Trusted Agent profile · Chelmsford

Beresfords Chelmsford reviews

4.6

★★★★★ Excellent

1,206 reviews across 2 platforms

10 Duke Street, Chelmsford, CM1 1HL

Part of Beresfords, see every office.

Beresfords's office in Chelmsford, at 10 Duke Street, is rated 4.6 out of 5 across 1,206 reviews on two platforms, including 476 Google reviews rated 4.5.

Google logo

4.5 / 5

476

Reviews on Google

This office

Trustpilot logo

730

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Prompt Service

Rating only, no written review.

ATM · 22 December 2025

5/5

Google

Hard-working professional staff who offer a very high quality service.PositiveResponsiveness, Quality, Professionalism

Nicola · 13 June 2021

5/5

Google

Rating only, no written review.

Geekishor · 6 December 2025

Agent replied · 27 December 2025

Many thanks for the 5 star award for the team at our Chelmsford office. It is pleasing to know you were impressed with the level of service received and we thank you for sharing your experience. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Jennifer · 27 November 2025

Agent replied · 27 December 2025

Hi Jennifer I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

4/5

Google

Easy stress free service provided, all completed with in 2 weeks

Nick · 13 June 2020

5/5

Google

Rating only, no written review.

Pat · 22 July 2025

2/5

Google

Nice enough staff, but the contracts are FAR TOO lengthy

Charles · 14 June 2017

1/5

Google

Cold food overpriced

Michael · 13 June 2020

5/5

Google

Rating only, no written review.

Jojo · 7 January 2025

Agent replied · 8 January 2025

Many thanks for the 5 star review for the team at our Chelmsford office. The team work hard to provide the best possible customer service and will appreciate you taking the time to post your award. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Hs · 2 January 2025

Agent replied · 8 January 2025

Many thanks for the 5 star award for the team at our office in Chelmsford. We appreciate you taking the time to share your experience and look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Mithu · 2 January 2025

Agent replied · 8 January 2025

Hi Mithu, Thank you for your 5 star review. I really appreciate you taking the time to share your experience and am pleased you were impressed by the level of service provided by the team at our Chelmsford office. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

4/5

Google

Rating only, no written review.

Siji · 25 December 2024

Agent replied · 8 January 2025

Hi Siji, Many thanks for the 4 star review for the team at our Chelmsford office. I am pleased you were impressed with the level of service extended to you and thank you for taking the time to post your award. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Sajed · 12 December 2024

Agent replied · 26 December 2024

Hi Sajed, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Munna · 12 December 2024

Agent replied · 26 December 2024

Hi Munna, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Trustpilot

very helpful and friendly

Rating only, no written review.

Cherry · 9 December 2024

Agent replied · 23 December 2024

Hi CherryThanks for your positive feedback following your recent dealings with our local lettings team. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

A lovely experience every time!

Rating only, no written review.

Natalie · 4 December 2024

Agent replied · 23 December 2024

Hi NatalieThanks for your feedback and I am pleased that you have had a positive experience whilst dealing with us on a number of separate occasions.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

Jack · 22 November 2024

Agent replied · 23 December 2024

Hi JackJust a brief response back from me to thank you for taking time out to provide us with your feedback following your recent dealings with our lettings team.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Debby and the team are great!!

Rating only, no written review.

Jon · 20 November 2024

Agent replied · 23 December 2024

Hi JonThanks for your positive feedback regarding Debby and the rest of our lettings team in Braintree. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Rating only, no written review.

Bridget · 23 October 2024

Agent replied · 24 October 2024

Thank you for taking the time Bridget to submit your feedback. It is pleasing to note you were impressed with the level of service provided by our Chelmsford team and we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Rupinder · 19 October 2024

Agent replied · 9 December 2024

Hi Rupinder I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Constance · 17 October 2024

Agent replied · 8 November 2024

Hi Constance, Thank you for your 5 star review. I am pleased you were impressed by the level of service provided by our Chelmsford office and hope that we can assist you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Paul · 3 October 2024

Agent replied · 24 October 2024

Hi Paul, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Chelmsford. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Colin · 3 October 2024

Agent replied · 24 October 2024

Hi Colin, Many thanks for the 5 star award for the team at our Chelmsford office. I am pleased you were impressed with the level of service extended to you and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

4/5

Google

Rating only, no written review.

Nick · 24 September 2024

Agent replied · 24 October 2024

Hi Nick, Many thanks for the 4 star award for the team at our Chelmsford office. I am pleased you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Beresfords's Google reviews

Questions about Beresfords Chelmsford

How many reviews does Beresfords Chelmsford have?

Beresfords's Chelmsford office has 1,206 reviews across two platforms: 476 on Google, 730 on Trustpilot (across the whole business).

What is Beresfords Chelmsford's rating?

Beresfords Chelmsford is rated 4.6 out of 5 across all 1,206 reviews, and 4.5 out of 5 on Google from 476 reviews.

Where is Beresfords's Chelmsford office?

Beresfords Chelmsford, 10 Duke Street, Chelmsford, CM1 1HL.

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