Trusted Agent profile
★★★★★
187 reviews across 2 platforms
5 The Broadway, Cheam SM3 8BH
Williams Harlow's Cheam office at 5 The Broadway is rated 5.0 out of 5 across 187 reviews on two platforms, including 182 Google reviews rated 5.0. The 5 Facebook count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Williams Harlow won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Williams Harlow. Each award is assessed separately from the review sites.
Every review we hold for the Cheam office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant company, can’t praise them enough from start to finish. Always welcoming Sharon, Amanda and Harry work so well together and Adrian the manager knows everything about selling property and even contacted us on his day off. Use them you won’t be disappointed. Brian West.
Thanks Pam and Brian, glad your happy we all wish you all the best for the future and if you need us again just pop in or call, regards Adrian
5/5
FacebookWilliams Harlow Cheam sold our property under testing circumstances as it turned out. Not a straight forward sale due to various issues. Sarah dealt with the sale and kept me updated regulary in a professional manner chasing the other parties involved. Whenever I visited the office in Cheam village I recieved a warm welcome on all occasions with nothing to much trouble to be dealt with by any of the staff.I will be recommending Sarah and the team to anyone in the future who is selling a property 10 out of 10.
5/5
FacebookWe've recently moved house after finding our dream home with Williams Harlow Estate Agents. From first contact with them after seeing the house on Rightmove to collecting the keys when we completed, we've been really impressed. They really considered our needs as well as our vendors and were very responsive with any communications, either with us, our vendors and all the solicitors involved. Highly recommend this estate agent, who really helped to make our move much less stressful than we expected! A particular thank you to Steve who dealt with our move.
5/5
GoogleWilliams and Harlow are a great place to sell your property! I was very impressed with Sarah when she came to value my flat - she wasn’t pushy and annoying like other estate agents but gave me all the information I needed to make an informed decision about whether to use their service. During the sale everyone was very helpful and kept me informed as to what was happening with regards to offers. Once I’d accepted an offer and my flat was sold, Sandra was amazing. I lived a long distance from my property and she went above and beyond in every respect and nothing was too much for her. I really appreciated everything she did to help me and I can’t recommend her services highly enough! Thank you to everyone!
5/5
GoogleSarah Edge has been brilliant throughout the sale of my flat and purchase of my house. She is professional, knowledgeable and excellent at her job. She made a very stressful process a lot more manageable and I would strongly recommend her and the rest of the team at Williams Harlow.
Dear Steve, thanks so much for your kind words, I will be sure to pass on your thanks to Sarah and the team, take care Andrew
5/5
GoogleDid an absolutely wonderful job of getting my partner and I into our first home. Although it took forever for probate to come through, Sandra was constantly on chasing people up and reporting back to us, making the whole process a lot easier. I would definitely recommend to anyone looking to buy or sell a house.
Thanks so much Marcus for your kind words we will pass on your kind words to Sandra. We wish you every happiness in your new home from all @ Williams Harlow
5/5
GoogleThanks, Lily! Super professional, helpful, and made the viewing a breeze. Highly recommend!
It was lovely to meet you, and thank you for taking the time to leave such a kind review. We’re so glad you enjoyed your visit and look forward to welcoming you back
5/5
GoogleI highly recommend Williams Harlow estate agents. Special thanks to Lisa, who helped me find my ideal long term let in record time! Clear communication throughout; a thoroughly stress-free process. All of my queries were dealt with promptly, in a friendly and professional manner. Thank you very much!
Thanks Victoria I'm so pleased you're happy with the service, all the very best for the future, kind regards Lisa
5/5
GoogleI had a great experience throughout the process of purchasing my new home. The team was consistently professional, responsive, and attentive to every detail. They handled all my queries, no matter how big or small, with efficiency and care. Most importantly, they skillfully facilitated the negotiations, helping me secure my dream home. I'm truly grateful for their support and would highly recommend them to anyone looking for a reliable and dedicated estate agent.
5/5
GoogleWe were very pleased with the service received throughout the sale process for our property. Sandra kept us properly updated at all times and the team were all polite, efficient, knowledgable and courteous.
Dear Mark, thanks for the kind words its really great to hear your happy, take care and if you need us again just call, regards Sandra
5/5
GoogleI am a first time landlord and am very happy with how quickly William’s Harlow let out my property, plus to such lovely tenants. Dealing with Lisa and the team has been so easy and with total professionalism. I would not hesitate to use them again!
Thank you Ms Bradley for your review, we are so pleased you are happy. It has been a pleasure working with you and at Williams Harlow we do aim to make sure the experience of Letting your home is a swift and smooth one.
5/5
GoogleA big thank you to Adrian and the team who helped us with the sale and purchase of a property late last year. They were very helpful and knowledgable throughout the whole process. Would recommend!
5/5
GoogleAbsolutely delighted with my experience with the team at Williams Harlow Cheam. Professional, prompt, supportive and always available to deal with questions and requests. Thank you to Sarah and Jason for making this process as smooth as possible. Cannot speak more highly of your service and attitude.PositiveResponsiveness, Professionalism
Thanks so much for you kind words we are delighted you are happy with the service. All the best for the future
5/5
GoogleNow that the sale of the house has completed I wanted to thank you and the team for your outstanding work and getting the deal over the line. It was not an easy task for the family to let go and you all handled everything with such professionalism and kindness. I always recommend your work to friends and I can’t thank you enough for getting us through the sale.
Dear Tessa, thanks for you kind words, it means a great deal. it was a wonderful house to deal with and thanks for entrusting the sale of your families home to us, regards Williams Harlow Cheam
5/5
GoogleNikki and her team were fantastic throughout the whole process. They really looked after us from the initial meeting all the way through to completion. We couldn't have made a better choice with our estate agent and I'd fully recommend them to friends, family or anyone moving in the Cheam, Sutton & Carshalton area.
Thanks so much for your feedback and review
5/5
GoogleOur sale was not the easiest of sales but Jason and his team were dedicated and professional the whole way through. I would highly recommend them , they’re a really friendly bunch which made the whole process a lot easier to get through.PositiveResponsiveness, Quality, Professionalism, Value
Thanks so much for the great review Suzanne we're all really pleased your happy. Our sincere best wishes for the future
5/5
GoogleI received outstanding service from Sarah and the rest of the team at Williams Harlow when selling my property. Sarah is extremely professional, communicative and knowledgeable. She made the whole process feel undemanding and trouble free. Thank you very much!
Thanks so much for the review Eleanor I'm so pleased you're happy and all the best for the future, regards Sarah
5/5
GoogleHaving had years of poor service from another agent, having transferred to Williams Harlow I now feel I can relax and leave everything in their hands. Big thank you to Lisa for all her help
Thank you so much for your review. Lisa and the team strive to deliver excellent service to all our landlords ensuring you have peace of mind. Regards Lisa
5/5
GoogleI would highly recommend Williams Harlow Cheam for house selling. Especially Sandra who was so helpful and efficient without being overbearing. l can't thank her enough
Christine many thanks for your kind words and we all wish you well for the future if you need us again please do get in touch or call onto the office, regards Sandra
5/5
GoogleWilliams Harlow were absolutely fantastic in helping me with selling my house the whole team, but especially Jason and Sandra could not do enough for me they helped me through a very difficult time and were always at the end of the phone, I would absolutely recommend them to anyone a first class service and they went above and beyond their call of duty, well done to the whole team Pat OwenPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleLisa was very efficient and organised during the process of completing the works on the property and handling the viewings for new tenants. The other staff in the letting offices were also helpful when requesting information. All aspects of the lettings procedure was explained clearly and fully. The firm has maintained consistently high standards since I first used them in 2015. Thank you for your hard work Lisa
5/5
GoogleFrom start to finish, I was so impressed with the way Jason and his team handled the sale of my property. Nothing was ever too much trouble and I would like to say a massive thank you for such a professional service.
Thanks Hayley really appreciate that and glad you happy with the service all the very best
5/5
GoogleAndrew and Nikki were really helpful and friendly. We had had a bad experience prior to appointing Williams Harlow, who have now restored our faith in Property agents. Communication was fantastic. Thank you for selling our home! Would highly recommend these guys to give you a truly personal service!
Thanks so much for your feedback and review
5/5
GoogleWe would like to give a very big shout out Williams Harlow of Cheam who helped us sell our house in Worcester Park. They provided us with 5 star service, excellent! The team starting with Jason Kates (branch manager) who gave us trustworthy advice, based on his years of experience and knowledge, and making himself always available to keep us calm. The rest of his team which included, Sandra (who so kindly walked us through the final part of completion and exchange) , Linda and Sarah, who were also available for advice and ready to follow up any queries we had. Thank you all so much. Sellers - Helen & James Highmoor
Dear Helen and James, so please your are please with the service its very good to hear, all the very best for the future from Jason and the team @ Cheam
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Williams Harlow's Cheam office has 187 reviews across two platforms: 182 on Google, 5 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Williams Harlow Cheam Village is rated 5.0 out of 5 across all 187 reviews, and 5.0 out of 5 on Google from 182 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Williams Harlow, Cheam won Trusted Agent; Williams Harlow, Banstead won Gold.
Williams Harlow Cheam Village, 5 The Broadway, Cheam SM3 8BH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.