16 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsCommunication was the key
Our neighbour had used Bond residential and was pleased with the service so as the quotes from all three estate agents were the same we decided to go with Bond. All the staff were friendly and helpful but I mainly dealt with Chris Carline who was superb from start to finish. When we were concerned about the lack of potential buyers viewing our house he came around to view the house for himself so that he could better present the house to potential buyers. He stayed in contact with us throughout the selling process keeping us up to date with developments and when we had a buyer he also updated our new house builder. Although we didn’t have many people viewing our property (4 in total) I felt they were serious so Bond did a good job weeding out voyeurs.
Peter · 3 January 2018
Agent replied · 3 January 2018
Hi Peter
Many thanks for taking the time to review and share your experience of Bond Residential with others. We are delighted to hear that you have been happy with the service received and hope your moving day goes smoothly. If there is anything else we can assist with in the meantime then please let us know.
Kind regards
Steve Wiggins, Director
★★★★★ 5/5
View AgentsGreat team and great service
We've been really impressed with Bond throughout our sale. There were a few hurdles and challenges along road but Steve and his team were always patient and understanding and gave us the reassurance we needed at certain points. When you are dealing with something as big as selling your house and the stresses involved, you need to know you have an estate agent that you trust; that call you back when they say they will; update you when they have news and are always friendly and helpful. A 100% A1 professional service and we wouldnt hesitate to use Bond again.......... although it wont be for a long while !!! Neil and Rosie, Chelmsford
Neil · 26 July 2016
Agent replied · 26 July 2016
p.s. Neil - We will catch up for that drink once I return from holiday!
★★★★★ 5/5
View AgentsExcellent service from start to finish
We wouldn't hesitate to recommend the services of Bond Residential in Chelmsford.
From our initial meeting and valuation with Graham the process has been smooth and efficient. The viewings were organised and carried out conveniently for us and all calls were promptly answered or returned. Huge credit has to go to Steve who worked very hard in the final stages to push the deal through to exchange. Without him the process would have taken much longer and been considerably more stressful for us.
A big thank you to the whole team for their efficient and friendly service.
Diana · 7 February 2016
Agent replied · 12 February 2016
Hello Diana
Many thanks for taking the time to review our service and we are delighted to hear that we met your expectations. We hope your mum is now settled and enjoying life in her new home.
★★★★★ 5/5
View AgentsGreat Service
This has been a very stressful process and had it not been for Steve and his team (in particular Sara and Lee) we may well have given up, having been let down twice by prospective buyers. They encouraged us to keep our property on the market when we were about ready to give up> They found us another buyer very quickly, which has now meant we are about to move into our dream new build home.. Thanks very much everyone...
Alan · 20 January 2016
Agent replied · 21 January 2016
Many thanks for your kind words Alan, we are delighted to have been able to assist you in making your dream move possible. We hope you settle into your new home very quickly.
★★★★★ 5/5
View AgentsOutstanding professional service.
Outstanding service, very professional, approachable,reliable, efficient and friendly. We live in Cheshire & as such passed full control to Bond to sell a property in Essex for us. The staff here make a perfect team with each member knowing exactly what is going on & dealing with it accordingly. Special thanks go to Graham Huges for the initial valuation & marketing, SaraTupper, Chris Carline and Steve Wiggins for all their efforts in seeing what turned out to be a very difficult chain through to completion. We would be more than happy to recommend Bond Residential 100% if you want a professional service from start to finish. When are you going to open an estate agents in Cheshire!!!!
Judith · 15 October 2015
Agent replied · 17 November 2015
Hi Judith
We are so grateful for your review and feedback, the team are glad they were able to assist you with the sale.
We will ensure you are the 1st to know if we open up a branch in Cheshire!
Don't forget to pop in and see us for a coffee the next time you come to Chelmsford for a visit.
Kind regards
★★★★★ 5/5
View AgentsWouldn't choose anyone else to sell our house
The team at Bond were excellent. From Directors down, we felt really looked after.
We were on the market a few times after chains falling through and each time the team gave the same level of enthusiasm to get our house sold.
If you're selling a property in Chelmsford, I couldn't think of another agent that could beat Bond's approach.
Thanks specifically to Graham, Steve, Chris and Jack for their hard work.
Lucie · 26 July 2016
Agent replied · 26 July 2016
Hi Lucie
Many thanks for your wonderful review and kind words, it has been a pleasure dealing with you throughout and we sincerely wish you every happiness in your new home and hope moving day goes smoothly for you.
Don't forget to pop in and say hi whenever you are next in Chelmsford.
★★★★★ 5/5
View AgentsA thoroughly professional service.
Bond Residential, in the shape of Steve and Allen have been splendid throughout this sale process. Professional appraisal and presentation of the property and then excellent communication throughout, once matters were in the hands of the legal people. A beacon of sanity in this bizarre system of property sales. Thank you very much for your support. I am already recommending Bond Residential to anyone I hear might be thinking of selling.
Patricia · 25 October 2017
Agent replied · 3 January 2018
Hi Patricia
Thank you for your very kind words and review.. I am delighted to hear you are recommending us already, it is really appreciated by all of the team.
Kind regards
★★★★★ 5/5
View AgentsExcellent service from Bond Residential
Graham, Chris and Jack were a great support to us when we were selling our home. They got us the best price for our property quickly and arranged viewings easily with the use of an open day. Contact was good and they were prompt in answering our queries through the selling process. We would not hesitate to use Bond Residential in the future.
Gemma · 29 May 2016
Agent replied · 8 June 2016
Good Morning Gemma
Many thanks for taking the time to let us know your thoughts on our service. We are delighted to hear you were really pleased and have passed your comments on to the individual staff you mentioned. We look forward to assisting you again in the future
★★★★★ 5/5
View AgentsSeller in Chelmsford
Bond were excellent from start to finish. Chris was always at the other end of the phone and worked exceptionally hard to push the sale through. A great local agent who i would highly recommend.
Andrew · 18 December 2015
Agent replied · 21 January 2016
Many thanks for taking the time to post this review Andrew, we are delighted to hear you were happy with the service we provided and hope you have settled into your new home now.
★★★★★ 5/5
View AgentsKept me informed every step of the way
After a long drawn out sale due to the buyer we have reached the end and I can't recommend the team at Bond residential enough. Most of the time they would keep me in the loop more than my solictor and did everything they could to keep the sale going through as quick as they possibly could. This is the second time I have used them and once again am not disappointed from start to finish professional and friendly and always at the end of the phone if I had a queary.
Thank you for all the hard work and pushing the sale through
Cara · 15 September 2016
Agent replied · 27 September 2016
HI Cara
We really appreciate your kind words and for also trusting us to help you sell for a second time. Its great to hear you were not disappointed with the service again. We look forward to making it 3 in row in the future!
Thanks from all the team
★★★★★ 5/5
View Agentshappy customer
Please thank Chris & his team for their professional, yet personal service. They are a credit to Bond Residential
Thanks
Robin Jarvis
Robin · 31 March 2016
Agent replied · 11 April 2016
Hi Robin
Many thanks for taking the time to review our service and we will pass on your message of thanks to the team.
Kind regards
★★★★★ 5/5
View AgentsSelling my house
Superb service throughout: getting the best possible price for my house, keeping me well informed throughout, helping me to keep my nerve when things seemed to be going wrong and steering everything to an extremely satisfactory conclusion. Street ahead of any other estate agent I have had contact with.
Jill · 22 November 2015
Agent replied · 25 November 2015
Hi Jill,
Many thanks for taking the time to review Bond Residential, Our aim has always been to exceed our clients expectations so we are delighted to hear how pleased you were with the service provided.
We sincerely hope you will be very happy in your new home.
Best wishes from all the team.
★★★★★ 5/5
View AgentsSale of Property in Old Moulsham
The team worked very hard in taking the sale of the house through numerous difficulties caused mainly by the complexity of our buyers mortgage facility.
They never gave up and kept us inthe loop with daily catch ups towards the end of the procedure. We are very grateful.
Alan · 22 September 2016
Agent replied · 27 September 2016
Hi Alan
We really appreciate you taking the time to provide a review for us. Thankfully you never gave up on this sale, despite the many challenges you were faced with. We hope you are now settling into your new home and will be as happy there as you were at your last home.
★★★★★ 5/5
View AgentsOutstanding communication, support and service
Even though I live in Australia, Bond managed the entire sales process seamlessly and professionally.
They went the extra mile to ensure the whole.process flowed smoothly.
Philip · 6 October 2016
Agent replied · 7 October 2016
Hi Philip
The team are really pleased that we were able to assist with the sale of your home and that you found the process was seamless and smooth. All the best for the future and if you ever consider returning to the UK then we will of course be happy to assist you once again.
Kind regards
★★★★★ 4/5
View AgentsGreat experience
Efficient service in supplying materials and solving problems, hard working efforts, highly suggested
Wu · 27 September 2016
Agent replied · 27 September 2016
Good afternoon Wu
Many thanks for taking the time to review your experience. If you could email sales@bondresidential.co.uk with your thoughts on how we could improve our service and gain a 5th star next time we would be very grateful.
★★★★★ 5/5
View AgentsOnce again an excellent and professional service
Rating only, no written review.
Tony · 16 March 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
