Bond Residential Chelmsford reviews

★★★★★ 5/5

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Superb from start to finish! Bond dealt with the sale of my house in the most efficient and professional manor that I have ever experienced from an estate agent (and I have dealt with quite a few over the years). They really did exceed all expectations and ensured that our sale progressed smoothly (and very quickly). A huge thanks has to go to Matt for going above and beyond with our buyer and helping them along the way. My thanks also go to Lee and the rest of the team - all of whom were all amazing! I will certainly be using them again next time and and can highly recommend their services to others. Thanks again Bond!

Neil · 16 February 2025

★★★★★ 5/5

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We had an Outstanding service! We would highly recommend Bond Residential! From the first day of meeting Graham for our valuation, then Matt and team for the viewings being set up and arranged (which all ran so smoothly and quickly) to Melvin dealing with the process up to exchange of contracts … every single member of Bonds have been outstanding in their professionalism and they way they dealt with our matter with such care and a lot of understanding, can’t thank them all enough. :)

Samantha · 20 January 2022

★★★★★ 5/5

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Communication was the key

Our neighbour had used Bond residential and was pleased with the service so as the quotes from all three estate agents were the same we decided to go with Bond. All the staff were friendly and helpful but I mainly dealt with Chris Carline who was superb from start to finish. When we were concerned about the lack of potential buyers viewing our house he came around to view the house for himself so that he could better present the house to potential buyers. He stayed in contact with us throughout the selling process keeping us up to date with developments and when we had a buyer he also updated our new house builder. Although we didn’t have many people viewing our property (4 in total) I felt they were serious so Bond did a good job weeding out voyeurs.

Peter · 3 January 2018

★★★★★ 5/5

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Purchase of home in Chelmsford

At all times dealing with the staff at Bond, I found them polite, efficient, helpful and diligent. Any messages were passed onto the correct person ALWAYS. Very professional company and staff. Without doubt my biggest gratitude goes to Chris Carline who in my opinion did above and beyond what I would expect from an estate agent. His alertness and resourcefulness made a significant difference in my purchase. Would recommend to anyone and everyone. When it comes to selling my home I am only going to Bond. Thanks to all at Bond.

Ian · 2 August 2016

★★★★★ 5/5

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Great team and great service

We've been really impressed with Bond throughout our sale. There were a few hurdles and challenges along road but Steve and his team were always patient and understanding and gave us the reassurance we needed at certain points. When you are dealing with something as big as selling your house and the stresses involved, you need to know you have an estate agent that you trust; that call you back when they say they will; update you when they have news and are always friendly and helpful. A 100% A1 professional service and we wouldnt hesitate to use Bond again.......... although it wont be for a long while !!! Neil and Rosie, Chelmsford

Neil · 26 July 2016

★★★★★ 5/5

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Fantastic service from an excellent team! 10/10 would use again, highly recommended.

I have engaged with Bond Residential on multiple occasions as both a landlord and property seller, and their service has been nothing short of 5-star each and every time. The team are professional and personable at all times, and their expert advice and guidance has been a great assistance in both renting and ultimately selling my property. Time and again they have gone the extra mile to help and add value, even with the smallest query or problem. Above all, the integrity of Bond and its team are testament to its service. Property has its pitfalls, but at all times I felt like I was trusting myself with a safe pair of hands. A big thank you to Steve, Michelle, Chris, Lee and Jack to name but a few. I would not hesitate to recommend Bond to others - and I would certainly use them in the future!

Mike · 5 July 2016

★★★★★ 5/5

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Who says selling a house is stressful ?

I have had the great pleasure of dealing with Bond Residential a number of times over the last few years. Most recently with the sale of my house in Chelsmford. I emmigrated to South Africa in 2010, I kept in touch with Bond Residential throughout; Steve and Graham and their team were always very very helpful when i enquired as to the state of the housing market at the time. I decided to finally sell the house only a couple of months ago, I am currently in the position where the house is sold, contracts have been exchange and just waiting on completion at the end of this month. It has always been said that selling your house is one of the most stressful times anyone will go through, I think Bond Residential are the exception to that rule. I can honestly say that Bond Residential have made the whole process completely pain free, stress free and seamless. They ensure we were kept up to date every step of the way, often going out of their way to put our minds completely at ease. I'm sure some people will still regard selling their house as stressful; and even more stressful if doing so from overseas I'm equally sure that those people have not had the pleasure of dealing with Bond Residentiall Without a shadiow of doubt, Bond Residential provide the service that people have been crying out for for years. Honest, Personable, Reliable, Trustworthy, Ethical....... I could go on and on

Duncan · 10 May 2016

★★★★★ 5/5

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Excellent service from start to finish

We wouldn't hesitate to recommend the services of Bond Residential in Chelmsford. From our initial meeting and valuation with Graham the process has been smooth and efficient. The viewings were organised and carried out conveniently for us and all calls were promptly answered or returned. Huge credit has to go to Steve who worked very hard in the final stages to push the deal through to exchange. Without him the process would have taken much longer and been considerably more stressful for us. A big thank you to the whole team for their efficient and friendly service.

Diana · 7 February 2016

★★★★★ 5/5

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Great Service

This has been a very stressful process and had it not been for Steve and his team (in particular Sara and Lee) we may well have given up, having been let down twice by prospective buyers. They encouraged us to keep our property on the market when we were about ready to give up> They found us another buyer very quickly, which has now meant we are about to move into our dream new build home.. Thanks very much everyone...

Alan · 20 January 2016

★★★★★ 5/5

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Outstanding professional service.

Outstanding service, very professional, approachable,reliable, efficient and friendly. We live in Cheshire & as such passed full control to Bond to sell a property in Essex for us. The staff here make a perfect team with each member knowing exactly what is going on & dealing with it accordingly. Special thanks go to Graham Huges for the initial valuation & marketing, SaraTupper, Chris Carline and Steve Wiggins for all their efforts in seeing what turned out to be a very difficult chain through to completion. We would be more than happy to recommend Bond Residential 100% if you want a professional service from start to finish. When are you going to open an estate agents in Cheshire!!!!

Judith · 15 October 2015

★★★★★ 5/5

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Mehmood Munir(Landlord)

I want to start by saying thank you to Michelle and team of Bond Residential for all the support and guidance they provided during the transition of house moving from End to End. As this was my first property for letting, I have been lucky that I found Bond Residential and they take away all the pain from me and always provide honest and right advise regardless of any monetary benefits. Being a landlord, I would highly recommend using Bond Residential and looking forward for long term business relation. Thank you all once again.

Mehmood · 2 September 2015

★★★★★ 4/5

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Letting

Thank you to Michelle at Bond Chelmsford for working so hard to find us the ideal tenant. As first time landlords we were nervous about finding the right tenant, but Michelle listened to our concerns and requirements and vetted all applicants carefully before talking to us about their suitability. Michelle was also very knowledgable about all aspects regarding letting a property and always on hand for any questions we had. Bond continues to manage the property for us.

Helen · 15 April 2016

★★★★★ 5/5

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Excellent service

Michelle supported us through our tenancy at a time we distrusted the letting industry. She has shown us not all letting agents are the same. Michelle was always contactable and responded to us promptly. Works to the property were managed swiftly and professionaly. Often arranging it for the same week. The end of tenancy was completed very smoothly and hassle free. I'd certainly recommend Bond Residental, especially if all the agents are as professional as Michelle.

Chris · 9 June 2016

★★★★★ 5/5

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We are in the process of buying a house through Bond. There have been some bumps along the way but Melvin is doing an outstanding job keeping us informed and helping to keep things moving in the right direction. Always a pleasure to deal with, he is an absolute credit to the company. Thank you, Lauren & Rob

Lauren · 30 March 2022

★★★★★ 5/5

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Wouldn't choose anyone else to sell our house

The team at Bond were excellent. From Directors down, we felt really looked after. We were on the market a few times after chains falling through and each time the team gave the same level of enthusiasm to get our house sold. If you're selling a property in Chelmsford, I couldn't think of another agent that could beat Bond's approach. Thanks specifically to Graham, Steve, Chris and Jack for their hard work.

Lucie · 26 July 2016

★★★★★ 5/5

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A thoroughly professional service.

Bond Residential, in the shape of Steve and Allen have been splendid throughout this sale process. Professional appraisal and presentation of the property and then excellent communication throughout, once matters were in the hands of the legal people. A beacon of sanity in this bizarre system of property sales. Thank you very much for your support. I am already recommending Bond Residential to anyone I hear might be thinking of selling.

Patricia · 25 October 2017

★★★★★ 5/5

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The service was brilliant , I would definitely recommend them and use them again

They (Jack Wilson) was the one person that kept us informed throughout the whole process- often picking up and giving us information that made our life easier and less stressful. He often took on board enquiries to help us even though there was no payment in it for him - he was just so committed to excellent customer service. thanks you jack - sorry for the delay in responding.

Rajini · 22 March 2018

★★★★★ 5/5

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★★★★★ 5/5

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Steven · 15 August 2022

★★★★★ 5/5

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Sphelele · 9 November 2023

★★★★★ 5/5

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Excellent service from Bond Residential

Graham, Chris and Jack were a great support to us when we were selling our home. They got us the best price for our property quickly and arranged viewings easily with the use of an open day. Contact was good and they were prompt in answering our queries through the selling process. We would not hesitate to use Bond Residential in the future.

Gemma · 29 May 2016

★★★★★ 5/5

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Quality Service and a refreshing approach to Estate Agents

Steve and the team at Bond provided an excellent service through out the process. They listened and acted with integrity. they have kept me updated and taken my requests on board with out being over bearing or over zealous like some other agencies can be. There was no pressure at any stage just good, accurate advise at every stage.

Ryan · 3 October 2017

★★★★★ 5/5

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if anyone is looking to sell there house, we highly recommend Bond. Lee and the team go that extra mile for you and without all the complications. There prices are the best around for the service you get and cant recommend them enough.

Jim · 4 September 2021

★★★★★ 5/5

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We recently completed on the sale of our property with Bond Residential, and the service provided was excellent. From the 'get-go' when Lee Mann visited us to provide a valuation of our property, Bond Residential have been extremely efficient and professional at all times. Communication from Lee Mann, Chris Carline, Melvin Tuttlebee, Matt Rampersad and Jack Wilson was all very prompt and informative. Bond arranged many viewings of our property and consequently found us the right buyer. We would not hesitate to recommend Bond Residential to our family, friends or colleagues for their property selling or buying needs. Many thanks for providing an excellent service! Kind Regards, Paul & Sarah Charlesworth.

Paul · 11 June 2020