Trusted Agent profile · Chelmsford

Beresfords Chelmsford reviews

4.6

★★★★★ Excellent

1,198 reviews across 2 platforms

10 Duke Street, Chelmsford, CM1 1HL

Part of Beresfords, see every office.

Beresfords's office in Chelmsford, at 10 Duke Street, is rated 4.6 out of 5 across 1,198 reviews on two platforms, including 476 Google reviews rated 4.5.

Google logo

4.5 / 5

476

Reviews on Google

This office

Trustpilot logo

722

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

4/5

Google

Rating only, no written review.

Elvis · 13 April 2024

Agent replied · 12 June 2024

Hi Elvis I just wanted to say thank you personally for taking the time to leave a 4 star rating regarding the service provided by our team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Wunmi · 13 April 2024

Agent replied · 12 June 2024

Hi Wunmi, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Rukayat · 13 April 2024

Agent replied · 12 June 2024

Hi Rukayat, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Kwaku · 13 April 2024

Agent replied · 12 June 2024

Hi Kwaku, Many thanks for the 5 star award for the team at our Chelmsford office. I am pleased you were impressed with the level of service received as I know how hard the team work to provide the best possible customer care. Thank you for sharing your experience, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Perfect in his job

Alexander · 13 April 2024

5/5

Google

Rating only, no written review.

Ronnie · 14 March 2024

Agent replied · 12 June 2024

Hi Ronnie I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Francis · 13 February 2024

Agent replied · 12 June 2024

Hi Francis I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Kanu · 13 February 2024

Agent replied · 12 June 2024

Hi Kanu, Thank you for taking the time to post your 5 star review for the team at our Chelmsford office. The team are all focused on providing the best possible customer care and will appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Rinjo · 13 February 2024

Agent replied · 12 June 2024

Hi Rinjo I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

PETER · 13 February 2024

Agent replied · 12 June 2024

Hi Peter I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Alexander · 13 February 2024

Agent replied · 12 June 2024

Hi Alexander I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Regina · 13 February 2024

Agent replied · 12 June 2024

Hi Regina I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Oladayo · 13 February 2024

Agent replied · 12 June 2024

Hi Oladayo, I just wanted to say thank you personally for taking the time to leave a 5 star review regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Aigbedo · 13 February 2024

5/5

Google

Rating only, no written review.

Paul · 13 February 2024

Agent replied · 12 June 2024

Hi Paul I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Trustpilot

Great service

Very helpful

Emmanuel · 22 January 2024

Agent replied · 19 June 2024

HI Emmanuel,Thanks for taking time out to provide your positive feedback, having recently dealt with our local lettings team. We are all very grateful for the 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Rating only, no written review.

Arianna · 15 December 2023

Agent replied · 12 June 2024

Hi Arianna, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Nalaka · 15 December 2023

Agent replied · 12 June 2024

Hi Nalaka, Many thanks for your 5 star award for the team at our office in Chelmsford. I am pleased you were impressed with the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

1/5

Google

Rating only, no written review.

Laurie · 16 October 2023

1/5

Google

Rating only, no written review.

Maria · 16 October 2023

Agent replied · 12 June 2024

Hi Maria, I noticed your recent 1-star review and wanted to investigate in more detail. Unfortunately, as no comments were listed I can only assume that your 1-star rating is because you failed to secure a suitable property to rent via ourselves on two separate occasions. Naturally, I can fully appreciate your disappointment at not securing either, but there was significant interest from various parties on both properties and ultimately it was the landlord's decision in terms of which set of tenants they chose to proceed with. I hope this helps provide a clearer explanation of our company's position in this respect. If in fact your comments related to another issue, please feel free to email me sb@beresfords.co.uk with more information and I will investigate accordingly. Steven Bond Managing Director - Residential Lettings

3/5

Google

Rating only, no written review.

Christine · 16 October 2023

Agent replied · 12 June 2024

Hi Christine, I noticed you gave us a 3 star rating which may indicate that you were unsatisfied in some way with the service provided to you on this occasion. I would be keen to understand more about your experience so if you could provide further details via email at a.horsley@beresfords.co.uk I would be very grateful. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Jack · 16 October 2023

Agent replied · 12 June 2024

Hi Jack, I just wanted to say thank you personally for taking the time to leave a 5 star review regarding the service provided by our team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Trustpilot

Friendly staff and are able to advise

Rating only, no written review.

Sarah · 27 September 2023

Agent replied · 19 June 2024

Hi Sarah,I just wanted to thank you personally for taking the time to leave your review. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Rating only, no written review.

Joao · 16 September 2023

Agent replied · 12 June 2024

Hi Joao, Many thanks for the 5 star award for the team at our Chelmsford Office. I am pleased you were impressed with the level of service received and hope that we can be of further assistance in the future. Alison Horsley, Customer Service Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Beresfords's Google reviews

Questions about Beresfords Chelmsford

How many reviews does Beresfords Chelmsford have?

Beresfords's Chelmsford office has 1,198 reviews across two platforms: 476 on Google, 722 on Trustpilot (across the whole business).

What is Beresfords Chelmsford's rating?

Beresfords Chelmsford is rated 4.6 out of 5 across all 1,198 reviews, and 4.5 out of 5 on Google from 476 reviews.

Where is Beresfords's Chelmsford office?

Beresfords Chelmsford, 10 Duke Street, Chelmsford, CM1 1HL.

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