home. Best wishes from all the team.

5/5

View Agents

Seller

Sale of Property in Old Moulsham

The team worked very hard in taking the sale of the house through numerous difficulties caused mainly by the complexity of our buyers mortgage facility. They never gave up and kept us inthe loop with daily catch ups towards the end of the procedure. We are very grateful.

Alan · 22 September 2016

Agent replied · 27 September 2016

Hi Alan We really appreciate you taking the time to provide a review for us. Thankfully you never gave up on this sale, despite the many challenges you were faced with. We hope you are now settling into your new home and will be as happy there as you were at your last home.

5/5

View Agents

Brilliant service

Every member of staff has been thoroughly professional and helpful during a difficult sale - not their fault just prospective buyers pulling out (2). But all well now. Without Bond's help I would not have found the home of my dreams. Very grateful for all their advice

Chrissie · 9 May 2016

Agent replied · 9 May 2016

Hi Chrissie, many thanks for taking the time to review the service and advice you have received from the team. We are delighted that you will soon be moving into your dream home and hope you will be very happy there for many years to come.

5/5

View Agents

High quality, professional service

We have always received a high quality, professional service and honest advice from Bond Residential for the sale of our property so it was an added bonus that we were able to arrange our purchase through the same agent.

Paul · 7 February 2017

Agent replied · 8 February 2017

Hi Paul, Many thanks for taking the time to review our company and service. The team are delighted to hear you have been so happy with everything that we have done. We hope you will both be very happy in your new home for many years to come.

5/5

View Agents

Seller

Outstanding communication, support and service

Even though I live in Australia, Bond managed the entire sales process seamlessly and professionally. They went the extra mile to ensure the whole.process flowed smoothly.

Philip · 6 October 2016

Agent replied · 7 October 2016

Hi Philip The team are really pleased that we were able to assist with the sale of your home and that you found the process was seamless and smooth. All the best for the future and if you ever consider returning to the UK then we will of course be happy to assist you once again. Kind regards

5/5

Facebook

All staff were honest and to the point. Thank you for being so understanding during this very stressful period. You must hear it all the time, but to me it was my first experience for many years selling and buying a property and I thank you for not making it any harder.

Mark · 19 October 2015

5/5

Facebook

Excellent, attentive customer service. A very clever, well-considered, bespoke approach to selling that gives you the best possible chance of moving forward at the best price. Well-informed and helpful staff who are genuinely interested in what’s best for the client. Would strongly recommend using Bond Residential!

Pip · 14 January 2020

5/5

View Agents

Tenant

Helped me find my dream home

Excellent service, 1st class would highly recommend to anyone looking to buy, rent or sell, many thanks

Sean · 9 November 2016

Agent replied · 11 November 2016

Hi Sean, many thanks for your wonderful review. We were delighted to be of assistance.

4/5

View Agents

Seller

Great experience

Efficient service in supplying materials and solving problems, hard working efforts, highly suggested

Wu · 27 September 2016

Agent replied · 27 September 2016

Good afternoon Wu Many thanks for taking the time to review your experience. If you could email sales@bondresidential.co.uk with your thoughts on how we could improve our service and gain a 5th star next time we would be very grateful.

5/5

View Agents

Buyer

Very informative

Friendly agent and keeps you up to date with information

Stuart · 13 November 2015

Agent replied · 17 November 2015

Hi Stuart, Many thanks for taking the time to review our service and we hope you will be very happy in your new home.

5/5

Facebook

We found everyone at Bond Residential friendly, professional and efficient. We would definitely use this company again and have already recommended it to at least three people who have sinced used it.

Susan · 20 October 2015

5/5

Facebook

Bond did exactly what you want them to do very professional & helpful. They got the job done for us. Would definitely recommend then

Rob · 18 July 2015

5/5

Facebook

Kept us informed every step through to completion. Thank you!

Janice · 30 August 2015

5/5

View Agents

Buyer

Highly recommend